Wi-Fi connection is OK but can't connect to Internet

I joined successfully my wireless lan (i have a router) but i can't connect to the Internet with iPod touch. I think that's because there is a "MAC protection" but i really don't know what's this and how can I set it on my iPod.
Thank you in advance.

If you don't know what "MAC protection" is then you probably never turned it on or set it up on your wireless router. What you are referring to is mac address filtering which would require you to enter the mac address of every wireless device manually into your router, in order for it to access your wireless network. Something I think you would have remembered doing. Just because the ipod is showing "connected" to your wireless router doesn't mean everything is working, setup correctly. On the ipod go to settings>wifi and tap the blue arrow to the right of the network name that you are connected to. What are all the addresses you are receiving there?

Similar Messages

MY APPLE TV SHOWS THAT iT IS CONNECTED TO MY WIFI, BUT CAN NOT ACCESS THE INTERNET

my apple tv found my wifi, but can not access the internet??

I have been on the phone with Apple, done all of the trouble shooting they have recomended. When I attempt to connect it to the internet I get a message reading "your apple tv is connected to your wi-fi but cannot connect to the internet. I have plugged the modem right into the apple tv and it still won't work. This is the second device I've used. (apple gave me a new one after the first didn't work). I just thought there might be someone out there who had the same issue and knows how to resolve it.

Can access Apple TV via airplay, but can't get to internet or iMac from Apple TV

Can access Apple TV via airplay, but can't get to internet or iMac from Apple TV. Whenever I try to put my info in it says to try later. When I test network it says network time has not been set. It has worked previously.

Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.
If you are still having problems, the following article(s) may help you.
Troubleshooting AirPlay
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

Have one WiFi signal into the apartment for my Air, and another wifi signal for my 5c phone plan. Both from the same provider. Expensive. Is there a way to 'combine' WiFi signals so I pay only for one, but can get on the Internet with my Air?

Have one WiFi signal into the apartment for my Air, and another wifi signal for my 5c phone plan. Both from the same provider. Expensive. Is there a way to 'combine' WiFi signals so I pay only for one, but can get on the Internet with my Air?

Roamingnome, thanks for your response. Although I have been a Bell (Canada) customer for my WiFi signal for years, the 5c and its necessary mobility plan, is very recent. Some years ago, Bell supplied its own ‘router’ for my computer, and claimed that it was possible to get their WiFi signal only with the router they supplied. When I recently received the 5c, I wondered if the plan it requires, which is within the much wider, overall Bell zone, could be used somehow to get my Air online - some sort of tethering? - that allows me to give up the Air WiFi service and router all together, but still get the Air connected. Here in Canada, Bell Mobility and other Bell services are very separate. Any suggestions appreciated.

Connected to WiFi but can not get the internet

I'm really hoping that someone can help. I bought my Ipad yesterday but am unable to connect to the internet. I have connected to my WiFi and have full signal strenght but when I go on Safari it tells me that I'm not connected. I have tried changing some of my settings but can only get as far as the message 'Cannot open page - Safari could not open the page because the server stopped responding' I also have the same problem with my Iphone and Ipod touch, I have never tried to sort these as don't need the internet on them. I have tried updating my Itunes and Ipad, both are now fully updated. My internet is working fine on any computer that is not apple... Please help, im pulling my hair out here.
Many thanks

What do you see if you go to Settings > WiFi and touch the ">" next to your network name?
If you touch the ">" you will get the details of your network connection. Things like the type of IP address allocation (DHCP, Static, Bootp), assigned IP Address, Subnet Mask, Router address, DNS addresses, etc.
Please report what you see there.
Also please identify the make, model and type of router you have.
Do you know what kind of security you are using on your router? None, WEP, WPA, WPA2?
When you said, "I have tried changing some of my settings", what did you do?

HT2497 Connected to wifi but can't get on internet on MacBook Pro laptop

Connected to wifi but can't use internet on laptop??

Information.
Can’t Connect to the Internet
Can’t Connect to the Internet (2)
Connect to the Internet – Solutions and Troubleshooting
Connecting to the Internet - Solve Problems

Connected but can not surf to internet with n97wif...

my n97 has no problem using my home wifi to surf the internet.....
i want to try to use it to connect to the wifi from Mcdonald....in Brisbane...
i get the Mcdonald log-in screen and accept the terms and log in OK.....but could not surf the internet....and get the error message....
I have the same situation when I go to the free wifi in Brisbane library....
Can anyone please help

If you are connected, you are connected. What error message do you get? There could be a lot of reasons why surfing fails. Maybe you did'nt order anything and Mac is angry with you.
‡Thank you for hitting the Blue/Green Star button‡
N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

HT5361 Cannot send e-mails but can receive them. Internet provider not at fault

Help please ! I cannot send emails from my imac, but can from i-pad and i-phone. I can also receive emails. Any solutions?

