Wifi-Bluetooth conflict on Droid Razr Maxx HD?

I just noticed that there is a problem between my wifi access and and bluetooth connectivity on my Droid Raxr Maxx HD. Even when both features are set to "ON", only one of them is working. I actually need to turn bluetooth "off" and reboot in order to reactivate wifi, or turn bluetooth "on" and reboot to activate bluetooth (which then kicks me off my wifi connection). Is this a common problem?
I use a wifi hotspot for my laptop so I have a low-end data plan for my phone (the phone is linked to the hotspot for most of my high-volume data transfers). When I synch my phone to my Blueant car device, bluetooth headphones, or a bluetooth speaker, my wifi link to the hotspot disengages.

I've just spent 1.5 hrs with VZW tech support and 2 hrs with Motorola Level 2. Device is less than 24 hrs old.  WiFi does not operate properly with Jelly Bean 4.1.1 // All was well with ICS 4.0.4  out of the box,  then JB got pushed to me. Also have another Maxx HD user in household with 6 weeks on the device at ICS 4.0.4.  No WiFi, BT issues at all.  JB pushed to that device as well and is now in this same sorry state.   I am pending an open case at Motorola Level 2 and JB development on their side.  I believe the issue is Jelly Bean 4.1.1 as there appeared to be no significant issues at ICS 4.0.4.

Similar Messages

  • Bluetooth Issue with Droid Razr Maxx

    I have had my Razr Maxx for about 3 weeks. From the jump I have had problems playing music thru several bluetooth devices. It will play fine for a few minutes, then music will start stuttering(dropping in and out) and continue to do so. Music plays fine when playing thru the phone speaker or wired headphones, but fails when using bluetooth.  I called in, and they sent me another phone, and the same problem is occurring with the new one. I'm figuring its a software issue, bc I had no problems with my Droid X. Is anyone else having this problem?? I probably listen to music just as much as I talk on the phone and this is def. frustrating.

    Hey CornyJoe: Time to invest in a Case Bubba they cost no more than a good pair of Golf Shorts an they'll make it look good an Protect as Well . Here are a Few Choices to go with. Enjoy! b33
    Well Here's a Few Options to Get you Started: Take a Look an See witch one Works the Best for Ya For me i Have the Leather Flap Pouch an the Pop in Case with the Kick Stand. One thing to Remember if you Decide to get a HD Station for your Maxx it cannot Go into the Station with the Fitted Cased attached to it. I have Tried them An it just Does not Work.. Good Luck in your Choice an have Fun with your Maxx One more thing to Add Body Glove has a Case as Well.    
    i put my Maxx in my Oakly Glasses Bag:  I put one in another for a little more thickness an Protection an they make for a really good thing to Clean the Razr's Display as the Bag is Made for this type of thing. Here is Also the Body Glove Case Not a Big Picture but if you Click on it. The picture should get a little Bigger in size.. B33   
    Hard Shell Case for DROID RAZR MAXX by MOTOROLA from Xentris Wireless
    Soft Shell Case for DROID RAZR MAXX by MOTOROLA from Xentris Wireless

  • Wifi all of a sudden stopped working on my droid razr maxx

    not sure what the deal is. my droid razr maxx sees that there is wifi at home but my phone will not connect.
    thank you.

    Try a soft reset volume up and down hold plus power until it turns off or just reset you router at least power cycle it even if other devices connect. Also forget your network in WiFi settings

  • Failure of Droid Razr Maxx bluetooth connecting to PC

    I can get the phone to pair with my pc via bluetooth but it cannot load the appropriate drivers and fails to connect. What's the fix?

