Wi-fi keeps dropping on my new HTC DROID DNA

Just got the HTC Droid DNA on launch date. The phone is really good but one nagging thing i noticed was that the wi-fi keeps dropping. My wife got an SG3 and it works just fine along with the Nexus 7, Ipad2, ipod and a pc on the same wi-fi connection.
Also sometimes the wi-fi is connected and the phone doesn't register an internet connection. Too much trouble to keep toggling wi-fi to get it to work. Has anyone else been having the same issue?

I have the same exact problem. There's another thread about this as well:
https://community.verizonwireless.com/thread/788277
We haven't been able to find a fix, but it sounds very similar to the problem they had with the HTC One X back in June:
http://androidcommunity.com/htc-one-x-wi-fi-problems-confirmed-as-hardware-issue-says-htc-20120618/
Not saying that it is for sure, but with the HTC One X it was ultimately a hardware problem, which means we'd have to turn our brand new phones back in. Very disappointing.

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HTC Droid DNA issues after update to 4.2.2 (Software Version 3.06.605.4)

Since updating my HTC Droid DNA to 4.2.2 last month, I have several recurring issues:
The camera crashes (not every time, but often enough that it's VERY annoying) when taking HDR pictures (normal ones are OK)
After a reboot, the keyboard reverts to the Google default, instead of my choice of SwiftKey
On the plus side, battery life appears to be improved.
Is anyone else having these problems? Any suggestions on how to debug/get them resolved?
- R

The 4.2.2 OTA update for our phone is garbage. I broke my DNA took it back to best buy once i recived the new one i Stupidly downloaded the update.
>>Rooting discussion removed to comply with the Verizon Wireless Terms of Service<<
Message was edited by: Verizon Moderator

Buying a contract free phone from Verizon (HTC DROID DNA)

Hi,
I apologize if this is the wrong place to post this, but I cannot find answer to this question. I live in Europe (Croatia) but in a month I'l visit NYC. While I'm there my plan was to buy HTC DROID DNA from Verizon as a contract free phone. As it is a Global Network phone will it work with my own network carrier and sim card back in Europe?
Thanks in advance

The DNA will work on the following GSM/UMTS network frequencies (per the DNA info page), if your carrier uses one of these you should be good.
Global Network: GSM (850MHz, 900MHz, 1800MHz, 1900MHz), UMTS (850MHz,
900MHz, 1900MHz, 2100MHz)
Good luck.

HTC Droid DNA - How to enable Call Forwarding in GSM mode in International Network

Hi,
I have bought HTC Droid DNA (Verizon) from ebay in India and I am able to use any 2G or 3G GSM network as it not locked by Verizon however there is no option to enable CALL Forwarding in phone settings.
Please help me and let me know how to enable call forwarding in HTC Droid DNA in GSM mode,

I don't think you can, call forwarding is enabled by Verizon here in the states. Maybe check with your carrier?

HTC Droid DNA OTA updates

Hi
I bought an HTC Droid DNA about a year ago on ebay.
I'm unable to get the OTA updates, since I live in Israel and don't have a Verizon sim.
I've tried contacting HTC, but no solution was given.
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There might be a way to manually install the update, but you will have to check for it on HTC's website.

HTC Droid DNA help!!!

hi
i am yasin from turkiye. i am gonna go to usa this summer and i wanna buy a HTC Droid DNA. but i dont wanna buy it with 2years contract because i will use it in my country. so here comes my question; can i use this device with turkiye's gsm sim cards?(turkcell, avea, vodafone)

Buy here ..is good place to finding many DNA for you pleasure.
http://swappa.com/buy/htc-droid-dna-verizon

HTC Droid DNA

Dear all,
I've read this phone comes with the possibility to insert a sim card?
Is this correct?
If so, will I be able to buy this phone and use it in Europe (Belgium).
In other words, do they come unlocked?
That's all :-)
Thanx in advance!
Regards
Steven

Ralph i'd say were your @ is probably about as good of a place as Any (( I seen some Discussion in Android on the DNA that would be a good place as Well. But as for Thread of it's Own i don't think one has been set up Yet.! And with the new HTC 1 that's supposed to be on it's way to Verizon and eventually here the DNA might end up Not having a Spot of it's Own.. But then again the forum might decide to combine the DNA's and HTC 1's threads together we'll just have to wait and see..
And.. Welcome to the Forum b33

Htc Droid dna Contact trouble

Ok so my htc droid dan has some serious issues but last night the device completely reset everything. I lost all my contacts, and I'm not sure how to get them back when i go to backup assistant plus is doesn't work and i though i had them saved on my google account but clearly i didn't. i need to get them back anyway i can! please help.

