Why would an iPod Classic show a Red X?

What are all the possible reasons an iClassic were to show an X?
Two reasons I know of are:
You drop it
You spill water on it

A red X is usually indicative of some form of hardware failure. If the "5 Rs" don't help, and you are still getting just the Red X, I'd contact Apple for service. Here's a post from Bilbo Cheshire suggesting a possible way back from a Red X, but your best bet may be to contact Apple for service.

Similar Messages

  • HT5622 My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?

    My Ipod Classic shows a red circle with a cross in the middle. I've completed diagnostic tests which have popped up, however any HP/FW/Hard Drive tests freeze the ipod, as if the hard drive won't spin. What do I do?
    After holding down the Select and Play/Pause button, I was able to restart the Ipod and then it brought me to a Diagnositc test. I have tried doing both the Mannual and Annual test on the ipod however in each test, the ipod freezes on different access tests. The HP (headphones) test, shows the headphones are detected, but then if it tries to play a song to make sure they work it freezes and goes back to the red cross. I have looked at various other questions regarding the FW cable, however I don't believe i have such a cabel. Then the Hard Drive test freezes up and I can hear a ticking noise coming from the drive but it doesnt seem to be spinning. Alongside these test issues, any computer cannot see the Ipod when plugged in (including itunes). Therefore some tests for the USB drive cannot be completed. I do not recall dropping it badly, though I have dropped it previously. Does all this mean there is damage to the drive? Should I instead take it to an apple store?
    Many Thanks

    The stats look fine. Try the DFU Restore method shown in Corrupt iPod classic. It may pay to disable any anti-virus software and use the staged transfer method to reload data, assuming you get that far.
    tt2

  • Why would my Ipod Classic 160 GB (Late 2009) have remaining 224 MB or 0.20 GB of Used "Other" Capacity when everything else was restored to default as I intended?

    I'm running the latest version of Itunes 10.3.1.55. I have updated the most recent update of Ipod software 2.0.4 PC. After a recent OS crash on a different PC running Vista I lost all files so upon this installation of Itunes I performed Restore to accept my loss of media and start a new library on this Windows XP SP3 PC. Upon restoring to factory settings, Itunes, and my ipod in the about menu say I have 224 MB of Used "Other" Capacity. This reads as 0.20GB on Itunes. I have 0 songs, 0 photos, 0 videos, 0 podcasts, 0 iTunesU, 0 Contacts, 0 notes, and the 3 default games which I assume are apart from the total capacity as they were the first time I plugged my Ipod in. The 0.20GB is part of my total available capacity taking it from 148.79 to 148.5 or so. I have restored 3 times, the first of which was when all my Ipod contained was 5.1 gigs of unknown to myself "Other" files. which it diminished to the 0.20 I am at now. I am confused as to why Restoring would eliminate all except whatever is left that I can't identify, when it cleared everything else that I intended it to. Any Ideas would be appreciated. This is not Urgent as I'm currently importing albums and expect them to sync correctly, and the used space is not significant, but I am confused as I've explored the disk in windows, and seemingly all but manually formatted the drive. It may even change after I sync for the first time again so I hope I haven't spoke too soon. If that is the case I will post when that time comes. Haven't seen this situation on the forums or on google search. If you want to take this task on, Good Luck!

    my summary tab shows the total capacity of my ipod as 74.31 GB's with only 5 GB's of music and other on the ipod. What is taking up the other space? It should be showing a total capacity of 80 BG with 75 GB's left. What's up? Any body know?
    All hard drives never have the full advertised storage space, and as a general rule it's around 7% less than stated.
    It's because hard drive manufacturers calculate hard drive space different than computers actually read it.
    For a full technical explanation, see these.
    Hard disk: Is it missing space?
    How much content will fit on my iPod?

  • My Ipod classic shows a red circle with an X in the center, and a web site for apple support

    IS THERE ANYTHING I CAN DO TO START IT AND GET IT BACK TO NORMAL AGAIN?
    The PC / Itunes software does not recdognize it

    Hi Crystal Newkirk,
    I've come across the following information which may be helpful. If you are seeing the red "X" icon on the display, we will need to restore your iPod from Disk Mode.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    Restore iPod from Disk Mode
    Disconnect iPod from your computer.
    Manually put iPod into Disk Mode.
    Open the latest version of iTunes and connect iPod.
    Restore iPod.
    Thanks,
    Matt M.

