WI-FI and Palm Pre

Please forgive my ignorance, but I need to understand. I have a Palm Pre Sprint Phone. Currently, I do not have WI-FI enabled but I can connect to the Internet and view pages. So, I really don't understand why I should/should not enable WI-FI. I am a grandma who understands how to use a computer connected to a home network with ethernet cables, I understand and am having fun learning to use the Pre for the past 2 days but I guess I don't really understand what WI-FI is. Please help me join the 21st Century.
Thanks in advance for your help.
Jane
Post relates to: Palm TX

Wi-Fi is a wireless connection to the web. Right now your connecting to the web through the Sprint Network. While there is nothing wrong with this connection, if you have the option to use wireless many times it is faster. When I am at home I have a wireless rouiter set up for my internet connection. I turn the wi-fi on in the Pre and connect to it because it is a much faster connection. And you can use data and talk at the same time, the Sprint connection can not.

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SMS doesn't work with T-Mobile CZ and Palm Pre

Hi, there is my problem:
I bought Palm Pre from Germany. Everything works fine, but there is problem with sending messages. I tried to ask in Czech forums, PreCentral or my Carrier and no answer solved this problem. So I'm asking the core of the problem, Palm Developers.
There are some guides to get or change some carrier settings, but without any documentations. I see in \usr\lib\luna\CarrierNetworkSettings.db3 and /var/luna/data/CarrierNetworkSettings.db3 for my carrier this row:
And IMHO the highlighted box should be in column smscNumber. I tried this to change, but nothing get worked.
I tried this phone with my friends SIM cards by Vodafone CZ and O2 CZ and everything worked alright. The problem is only wit combination with T-Mobile.
I also downloaded new ROM from palm.com/ROM and there are same values.
And to my carrier: There is not much info about setting up phones settings, but the highlighted number should be ok.
And of course the error message. There are screen shots:
So guys, what do you think about it? Where is the problem? How to solve it? Can someone help? Is there any other DB from where phone reads settings?
This question was solved.
View Solution.

Hello and thank you for using the Palm Help Forums!
Currently, we do not have T-Mobile listed as a compatible carrier for our webOS devices. I will still provide tips in resolving this issue but I just wanted to make you aware of this.
-Make sure the device is on the latest update. You may retrieve this data under the "Device Info" application. The most current update is webOS1.4.1.1.
-Make sure you have network connection.
-If the message extends past 70 characters you may have this issue. Also, if it includes misc. characters as well.
-Try restarting the device.
If the problem persists, we recommend contacting the wireless service provider for further assistance.
I'm sorry if this isn't much help but I hope you find resolution.
-Patkosanke

M130 and Palm Pre

I have a Palm m130 hand held and am thinking about purchasing the Palm Pre. Is there a way to hot sync the contact information from the m130 desktop to the Pre?
Also I upgrading my computer and would like to transfer all of the information on the m130 desk top to the new computer (Lenovo) which has 64 bit technology.
I would hate to reenter years of contacts.
Post relates to: Palm m130

Hello and thank you for using the Palm Help Forums!
We won't have the answer to that question until the Pre is closer to release. The m130 is not going to be able to sync to Vista 64 bit with the cable. You are going to need to look into Infared syncing but even then it's somewhat questionable if the device will sync. I will let you know how you can transfer data as soon as I can.
Let me know if you have any further questions and I will try to address them.
-Pat

Yahoo Mail and Palm Pre

I have been experiencing problems with my paid Yahoo e-mail account.
Over this first week of my Pre, Yahoo and the pre have been getting better. At first, my deleted e-mails were not being deleted from the Yahoo server. Now they are.
Here's my last two problems:
1) I have set my syncing to manual (to try to deal with my battery life issues) and yet the Pre still periodically retrieves my e-mail... Not a big deal, but see #2.
2) Even when I go to Airplane Mode or even turn my phone off, I still get a Yahoo error 5 code when trying to connect to my e-mail via web browser. This error indicates that "some other device has logged into you account and thus e-mail is not accessible now". I need to do that to tag mails as spam or not since the Pre's e-mail app does not support that. I am eventually able to retrieve e-mail through web client on PC. It's as though one or both sides does not release the connection. (I do have a ticket entered at Yahoo).
Any comments would be appreciated...
Thanks
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

