Wierd generic installer error

I'm having a very strange issue with a client's Intel MacPro desktop machine, running 10.4.11. I'm trying to install LogMeIn, and anytime I try to run the installer I immediately get the error "There were errors installing the software Please try installing again." The funny thing is, I get this error whenever I try to install ANY software. I've tried deleting the com.apple.installer.plist, running FSCK, and repairing permissions. I tried reinstalling the 10.4.11 Combo Update but came up with the same installer error. I suspect I'll need to do a complete archive and reinstall of Tiger (or better yet, take the opportunity to upgrade him to Leopard), but would rather find a quick fix.

Hi Louis,
Might Get Pacifist...
http://www.charlessoft.com/
then extract what you need from your Install Disk, like search for Installer.pkg or such.

Similar Messages

Generic Installation Error - "Please try installing again."

I have tried installing iWork '06 on my computer about 6 times now. Each time it goes through the whole installation process and then at the end it says there was an error, with the message, "Please try installing again." I have come across other posts in this forum about installation errors, but nothing like this one. I am running OS X 10.4.4 and everything else is updated. I did not have iLife '05.
It should be noted that even though it says there was an error, it does seem to install iWork. The problem is that when I open Pages and select a template, it unexpectedly (or should I say expectedly) quits everytime. So basically, it installed it with serious problems.
Any help is appreciated.
Lea

Hi Lea,
And welcome to Apple Discussions.
What we're discovering (since the release of Pages 2.0) is that there are a lot of install discs that simply aren't working correctly. Mine is one of them. It would install to 98%, then tell me the install failed. I haven't reinstalled because Pages seems to be working fine, although I've opened up only one template. The only thing you can do is to call Apple tech support (they're very aware of the problem), and they'll walk you through the process of reporting all the necessary information. They'll call you back in a few days, and then probably send you a new disc.

FIX: Zen Micro Installer Error - "DemoShield Player has encountered an error.

I just thought I'd post a solution to a problem I was having with the Zen Micro Explorer software installation because it might help someone else. Also, this forum is well indexed by search engines so it will be easy for people to find. It took me well over an hour to track this down.
After starting the Zen Micro Explorer Installer CD, a full screen splash is shown of the creative logo and then DemoShield is started for the software install. It shows an intro screen where you must click 'Next,' on clicking next the DemoShield program was crashing with the generic Windows error "DemoShield encountered an error..." The problem appears to be a software conflict between DemoShield and Apple's QuickTime (any version as far as I know). Disabling the QuickTime startup entry does not help, installing in Safe Mode does not help and exiting any instance of QT in the system tray does not help either.
To fix the problem you must un-install the QuickTime software from your computer by going through the Add/Remove Programs screen in the Control Panel. Once un-installed, run the Creative installer CD again, this time it will run correctly. Follow the on-screen prompts to complete the install.
<i>Please note that if you have installed iTunes on your system it will not run while QuickTime is uninstalled, this is normal. Re-installation of QuickTime is covered later in this post.</i>
When you have completed the install and restarted your computer you can re-install QuickTime. At the time of writing (4th Sept 2005) QuickTime and iTunes are bundled in one download package so you must download both. You can <a href='http://www.apple.com/QuickTime/download/' target=_blank>get the bundle here[/url]. Let it download and run the installer. If you already have iTunes installed, the installer will 'Repair' your installation, detecting that QT is missing it will re-install. If you do not have iTunes the installer will installer iTunes and QuickTime.
When you have completed the QuickTime+iTunes install you have got around the DemoShield issue. I hope this of use to anybody with a similar problem.Message Edited by PhilM on 09-5-2005 02:30 AM

