Why would my late 2012 MacBook Air suddenly tell me "This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection)" every time I try to play a film, or TV file?
8GB late 2012 MacBook Air 512GB SSD with iTunes for Mac 12.1.0.50. Yosomite 10.10.2
This happens on movies and TV titles that have happily run before.
It is everything.
Downloading again doesn't seem to work. I deleted all my films and then just re-downloaded Pixar's 5 minute short film Boundin', but the error message popped up as soon as I pressed play.
The only thing I can think of is that last couple of times I ran Disk Utility a new error appeared that I haven't seen before. I have added a link to a screenshot of the Disk Utility report and it refers to "displaypolicyd should be should be 0, group is 244". It says it has been fixed, but the error still persists each time. This may be a red herring, but I can't help thinking that it is something to do with the problem.
https://flic.kr/p/rtusBj
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Which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac. The version is noted there.
Make sure your Mac OS X software is up to date.
Disconnect the iPad from your Mac.
Open System Preferences > Software Update > Check Now
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Interval Since Last Panic Report: 170794 sec
Panics Since Last Report: 12
Anonymous UUID: 183CC60C-368A-4CB3-969E-742E66A22BD0
Tue Jul 31 00:02:15 2012
panic(cpu 3 caller 0xffffff7f859a4c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a44d7000 0x0a5480a2, D0, P3/4
Backtrace (CPU 3), Frame : Return Address
0xffffff8080913260 : 0xffffff800521d5f6
0xffffff80809132d0 : 0xffffff7f859a4c85
0xffffff8080913360 : 0xffffff7f85a9e5b7
0xffffff80809133c0 : 0xffffff7f85a9e62b
0xffffff8080913430 : 0xffffff7f85db3883
0xffffff8080913570 : 0xffffff7f85ac475d
0xffffff80809135a0 : 0xffffff7f859ae9e6
0xffffff8080913650 : 0xffffff7f859aa0b8
0xffffff8080913840 : 0xffffff7f859ab2e4
0xffffff8080913910 : 0xffffff7f86a0ec65
0xffffff8080913b50 : 0xffffff7f86a05842
0xffffff8080913ba0 : 0xffffff8005664929
0xffffff8080913bc0 : 0xffffff8005665ed0
0xffffff8080913c20 : 0xffffff80056638ef
0xffffff8080913d70 : 0xffffff80052981a1
0xffffff8080913e80 : 0xffffff8005220abd
0xffffff8080913eb0 : 0xffffff8005210448
0xffffff8080913f00 : 0xffffff80052195fb
0xffffff8080913f70 : 0xffffff80052a5ad6
0xffffff8080913fb0 : 0xffffff80052ced13
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f8593d 000->0xffffff7f85c3ffff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f85929000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f858e6000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f8 5c4d000->0xffffff7f85f6ffff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f859 3d000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f869b7000 ->0xffffff7f86a79fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f859 3d000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f85929000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f858b2000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f858e6000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000005000000
Kernel text base: 0xffffff8005200000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 72896041557
last loaded kext at 62945728148: com.sophos.kext.sav 8.0.4 (addr 0xffffff7f87578000, size 24576)
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com.sophos.kext.sav 8.0.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDAHardwareConfigDriver 2.3.0f2
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
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com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOBluetoothUSBDFU 4.0.9f8
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyEventDriver 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBUHCI 5.1.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.3d11
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
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Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
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Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
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Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898, 37.9 MB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
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USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
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Quicktime wont start & crashes every time i try to play a .mov file or open
I have been getting this error every time i try to launch Quicktime 7.65.17.80 or every time i try to run a .mov file. Here is the information that i get when getting this error. Also i have tried looking online for a solution to this and cant find one. I have also tried uninstalling it completely and then reinstalling it but that does not seem to help.
QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
For more information about this error, click here.
Error signature
EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.65.17.80
P3 : 4afa5828 P4 : QuickTimePlayer.dll P5 : 7.65.17.80 P6 : 4afa5820
P7 : 0000130d P8 : c0000409 P9 : 00000000
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The following files will be included in this error report:
C:\DOCUME~1\xxx-xxx\LOCALS~1\Temp\WERc394.dir00\QuickTimePlayer.exe.mdmp
C:\DOCUME~1\xxx-xxx\LOCALS~1\Temp\WERc394.dir00\appcompat.txt
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Head into your control panels and try to launch the QuickTime control panel. What error message do you get then? (Precise text please ... the information in the error message about where QuickTime thinks the QuickTime.cpl file lives can be of some help with diagnosing the nature of your problem.) -
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Suddenly I can only do so from one MBA, which sees the iMac, no problem.
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The MBAs can see each other.
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What is happening...?Hector Moll-Carrillo wrote:
one MBA was recently set to use the 2nd Apple ID as the main Apple ID
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Matt -
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http://support.apple.com/kb/HT3964
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Ciao. -
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http://www.crucial.com/store/listparts.aspx?model=MacBook%20Pro%202.5GHz%20Intel %20Quad-Core%20i7%20(15-inch%20DDR3)%20Late-2011 -
I Bought a new macbook air and it won't charge my phone. This is the second laptop ive gone through as i got a replacement one only two days ago for the same problem. I need to be able to connect my iPhone so I can download songs etc from iTunes onto my phone. How do I fix this?
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I have Apple TV. Today I rented a movie to watch on it. It took my money from my itunes account. It keeps saying that a problem occurred while downloading. It also says to try again later. I have turned off and I have unplugged but nothing works. What do I need to do?
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