Load the e-mail app. Press the E-mail menu item in the upper left hand corner. Select Preferences & Accounts. Scroll down to the Accounts section and open your Yahoo account. Scroll down to "Remove Account" and press that. After you remove the account all your e-mails will be deleted from the Pre. I waited a couple of days. I was waiting to her from Yahoo, but never did., Anyway I went through adding the Yahoo account back in ( Load e-mail app, E-mail menu from upper right hand corner, Preferences & Accounts, scroll down to "Add An Account" and enter the data for your Yahoo account. I did NOT have to re-enter all the server (SMTP and IMAP info). It was already there. And yes, you will now "retrieve" from Yahoo all your folders...
Although, I now am experiencing this: I have my sync setting to show 7 days of mail. It used to remove from the Pre the eighth day ago as I went from day 7 into day 8. Now ALL of those e-0mails are staying...
Palm???
Thanks

Windows Mobile PDA WiFi and Palm Pre Plus Hotspot

I can't get my PDA, which is running Windows Mobile 5, to connect securly with my Palm Pre Plus. I can make the WiFi connection if the hotspot is set to open, but if the hotspot is set to wpa/wpa2 personal the connection doesn't happen. Does anyone know what settings are required in the network setup area on the PDA to make the secure connection work?

Try doing a system update. The steps are below.
From the Home screen, touch the launcher icon.
Touch Updates.
If necessary, swipe horizontally or vertically to locate the application.
Touch Download now.
Touch Install now.
Touch Done.
Hope this helps!

Ipad and palm pre problem

I am trying to connect my ipad via a wifi connection from my pre. Both the palm and ipad say I am connected to the network, but I cannot seem to get access to the internet. Cannot surf the web or send/receive e-mails.
I get a message saying not connected to the server.
Any thoughts?

Well thanks to all of you, for sharing your experiences even if the actual problem remains. I was thinking that it might be due to Facebook servers being on extremely heavy load all of the time. Occasionally it's terribly slow on my PC too but it never times out or anything like that and even then only happens maybe a couple of times per month. Maybe Safari and/or iOS 4 is just much more strict about the response time or something.

Palm Pre USB - host and client?

I see a lot of posts about using USB Mode to transfer files between a PC and the Palm Pre, but is it possible to connect a USB hard drive or flash drive directly to the Pre to do file transfers to/from the phone? The Palm website says that the Pre has "USB mass storage support", which could suggest that it could act as a host, as well as a client for USB data transfers. I have used the Treo 650, and was eagerly awaiting an updated PalmOS phone that would add WiFi, GPS, A2DP Bluetooth capabilities, and EVDO Rev.A speeds, all of which the Pre offers, but no expandable memory via an SD (or MicroSD) slot! I would love to go back to a PalmOS, and get away from Windows (I switched to the 800w just before the Pre was launched, to get these features), but it looks like I might just end up going to Android (where Sprint's HTC Hero and Samsung Moment have SD card slots)...

No the device is only the client. The statement "USB mass storage support" is meant to be that the device is used as a storage device only.
While your not the first to request the Pre have this function I do suggest that you leave feedback here: www.palm.com/feedback
If you have more questions please post back.

Palm Pre showing "No Service" and losing Ev/Service over 50% of the time + random shut offs when shut.