Hi Jeremy,
I knew it was an issue with QuickTime because I clicked on 'Send Error Report' on the error message and it took me to <a href='http://oca.microsoft.com/en/response.aspx?SGD=0b73e24-7433-4ee-ac4c-49956d08c85c&SID=623' target=_blank>this page[/url]. It states "An analyst at Microsoft has investigated this problem and determined that an unknown error occurred in QuickTime Player. This software was created by Apple Computer, Inc.."
My QuickTime version is 7.0.2. My operating system is WIndows XP Home (Athlon 64; 52Mb RAM)
Eventually I just tried uninstalling QuickTime and it wroked after I did that. Some screenshots: <a href='http://www.phantomphil.co.uk/ZM/' target=_blank>Click[/url]
The contents of my disk.id file reads:
Creative Zen Micro
ZENM-CDSD-W-LB
Hope this hel
ps.
Message Edited by PhilM on 09-5-2005 02:45 AMMessage Edited by PhilM on 09-5-2005 02:48 AMMessage Edited by PhilM on 09-5-2005 02:49 AM

Oracle BEA Platform 10.2 MP1 Installation Error

Hi,
I'm trying to install Oracle BEA Platform 10.2 MP1 (using the generic installer) on Windows 7 64 bit OS.
After I proceed from the 'Create a new bea home' step, right before installing any files it gives me the error "A fatal error has occured, this application will terminate" and on clicking on Ok, it quits the installer.
I have Weblogic 10.2 MP1 installed on my machine using the 32-bit installer and it works fine. I'm just trying to install the 64-bit version to extract maximum memory performance.
Also, the version of java installed on my machine is 1.6:
java version "1.6.0_17"
Java(TM) SE Runtime Environment (build 1.6.0_17-b04)
Java HotSpot(TM) 64-Bit Server VM (build 14.3-b01, mixed mode)
Any idea how to resolve the error?
Thanks!

Hi,
Patch 6365595 is an application which should be applied as applmgr user using adpatch. Please refer to the following threads for details about applying application patches.
Need to apply patch!
Need to apply patch!
How to apply NLS patches in R12
How to apply NLS patches in R12
Once you apply the patch successfully, just bounce the application services and check the login page again.
Regards,
Hussein

Install problem JDeveloper 12c (12.1.2.0.0) (Build 6668) with Generic Installer on windows

Hi,
I am trying to install JDeveloper 12c (12.1.2.0.0) (Build 6668) with Generic Installer on windows .
C:\Program Files\Java\jdk1.7.0_25\bin>java -jar C:\jdev_suite_121200.jar
I get the following error :
Extracting files................................................................
Unsupported platform (unable to determine the startup directory location).
The Oracle Universal Installer failed. Exiting.
When I try with windows install ( right click jdev_suite_121200_win32.exe and "run as administrator") , I get the following error:
ERROR Launch:No such file or directory
In the discussion (https://forums.oracle.com/thread/2573396?start=0&tstart=0) , it is said to be solved by "running as administrator" but it didn't work for me ...
Thanks ...

Hi,
Can you please tell whether you are using 32-bit or 64-bit windows.
If it is 64-bit then you must run as administrator. In Windows 7x64, just right click on the jDeveloper exe and choose "run as administrator..."
Remove the existing Oracle folder and restart the system.
Try to install in new drive.
Oracle Fusion Middleware Installation Guide for Oracle JDeveloper - 11g Release 2 (11.1.2.4.0) Hope this link will give you more idea in installation.
Thanks
Pramila
Message was edited by: d6866663-7e0d-4497-89df-99f670c41872

Air app install fail in IE with Badge Installer Error # 2032

Much has been written about this problem, and the most quoted solutions are
Ensure the appurl FlashVar is not a relative url but fully qualified http://domain.com/app.air
Uninstall and reinstall Air
Empty browser's cache
None of these have solved my issue and I still have a reproducible bug.
I have set up a badge installer at http://tx.flamjam.com/mms/ which attempts to install appurl=http:/tx.flamjam.com/mms/MMSReview.air
This works beautifully in OS X but fails in Windows with the error window,
Sorry, an error has occurred.
The application could not be installed. Try installing it again. If the problem persists, contact the application author.
Error# 2032
I've tested IE and Chrome, both updated to the most recent versions.
When Air is not installed I get a slightly different error message, with no error number.
The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
With Air installed, if I instead visit the appurl directly in the browser — http:/tx.flamjam.com/mms/MMSReview.air — the file downloads and installs without problem.
To the best of my knowledge, the error is a generic stream error which essentially means that the appurl could not be found. To demonstrate this, simply use a fictitous appurl and now the same error can be seen on OS X as well. This implies that something is malforming the appurl withing the badge, but I have modified the status display text of the badge to display the appurl parsed from the LoaderInfo object containing FlashVars payload and can confirm that the appurl appears to be consistent between OS X and Win.
Log file in next post.
I'll continue digging for a solution, and post my findings here, but would value other's input on this subject greatly.

