Why would Sprint not unlock my iphone 4s even though the usage was way beyond "90 days"- Jan 2012 to Oct 2012, and I am living outside of America?
I went into contract with Sprint in Jan 2012, and had to terminate my contract with them as I was moving out of the United States. When I spoke to customer service, they asked me "the reason for my termination" and I specifically told them that i was moving out of the country. They basically asked me turn in the phone to Sprint or pay $300 early termination fee. I paid them $300 so i could keep the phone. BUT, not even my international SIM card works on the phone because Sprint won't take the carrier lock off. Instead in Nov 2012 they sent me some random tax bill of $35, which the customer service hadn't bothered to tell me about.
When I went on their support site again, this is the what I found: https://community.sprint.com/baw/message/705416
I reached out to the again today and i am waiting for their response, but their customer service agents are SNOBS and probably going to respond with "we can't" and "we won't".
Now, I have an iphone 4s that is fully paid for, I don't live in America, and yet i can't use. It's nothing more than an expensive paper weight.
What should I do?
Only Sprint can answer your questions. Unlocking is up to the carrier to which the phone is locked.
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Hi
I call you from Iran.
Today I encountered a problem I hope you can help me.
I have iPhone 5 with version 6.1.4. Jailbreak I would rather not unlock.
My problem is that the Operator name (top left) searching ... The appearance of!
And no matter how I turn off and I remove the SIM card Sarchyng not stop.
Even when I'm not on the phone's SIM card No SIM card Does not appear.
I appreciate your help.
Thank you for your attention.ilove.perspolis wrote:
Hi
I call you from Iran.
Today I encountered a problem I hope you can help me.
I have iPhone 5 with version 6.1.4. Jailbreak I would rather not unlock.
My problem is that the Operator name (top left) searching ... The appearance of!
And no matter how I turn off and I remove the SIM card Sarchyng not stop.
Even when I'm not on the phone's SIM card No SIM card Does not appear.
I appreciate your help.
Thank you for your attention.
I read this to say that the phone is not jailbroken and the OP does not want to jailbreak it.
The only way to unlock it is to contact the carrier it is locked to, and ask them to unlock it.
You are also in the unfortunate position that the iPhone is not supported in Iran due to the international embargo. -
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I found the following information regarding troubleshooting notifications, I'd run through them and see if they resolve the issue:
iOS: Understanding Notifications
http://support.apple.com/kb/ht3576
Troubleshooting notifications
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