Why would my respondents not be receiving an e-mail receipt if I indicated that one should be sent?

E-mail address of respondents is selected and accurate, proper boxes are checked for this process to occur, etc.  I have tested it several times with several different people and they never receive the e-mail.  I have done it myself and it hasn't worked; also had my husband do it.  Everything shows in the response area, but they never receive the receipt.  This is vital for our process (and needed immediately as people are already starting to register).  Help?!

Would you mind posting a link to your form so we can take a look?
Thanks,
Shannon

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    using System.Data;
    using System.Linq;
    using System.Management;
    using System.Text;
    using System.Threading.Tasks;
    using System.Windows.Forms;
    using Microsoft.SqlServer.Management.Common;
    using Microsoft.SqlServer.Management.Dmf;
    using Microsoft.SqlServer.Management.Facets;
    using Microsoft.SqlServer.Management.Sdk.Sfc;
    using Microsoft.SqlServer.Management.Smo;
    using Microsoft.SqlServer.Management.Smo.SqlEnum;
    using Microsoft.SqlServer.Management.Smo.Wmi;
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    /// <summary>
    /// Class for fields/properties/methods used in the Main method
    /// </summary>
    class Program
    private static ManagedComputer m_mc = null;
    public static ManagedComputer Mc
    get
    return m_mc;
    private set
    m_mc = value;
    static void Main( string[] args )
    String _s = "";
    if ( !CommonCls.AppInit("en-US" , true ) )
    return;
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    m_mc = new ManagedComputer();
    _s = String.Format("Name of the ManagedComputer : {0}" , m_mc.Name );
    Console.WriteLine(_s);
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    2014-09-08T20:23:33.1175952+02:00 *** Test of the default constructor of ManagedComputer
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    - ServiceState : Running
    - Type : 9
    - StartMode : Manual
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    - ErrorControl : Normal
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    - ServiceState : Stopped
    - Type : 9
    - StartMode : Manual
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    - DisplayName : SQL Full-text Filter Daemon Launcher (SQLEXPRESS)
    - ErrorControl : Normal
    - PathName : "C:\Program Files\Microsoft SQL Server\MSSQL11.SQLEXPRESS_ADV\MSSQL\Binn\fdlauncher.exe" -s MSSQL11.SQLEXPRESS_ADV
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    - Type : 9
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    - ErrorControl : Normal
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    - Type : ReportServer
    - StartMode : Auto
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    - DisplayName : SQL Server Agent (EXPRESS_ADV_2014)
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    - PathName : "F:\Install_SQLServerExpress2014\MSSQL12.EXPRESS_ADV_2014\MSSQL\Binn\SQLAGENT.EXE" -i EXPRESS_ADV_2014
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    - StartMode : Disabled
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    - DisplayName : SQL Server Agent (SQLEXPRESS)
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    Patrick
    Mark Post as helpful if it provides any help.Otherwise,leave it as it is.

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    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
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