An interesting development.
When I monitor my network traffic using ServiceCapture I can see that no attempt is made to connect to the appurl, with the install failing instantly without even attempting to connect to the appurl.
ServiceCapture on OS X confirms the attempt to connect to the appurl even if the url is deliberately fictitous resulting in a 404 response.
The badge begins the installation process using the installApplication method of the following file
http://airdownload.adobe.com/air/browserapi/air.swf
which the badge loads on startup.
It would appear to me that the installation problem is failing inside that loaded swf's code, but I'm at a loss as to how to debug that.

Generic import error - Lion - CS5.5 - Will not import

Hi. I just upgraded to cs5.5 with Lion and now a number of my previous cs4 projects will not load various flavors of video. One major problem I discovered was that after installing Lion, both of my Quicktime folders in the user and system library were missing (the system library is hidden in Lion by default, so I revealed it). These folders hold various quictime components, which I recreated from a backup. Now Quictime will play all of the video, but PPro responds with a generic import error. I have included a number of screen shots below showing the video file and library info. (I wish bridge would interogate the files and provide this information, but I use video spec). Any assistance would be greatly appreciated. I have a number of clients waiting for resolution. Thank you. -Jeff

Well, I solved the problem but I had to de-install Lion to do it, so I will not close out the thread until I update the post after the next Lion attempt.
Here are the steps I took.
Clean Install of Snow Leopard from the DVD. This erased everything on the HD.
Update all system software.
Download and install Quicktime 7.6.6
Register Quicktime Pro (Fortunately I had the old receipt) This drops in the AppleMPEG2Codec.component
Copy over the AppleHDVCodec.component to the user library.
Install CS5.5
Big smile.
One important change is that I did NOT install Final Cut this time.
I just copied in the missing AppleHDVCodec.component to the library.
I had this file in the correct folder post install of Lion, but for some reason PPro would not recognize it.
My best guess is some other file (maybe a framework file) in the library was corrupted or altered during the Lion Installation.
I also have not copied over all of the other codec.compents yet. I plan to drop these in as needed if new import errors occur.
Below are the screen shots of the new librarys.

Adobe creative cloud installation error 201

adobe creative cloud installation error 201
How to solve this problem?

Install Adobe application manager and try updating to CC desktop application.
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You

My iTunes wont update, and I can't connect my new iPhone if it doesn't update. It says error when I try to update, and I cant download it because of a "Windows Installer" error...

I just not a new iPhone and in order to sync it I need the newest iTunes, but I can't update it! I tried checking for updates and then trying to downlaod it. I get this error: "Errors occured while installing the updates. If the problem persists, chose Tools > Download Only and try installing manually."
Where on earth is Tools anyway?
When I tried just reinstalling all of iTunes, I had a Windows Installer error...I don't even know what that is!

tools is at the top of the apple updater but dont get your hopes up

Software Update, 10.6.6 installation error!!

