Why wouldn't my iPhone 5 switch on?

My iphone has been recently purchased yet my phone would not charge...i am paying my phone bill but have no phone to use. Very frustrating.
i have visited the store.....and find my iphone needs to be disabled...(but i cant, because its not even coming on)
what do I do??
Enzo

Hold the HOME and SLEEP buttons at the same time until an Apple logo appears.

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