Why would an error pop up saying the installer is damaged. The Installer can't open the package. There may be a problem with file ownership or permissions. when trying to install java 7?
why would an error pop up saying the installer is damaged. The Installer can’t open the package. There may be a problem with file ownership or permissions. when trying to install java 7?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Similar Messages
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Mac OS 10.7.4, updating new version Microsoft Office 14.2.7, ERROR "The Installer can’t open the package. There may be a problem with file ownership or permissions."
The Apple Installer version is Version 5.0.1 (537).
When I check the Installer Log, I find only these two messages that I do not understand.
Jul 12 09:29:13 Bruces-MacBook-Pro Installer[423]: Install's runner tool is not properly configured as a setuid tool.
Jul 12 09:29:13 Bruces-MacBook-Pro Installer[423]: Unable to create InstallController
I changed all the permissions for all the Microsoft Office Folder users to Read and Write.
Restart, same errorSee:
https://discussions.apple.com/thread/1948155?threadID=1948155&tstart=1
I had identical Installer Log failure notices: I used Houdini to view the invisible files and per Limnos' suggestion cautiously dragged
user > library > preferences > com.apple.installer.plist out of that folder onto my desktop and double-clicked on the .pkg file again and it opened and installed properly.
My Installer now works properly on all .pkg files. -
Is anyone having the same type of problems I'm having with Lion. I have a new MacBook Pro, received 7 weeks ago, preinstalled with Leopard 10.6.7. I didn't migrate anything from my old iMac, wanted a clean install from the Apple Store. While there, I asked for the upgrade to Lion 10.7, however their system was down.
I installed it myself, wirelessly about a week later, and Apple emailed me a receipt. Now, I've had to call support directly last week when I lost Mail, Address Book, was unable to open Preview or iTunes, among other problems. Seemed fixed after a session that baffled even the store tech. Now I am unable to download or install the recent Mac updates for Lion, from the App Store, could not install Adobe Reader, etc. Messages range from 'A network error has occured - Check your Internet connection and try again' to 'The Installer is damaged and cannot open the package. There may be a problem with file ownership or permissions.' All fail and I'll probably have to call Apple again. I am frustrated beyond words. Logs 'Install's runner tool is not properly configured as a setuid tool', domain errors, 'attempt to write a readonly database, and on and on. I have barely done a thing on this computer except search online for help with these problems. Safari gives me a 'You are not connected to the internet' too often. Diagnostics disagrees. I do see wi-fi problems in the forum. Disk and permissions were fine at the beginning of the earlier problems, checked first by support tech. I'm not sure if support tech even knew. I was just happy they were fixed. Anyone have these download and/or install problems after a 'clean bill of health' so to speak, only a week ago?Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I can send but cannot recieve email
This is the messege I am gewtting:
There may be a problem with the mail server or network. Verify the settings for account “MobileMe” or try again.
The server returned the error: Mail was unable to log in to the IMAP server “p02-imap.mail.me.com” using “Password” authentication. Verify that your account settings are correct.
The server returned the error: Service temporarily unavailableAlso if I go to system preferences accounts and re-enter the password it fixes the glitch sometimes.
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Text limits to the "Question" link prevents a full explanation:
This is a long-time problem. I have tried to resolve it with Apple but their "Customer Support" is merely a name.
I can go online and access my e-mail but when I try to send or receive e-mail via iCloud through my internet server (Google fiber now but the same situation existed with my prior service), I receive "There may be a problem with the mail server or network. Verify the settings for 'Apple Email' and try again.
"The server returned the error: The server 'p0-imap.mail.me.com' refused to allow a connection on port 143."