Hi all, hope someone can help.
I have a Mac Pro running 10.6.5. I upgraded to 10.6.5 recently and had problems with this. When using Software Update, it would download, log out and install only to get an error at the end saying it couldn't install, with no explanation of why. I did some investigation and it boiled down to Safari (one of the updates in the list to install along with 10.6.5) wasn't being replaced. I had to delete Safari from my applications folder before updating. I tried rebuilding permissions and even installed from the installers from the apple download page. but until I deleted Safari from my apps folder it would fail every time.
Since I assumed that it was a corrupt copy of safari and all other update went ok I assumed I had fixed the problem.
Now I'm trying to install the update of 10.6.6 via Software Update. and I'm getting the same problems. It downloads, reboots, installs then at the end says that it was not installed because of an error and promps me to restart.
I have downloaded the update and run it from the desktop and it goes through the install as follows:-
Installing
optimizing system
Moving files
installation failed.
It seems that it isn't able to replace existing files on my system with new ones therefore fails the install.
Has anyone got any ideas? I have repaired permissions with disk utility and tried repairing them while booting from the 10.6.3 system disc, still no joy
Many thanks

Worse problem here. I get the installation error then the computer attempts to reboot and I get locked at the gray background apple screen. Tried safe boot power on +SHIFT a status bar comes up and goes 3/4 away across and locks. Running permissions repair from Mac OEM disk set was no help. Had to do a time machine restore. Seems my install error is catastrophic. On the upside time machine works very well.. A bit disappointed with my Windows-esque crash

When i try to add DownloadHelper it comes up with unexpected installation error review the error console log for more details - 203, how to it check the log and how do i fix this problem?

== Issue
==
I have another kind of problem with Firefox
== Description
==
When i tried to install DownloadHelper this happened Firefox could not install the file at
https://addons.mozilla.org/en-US/firefox/downloads/latest/3006/addon-3006-latest.xpi?src=addondetail
because: Unexpected installation error
Review the Error Console log for more details.
-203
, how do i check the log and how do i resolve this problem? thank you
== This happened
==
Just once or twice
== today
==
== Troubleshooting information
==
Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Ask Toolbar for Firefox
2.1.0.5
true
AVG Safe Search
9.0.0.783
true
{3f963a5b-e555-4543-90e2-c3908898db71}
Java Console
6.0.17
true
Microsoft .NET Framework Assistant
1.1
true
{20a82645-c095-46ed-80e3-08825760534b}
BitDefender Antiphishing Toolbar
2.0
true
[email protected]
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.mstone
rv:1.9.2.3
extensions.lastAppVersion
3.6.3
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1276351876
print.print_printer
HP Photosmart D5300 series
print.printer_HP_Photosmart_D5300_series.print_bgcolor
false
print.printer_HP_Photosmart_D5300_series.print_bgimages
false
print.printer_HP_Photosmart_D5300_series.print_command
print.printer_HP_Photosmart_D5300_series.print_downloadfonts
false
print.printer_HP_Photosmart_D5300_series.print_edge_bottom
0
print.printer_HP_Photosmart_D5300_series.print_edge_left
0
print.printer_HP_Photosmart_D5300_series.print_edge_right
0
print.printer_HP_Photosmart_D5300_series.print_edge_top
0
print.printer_HP_Photosmart_D5300_series.print_evenpages
true
print.printer_HP_Photosmart_D5300_series.print_footercenter
print.printer_HP_Photosmart_D5300_series.print_footerleft
&PT
print.printer_HP_Photosmart_D5300_series.print_footerright
&D
print.printer_HP_Photosmart_D5300_series.print_headercenter
print.printer_HP_Photosmart_D5300_series.print_headerleft
&T
print.printer_HP_Photosmart_D5300_series.print_headerright
&U
print.printer_HP_Photosmart_D5300_series.print_in_color
true
print.printer_HP_Photosmart_D5300_series.print_margin_bottom
0.5
print.printer_HP_Photosmart_D5300_series.print_margin_left
0.5
print.printer_HP_Photosmart_D5300_series.print_margin_right
0.5
print.printer_HP_Photosmart_D5300_series.print_margin_top
0.5
print.printer_HP_Photosmart_D5300_series.print_oddpages
true
print.printer_HP_Photosmart_D5300_series.print_orientation
0
print.printer_HP_Photosmart_D5300_series.print_pagedelay
500
print.printer_HP_Photosmart_D5300_series.print_paper_data
9
print.printer_HP_Photosmart_D5300_series.print_paper_height
11.00
print.printer_HP_Photosmart_D5300_series.print_paper_size_type
0
print.printer_HP_Photosmart_D5300_series.print_paper_size_unit
1
print.printer_HP_Photosmart_D5300_series.print_paper_width
8.50
print.printer_HP_Photosmart_D5300_series.print_reversed
false
print.printer_HP_Photosmart_D5300_series.print_scaling
1.00
print.printer_HP_Photosmart_D5300_series.print_shrink_to_fit
true
print.printer_HP_Photosmart_D5300_series.print_to_file
false
print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_bottom
0
print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_left
0
print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_right
0
print.printer_HP_Photosmart_D5300_series.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
== Firefox version
==
3.6.3
== Operating system
==
Windows Vista
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)
== Plugins installed
==
*-npdivxplayerplugin
*Default Plug-in
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*6.0.12.732
*RealPlayer(tm) LiveConnect-Enabled Plug-In
*RealJukebox Netscape Plugin
*Shockwave Flash 10.0 r45
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*iTunes Detector Plug-in
*DivX Web Player version 2.0.0.254
*GEPlugin
*4.0.50524.0
*Office Live Update v1.4
*NPWLPG
*Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
*RealPlayer(tm) HTML5VideoShim Plug-In
*Google Update
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Mark Leary:
As TXGuy posted above:
See:
https://support.mozilla.com/en-US/kb/Unexpected+installation+error+-203+when+installing+add-ons
http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox#Unexpected_installation_error_-203
Also see:
http://support.mozilla.com/en-US/kb/Profiles#How_to_find_your_profile
http://kb.mozillazine.org/Show_hidden_files_and_folders