For starters, I have had 5 Palm Pre's. The first pre had a battery that I was told was too small (which explained the occasional random shutdowns when being shut). The second pre I had did the exact same thing brand new out of the box. The third pre I had worked perfectly up until several days ago (right around the time change). My calendar synced with G-mail was an hour early for every appointment; also several events were completely missing from my Pre calendar that were on g-mail. In response to this problem I checked the time zone on g-mail with no resolve, and eventually tried erasing my google account on my pre in hopes of a fresh start.
This is when I encountered the real problems.
My Pre would not delete the account. Every time I tried deleting it the top bar read "No Service" or my "Ev" indicator would disappear along with the bars. After this the Calendar app would either freeze or just never delete the gmail account (the gray circle would just spin endlessly for literally 30 minutes). Ever since then I have been experiencing the "No Service" indicator plus random loss of service and Ev (in places where in the past I had PERFECT Ev and Service)
Since then I have called Sprint and Palm multiple times, and both blame each other for the problem. I recently took it in to the Tech's at Sprint and they could not find the problem and ordered me a "refurbished" pre. woohoo.
Today I went and got the "refurbished" pre and within an hour of having it, I noticed that the same problem was being experienced (along with a few dead pixels on the screen). So I took it back to the Sprint store and asked for a new one (or one that just flat out worked and didn't have dead pixels). I then experienced very horrible customer service from Sprint (which was unusual since in the past they have been very helpful) and received a second "refurbished" Pre after a very pointless arguement with a receptionist. By then it was closing time and I had to leave.
Upon arriving back to my dorm, I noticed the same problem was occuring: "no service" messages and no internet/service literally 50% of the time I was looking at the Pre's screen. Also, my second "refurbished" Pre (that I currently have) did the exact same thing my very first one did: it occasionally shut down when I shut it. This leads me to believe that the battery is too small just like my first Pre's battery was. . .
So now I am very frustrated and looking for answers. I have never posted any sort of "cry for help" on the internet before, I hope this wasn't too winey lol.
Does anyone have any idea what is happening to my Pre? Are there other people with a similar issue? Any solutions to the problem?
Any info/help would be greatly appreciated.
Thanks in advance.
Post relates to: Pre p100eww (Sprint)

I am on Pre number 5 and am so sorry I gave up my BB. I have had this same issue numerous times and my biggest problem is the battery just drains.....and each one is the same...it freezes, the keyboard does not connect with the screen, the phone calls my last callers in the middle of the night sometimes 2 and 3 times I assume during backup, the tech at the Sprint store tried to help me sync my google calendar and deleted my appointments. On the last refurb my pics did not syn....they said we will keep the phone so you can sync directly, and sent the phone back before I got there. So I lost the pics of my recently passed dog. They were like well they would have charged us 400 a day if we did not send it back........like whatever. My chargers, car, wall and usb to computer work intermittently. I keep my car running to charge the battery. It just continues to drain......and it goes on and on.......I baby sit this phone and cannot use it most of the time. .... palm says oh they should give you a new phone.....sprint says who said that palm? I think about the first few months when i actually was trying to get outlook to sync.......now i just would like to be able to freakin talk on my phone. I purchase an album on amazone and they take the money and i cannot download the music. I tried to convert a song into a ringone I have it for safety and it is really bad. I have to drive an hour to a "corporate store" to beg them to give me a blackberry. I love multitasking and accessing the internet however it is freezing here now and I would like to feel a little safer with having a freaking phone to talk on. I have spent probably a total of 40 hours on this thing since july. They say well do you turn it off and on? how often do you charge it......like its my problem......I remember the early treo's were great and then .................very similar to this 5 phones later and still in palm black abyss. So you see there are others who are having these problems they probably just like me do not want to spend another freaking second talking about this phone.