Well, I have verified the setting and tried again and again and …
Well, you get the idea …JungleTaxi Cabbie wrote:
Csound1: iCloud: Configuring Mail with Mac OS X v10.6 or iOS 4
Enter your Incoming Mail Server, User Name, and Password using the following settings:
Incoming Mail Server: mail.me.com
User Name: Your iCloud email address (excluding @me.com)
Password: Your password
Last Modified: Jun 27, 2013
Maybe you should test these things before calling people out, because these settings do function perfectly well.
iCloud is not supported on Snow Leopard or lower, why bother to mention it?
The OP has an iCloud account, and that can not be opened without Lion or Mountain Lion (on a Mac), IOS5 or 6 (on an iPhone/iPad)
The document I linked to is Apples documentation for iCloud on current devices,I don't care whether you believe that you know better than they do, but it will affect the people who follow your advice as it won't work
JungleTaxi Cabbie wrote:
Also, if you're not running Lion or Mountain Lion, there is no "Mail, Contacts & Calendars" prefpane.
I never said that there was, perhaps you imagined it. -
I would like to be able to edit MP4s in CS5. I can not open the file. What am I missing?
I would like to be able to edit MP4s in CS5. I can not open the file. What am I missing?
According to the publisher For GoSystem Tax, the 32-bit version of Internet Explorer 8, 9, or 10 is required. Which means it can't be accessed from an iPad. This seems weird. I would recommend you contact the publisher.
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unable to update itunes. help. error message when trying to update to latest version of itunes. "the installer has encountered an unexpected error installing this package. this may indicate a problem with this package. error code 2721"
Hello chae84swangin,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Why do I receive the message on my Macintosh,"You can't open the (name of application) application because Power PC applications are no longer accepted"?" At one time the Mac software worked so I'm confused. Fore example I tried to open Concorder Pro snd it gave me the message.
From a recent post I answered for a similar question about the lack of PowerPC app support in Mt. Lion:
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. If your Mac will support it, restore OS X Snow Leopard;
2. If your Mac will support it, partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" method to choose between your PowerPC software or Lion/Mt. Lion;
3. Upgrade your software to Intel compatible versions if they are available, or find alternative software that will open your data files, modify them and save them;
4. Install Snow Leopard Server (with Rosetta) into Parallels or VMWare Fusion. Apple is now selling Snow Leopard Server for only $19.99 + sales tax & shipping; call 1.800.MYAPPLE (1.800.692.7753). This solution will give you concurrent use of your PowerPC applications and access to Lion or Mt. Lion.
[Concorder Pro running in Snow Leopard Server installed into Parallels for use in Lion and Mt. Lion]:
[click on image to enlarge]
NOTE: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization
More information here:
http://forums.macrumors.com/showthread.php?t=1365439 -
Morning Friends,
I have created a SharePoint 2010 "Site Workflow" that is designed to take information from a form and create a Word doc with the gathered information and store this Word doc in a document library.
I am using Sharepoint 2013 with Office 2013
I understand there are a lot of steps (19) outlined below and I can provide more information as needed but the bottom line is this, workflow successfully takes info from an initiation form, uses the info to create a Word doc. Places this Word doc in a library.
When attempting to open / edit doc, receive error
"We're sorry. We can't open <document name> because we found a problem with its contents"
Details - No error detail available.
Any info or advice would be greatly appreciated.
Very high level view of what I have done:
1 - Created content type called "Letters"
2 - Added site columns " First Name" and "Last Name"
3 - Created and saved to my desktop a very basic Word document (Letter.docx) that says "Hello, my name is XXXX XXXX"
4 - In the advanced settings of the "Letters" content type I uploaded this "Letter.docx" file as the new document template.
5 - Created a new document library called "Letters"
6 - In Library Settings - Advanced Settings, clicked "Yes" to enable the management of content types.
