Wi-fi and bluetooth disabled by administrator after update

I recently did the software update on my Q10 and since then I can't access either wifi or bluetooth. I get the message wifi (or bluetooth) disabled by your administrator. Vodafone haven't been able to help and have suggested having the phone wiped back to factory settings (which I'd rather avoid for obvious reasons) Any help please???

dawnshaefer wrote:
No - it says IT policy requires device password to be set.
Aha, so you do have an IT Policy set on the device and that is normally pushed to the phone by your employer or BES IT admin, and you say you have none of that.
So, where did you get the phone?
Did you say this BT and WiFi was not locked down in the past?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Both iPod and iPad won't connect after update.

    Both iPod and iPad won't connect after update.  iTunes says "can't allocate a resource"

    I had the same problem after updating to iOS 7 today. I did follow the advice on another site, but additionally rebooted my iMac. Worked after that.
    Follow these steps to reset the Lockdown folder:
    Disconnect all iOS devices from your computer and quit iTunes.
    From the Finder, choose Go > Go to folder.
    Type the following and then press Return:
    /var/db/lockdown.
    The Finder window should display one or more files with long alphanumeric file names.
    In the Finder, choose Edit > Select all. Then, choose File > Move to Trash. Enter an administrator password if prompted.
    Note: Do not delete the Lockdown folder itself. Delete only the files contained inside the Lockdown folder.
    Reconnect your iOS device and open iTunes
    My Additional step: reboot the Mac. Your iPad should give the first indication that it has worked by asking you to "trust this computer" or some such. Agree. Then iTunes should have reopened with your iPad showing and syncing.

  • My iMessage and facetime is not working after updating to ios 7... My ipad works perfectly and it's the same apple id.  Any answers or reasons why on the iPhone 5 is not working???

    My iMessage and facetime is not working after updating to ios 7...
    Any answers on how to fix it?  I've tried to restart, restore connected to itunes, but nothing.

    ACTIVATING FACETIME AND IMESSAGES
    Activating Facetime and Imessages on your phone requires the ability to send SMS messages and depending upon where you are that might be an international SMS.  Check with your carrier to see if your plan supports sending of international SMS messages.  If you are having trouble activating Facetime or Imessages turn them both off on your device and reset the device (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost)).  Wait for the device to restart and wait a minute and turn Facetime and imessage back on and wait for activation.  If that does not fix things read the following articles:
    http://support.apple.com/kb/TS4268
    http://support.apple.com/kb/ts3367

  • I have windows 7 and my speakers worked then after update my speakers do not work and everything checked out and says they are working and that soundcard is working but no sound now.

    I have windows 7 and my speakers worked then after update my speakers do not work and everything checked out and says they are working and that soundcard is working but no sound now.
    I have tried everything and nothing works.

    sound problems:
    #Restore speaker icon to System Task bar, right-click on clock or tray > Properties > Volume: On
    #Click on the Sound icon in System tray then on Mixer, make sure Firefox is not muted [http://dmcritchie.mvps.org/icons/fx_sound.png picture]
    <p>Additional references
    * [https://support.mozilla.com/en-US/kb/No%20sound%20in%20Firefox No sound in Firefox | Troubleshooting | Firefox Help]
    * [http://support.mozilla.com/en-US/kb/Video%20or%20audio%20does%20not%20play Video or audio does not play | Troubleshooting | Firefox Help]
    * [http://kb.mozillazine.org/Video_or_audio_does_not_play Video or audio does not play - MozillaZine Knowledge Base]

  • TS3103 I have aol and cannot acesss my email after updating to osx 10.6. the help says that I need mail 4.6. I have 4.5.  How do I get the correct version?

    Ihave aol and cannot acesss my email after updating to osx 10.6. the help says that I need mail 4.6. I have 4.5.  How do I get the correct version?

    Run all software updates.
    http://support.apple.com/kb/TS4424

  • Personal hotspot missing and music volume not working and lots of other problem after updated 4s to ios8 ? Apple disappointed this time badly.

    Personal hotspot missing and music volume not working and lots of other problem after updated 4s to ios8 ? Apple disappointed this time badly.

    GO to Setting > Cellar Data > VPN Settings > Add any user and password under Personal Hotspot, then you will see it's activated again as usual

  • I just update my ipad 3 software to ios 8 , on the setting it was icon down to Cellular called Personal Hotspot , and i lost personal hotspot after updating  , how or where i can find it again ?

    i just update my ipad 3 software to ios 8 , on the setting it was icon down to Cellular called Personal Hotspot , and i lost personal hotspot after updating  , how or where i can find it again ?

    Hello SHenoudabak,
    It sounds like you are trying to find the Personal Hotspot option in your Settings. You were close. The option is directly under Settings, and not in the Cellular section of Settings:
    Go to Settings > Personal Hotspot
    Personal Hotspot - iPhone
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • I lost the connection between my MacBook Air and Bluetooth wireless speakers (Logitech) when updating to OS 10.7.4. Tried all the "fixes" I could find, no results!

    I lost the connection between my MacBook Air and Bluetooth wireless speakers (Logitech) when updating to OS 10.7.4. Tried all the "fixes" I could find, no results! Can you help?

    Error message as above and below:
    'Send Message Error
    The message could not be sent because connecting to SMTP server mail.btinternet.com failed.
    The server may be unavailable or is refusing SMTP connections.' (etc.)
    BT won't deal with this - they redirect me to a 'partner' who want to charge to discuss the problem. Nice, eh!