    Have a Look at these Instructions and see if they can Help Ya..  b33
    Your phone can connect to other devices wirelessly, using Stereo Bluetooth® technology Class 2, v4.0 LE + EDR  technology with several Bluetooth® Profiles.
    Quick links
    Instructions for Android 4.X (Ice Cream Sandwich) users
    Turn on and connect to a Bluetooth device  
    Reconnect devices
    Disconnect devices  
    Changing the phone name  
    Supported Bluetooth Profiles
    MotoSpeak FAQs and information   
    Turn on and connect to a Bluetooth device
    To turn on and connect a Bluetooth hands-free headset(s), car kit(s), or other Bluetooth devices:
    On the Home screen, press the Menu key
    Tap Settings
    Tap Wireless & networks
    Touch Bluetooth to turn it On
    Touch Bluetooth settings
    Touch Scan for devices (make sure your device is in pairing mode)
    Your phone scans for available Bluetooth devices
    Touch the Bluetooth device to select it
    Type the PIN if needed (PIN is usually 0000 or 1234)
    Touch the device name again to connect to it. (If it doesn't automatically)
    Tip: If your device is not connecting to the Bluetooth accessory, it is recommended that you try to reset the Bluetooth device. Check your accessory user guide for reset details.
    Reconnect devices
    In order to automatically reconnect your phone with a paired device, simply turn on the device.To manually reconnect your phone with a paired device, touch the device name in the Bluetooth devices list.
    Disconnect devices
    In order to automatically disconnect your phone from a paired device, simply turn off the device.
    To manually disconnect your phone from a paired device, touch the device name in the devices list, then press Menu >Disconnect.
    Changing the phone nameThe phone name identifies your phone in a Bluetooth network. Default name is usually "Motorola Phone"
    Make sure that you have turned Bluetooth on (See steps above)
    On the Wireless & networks settings screen, touch Bluetooth settings > Device name
    Enter the name for your phone in the dialog box, then touch OK
    Supported Bluetooth ProfilesYour Motorola DROID RAZR uses Stereo Bluetooth® technology Class 2, v4.0 LE + EDR.The following Bluetooth profiles are supported:
    A2DP,
    AVRCP,
    BIP,
    BPP,
    DUN,
    FTP,
    GAP,
    GAVDP,
    GOEP,
    HFP,
    HID,
    HSP,
    OPP,
    PAN,
    PBAP,
    SPP
    For Android 4.X (Ice Cream Sandwich) users.TURN BLUETOOTH POWER ON OR OFF
    Touch Menu  > System settings, then touch the Bluetooth power switch to turn it  or .Note: To extend battery life, turn off Bluetooth power when not in use.CONNECT NEW BLUETOOTH DEVICES
    Note: This feature requires an optional accessory.To connect with a new Bluetooth headset or other device, you need to pair with it. You only need to do this once for each device—to connect again, just turn on the device.
    Make sure the Bluetooth device you are pairing with is in discoverable mode.Note: Refer to the guide that came with the Bluetooth device for details.
    Touch Menu  > System settings > Bluetooth.
    Touch the Bluetooth power switch to turn it  and scan. If Bluetooth power is already on, touch SEARCH FOR DEVICES.
    Touch a device to connect.
    If necessary, touch OK, or enter the device passkey (like 0000) to connect to the device. When the device is connected, the Bluetooth connected indicator  appears in the status bar.
    Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.
    RECONNECT DEVICES
    To automatically reconnect your smartphone with a paired device, simply turn on the device.
    To manually reconnect your smartphone with a paired device, touch the device name in the AVAILABLE DEVICES list.
    DISCONNECT DEVICES
    To automatically disconnect your smartphone from a paired device, simply turn off the device.
    To manually disconnect your smartphone from a paired device, touch the device name in the devices list, then touch OK.
    CHANGE DEVICE NAME
    Touch Menu  > System settings > Bluetooth, turn Bluetooth power on, then touch Menu  > Rename phone. Enter a name and touch OK.

  • Just bought a new Droid Razr Maxx yesterday. WI-FI doesn't work at all.

    Bought a new Droid Razr Maxx yesterday 9/23/12. Everything on it works just fine, except Wi-Fi. My phone doesn't even search for networks. I bring up the wi-fi menu and it's just blank. I hit scan and nothing happens. I restarted my phone a few times and it finally brought some up (although they're gone now) and when I tried to connect it would just practically ignore my requests. I'd enter the password in, hit "connect" and absolutely nothing would happen. This isn't just a problem with my home router, It doesn't find/recognize any wireless networks at my major university either. I've never had an issue like this. What can I do? Maybe I should just take it back to my local Verizon store?
    Thanks!