7 - Then I clicked "Add from existing content types" and added the "Letters" content type
8 - Back in the advanced settings of the "Letters" content type I selected "Edit Template" and replaced the first XXXX with the Quick Part "First Name" and the second XXXX with the Quick part "Last Name"
9 - Created a new 2010 Site workflow called "Create a Letter"
10 - To the workflow I added the action "Create List Item"
11 - Configured the action to create Content Type ID "Letters" in the document library "Letter"
12 - For the "Path and Name" I gave it a basic name of "Letter to"
13 - The next step was to create the Initiation Form Parameters and added to form entries "First Name" and "Last Name"
14 - I then linked the initiation form fields to the data source "Workflow Variables and Parameters" to their respective Field from Source parameters
15 - Went back to the "Path and Name" and modified the basic name of "Letter to" to include the first and last name parameters.
16 - Saved - published and ran the work flow.
17 - As expected, Initiation Form prompts for First and Last Name. ("John Doe") Then click "start
18 - Go to document library "Letters" and see a new Word document created titles "Letter to John Doe"
19 - Go to open / edit the Word document and receive the following error
thoughts? Any info or advice would be greatly appreciated.See this MS support article for SP2010 workflows and generating Word docs:
https://support.microsoft.com/kb/2889634/en-us?wa=wsignin1.0
"This behavior is by design. The Create
List Item action in the SharePoint
2010 Workflow platform can't convert Word content type file templates to the correct .docx format."
I've had success in using SP 2013, Word 2013 (saving a .docx as the template instead of .dotx for the document library content type), and an SP 2010 workflow using SP Designer 2013. -
I just installed Photoshop Elements that is supposed to be for Mac. The message appeared that said, ""You can't open the application Photoshop Elements 2.0 because PowerPC applications are no longer supported." I have a Mac OS X, Version 10.8.5,
Have a look here:
https://www.google.com/search?q=%22You+can%27t+open+the+application+Photoshop+Elements+2.0 +because+PowerPC+applications+… -
I couldn't open the files from a Canon XF 300 into Final Cut Pro 7, so I downloade the plugin from Apple but still can't open the files. I opened and clicked on the installer icon. I'm not sure the plugin was actually installed. C
an anyone help?
Message was edited by: BigDealCam123As you probably know the Canon plug-in enables Log & Transfer in FCP7. I'm not sure whether it works with Final Cut Express or not.
Look in Applications>Canon Utilities. I'm running 10.6 as well and that is where it's located on my machine.
Good luck.
Russ -
I recently updated my ipod touch to the new IOS version. Now when I go to connect my ipod touch to my itunes, an unknown error pops up saying that my itunes cannot connect to my ipod. Can anyone help me please??
See/follow this discussion.
when I plug in my itouch to my pc has the following error appear - select the program to launch this program - either microsoft word or my camera/scanner. I purchased items from itunes and it won't let me place them on my itouch. PLEASE help!!! -
Hi,
I am getting error "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869." while installing SAP B1DE.
Note:
Downloaded the B1DE from B1DE:SAP Business One Development Environment Tools
Using Window XP , .Net 2008, SAP B1 8.81 Version
Company Name, Contact Person, Namespace all were given while installing. All of its length is less than 8
Any help is appreciated.
Thanks in advance.
Parvatha Solai.NHi,
Try post a comment in B1DE 2.0.1 new version! blog.
Beni. -
lattly wen i have attempeted to open the iphoto app and it says "you can't open the application iPhoto because it may be damaged or incomplete" i have no idea what to do
what should i doWill iPhoto launch if you hold down the option key during launch and select Create New from the selections available?
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I keep getting an error when trying to install Java for OS X 2014-001
I was trying to download this because I was getting errors when trying open some applications saying you need Java 6 and it directed me to the download link for this but it always gets and error when installing.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select
/var/log ▹ install.log
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. The contents of the log will appear on the right. Each log message begins with a timestamp. Select the messages from the time of the last installation or update attempt. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again. Select the new messages that appear. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
☞ If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
☞ When posting a log extract, be selective. Don't post more than is requested.
☞ Please don't indiscriminately dump thousands of lines from the log into this discussion.
☞ Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. You may need to use a text editor with search and replace, such as TextEdit.
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