Information.
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages

Need to reinstall, but can't get on internet to try.....

I click on Mozilla icon to get on internet, and i get this error message:
XUL Runner: Error Platform 1.9.2.12 is not compatible 1.9.2.13....
I googled a fix, and it says to reinstall Mozilla, and it should be fine...
Only problem is that i don't have IE, and Mozilla was the only way i was able to get online. If I can't get on internet to go to site to do the fix, is there any other way i can do this?
Pleaseeeee help :)

Can anyone please reply from support team? I'm still having the above issue - thanks :)

Imac wi-fi, it says I have a connection but can't get any internet access

Hi All,
Help please, just got a new iPad air and trying to use the Wi-Fi function on the iMac to access internet on the iPad. Used to be able to do this on previous tablet but now iMac won't wi-fi any of my devices- including new iPad. All devices and iMac say there is a connection but when I open internet apps it tells me there is no connection. Have reset iPad, turned wi-fi on/off, turned internet sharing on/off everything! Think the problem is the iMac, can anyone suggest a solution?
Cheers

I have checked the network in the system preference. The Built-In-Ethernet has a green light beside it and says "Built-In-Ethernet is currently active and has the IP address (bunch of numbers). You are connected to the Internet via Built-In-Ethernet."
When I click on "Assist me" and then "Diagnostics", The Network Diagnostics screen pops up and Scans for a while. There's five tabs on the left. Built-In-Ethernet is green, Network Settings is Green, and ISP is green. After scanning for a while, the tab by Internet goes red and says Failed below it, and the tab by Server goes red and says Failed below it. Then it asks me "Have you ever used this computer to successfully connect to the internet?" I say yes, and then it asks for the network port configuration that I would like to use. I choose Built-In-Ethernet, and it scans for a while and tells me "This computer appears to have a working internet connection, but cannot find www.apple.com. You may have typed the address incorrectly.
My neighbor has a wireless network that is unsecured. I use it all the time on my ipod touch. My imac finds it, connects to it, but I still have the same problem. No browser or mail will work.
Message was edited by: thescamdog

I have a connection, but can't get any internet or email

I have two macs. The new one suddenly won't open any internet pages or email. I can't use Safari or Firefox or my mail. The old G4 cube on the same cable modem is having no problems at all. I called my ISP, and everything is fine from their end, and they can see my IP address and it matches what they have, so all should be working. On the imac, it says I have an internet connection, gives me an IP address, and claims I'm connected. But when I open Safari or Firefox or my mail, I get nothing.
Any suggestions?

I have checked the network in the system preference. The Built-In-Ethernet has a green light beside it and says "Built-In-Ethernet is currently active and has the IP address (bunch of numbers). You are connected to the Internet via Built-In-Ethernet."
When I click on "Assist me" and then "Diagnostics", The Network Diagnostics screen pops up and Scans for a while. There's five tabs on the left. Built-In-Ethernet is green, Network Settings is Green, and ISP is green. After scanning for a while, the tab by Internet goes red and says Failed below it, and the tab by Server goes red and says Failed below it. Then it asks me "Have you ever used this computer to successfully connect to the internet?" I say yes, and then it asks for the network port configuration that I would like to use. I choose Built-In-Ethernet, and it scans for a while and tells me "This computer appears to have a working internet connection, but cannot find www.apple.com. You may have typed the address incorrectly.
My neighbor has a wireless network that is unsecured. I use it all the time on my ipod touch. My imac finds it, connects to it, but I still have the same problem. No browser or mail will work.
Message was edited by: thescamdog

TS1398 my ipad is connected to my wifi, but can't access the internet.

When I am in the same room as my wireless router, my Ipad accesses the internet correctly. When I go into a room where my Ipad and laptop couldn't reach my router, I installed an extender. Now, my laptop and my wife's Ipad can access the internet, but my Ipad can't. What should I do?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I often download tv shows on apple tv. All of a sudden I don't have the option to download tv shows but can download movies. Internet connection is good. I simply don't have the search or download options for tv. What is happening?

I often download tv shows on apple tv. All of a sudden, my screen does not display download options for tv shows. I can download movies no problem
and the Internet connection is good. It just no longer shows options for tv shows except for my tv shoes (already downloaded). what is going on?

Welcome to the Apple Community.
Check your store location is set correctly, if this doesn't help, try restarting the Apple TV by removing ALL the cables for a 30 seconds.

