Wi-fi link is ok (strong signal), but safari is unable to connect to internet. Some setup I'm missing?

Wi-fi link is ok (strong signal), but safari is unable to connect to internet. Some setup I'm missing?

Does the iPod connect to other networks?
Do other devices sucessfully connect?
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>GeneralReset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • Hi, I was working at home with my iPad, everything was going well. It went out battery and after this I am unable to connect to the wifi at home. Before getting out battery no problem, and now it sees the router signal but it is unable to connect to it.

    Hi, I was working at home with my iPad, everything was going well. It went out battery and after this I am unable to connect to the wifi at home. Before getting out battery no problem, and now it sees the router signal but it is unable to connect to it.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I JUST BOUGHT AND INSTALLED A LINKSYS E1200 WIRELESS N ROUTER AT HOME. MY IPHONE CONNECTS WITH A STRONG SIGNAL BUT WHEN I TRY TO USE THE INTERNET IT JUST LOADS FOREVER. HOW CAN I FIX THIS?????!!!!

    I JUST BOUGHT AND INSTALLED A LINKSYS E1200 WIRELESS N ROUTER AT HOME. MY IPHONE CONNECTS WITH A STRONG SIGNAL BUT WHEN I TRY TO USE THE INTERNET IT JUST LOADS FOREVER. HOW CAN I FIX THIS?????!!!!

    RESET YOUR ROUTER
    No. Reset your router.

  • The wireless symbol is present and indicates a strong signal, but I can not connect to the Internet.

    The wireless symbol is present and indicates a strong signal, but I can not connect to the Internet.  I'm  on my home network and have never had trouble before.  My iPad is current on all updates. I have tried to reset the network settings, nothing has worked.  I can connect to the internet via my iPhone  personal hotspot and all other wireless devices are operating normally on my home wireless network.

    I am also having this issue. My boy just got an iPod 4 touch, upgraded to iOS 6. I have a D-Link DGL-4300 108G Wireless Gaming Router. With the iPod I can connect to the router, get an IP address (either DHCP or Static) and even browse through the menu on the router, but I can't connect to the internet.
    With a DHCP IP address the iPod give the error "Not connected to the internet" with the static IP address it takes a long time when trying to connect to a website but then it gives the error "server stopped responding".
    Clearly the issue is in some setting in the router. I've tried setting up a filter so that the iPod will always have access based on MAC address. I've tried changing the various wireless connection settings, all to no avail. I would greatly appreciate some guidence here.

  • AccessPoint strong signal but little or no connectivity

    I'm having trouble with our wireless access point. We use Cisco 1100. For starters, when you connect, you get a strong signal but little or no connectivity. Any advice?
    Thanks,
    DJ

    If by "Little or No Connectivity" you are talking about a Microsoft balloon in the lower right corner of your screen, that is telling you that you are connected, but it didn't get a DHCP address, it's using the APIPA 169.254.x.x.
    Verify that you can get to the DHCP server, and that it is responding correctly.
    As a quick test, assign an IP address (mask, default gateway, DNS) manually and see if it makes a difference for you.
    Good Luck
    Scott

  • WRT610N Woes - strong signal but dropping internet

    So I've had a WRT610N since June 2011 - working flawlessly without having to think about it at all, I just plugged it in and it's been on default settings and never gave us any trouble.
    About a week ago the power went out - and it caused the router to reset itself to factory settings. I set it back up with our network name and security and didn't think much of it. After that, we started noticing issues on our phones and the laptop in the kitchen.
    I work in the same room as the router, on wifi, and have not had the signal drop once since then - my work laptop is about 3-4 feet from the router. Another PC hard-wired through the router works fine
    Streaming over the 5GHz band to the tv, one room over, works flawlessly, as does netflix/youtube/etc on the TV.
    Once you get to the kitchen, on the laptop in there (which has been there for months without issue), the wifi is totally flaky. This is maybe 40 feet from the router, through only 1 wall. The signal reports 3-4 bars, and windows always reports 'internet access' for the status of the connection, but the connection regularly drops and you must manually disconnect and reconnect to wifi to regain internet access. It is the same story with phones if you are more than about 20 feet from the router - they have a strong signal, but will regularly drop, requiring you to disconnect and reconnect. Both the 2.4 GHz and 5 GHz bands appear to be behaving the same way.
    Normally, I would just say the power outage fried the thing and get a new one - but it is working flawlessly at short range, and still giving a strong signal at longer range - just not keeping the internet up.
    I've factory reset it multiple times since this started happening. I've tried different settings on both bands, different security, no security, etc. But nothing seems to be helping, which is why I'm posting here - help!
    Thank you for reading.
    Solved!
    Go to Solution.