ITunes 12.1.1 installation errors and resolution (Win 7, 64 bit)

I am providing all of the installation errors I had experienced
and all of the methods I had tried until I finally came up with a solution.
Hopefully the details will help you see if your situation has similarities
which hopefully will make this post helpful in terms of a solution.
PART ONE: INSTALLATION ERRORS
I received the following installation errors
when attempting to update to 12.1.1
and later once I uninstalled and attempted to reinstall 12.1.1.
I used this link for the download:
http://www.apple.com/itunes/download/?cid=wwa-us-kwg-music-itu
> itunes 6464setup.exe
I then tried this link:
http://support.apple.com/kb/DL1614
> itunes 12.1.1 64 bit
Again 6464 in the name.
After uninstalling the iunes,
I discovered under add/remove programs:
apple application support 32 bit
and apple support update
I deleted these and restarted the PC.
I then tried reinstalling a NEW version
from the second link above.
Opened download iTunes 6464setup.exe >
Windows installer> iTunes > welcome to itunes
> next > installation options > install > user account control
> yes > next > (error message via pop-up window):
ERROR MESSAGE ONE
"An error occurred during installation of assembly Microsoft VC80 CRT Type ="win32",
version = "8.0.50727.6195".publicKeyToken="1fc8b3b9a1e18e3b"
processorArchitecture ="amd64".
Please refer to Help and Support
for more information.
HRESULT: 0X80070091"
> OK > iTunes > Status: Starting services >
(error message via pop-up window):
ERROR MESSAGE 2
"Service 'Apple Mobile Device Service' (Apple Mobile Device Service)
failed to start. Verify that you have sufficient permission to start system services"
SIDE NOTE
There was a USB cable connected to the PC to charge the iPhone,
but the iPhone was not connected. I detached the USB cable from the PC in case it's relevant.
(I did not reattach the USB cable until I finally got a copy of itunes to install. You will see later in this post below.).
I then clicked Retry.
ERROR MESSAGE 2 AGAIN
I received the identical 'Apple Mobile Device Service' error as above.
I then clicked Ignore.
iTunes > Status
> User Account Control pop-up window)
> Do you want to allow to install Apple iTunes>
Yes >
> Congratulations > Finish
> (iTunes pop-up error window):
> iTunes Helper
ERROR MESSAGE 3
a)
"Apple Application Support was not found.
Apple Application Support is required to run iTunes.
Please uninstall iTunes and install iTunes again.
Error 2 "
> (iTunes pop-up error window)
> iTunes
b)
"Apple Application Support was not found.
Apple Application Support is required to run iTunes.
Please uninstall iTunes and install iTunes again.
Error 2 (Windows Error 2)"
> OK > OK
ERROR MESSAGE 4
I received all of these errors above
when I had tried a fresh install before returning to the forum to search for answers.
When I had first tried a fresh install, I didn't get as far as the Congrats.
I only got as far as the first and second error listed above
("An error occurred during installation of assembly Microsoft VC80 CRT Type ="win32"...
AND Service 'Apple Mobile Device Service' (Apple Mobile Device Service").
Clicked on iTunes icon on desktop
ERROR MESSAGE 5
I receive the (iTunes pop-up error message window)
error 2 windows error 2 (identical to what's listed listed under 3b).
PART 2 - INSTALLATION RESOLUTION
The issue finally is resolved.
