Why wont the album i just downloaded from itunes play on my ipod

i downloaded a album and when i tryed to put it on my ipod touch it wont play its in grey on my ipod

Hi clisch01,
Welcome to the Support Communities!
You may need to redownload the movie and try again:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you continue to have issues playing the movie, click on this link:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
I hope this information helps ...
-  Judy

Similar Messages

  • Where is the song I just downloaded from iTunes

    Hi There,
    I'm new to Mac and iTunes. I just went to iTunes store on my Mac Book Pro and bought song.
    But I can't find it under my music.
    Please help me. Where do I go to see the song?
    Thanks

    On my Mac, on the left side of the main iTunes window, the second group of playlists is marked "Store" and third on that list is one named "Purchased" and within it are all the songs I've ever downloaded from the iTunes Store on this machine over several years - many freebies along with the few that I paid for.

  • Do audio books downloaded from itunes play on my ipod shuffle?

    I bought a book for $17.95 and it says it downloaded it but it won't play. HELP!

    If you cannot get your audio books to play on your 4th gen shuffle, hit play. While songs are playing hold down your VOICE OVER button until you hear names of songs and keep holding it. When you hear the title of your audio book or podcast you wish to hear release the VOICE OVER button. Hit PLAY one time. I spent 50+ minutes with apple support & they were finally able find out about the VOICE OVER button. Wish that was on the directions in the first place.

  • TS1424 iTunes skip the first two songs of the album I just purchased from the iTunes Store?

    Why does iTunes skip the first two songs of the album I just purchased from the iTunes Store?
    I previously checked that the download was complete.  (Had plenty of time, but checked nonetheless it was done.)  I have closed and reopened iTunes several times.  Frustrated.

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • How can I get the digital booklet included with the albums I am purchasing from iTunes directly on my iPad?

    How can I get the digital booklet included with the albums I am purchasing from iTunes directly on my iPad?  My MacBook died about 6 months ago, so now I just have an iPhone and iPad.  I would like to be able to see the Digital Booklet in my iPad when I download the album.  I do not have any other computer to download the booklet to and sync to my iPad.

    Apparently, you have to download the booklet to iTunes on a computer first, fiddle with the file type, then sync it as a book to your iPad. See http://support.apple.com/kb/HT4194 for details.

  • My nano 4th Gen. ipod will not sync album I just purchased from itunes.  It says it is syncing but does not. Can anyone help?

    My Nano 4th gen. ipod will not sync my new album I just purchased from itunes store.  It says it is syncing but does not transfer music.  can anyone help?  I am using windows 7.
    thanks,
    B.H.

    yes i have a solution to my problem only because of a recent phone call from apple they were great.......... in the right hand side of itunes my i pod was displayed.  click on the ipod symbol........at the top of the page you will see summary,,,,,,music,,,,,,movies,,,,,,tvshow,,,,,,photo,,,,,on this ipod.
    click on music check mark music done and sync
    problem solved
    thanks apple

  • Song downloaded from iTunes plays fine in iTunes, but only first 15 seconds will play on iPod then skips to next song?

    Songs that I download from iTunes play ok in iTunes. On iPod classic though, SOME (but not ALL) of these downloaded songs will only play for 15 seconds or so before it skips to the next song. It is random in that some songs off the same album will do this, but others not. Any ideas?

    Try this Hard Reset
    After charging till full charge, at least 2 hours (preferably 4 hours)
    Toggle the Hold switch, make sure you dont see the red mark when you do the  next step
    Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs till the Apple Logo comes ON
    Then release the buttons
    Select your preferred language.
    Test the sound again.
    Here is the Apple support Article on the 5Rs
    http://www.apple.com/support/ipod/five_rs/classic/
    If these songs are in MP3 format, google and download MP3 Validator and run through songs in the library.
    Good Luck!

  • Why are my songs i purchased not on itunes anymore except the 25 i just downloaded from my phone

    why are all my songs not on my itunes except for the last 25 i just downloaded from my phone?? it erased like 300 songs.. im not a very happy person cus i purchased half of those songs

    Hi tracyloghry,
    This article contains information on locating missing media:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    You can also download previous purchases by following this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    Cheers!
    - Ari

  • One song off the album i just purchused off itunes doesn't play. why is this

    one song off the album i just bought doesnt work why is this? my computer IS authorized

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • HT204370 What do I do if the audio is off from the picture, during the movie that I downloaded from Itunes?

    What do I do if the audio is off from the picture, during the movie that I downloaded from Itune

    Depending upon what country that you are in (films can't be re-downloaded in all countries) then try deleting the film from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download films or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT2729 Why won't certain videos (downloaded from iTunes) sync on my iPod?