Koondog, I am so sorry to hear that your device has reset itself! That's so inconvenient to have to unexpectedly try to piece your information together again! To try Backup Assistant again, follow these instructions to clear the app. http://vz.to/1izKXrw
My recommendation would be to clear the cache and clear data both on the Backup Assistant app, and also the app labeled Sync Service if available. Restart your phone, and try the backup again.
Please let us know if this helped to retrieve your contacts!
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

I cant figure out why my HTC Droid DNA is no longer recognized by my computer when i hook it up with the USB cable that came with the phone.

I used to be able to just plug in my phone with the USB cable to my Windows 7 computer and browse phone storage with no issues. Now my computer sees it as an android phone but when it tries to automatically install the drivers for my phone on the computer, i get an access denied error message. No option on the phone that i can see that allows me to mount phone as a usb drive. This used to work just fine with nothing more than just hooking up the cable. What gives??

Let's get that access granted again, e_rock_b. The HTC DNA doesn't have a special USB Mass Storage Mode that needs to be turned on. Usually, it's as simple as connecting and browsing http://vz.to/1jktbZD as you mentioned. If your computer is no longer allowing that easy access, try the steps at http://vz.to/1jktvr6.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

I have a question about my htc droid dna

so i have had it for about a month and love it. but i am very confused on the preferred network setting.. I have no clue what it should be set on should it be on the global setting or should it be lte/cdma or gsm/umts . i have no clue what any of that means please someone help me lol.. thanks.

I've heard there a Good phone: But as on the Setting i have a Razr Maxx and on mine i have it set on LTE / CDMA as i don't plane to travel out of the Country and on your DNA you can set it to the Setting that i have my Maxx set on.. It just helps it Look for the 4G towers a little easier.. If you travel out of the States frequently you might want to keep the setting were it's at but if not you'll be Ok to set it were i Mentioned. One thing i would do once you have the setting changed soft reset the phone as it will help the phone get acquainted to the Setting.
Got any more Question on your DNA just Let me Know ~ b33

Hard shutdown - HTC DROID DNA?

how do i do a hard shut down on this phone? It seems like I have a non-removable battery. I can't call customer support because my phone is not working.
Please provide instruction on fix.
<Branched to a new discussion for more exposure and edited subject line to fit topic.>
Message was edited by: Verizon Moderator

Okay that's odd. I called again and spoke to someone from the prepaid department and they checked and said it is possible to switch from postpaid to prepaid and that all I needed was to get a new sim card.
But if you say its not that just leaves me feeling disconcerted. Some can also perceive that your website (and rep. Responses) purposely leave out necessary details for any BYOD prepaid customer so they feel pressure to buy a new device or give in and commit to a 2 yr contract.
I like the service but the prepaid plan best meets my needs and budget over post paid.

I have an HTC Droid DNA and I live in a pit - it takes 30 min to download MMS picture message. Is there a way I can download MMS over WiFi?

I have really bad reception at my house, and I want to be able to download MMS picture messages over WiFi. How do I do that?

How is service once you leave your home?
- Not any different. I have to drive a block or two to be able to send MMS messages with no hassle.
Are you aware of any resolution tickets filed to investigate issue?
- No
What's your zip code?
- 92630-2507

Cracked screen on HTC droid DNA phone,

Does anyone know if there is anyway to get any satisfaction from Verizon. They will not replace the phone because i did not purchase the insurance. I have called several time but they refuse to do anything. Plug stuck in the phone when I pulled it the phone flew to the floor cracking the screen.

Hi judyp42,
I am sorry to see that your phone has a cracked screen. While we are prompt to replace phones within the 12 month manufacturer warranty period when a manufacturer defect is detected, we are not able to provide free replacement for damaged devices, as physical and water damage voids manufacturer's warranty. Since you do not have insurance on your device, I recommend reviewing our Certified PreOwned Replacement program http://bit.ly/KNnblU for option to purchase a replacement phone at a discounted price.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

My HTC Droid Eris rant, maybe you can help, maybe someone with some power will read