HERE IT IS!!!
1) Uninstall iTunes
2) check remaining Apple programs
(click control panel > programs > uninstall)
> check the listed Apple programs
Apple Application Support 32 bit,
Apple Mobile Device Support,
Apple Software Update,
Bonjour
3) Locate and save the correct file version of iTunes for your OS and System.
In my case, it's Win 7.
You must check for the System Type.
Computer > right click to properties > system type.
In my case its 64 bit.
The 32 bit installer is named iTunesSetup.exe,
while the 64 bit installer is named iTunes64Setup.exe.
I learned that some folks had experienced issues with
the 64 bit installer on the Apple site whether it's
because they had downloaded the 32 bit
when they needed the 64 and therefore
couldn't complete the install or in my case,
what appears to perhaps be a corrupted file that stated 6464 in the .exe file name.
This lead me to believe that finding the file with the correct file name and
correct file size to prove it authentic for that version would likely be part of
the solution if not the solution. File Hippo is one suggested means to locate the file.
I locate the iTunes download "iTunes64Setup.exe" that matched the size of the file
to a valid copy of that version of ITunes and I set it aside.
4) I then made sure that all old copies
and remnants of iTunes and Apple software
has been uninstalled by checking add/remove.
Then C: program files
and then C: program files (x86),
then running CC Cleaner,
then cleaning the registry using CC Cleaner
and then checking Tools under CC Cleaner.
***I discovered under Tools that there were remaining Apple files listed
after the uninstall of iTunes and other files had taken place under iTunes***
I visit tools under CC Cleaner and deleted the remaining Apple files
including Apple Application Support, Mobile Device Support, and Bonjour,
***but I leave the Apple Software Update folder as is, in tact***
under C: Program files (x86) and Tools of CC Cleaner and under Add/Remove.
5) I restart the computer, install the new copy of iTunes 12.1.1 (64 bit),
iTunes64Setup.exe, and it installed with zero errors.
Hope someone will find this useful. Good luck.

Try the "for older video cards" version.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Photosmart printer -all-in-one 5520 and windows 8.1 - INSTALLATION ERROR

I have a photosmart printer - model: all-in-one 5520; code number HPC57CC4 and my operating system is windows 8.1.
I had problems with the scan function and so I decided to disinstal the printer (from the Control Panel) and I even cancelled the HP folders.
Then I tried to reinstal the printer with the original CD but I got the message: INSTALLATION ERROR - DRIVER PACKAGE INSTALL GIVES THE ERROR -536870329 FOR THE PACKAGE C:\Program Files\HP\HP Photosmart 5520 series\DriverStore\Pipeline\hpvpl09.inf (that's the translation from Italian)
I have tried endless times to install with the online software from the HP assistance (hppsdr.exe, hppiw.exe, ps5520_1315-1.exe, hpscan and doctor) but I always get the above error message, the system recognizes my printer, but gives the error message few seconds after starting installing it.
If i use the printer from other PCs it's ok, I've also tried both in the wireless modality and with the USB cable but the result is the same: no installation!
thanks in advance fot your help.
denise