Macbook pro connects to iphone through bluetooth but can't access the internet

Hello, I have a macbook pro 10.6 and an iphone 3gs 4.3.3. I used to be able to connect the macbook to the iphone through bluetooth using personal hotspot and access the internet but one day it just stopped working. I have tried turning them off and on, disconnecting bluetooth etc but nothing has worked so far. I have tried connecting my iphone to my ipad2 through bluetooth, it works great. The iphone to the macbook through usb and it works great as well. I have tried connecting another iphone to my macbook through bluetooth and it doesn't work. The bluetooth on my macbook seems to be the problem
Well, to be more precise, the macbook sees the iphones, connects to them through bluetooth, the blue bar appears on the iphones screens but the computer wont access the internet.
Any idea?
Thank you very much.

SUCCESS!!!!!
I visited my brother-in-law yesterday and attempted to connect with his secure network. By sheer luck, he is using the exact same model LinkSys router. My iPhone connected first time--so the iPhone was eliminated as a source of the problem.
I didn't do a lot of troubleshooting at his house, but I did notice that his network was set for both dynamic DHCP and dynamic DNS. I know that either or both of Windstream (my ISP) and my broadband modem requires a pair of static DNS addresses.
Sure enough, delving real deep into Windstream's support site, I discovered a LinkSys router DNS help page, specifying how to set static DNS addresses in LinkSys routers. I then accessed my router, enterd the known static addresses, saved the router settings, then rebooted the iPhone and connected to the network.
SUCCESS!!!
Thanks to Jane, who suggested it was an ISP issue, Jason, and all at Apple support. dumonj, I'll email you directly. Try this suggestion and see if it helps.

Tried everything - says its connected, but can't access the internet

I have set up my wireless correctly. I went in and changed the name of SSID, and put a WEP password on it. I have the Default IP as 192.168.1.1 and starting IP at 192.168.1.100
I pinged 192.168.1.1 and it was fine. I then pinged the 4.2.2.2 and it timed out. So I downloaded the firmware and upgraded it successfully. Tried the ping again and got the same result. Also, when I connect the modem to the router, then the router to my computer the internet doesn't work. I have to bypass the router and just use the modem.
I have reset the router multiple times - it is hard to set up because in my building there seems to be someone else nearby who has a linksys router with the same default IP and they don't have a password or anything so it's hard to decide which one to connect to to set up.
either way, nothing has worked. Any ideas?!?!

Whats the model number of your Router. When you Hardwired you Computer to the Router you still dont have a access to internet. This means your router is not configured properly.
If your Internet Service Providor is Cable follow this link
If your Internet Service Providor is DSL follow this link
Here are the wireless settings which you can set on your router, Assuming you have a G series router, Follow this steps.
Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave username blank & in password use admin in lower case...
For Wireless Settings, please do the following : -
Click on the Wireless tab
- Wireless Network mode should be mixed...
- Provide a unique name in the Wireless Network Name (SSID) box in order to differentiate your network from your neighbours network...
- Set the Wireless channel to 11-2.462GHz...Wireless SSID broadcast should be Enabled and then click on Save Settings...
Please make a note of Wireless Network Name (SSID) as this is the Network Identifier...
For Wireless Security : -
Click on the Sub tab under Wireless > Wireless Security...
Change the Wireless security mode to WEP, Encryption should be 64 bit.Leave the passphrase blank, don't type in anything...Under WEP Key 1 type in any 10 numbers please(numbers only and no letters eg: your 10 digit phone number) and click on save settings...
Please make a note of WEP Key 1 as this is the Security Key for the Wireless Network...
Click on Advanced Wireless Settings
Change the Beacon Interval to 75 >>Change the Fragmentation Threshold to 2304, Change the RTS Threshold to 2304 >>Click on "Save Settings"...
Now see if you can locate your Wireless Network and attempt to connect...

Airort Card Works, Airport Extreme Works, but can't get to Internet

I have a friend's MacBook (white, 2GB RAM) that he needed the OS upgraded on. Before upgrading the OS (Tiger) the machine would not connect to the internet through Safari or though any of the OS components like System Update, etc (even though the Airport Card showed full signal). I upgraded his machine all the way to OS X Snow Leopard and it's still the same. You can log into the Network panel, the Airport Card sees the network but Safari and any other OS components that need the internet cannot connect.
What's the problem and solution?

I have a friend's MacBook (white, 2GB RAM) that he needed the OS upgraded on. Before upgrading the OS (Tiger) the machine would not connect to the internet through Safari or though any of the OS components like System Update, etc (even though the Airport Card showed full signal). I upgraded his machine all the way to OS X Snow Leopard and it's still the same. You can log into the Network panel, the Airport Card sees the network but Safari and any other OS components that need the internet cannot connect.
What's the problem and solution?

Wi-Fi connection is OK but can't connect to Internet

Similar Messages

Maybe you are looking for