Why wont the reset my security question send to my email
when you click the link for your questions to be reset it does not send to my email someone help?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
Similar Messages
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HT201363 how i can reset my security question without a rescue email? i have 10 dollars on it.
how i can reset my security question without a rescue email? i have 10 dollars on it.
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.
-
Why can't I get the reset my security questions link?
I can't find the phrase which shows under the security questions
Forgot you answers? Send reset security info email to*******... etc :(You didn't previously set up a rescue email address and need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity, so creating a rescue email address requires correctly answering two of them.
(104931) -
How do I send a reset my security questions on a different email address
When I want to send a request to reset my security questions if gives me a wrong email address
Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76809) -
Pls help those anyone to how to reset the security questions I know my emails addrs and password when I purchased the apps there is a additional or security question appears in the screen so pls help me apple company how to out this coz I bought new itunes redeem card I already load then after this I couldn't use it?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
How do i reset my security questions using a different email address?
Hey guys,
How do i reset my security questions so i can purchase music. i cannot remember my answers and they email address itunes has on file, does not seem to be working everytime i try to send the answers to my gmail account. how do i reset the whole thing?Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I am struggling to reset my security questions there is an email issue
I am struggling to reset my security questions. I cant remember my answers. The email is an old one which I dont use anymore. I want to recieve the link to the new email accounts that I have provided. can someone help. thankyou.
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I forgot my security questions and my Apple ID has been blocked for attempting too many times entering invalid answers. Now I have tried many times login in to iforgot and edit my profile and I have tried everything to unlock my account and nothing works. I clicked send reset to my email and I have never received any emails with the reset or unlock what shall I do ?!!!!? I need to use my Apple ID ?!
If you aren't receiving the email to your rescue email address (and you've checked the spame fodler on that account as well as the inbox) then you will need to try contacting iTunes Support / Apple in your country : http://support.apple.com/kb/HT5699
-
Why cant i reset my security questions?
I forgot my answers and i their is no reset button to change it
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT201363 i don't get the 'reset/edit security questions' option.
when i go to Password and Security i am always told to click the 'reset' button (or something like that) but i don't even get that option. the button i have is 'Continue' and that doesn't help me at all.
can someone please help me?The reset link on https://appleid.apple.com/ will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. if you aren't getting the link then that implies that you don't have one, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . -
Resetting my security questions with a rescue email
I have a rescue email and i have sent a reset email to that address to reset my questions but its not coming through. Its not in my junk either, what do i do now?
If you aren't receiving the email, and you've tried clicking the reset link again, then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
What's the easiest way of resetting my security question answers?
What's the easiest way of resetting my security question answers?
Rescue email address and how to reset Apple ID security questions
-
Resetting of security question
Hi guys,
I've been doing the resetting of security question several times now, but i haven't received any email until now.If the email isn't in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(112907) -
I cant reset my security question pls help me
I cant find the reset your security question pls help me
If you mean that you're aren't getting the reset link as described in the steps half-way down this page : http://support.apple.com/kb/HT5312, then that will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
If you aren't getting the link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the above HT5312 page to add a rescue email address for potential future use -
Please help me I can not reset my security question
I need help I can not reset my security questions because my recovery email is not working and I don't know the security answers how do I change the recovery email?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
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