Hi @denig,
Welcome to the HP Forums!
I noticed that you are having trouble installing your HP Photosmart 5520 on Windows 8.1. I am happy to help you with this installation issue!
Please try the following solutions:
Uninstall the software. Uninstalling the Printer Software. (In case any was partially installed).
Clean boot the computer. How to perform a clean boot in Windows.
Make sure no antivirus programs are running. Turn Windows Defender on or off.
Make sure the firewall is disabled. Disabling the computer's firewall on a Windows 8 or Windows 8.1 computer.
Re-install using the HP Printer Install Wizard for Windows.
Hope this helps you resolve your issue, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Installation error in invoking target 'agent nmhs'

Dear All,
I am new to this forum and I would like to inquire about the reasons behind a specific installation error of Oracle 11gR2 on Fedora 13 and the way to fix it. The error led to a weired behavior for the EM. I am going to explain everything precisely to flap the correspondence time so please please please bare with me.
I have followed precisely all the pre-requisites for preparing the installation environment (Fedora 13 Linux OS) by following the instructions in the manual that comes on the source installation Disk-1of Oracle 11g R2, like assigning the environment variables, setting kernel parameters, installation of all the required and necessary packages, creating the necessary directories and changing the owner ship, in addition to creation the user 'oracle' and the necessary groups. This installation ends up with a successful working database that can be accessed using sqlplus locally and remotely from another machine. My EM also worked but for a limited period of time for only about 10 to 15 min then after that I cannot access it due to a problem in the agent background process or daemon that is resulted from the error happened during the installation, and need to restart my machine. Here is what happened.
My installation is a stand alone database (database control / console database). Everything went smoothly during the installation except the following error that I couldn't get rid of or fix it, and I just continued the installation by clicking on the continue button of the OUI alert window. The error message on the alert window is:
Error in invoking target 'agent nmhs' of makefile '/u01/app/oracle/product/11.2.0/dbhome_1/sysman/lib/ins_emagent.mk'. See '/u01/app/oraInventory/logs/installActions2010-06-24_03-22-15PM.log' for details.
and here is the contenets (error part) of the installActions2010-06-24_03-22-15PM.log file
INFO: /usr/bin/ld: /u01/app/oracle/product/carried(nmectlt.o): undefined reference to symbol 'B_DestroyKeyObject'
*/usr/bin/ld: note: 'B_DestroyKeyObject' is defined in DSO /u01/app/oracle/product/11.2.0/dbhome_1/lib/libnnz11.so so try adding it to the linker command line*
*/u01/app/oracle/product/11.2.0/dbhome_1/lib/libnnz11.so: could not read symbols: Invalid operation*
INFO: collect2: ld returned 1 exit status
*INFO: make[1]: --- [u01/app/oracle/product/carried] Error 1*
INFO: make[1]: Leaving directory `/u01/app/oracle/product/carried'
*INFO: make: --- [emdctl] Error 2*
INFO: End output from spawned process.
INFO: ----------------------------------
INFO: Exception thrown from action: make
Exception Name: MakefileException
Exception String: Error in invoking target 'agent nmhs' of makefile '/u01/app/oracle/product/11.2.0/dbhome_1/sysman/lib/ins_emagent.mk'. See '/u01/app/oraInventory/logs/installActions2010-06-24_03-22-15PM.log' for details.
Exception Severity: 1
INFO: Calling Action unixActions10.2.0.3.0 ; make
registerOnly = false
installMakePath = /usr/bin/make
installMakeFileName = /u01/app/oracle/product/11.2.0/dbhome_1/rdbms/lib/ins_rdbms.mk
installTarget = all_no_orcl
undoMakeFileName =
installArguments = ORACLE_HOME=/u01/app/oracle/product/11.2.0/dbhome_1
logFile = /u01/app/oracle/product/11.2.0/dbhome_1/install/make.log
undoTarget =
progMsg = Linking RDBMS Executables
After all the above, I am going to explain here how this error affected the EM. Here is the output of starting the dbconsole:
$ emctl start dbconsole
Oracle Enterprise Manager 11g Database Control Release 11.2.0.1.0
Copyright (c) 1996, 2009 Oracle Corporation. All rights reserved.
http://bassam-desktop:1158/em/console/aboutApplication
Starting Oracle Enterprise Manager 11g Database Control .... started.
Logs are generated in directory /u01/app/oracle/product/carried-desktop_orcl/sysman/log
and here is the output of the status of the dbconsole
$ emctl status dbconsole
Oracle Enterprise Manager 11g Database Control Release 11.2.0.1.0
Copyright (c) 1996, 2009 Oracle Corporation. All rights reserved.
http://bassam-desktop:1158/em/console/aboutApplication
EM Daemon is not running.
Logs are generated in directory /u01/app/oracle/product/carried-desktop_orcl/sysman/log
notice the EM Daemon (agent background process) is not running
Becuase of this error, the actual status of the database is not shown up in the EM. For example, if I try to startup my database through the EM, it starts successfully, but its status will not be shown, same thing happens for the listener. Clicking the View Details link in the EM after starting up the database shows up the following:
SQL*Plus: Release 11.2.0.1.0 Production on Sat Jun 26 03:43:36 2010
Copyright (c) 1982, 2009, Oracle. All rights reserved.
SQL> Connected to an idle instance.
SQL> SQL> ORACLE instance started.
Total System Global Area 1489829888 bytes
Fixed Size          1336624 bytes
Variable Size          922749648 bytes
Database Buffers     553648128 bytes
Redo Buffers          12095488 bytes
Database mounted.
Database opened.
SQL> Disconnected from Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - Production
With the Partitioning, OLAP, Data Mining and Real Application Testing options
Oracle Enterprise Manager 11g Database Control Release 11.2.0.1.0
Copyright (c) 1996, 2009 Oracle Corporation. All rights reserved.
Agent is Not Running
again notice the last line of the message Agent is not running.
After all the above, I beleive that the installation error is the cause of all that. I would appreciate it if you could help me solving this problem. Thanks.
Bassam A. Al-Khaffaf