    To do a Soft Reset You Hold the Volume Down and the Power at the Same Time till the Phone Shuts off let go of the Buttons and the Maxx will re-power itself up.. Give the Wi-Fi another Shot
    Here is how to set up your Wi-Fi and since your New to this OS on this phone have a Look at this Link for some Extra Advice:  On the Link your Going to it also has Via PDF the Owners Manual witch is really Informative..  B33
    https://motorola-global-portal.custhelp.com/app/product_page/faqs/p/30,6720,8417
    How do I set up and troubleshoot Wi-Fi issues?
    Follow these steps to set up and troubleshoot Wi-Fi wireless Internet access.
    Note: The DROID RAZR will only operate on the 2.4 GHz frequency and will not work on the 5GHz frequency.
    Quick links
    Wi-Fi set up instructions for Android 4.X (Ice Cream Sandwich) users    
    Activate Wi-Fi
    Obtain the MAC address
    Using Mobile Hotspot 
    Wireless Lan Supported Specs
    Set Wi-Fi to work smarter, not harder
    Troubleshooting  
    Unable to stream any media when connected to Wi-Fi network, but can still surf using the web browser.      
    Ruckus WiFi router issue 
    Activate Wi-Fi
    To turn Wi-Fi on and connect to a wireless network:
    From the home screen press the menu key.
    Tap Settings.
    Tap Wireless and networks.
    Touch the Wi-Fi check box to turn Wi-Fi on.
    The phone will scan for available wireless networks.
    Tap Wi-Fi settings.
    The network names and security settings (Open network or Secured with WEP) of detected Wi-Fi networks are displayed in the Wi-Fi networks section.
    Tap a Wi-Fi network to connect. When you select an open network, you will be automatically connected to the network. When you select a network that is secured with WEP, enter the WEP (security) key and then touchConnect.
    Obtain the MAC addressTo obtain the MAC address:
    From the applications tray, tap Settings.
    Tap About Phone.
    Tap Status and scroll to Wi-Fi Mac address.
    Using Mobile Hotspot. Click here to learn more.
    Wireless Lan Supported Specs
    802.11b/g/n
    WEP
    WPA/WPA2 PSK
    802.1x EAP
    Set Wi-Fi to work smarter, not harderTo save battery power, give your Wi-Fi connection a rest when you're not using it. Use the Wi-Fi sleep policy to set your Wi-Fi connection to sleep when the display turns off and reconnect when it turns on.
    From the Home screen, press the menu key > Settings.
    Touch Wireless & networks > Wi-Fi settings.
    Press the menu key > Advanced > Wi-Fi sleep policy.
    Touch When screen turns off.
    TroubleshootingNote: A software update is now rolling out, and includes enhancements in Wi-Fi performance and more. Click here for full details.Unable to establish connection with the phone
    The wireless network may not be in range or has too of a weak signal to provide a successful connection. Check the signal bar to ensure you have strong connection.
    Re-enter the key on the phone to match the key configured on the router. Make sure that the encryption type and security settings match on the router and phone.
    If WEP encryption is in use, check that the key configured on the router matches the key entered on the phone.
    The wireless network you're attempting to connect to may be configured for static IP addresses only. Check with the system administrator for an IP address assignment.
    Unplug the power from your router, turn the phone off. Plug back in your router first, then wait for 1 minute and then turn on your phone.
    Can't connect to Internet
    Try a different URL or web site address.
    Disconnect and try connecting to the network again.
    Enter correct Password (WEP-WAP/WPA key).
    If connected via a commercial Wi-Fi hotspot, such as the ones at Borders or Starbucks, we recommend renewing the hotspot's DHCP lease.
    Unplug the power from your router, turn the phone off. Plug back in your router first, then wait for 1 minute and then turn on your phone.
    Cannot connect to certain web sites using HotSpot
    A software update is now rolling out, and includes enhancements in HotSpot performance and more. Click here for full details
    Ruckus WiFi router issueIssue: Device does not connect to Ruckus WiFi router (example model#: 2825)
    Description: In DHD11 TA3 we have an IP address conflict between the LTE IP address and the default gateway address with the Ruckus router.
    Work around: Change the default gateway address on the router as follows:
    Login Router through Browser: http://192.168.20.1
    User name: user
    Password: password
    (user name and pass written on AP)
    goto "Local network" under Configuration section on the Left side.
    change the field in : "Local IP Address" from 192.168.20.1 to
    192.168.0.1
    Change  :"Starting Address" from 192.168.20.2 to 192.168.0.2
    click update settings.Note: We become aware of an issue with a certain Wi-Fi router Router: Netgear N600 WNDR3400, that may experience loss of Internet Connectivity on Wi-Fi signal with the DROID RAZR MAXX.Here's our solution for this issue:
    Go to the wireless settings for the Netgear router from a browser on your PC by going to192.168.1.1
    On the Router Manager screen, go to the Setup section in the left hand column and select Wireless Settings
    Under the Wireless Network (2.4GHz b/g/n) section change the channel from Auto to a static channel of your choosing. (Any number from 01 -11)
    Scroll down to the bottom of the Wireless Settings screen and select Apply.
    Cannot connect using Netgear WNR3500
    If you are unable to connect try we changing the router security to something even more secure than WEP, (i.e. WPA or WPA2).
    For Android 4.X (Ice Cream Sandwich) users.
    TURN WI-FI POWER ON OR OFF
    Touch Menu > System settings, then touch the Wi-Fi power switch to turn it or .Note: To extend battery life, turn off Wi-Fi power when not in use.
    WI-FI SEARCH & CONNECT
    When Wi-Fi is on, the Wi-Fi in range indicator appears in the status bar when a network is available. Drag down the status bar and touch the Wi-Fi networks available notification to select and connect to a network.To search for a network when Wi-Fi is off:
    Touch Menu > System settings > Wi-Fi.
    Touch the Wi-Fi power switch to turn it and scan. Your smartphone lists the networks it finds within range.Tip: To see your smartphone’s MAC address or other Wi-Fi details, touch Menu > Advanced.
    Touch a network to connect. If necessary, enter Network SSID, Security, and Password, and touch Connect.
    When your smartphone is connected to the network, the Wi-Fi connected indicator appears in the status bar.Tip: When you are in range and Wi-Fi power is on, you will automatically reconnect to available networks you’ve connected to before.
    WI-FI HOTSPOT
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    Touch Menu > System settings > Tethering & Mobile Hotspot > Mobile Hotspot to turn on the hotspot.
    Touch Mobile Hotspot settings > Configure Mobile Hotspot to change hotspot security and configuration settings:
    Network SSID: Enter a unique name for your hotspot and touch Next.
    Security: Select the type of security you want: WEP, WPA, or WPA2. Enter a unique password. Other users can access your Wi-Fi hotspot only if they enter the correct password.Note: Keep it secure. To protect your smartphone and hotspot from unauthorized access, it is strongly recommended that you set up hotspot Security (WPA2 is the most secure), including password.
    Broadcast Channel: Select a channel that minimizes potential interference. You may need to try different channels after your hotspot is active for a time.
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  • Problem with Droid Razr Maxx and Jelly Bean update