    I have a new iPod Classic and it won't sync some of my videos. I've reset it. I've got everything checked. All files and videos play in my library. There all in the same location and files. Its  After syncing I get the "some videos were not synced because the format is not supported". All the vids were downloaded from iTunes Store. WTH? Can anyone think of a solution? What is wrong? 
    Thanks,
    WB

    Hey Willm700,
    Great question. iTunes defaults to downloading HD content when available, whereas your iPod classic is not compatible with HD playback. The solution would be to download the SD version of the content from your purchase history:
    iTunes: Sync purchased HD videos to iPod or iOS device
    http://support.apple.com/kb/TS4223
    The easiest way to put purchased videos onto your device is to download the videos from iTunes in the Cloud. This should make sure that you get the highest resolution video optimized for your specific device.
    Syncing video to iPhone 3G or earlier, iPod touch (1st or 2nd generation), iPod classic, iPod 5th generation, or iPod nano (3rd, 4th, or 5th generation):
    Thanks,
    Matt M.

  • Some of the albums in the Beatles package I downloaded from itunes will not sync with my iPhone 5. Some songs won't play. They did sync to my iPad and they all play on my iPad. What can I do? I've already deleted all songs from the iPhone and re-synced.

    I downloaded the entire Beatles collection from iTunes in 2011. Some songs skip and won't play. Some albums won't sync to the phone but they sync to my iPad. I've deleted the entire music library from my iPhone, shut the phone down, turned the phone on and synced again to add the music but now 2 albums won't even sync (Rubber Soul and Revolver). I've tried dragging the songs to the iPhone, no luck. Any thoughts?

    Sounds like you may need to re-download the entire albums from iTunes. See this KB article for how to download past purchases: http://support.apple.com/kb/HT2519.
    I'd suggest doing it one album at a time. Delete one, download it from your purchase histor, then the next, etc.

  • Why do the songs I just downloaded form CD not sync??

    I recently purchased a new CD and downloaded it to iTunes, as I've done numerous times. The songs appear in my library and I can play them, but when I try to sync my iPod, the songs do not show up in my iPod. They are checked, so they should be added, but are not. If I check another song by a different artist that I also downloaded from a CD, that song does sync. I have tried converting the songs that won't sync to ACC (whatever that means) but still have had no luck...
    Any suggestions (Other than get a new computer)????

    Hi, Kathie1945.
    The easiest way to handle this is to download the past purchase on your computer through iTunes, then after that just sync the iPod with iTunes.  If your iPod is an iPod touch, you can download past purchases directly on the device. 
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12313
    Thanks for using Apple Support Communities.
    Regards,
    Jason H. 

  • HT201401 Only some of my music that I have downloaded from itunes plays on my iphone. The songs that wont play have a round circle with a darker square in the middle. Can someone please tell what this means and how I can get the rest of my music on my iph

    I can only get some of my downloaded music from itunes on my iphone. The music that wont play has a round circle with a black square in the middle. Can someone help me to get all my music on my iphone. Thanks

    Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match.  Your iTunes Match library will then appear on your iOS device.

  • I just installed itunes on my new computer,  the majority of the songs have an ! beside the song and when I try to play the song a dialog box comes up and says it can't find the file.  The songs include music downloaded from itunes throughout the years

    I just instaled itunes on my new Dell computer operating system-Windows 7.  The majority of my music-purchased from itunes and my CD's will not play.  Help!

    I just instaled itunes on my new Dell computer operating system-Windows 7.  The majority of my music-purchased from itunes and my CD's will not play.  Help!

Maybe you are looking for

  • Get message "You have requested an encrypted page that contains some unencrypted info that can be ready by 3rd party, etc." when logging into AOL. What is this?

    Message occurs when logging into AOL. Lock at bottom of page has a red line through it. I'll close out and attempt to sign-in again. Sometimes it is cleared and sometimes I get the message again.

  • MAC to Windows

    I recently got an IPOD. When I got it I uploaded some music from a friends MAC. I have a new HP and wanna upload some stuff. I dont wanna lose the stuff thats on the Ipod now by having to reformat it. Is there a way around this? Is it possible to con

  • Interesting FYI: MySQL and "mm/dd/yyyy" date constants

    On the MySQL server that I just tried it on...  date constants of the format "m/d/yyyy" did not work. But they were accepted, without comment, and generated a zero-rows-output query result that did not fail. Recoding the query output to use "YYYY-MM-

  • Rating apps, in-app purchases etc...

    Hi, I was wondering if anyone can help me- I am developing for iOS using Air 2.6 and I was wondering if the following is possible: * Can you prompt the user to "rate this app" using the standard iOS user interface dialog box? Or is there any other wa

  • JD Edwards E-delivery download errors

    I have been looking at JD EdwardsOne windows 32bit downloads for learning and training issues. Specifically Supply chain and Inventory. I do not know which media pack to download. I have tried to download smaller packages but I get an error or a requ