Alright I've got a new HTC Droid on the way, for the next 2 days I have a phone I can use the internet and check my email on, but the most basic cell phone functions I can no longer use, send/receive both calls and messages.
I'll get into the problems that lead me to do a hard reset on my phone today later, we'll start there.
So I've read about doing a hard reset and how it fixes a lot of problems. So I prepared today not knowing what would happen really. Backed up my photos and contacts and had at it. Turns out I didn't need to back those up.
So everything goes alright, it calls Verizon to activate my phone, says everything went fine. No calls or text messaging. But I've got internet and gmail. I get an error message when trying to send texts, and I get a verizon recording saying "We can't authenticate your phone."
Take it in to the Verizon store, they can't figure it out either, so they order me a new phone.
The greeter gal was the most helpful really, she asked me if I did a *228, I didn't know what it was cause the phone called to activate by itself. So later I tried that wondering if it was something different. I tried the second option activating roaming. Didn't work.
So right now as I'm typing this I got the battery out, we'll see if that works.
Alright here's my laundry list of complaints:
It's slow, even for the most basic things like making a call or text messaging. I understand it's not a very fast processor compared to other phones but for basic things it shouldn't struggle. Hell even the calculator lags.
The messaging program sucks. Well since the update I see they finally made it so it can play animated gifs. But where to begin with this, well first you can't delete messages. It locks up. Second if you don't want to delete a whole thread, you can't go through and select all the ones you want to delete, and mass delete, no you have to hold down everyone you want to delete, till the screen pops up, click delete, wait, and go to the next one.
If that wasn't time consuming enough, wait till you get a picture message with multiple attachments. No it can't play it like regular phones, this is a droid dammit! We have to be innovative and make it so you click on the attachments button, and it brings up a screen that lists all the attachments! Then when you find the one you want, you can't simply just click it to view it, no we give you another pop up that gives you options, to view, or save the attachment! I mean regular phones you could save the attachments while you're viewing them, but droid gives you options before hand, then after all the lag to load and exit the attachment, you get to start all over to look at the next one! (Handcent fixed a lot of the problems I had with the messaging but it loses multiple attachments so I end up going back to regular messaging to look at them)
Gmail on your phone! Only thing that sucks about this is google saves every person you have correspondence with through gmail as a friggin contact. At least I can delete them off my phone, time consuming and annoying, I still haven't figured out how to delete them off actual gmail.
Facebook! Hey if google contacts wasn't bad enough, in this connected day and age, when you type in a name to call or send a text message to, it searches facebook friends too! And its really fun when your friends have old numbers listed on their facebook account and you call it and it's some 80 year old guy named herbert who says he'll dress in pig tails and be Jessica if I want.
I use Gmail, I use Facebook, but I do not need these to be a part of my contacts for my calling and texting in any way!
The silent phone issues. Mine has gotten worse lately.
The one thing I didn't mind, the browser, well attention is in the details, and they made one thing super annoying now. I liked browsing craigslist on my phone, most browsers for computers, you click the back button, it returns you to the point in the page you were at, oh no, not droid, it takes you to some point in the page it feels like going back to when you click back. Which is annoying when you're zoomed in trying to go down a list. Either fix this or make it so you can just open links in new tabs.
I've been searching online for solutions to these problems if you got any please fill me in. And before I send this, I put the battery back in, booted it up, still not able to make calls or send messages.

Firstly, your device authentication issue has absolutely nothing to do with your device. Even a Knack can get that error. In a nutshell, your device authenitication needs to be updated and a quick call to tech support can fix that. It takes 35 seconds to resolve that issue once you get through.
Second, need some tissues? The Eris is an entry level phone. Don't like the included messaging app? Download Handcent. Or Chomp. You are really being overly whiney and will probably not be happy with another Droid device either. All devices need some set up, optimization, and guess what, basic user knowledge. Sounds like you never even bothered to crack the manual or seek out help.
And yes, I do own an Eris.

Problems with my new phone (wi-fi, all cell reception keep dropping out)

I recently brought my apple iPhone 3GS (last 2 weeks) and pretty much since day 1 I've the same problem. The phone network I have keeps dropping out for no reason at all, wi-fi connection too (I maintain little or no coverage, but as I've taken the sim card back to the company for inspection, they've said the sim is fine and I shouldnt be having this problem) any ideas on how to resolve this issue???

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
I'm afraid i'm not familiar with mHotspot but it sounds like it's not providing correct DNS settings over DHCP and that you need to enter them manually in the phone. You can do this under Settings -> WiFi -> [tap and hold the network] -> Modify network -> Show advanced options -> IP settings -> Static. But for information on what settings you should use you need to check with the support for mHotspot. I suspect you should either use the DNS from your ISP or enter the IP of the virtual interface created my mHotspot.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Wi-fi keeps dropping on my new HTC DROID DNA

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