Wife sync'd herself into a corner - how can we get her out?

This is a doozy. Any advice would be greatly appreciated.
My wife and I recently got Centros and both of us had Palms whose files we wanted to transfer to our new Centros. I managed to pull this off with mine, after much research, but the wife, bless her soul, forged ahead impatiently and managed to first do a hotsync with her old Zire21, then install the new Palm Desktop and do a hotsync - using the same User ID as on the Zire21 - with her Centro. Obviously a no-no. This somehow caused her data in her PC's Palm Desktop to disappear.
So here's the dilemma: I want to hot-sync the data on her Centro back onto her PC, for backup, but I'm stymied by both her Centro and Zire having the same User ID. Can anyone suggest a step by step process whereby we can get that data backed up and hopefully change the ID on either the Centro or Zire, so that we can untangle this mess?
Many thanks!
Post relates to: Centro (Verizon)

To get the character you need is hard, it is not an "s" but the last one in the list. Make a new memo and use alt instead. You should see the whole character list then and it should be in the bottom left corner. Looks like a fish on is fins. When done correctly it will disappear. Then check hotsync on the device and if the username is still in the upper left corner you will have to do it again. I had to do this about 8 times once. But it will go away.
Post relates to: Palm Z22
Message Edited by thepoeta15 on 09-30-2008 01:34 AM

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