  • HT201412 my ipod 4G power button and volume button not working after updated to ios6. i also experience wifi issue. so deppresing!

    my ipod 4G power button and volume button not working after updated to ios6.
    i also experience wifi issue. my ipod can't detect any wifi signal.
    so deppresing!
    what should i do?
    i can't put my ipod to sleep, can't adjust volume, can't shut off.
    should i update to ios 6.1?
    HELP

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    When iOS 6.1 comes out I would update.

  • HP Pavilion Sleekbook 14 windows 7 wifi and bluetooth disabled

    Hi,
    I successfully downgraded Sleekbook 14 into Windows 7 64 a while ago.
    Everything worked fine.
    Now, after reinstalation of Windows 7 clear,
    I cannot turn on Wifi and Bluetooth, and even cannot install drivers.
    I tried several differnet wifi drivers.
    I tried to use drivers which I used previously. No success.
    I have Ralink module inside.
    Drivers did not installed. In hardware list of Windows I do not see network card.
    F12 LED still flash in orange. Fn+F12 nothing changes.
    I cannot force it to blue light.
    When I use Window Add Hardware... I see blank window. None hardware detect, and even I cannot select new harware manually. Is it normal?
    Could it be module smashed? Does it happen? How to verify finally?
    I do not see any network card or option in BIOS. Should I?

    Hi there @JAN_GER 
    Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
    I understand that you are havingsome trouble with your Wireless after downgrading to Windows 7. I am happy to offer help with this.
    Firstly, the model you referred to is not supported in a Windows 7, configuration. The HP customized drivers that are available are for Windows 8.0 and 8.1. With that in mind I would be happy to help you with any driver issue under a supported operating system. 
    Otherwise, you can take a look at the following page:  What if I Don't See My Operating System?
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • Iphone 6 and ipad mini not charging after update to iOS 8.02

    after updating iPhone 6 and iPad mini to iOS 8.02 neither of them will charge on my Bose Soundock Portable using a genuine Apple 30 pin to Lightning adapter however, my 5S running 8.0 still charges

    Upgraded to 8.1 still not charging with official adapter however the one I bought from poundland works fine
    the official adapter has been exchanged for a new one also

  • Camera and photo import not working after update

    after updating to 4.2.1, the camera and photo roll no longer works. Do not update. What a pain!

    Welcome to the discussions,
    did you try the basic troubleshooting?
    -Reset the phone by holding the sleep and home button until the Apple logo comes back
    -Delete the photo cache: http://support.apple.com/kb/TS1314

  • How do I change Chinese headings and Icons back to English after updating my iPad ?

    How do I change Chinese headings and Icons back to English in Safari after updating my iPad?

    This seams to be a problem with other people I think it is an os7 programming glitch

  • Safari and other aplications super slow after update to Snow Leopard. Installed the update combo and nothing happened, still super super slow. Any tips to solve this?

    After updating to Snow Leopard (to install Lion later), Safari and other aplications became super super slow and Preview is not working properly, I can't print anything that was opened with Preview. Already installed the Combo update, nothing happened, Safari still taking hours to load any site. I honestly regret downloading Snow Leopard, the older version worked so much better... Hope Lion is smarter than Snow Leopard...

    This may help:
    Installing or updating Snow Leopard:
    http://manuals.info.apple.com/en_US/Snow_Leopard_Installation_Instructions.pdf

  • How to find messages and some of phone numbers after updated iphone4?

    I updated my mom's iPhone 4. Before updated, I copied the whole content of her iPhone to the PC. But after updated, I cannot find any messages and some of the phone numbers. Can someone help me with this problem?

    Hi,
    Depending if you are using Buddy Lists or not then this setting is supposed to be fro the Budfdy lists but will effect the Main Window display
    This item lower in the same View Menu is supposed to be the one fro the main Messages window (it has to be the "Front" window)
    As you can see it also controls what Messages style is used.
    7:54 pm      Tuesday; June 24, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

Maybe you are looking for

  • Orientation of Still Images Wrong in Premiere?

    As many users of various Adobe programs, have had issues with Still Images, that were shot in Portrait Mode, but when rotated in PrE's/PSE's, Organizer, or Adobe Bridge, find that the Images do not Import in the correct orientation, I wanted to addre

  • No audio or access to set AE preferences

    I have no audio during playback in AE CS4.  Using RAM preview, audio is not muted within AE.  Entire program also tends to lock up.  Footage is HD.  Audio fine when running Final Cut.  Master files are QuickTime and AIF.  Unable to access preferences

  • Newbie question: how to show current time as default value in textfield?

    hi. i wanna have a textfield that shows the current systemtime in the format DD-MON-YY i tried to do it as a pl/sql statement in the default value but it tells me ORA-06550: line 1, column 27: PLS-00103: Encountered the symbol "BEGIN" when expecting

  • Document Security settings - conflicting information

    A PDF has been created in a process where Security is applied by itext sharp; and all values should be set to Allowed. When I check File > Properties > Security Tab (in adober reader 8 ) I can see: 1) At the bottom a 'Document Restrictions Summary' s

  • Can I measure pulswidths with daqmx base and NI-USB6501

    Can I measure pulswidths with daqmx base 1.4 and NI-USB6501? I can measure edges width this function: DAQmxBaseCreateCICountEdgesChan. But, when using DAQmxBaseCreateCIPulseWidthChan I always get an error message back (DAQmxBase Error: <err>Value pas