Hi,
I have successfully installed Oracle 11g R2 after some manual intervention to solve this linker error.
The linker error actually gave the useful hint to solve this problem:
INFO: /usr/bin/ld: /home/akos/app/akos/product/11.2.0/dbhome_1/sysman/lib//libnmectl.a(nmectlt.o): undefined reference to symbol 'B_DestroyKeyObject'
/usr/bin/ld: note: 'B_DestroyKeyObject' is defined in DSO /home/akos/app/akos/product/11.2.0/dbhome_1/lib/libnnz11.so so try adding it to the linker command line
/home/akos/app/akos/product/11.2.0/dbhome_1/lib/libnnz11.so: could not read symbols: Invalid operation
collect2: ld returned 1 exit status
This means that the gcc linker phase lacked an option for "-lnnz11". I run "make agent nmhs" manually,
so the last command that gave an error can be copy&pasted to the command line. Adding "-lnnz11"
after "-lcore11" to the command made it run successfully, and also re-running "make agent nmhs"
on the command line didn't fail now. Then I chose the "Retry" button in the installer GUI and it proceeded.
This change in the Fedora 13 linker was announced at
http://docs.fedoraproject.org/en-US/Fedora/13/html/Release_Notes/sect-Release_Notes-The_GCC_Compiler_Collection.html
In Fedora 12 and earlier it was allowed to an app with library A and the app was able to use symbols
from every other libraries (B, C, ...) that library A was linked with. In Fedora 13 this is not allowed anymore,
your app needs to be linked explicitely with library B, C, etc.
Later, there was another problem with SELinux not allowing text relocation in .../product/11.2.0/dbhome_1/lib/libclntsh.so.11.1
which was solved by running:
chcon -t textrel_shlib_t '.../product/11.2.0/dbhome_1/lib/libclntsh.so.11.1'
and re-running configuration of "Oracle Net Configuration Assistant". This allows keeping SELinux on.
After that, installation and setup of the first database succeeded on Fedora 13.

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