    2 days in and no issues yet - I think we can call this resolved for now.
    Thank you so, so much!

  • TS1398 I have an iPad 2 that is updated and using 6.0.1. It is connecting to my wifi just fine. I just purchased a 4th generation iPad. It shows it is connected to the same wifi, same strong signal, but it will not work. HELP!!!

    I have an iPad 2 that is updated and using 6.0.1. It is connecting to my wifi just fine. I just purchased a 4th generation iPad. It shows it is connected to the same wifi, same strong signal, but it will not work. HELP!!!

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I have a wifi strong signal but anytime i try to browse i will have a message telling me safari is not connected to the internet,what should i do to get connected to the internet.?

    can momebody tell me what to do to get connected to the internet?i just got an Ipad2 16gb,i have a strong WIFI signal.two other computer working in the house.

    If you have what appears to be a strong signal, but it reports no Internet, then your router is not giving your iPad a connection and the iPad is self assigning an IP which falsely reports a strong signal. Go to Settings/Wi-Fi and tap the arrow to the right of the LAN to which your iPad says that it is connected. If the IP is 169... then you are not getting an IP from your router. Try resetting the router, updating the firmware or restoring it to factory settings. Some older routers do not like newer machines.

  • My wifi shows a strong signal but then i cannot connect to the internet (safari or apps). what is wrong? internet is working fine on my laptop.

    My wifi shows a strong signal but then i cannot connect to the internet (safari or apps). what is wrong? internet is working fine on my laptop.

    Is this a new issue with your iPad meaning that you have been able to connect to the Internet in the past?
    If it worked before try rebooting your router - unplug it for about 30 seconds and then plug it in again.
    Sometimes restarting the iPad is all it takes as well. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    You can also reset Network Settings - go to Settings>General>Reset>Reset Network Settings.Or go to Settings>WiFi>tap the blue arrow next to your network>Forget this Network. In either of those cases, you will have to rejoin your WiFi network and enter your password again.

  • HT1527 I have windows 7 and have tried the troubleshooting steps but am still unable to connect to the itunes store yet my PC is connected to the internet, it just keeps looking like its trying to access the store

    I have windows 7 and have tried the troubleshooting steps but am still unable to connect to the itunes store yet my PC is connected to the internet, it just keeps looking like its trying to access the store

    I have the same problem but the solution Wendyz99 did has not been successful for me. Part of the itunes store loads on the right side where the tabs for Quick Links and Top Charts are but the center section of the page is white. Also if I click on a song that is in the top chart area it will take me to the page but I'm not able to purchase the song or preview the song.
    I feel I have tried all the solutions I can find on line and even had conversations with apple tech with no help.
    I have down loaded the Autoruns program and in the winstock providers I have Bonjour and Microsoft Windows Live ID Namespace Provider. I have removed Windows Live and this still does not resolve the problem. I am at a complete loss. I am running windows 7, 32bit. Someone please help!