Subsidized Palm Pre 2 and future web OS phones

I am currently a verizon cutomer using the motorola droid. My contract is almost up, and while the droid has held up well over the last 1.5 years I have been very interested in switching to a web OS device. The only reason I chose the droid over the palm pre was my perception that the original pre did not match up to competing hardware at the time. I am satisfied with the pre 2 specs but I'm unsure if a subsidized version will be introduced on various carriers. The website claims it will be coming to verizon but online news seems very sparse. I'd even be more hyped-up about new cutting-edge smartphone hardware running web os. I am not interested in any tablet computers and I get the feeling that hp is more interested in the tablet market than the smartphone market. I'm not interested in win phone 7 or iphone. Android is my main consideration. There is room for web OS in the smartphone market, just give the people what they've been wanting from day 1: state of the art hardware! Is it coming or not? I hope HP can be open about it's intentions so I will know whether or not to wait for web OS or continue on with android, because it is likely I will be locked under contract for another 2 yrs once the decision has been made.
Post relates to: VisorPhone

That is just another small let down. It has potential but their trying to find the worth of some of the basic features of the phone its Almost a stripped down phone. Possibly scared to take their place in the good phone category.
The phone is starved like most elements of the economy right now. Literally small key features would boast hundreds of thousands of sales. But each day I'm tormented at the fact that basic essential call protocol in the missed call and call logs truly doesn't operate correctly. Not as a preference or software but an actual defect in software development. Even not launching profiles from the user profiles is consistently disappointing. The phone literally looks like someone stripped all advanced features and standard essentials from the phone and wanted to see how well it sold on small niche additions.

Is it safe to charge my iPhone 4S with my Palm Pre and HTC charger?

Recently, I've lost the white charger that came with my iPhone 4S, but I still have the USB cable that originally came with it and I was wondering if it's safe to use the USB charger that came with my pervious Palm Pre and HTC EVO. The phone charges when I use these. But I'm not sure if it's safe to use these to charge my iPhone

It is fine.

Palm Pre: Touchscreen and gesture area stop working but buttons continue to work

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This is now happening to me too - more over just the last week. Strange things happen - setting the clock alarm freezes the Pre. Also, after charging - battery icon does not appear - coupled with the touchscreen freeze but buttons working (these are 2 single instances - although charging on the Touchstone has been quirky). Over the last 10 days, several Palm Pre initiated resets (just like my old Treo) so something must be wacky. So far for me, the power button press and back & forth ringer method has successfully rebooted and 'fixed' the 'freeze' problem. Did you have and end resolution?

New Palm Pre OS 3 days old and I can only hear using my speaker phone

I am pissed. Sprint can't seem to help me and Palm want to charge me to assist me. Are you having problems with your pre os? Plus there is no settings and/or tools and worst of all no freaking manual to research issues. Okay calming down but right now I think I am giving this thing back to Sprint and they can send it back to Palm!
Post relates to: Pre p100eww (Sprint)

I BELIEVE I HAVE CORRECTED THE PROBLEM WITH ONLY BEING ABLE TO HEAR WITH JUST THE SPEAKER PHONE. I WAS LISTENING TO PANDORA THROUGH A HEADPHONE JACK THAT IS CONNECTED TO THE CAR SPEAKERS. WHEN I GOT HOME I PULLED THE HEADPHONE JACK OUT ( WHICH I HAVE BEING DOING FOR ABOUT A MONTH NOW) AND RECEIVED A PHONE CALL ABOUT 10 MINS LATER. I COULD NOT HEAR THE PERSON CALLING BY USING THE INTERNAL SPEAKER AND HAD TO USE THE SPEAKERPHONE.
TO CORRECT THIS PROBLEM I DIALED MY VOICEMAIL AND TURNED THE SPEAKER PHONE OFF. MAKE SURE YOU HAVE SOME HEADPHONES HANDY. PLUG THE HEADPHONES IN, YOU CAN HEAR THE VOICEMAIL THROUGH THEM AT THIS POINT. I REPEATEDELY UNPLUGGED AND PLUGGED THEM IN WHILE SIMUTANEOUSLY MUTING AND UNMUTING THE PHONE (TRY TO DO IT AT THE SAME EXACT TIME AS YOU PLUG AND UNPLUG THE HEADPHONES). IT TOOK ME ABOUT THREE TRIES AND THE PROBLEM WAS FIXED. NO NEED TO SEND THE PHONE BACK IN. JUST PLUG AND MUTE AND VICE VERSA A FEW TIMES AT THE SAME TIME AND YOU SHOULD BE FINE.