  • My ipod is showing a red circle with a red "X" in it. Itunes tells me it will prepare my ipod for recovery but does nothing, why?

    I have a ipod classic, 160gb.
    My ipod is showing a red circle with a red "X" in it. Itunes tells me it will prepare my ipod for recovery but does nothing, why?
    My computer is a Inspiron 530S using Windows Vista, duo core.

    All you can do is try restoring the device. If you are unable to you'll most likely have to get the iPod repaired.
    Check out this article
    http://support.apple.com/kb/TS1463?viewlocale=en_US

  • Why would my iPod show a full battery when connected to power but when not connected it will no longer turn on

    Why would my iPod show a full battery when connected to power but when not connected it will no longer turn on

    For both
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • TS1441 iPod Classic showing a big red x what's going on?

    iPod Classic showing a big red x what's going on?

    See TS1463: iPod Displays a Red "X" Icon and Corrupt iPod classic.
    tt2

  • TS1382 My 160GB iPod screen shows a red x with a red circle around it, what can I do?

    My 160GB iPod screen shows a red X with ared circle around it, what can I do? 

    Hi there kodi_abbott,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/ts1463
    -Griff W.

  • IPod Classic shows up in My Computer, but not in iTunes

    My iPod Classic shows up in My Computer, but not in iTunes. I've gone through the troubleshooting guide, reset it 3 times and put it in disk mode, reinstalled and updated iTunes and still nothing.

    Hey there april_lee!
    I have a website for you that can walk you through the troubleshooting steps on your iPod classic. This will help you determine the source of your issue and hopefully get the iPod working for you consistently again. The website can be found right here:
    Apple - Support - iPod - iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Why does my ipod only show an apple and wont start up

    Why does my Ipod only show an apple and wont do anything else>  And holding down the two buttons has done nothing!

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT1339 My iPod classic shows that memory full in "other" category however there is nothing on it. I have left it connected all day and over night trying to restore it but the progress bar  never goes away.

    My iPod classic shows that memory full in other category however there is nothing on it. I have left it connected all day and over night trying to restore it but the progress bar  never goes away. Is it shot or are there other options to restore to factory settings?

    Hi pbworth,
    When troubleshooting issues with iPod classic, it may be helpful to place the iPod into Disk Mode. For information on how to do so:
    Putting iPod into Disk Mode
    http://support.apple.com/kb/HT1363
    Thanks,
    Matt M.

  • TS1382 why does my ipod classic keep saying its charging and the back of it get hot

    why does my ipod classic keep saying its charging and the back of it gets hot

    The battery and/or charging circuit may be faulty. Reset the device and try again having let it cool down first.
    tt2

  • HT1320 why does my iPod classic freeze up when i plug it in to my computer

    why does my iPod classic freeze up when i plug it in to my computer

    It's not a "fix," actually.  If that is a 4th gen iPod connected using USB, you need to do what it says and plug it in to the white square power adapter that originally came with those models.  Later Apple power adapters should work; third-party adapters may or may not work.  It has something to do with voltage.  The USB connection to computer does not provide the required voltage (although it's obviously fine for normal syncing and charging).
    If that iPod is connected to a FireWire port, it apparently provides the required voltage, because that step does not come up during the Restore.  That model was a transition between iPod connecting to FireWire and connecting to USB.  Earlier models required FireWire.  Later models only used USB.
    If you don't have an adapter, and there is an Apple Store nearby, I guess you could take it to the store's Genius Bar.  I'm sure they have a power adapter there, to complete the Restore.  (Just don't let them re-do the Restore on a Mac, if you use a Windows PC. Different storage formatting.)

  • Why does my ipod classic stop playing after a few songs?

    why does my ipod classic stop playing after just a few songs?

    is your battery charged?  How many songs do you have on the playlist (if you are playing a  playlist when it stops)?   I know that when the earbud wires are accidentally disconnected from the ipod body, the music stops automatically.

  • Why is my ipod keep showing the charger and itune thing

    why is my ipod keep showing the charger and the itune thing

    Do you man the iTunes icon and USB cable icon?
    Or is the charging indicator show here:
    http://support.apple.com/kb/HT1435

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