  • This is actually in response to varjak paw's reply to my question, but I am unable to directly reply for some reason hence the separate post, but so it's open to anyone to answer

    This is actually in response to varjak paw's reply to my question (thank you!), but I am unable to directly reply for some reason hence the separate post, but so it's open to anyone to answer. Anyway, my original question was
    Hello, I am from a Korean institution. We are looking into enrolling in iTunes U, but are aware that our country, South Korea, is yet enrolled in the iTunes U. Can our institution still enroll and if so, what is the procedure? Or do we have to wait for our country to be enrolled in iTunes U first? We're surprised South Korea isn't listed yet among the 26 countries so far, considering how it's one of the more developed countries and also highly advanced in the technology field. Thank you!
    Varjak paw's answer:
    Sorry, but iTunes U is not available to institutions in South Korea at this time. It is only available to institutions in those countries on the list. Why Apple has not yet been able to provide that service in your country or when (or indeed if) they ever will is something none of us here can say.
    Regards.
    My follow-up question:
    So then, is if there's a general standard procedure country governments have to follow in order to have the iTunes U service provided (ex. a site/online application on Apple). So in other words, if the Korean government were interested in enrolling in iTunes U, what would they have to do/what channel(s) would they have to go through? We are a government-affiliated institution so if we're provided the necessary steps, we may be able to forward the procedure along to the right government body that would be responsible for setting this up.
    Any information would be appreciated, thank you!

    As I said in your original post, iTunes U is not available to any institution, government or otherwise, in South Korea. If or when Apple will extend iTunes U to your country is something none of us here can say, and Apple will not until such time as they're ready to make an announcement. What Apple's criteria and requirements are for being able to open iTunes U in a given country is unknown; there is no "procedure" that any of us here can state or direct you to that you could initiate. It's totally up to Apple, and if they are working on this, I'm sure they know who in the SK government they would need to work with.
    Sorry, but you will just have to wait and hope that something develops in the future.
    Regards.

  • I have a new ipad2, also an ipad1, with a gateway laptop. I have wireless router with windstream. Able to access my wireless connection on ipad1 and laptop, but can't on ipad2. Will say connected, but get message saying not connected to internet on Safari

    I got an ipad 2 today. Already have an ipad 1 and gateway laptop. Have wireless internet with windstream. I have internet connection on ipad 1 and laptop, but can't connect to internet on ipad2. It says i'm connected, but when accessing Safari, it says not connected to internet. Tried unplugging router and resetting already, still not working. Thanks for the help.

    Thank you for your response.
    I did try turning off the firewall, and reducing all the security levels to a minimum (under Control Panel>Internet Options). Also, I'm using a direct cable from my m/c to the Airport Extreme. But nothing helps. Due to the usage pattern in my family, using the MacBook for configuring the network is not optimal, hence my struggle to do it on my Windows desktop. But if that is the only way to go I suppose I'll have to.
    Subsequent to posting my query, I discovered that Apple had not singled me out, and many others with a Win OS face this problem, too. I would have thought Apple would do a proper job of testing before putting up the Windows version of Airport Utlity on their site.
    But thanks again. Much appreciate it.

  • I replaced my phone at apple y'day, due to a broken screen. Brand new phone, but i am unable to connect to wifi, at home or work, so presuming its a fault with the phone? not router, i have also done a software update, is there a solution? thanks

    i replaced my phone at apple y'day, due to a broken screen. Brand new phone, but i am unable to connect to wifi, at home or work, so presuming its a fault with the phone? not router, i have also done a software update, is there a solution? thanks

    Hi Eric,
    What message do you get when you try to connect?
    Cheers!

  • I have a valid internet connection but I'm unable to connect to the iTunes store.

    I have a valid internet connection but I'm unable to connect to the iTunes store.

    having the same problem.  I tried every possible solution given to fix it.

  • IPad Air wifi works but Safari returns message cannot connect to Apple server?

    using iPad Air wifi works but Safari returns message cannot connect to Apple server? (Friends iPad otherwise couldn't post!)

    Many thanks for contacting me Carolyn. However the wifi was working fine and I found the solution from this posting:
    https://discussions.apple.com/message/25449630
    So resetting the iPad by holding down the Home and Sleep buttons together to reset it did the job.
    Cheers
    Peter
    Sent from my iPad

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