What do early adapters think about the Pre (and Palm in general) now?

So, CES 2010 has come and keynotes have been made. For those of us who have been though the early days when EAS Pin lock wasn't supported, running into application install limits, finding peace within Preware, Fair Dinkum and File Coaster today couldn't come fast enough.
As I race though the streets in "Need For Speed: Underground" on my Pre (my very first purchased application), I actually feel that Palm may indeed be back in the running. Is it too little, too late? I don't know. All I know is that for the first time in the last five months, I don't feel like swapping out my Pre for an Android device, I don't feel like the iPhone is completely immovable from it's perch and I sure as heck won't feel odd about showing anyone (especially iPhone owners) the games I have installed!
It's still early but what I've seen so far I like. I'm actually excited to see what more can be accomplished with WebOS and Palm.
Any other thoughts from my fellow early adapters (not-so-early adapters are welcome to comment as well!)?
Post relates to: Pre p100eww (Sprint)
Post relates to: Pre p100eww (Sprint)

Very excited in what Palm has accomplished in so short a time. I've remained much more positive than you seem to have become prior to CES, but I'm definitely as excited after. Maybe more so.

I am totally a palm pre fan HOWEVER video ....and the ability to forward text messages or picture texts sms ????? COME ON!!!

I find it truly embarrasing to have a phone valued over $600 that cant even forward a text message, Sms, or PIcture mail! Come on people, I hope this is a major priority out there for a soon update????? Also....it never occured to ASK if this phone had video?.epsecially when it has a BUILT IN UTUBE APPLICATION>>>>haha! ...LOL! thats USUALLY a NO BRAINER when you consider the cost of this phone. THese are some major oversights here....my daughter has a cheap $50 phone that can do these SIMPLE tasks. my only other complaint or disappointment would be that its not set up to work with microsoft such as excel or word....Come on people....these are "Must haves" in the business world and nearly ALL smart phones or PDA's have this capability! At times I miss my HTC touch phone!
Post relates to: Pre p100eww (Sprint)

I totally agree!! Can't change text ring tones? Or the ring tones of any application for that matter. Blast your ear off with notifications while you are on the phone? Palm makes the Treo 800, which I believe to be one of the smartest phones out there. How could you have not incorporated the ideaology from your other phones? It's ludacris. I am embarrassed by my Pre. And Palm should be too.

Getting iCal and Address Book onto Palm Pre (if you use Missing Sync)

If you use Missing Sync to sync your address book/iCal to your Palm, it looks like you will have to setup a Gmail account and a Google calendar. You can then export your iCal calendars to a folder and import them into your Google calendar from the web. Download a free trial of Spanning Sync to sync your contacts (only!!) to your Google contacts and then your Palm Pre should be able to subscribe to your Google calendar and your google contacts (Which should be identical to your iCal). The only question from here is how any new contacts or appointments on your computer will sync to the Pre. Maybe Missing Sync will come out with something.
Post relates to: Treo 755p (Sprint)

I'm running Missing Sync 1.0.2 for Palm Pre and WebOS 1.4. It seems to work but it is really slow - takes 11 minutes to sync my contacts and calendars over a fast wifi connection. I have about 1000 contacts and a complex calendar, but i'm only syncing 2 months past and future.
i opened a ticket about this, we'll see what happens.
Does anyone have any experience with the speed of Missing Sync over wifi prior to webOS 1.4? This is a new device, i updated it to 1.4 immediately before installing Missing Sync.
- Don

WI-FI and Palm Pre

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