Why would a hyperlink not work?

Question

I have a client with a very strange problem which I can replicate on several
computers other than theirs. IE will open the website. You can close IE reopen
and go back to the site. However if you click a link to website within a Word
2010 document or Excel spreadsheet IE gives an error that the page can not be
displayed. If you then close IE and Word, reopen IE and try to go to the site it
says page can not be displayed. If you wait apporx 30 min and try again IE will
display the page. But if you reopen Word or Excel, click the link you get the
same error again and IE will not open the page. This issue only happen with this
particular site, no others. The other interesting part is once one computer on
the network errors out no computer on the same network can access the site
either for approx. 30 min.
The same link works fine in Outlook. All
computers are using Windows 7 64.

Answer 1

That didn't take care of it.  Not sure if this has anything to do with the issue but while looking in the event log to see if anything showed there I found where any time I open an Office Application it tries to do a KMS verification. The computer is
using a properly licensed VL Office 2010 Pro Plus. Have tried repairing installation, uninstall and reinstall and reactivation. Still the same result.
Here is what the event viewer shows, which I understand to be a KMS verification.
Log Name: Application
Source: Office Software Protection Platform Service
Date: 6/3/2014 10:50:26 AM
Event ID: 1003
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DAD-LAPTOP
Description:
The Software Protection service has completed licensing status check.
Application Id=59a52881-a989-479d-af46-f275c6370663
Licensing Status=
1: 191301d3-a579-428c-b0c7-d7988500f9e3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 6f327760-8c5c-417c-9b61-836a98287e0c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
3: fdf3ecb9-b56f-43b2-a9b8-1b48b6bae1a7, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 30 0 msft:rm/algorithm/hwid/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )]
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Office Software Protection Platform Service" />
<EventID Qualifiers="16384">1003</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-06-03T16:50:26.000000000Z" />
<EventRecordID>195354</EventRecordID>
<Channel>Application</Channel>
<Computer>DAD-LAPTOP</Computer>
<Security />
</System>
<EventData>
<Data>59a52881-a989-479d-af46-f275c6370663</Data>
<Data>
1: 191301d3-a579-428c-b0c7-d7988500f9e3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
2: 6f327760-8c5c-417c-9b61-836a98287e0c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)])(1 )(2 )]
3: fdf3ecb9-b56f-43b2-a9b8-1b48b6bae1a7, 1, 1 [(0 [0x00000000, 1, 0], [(?)(?)( 1 0x00000000 30 0 msft:rm/algorithm/hwid/4.0 0x00000000 0)(?)(?)(?)])(1 )(2 )]
</Data>
</EventData>
</Event>