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    Put all of your contacts in one place, Gmail contacts.  Gmail will only sync one copy and is an excellent way to restore contacts after a factory reset.  If you have contacts in Gmail, Verizon Backup Assistant, Facemail, etc. then you will probably get multiple copies.  Ditch Backup Assistant ASAP if you have it activated.
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  • Group Text Messages Won't Download On My Droid Razr Maxx HD

    Many times my Droid Razr Maxx HD will not receive group text messages.  Often, not always, when I receive a group text I get a message notification and when I look at the screen it simply says "downloading."  This downloading can go on for hours.  Two days ago one simple text message took 7 hours to download.  This is a recent problem probably only going back 3 weeks or so.  The other phones in this group text are two I Phone 5's, an I Phone 5 s and a Samsung Galaxy SIII.  My phone is used for business and my inability to receive a text quickly is hurting my business.  I may as well not have a cell phone.  Anyone have any suggestions or ideas?

    I, too, am having the same issue.  I also notice the phone gets fairly warm/hot at times.  This all started after the most recent update.  It's highly annoying, as you all know, to see "Downloading  0kb" or "Downloading 30kb" over and over for both group texts as well as standard MMS.  Having to turn off WiFi, get the messages/downloads, then re-enable it is a hassle and not one that was present prior to the update.
    I've been with Verizon for a little less than 2 years but if pushing out mandatory patches to their phones causes problems like this then I would have no qualms switching to AT&T. 
    I like my phone and, for the most part, I've liked my service.  I've Googled this issue and TONS of people are having it since the update.  I hope Verizon is listening to it's customers and working on a patch of some sort. 

  • How do you find the phone's mac address for Droid RAZR Maxx HD?

    how do you find the phone's mac address for Droid RAZR Maxx HD?

    Ann154 wrote:
    WalrusM wrote:
    how do you find the phone's mac address for Droid RAZR Maxx HD?
    It is listed under the advanced options for the WiFi settings or About Phone > Status within the phone's settings
    Motorolas list them under About Phone > Status.
    Edit:  Oh, snap!  It is listed in both places.     Nevermind!  Please excuse! 

  • Can I upgrade a DROID Razr Maxx to KitKat.  Tried running updates and it says I'm fully up to date with s/w version 4.1.2 (Jellybean)

    I'm running a two year old Droid Razr Maxx with Android v4.1.2 (Jelly Bean).  I'd like to be able to take advantage of some of the new fitness devices out there, but they all require minimum v4.4 (KitKat).  Can I upgrade my phone to the new version, or am I stuck replacing this two year old phone with a new one?  If I can upgrade, anybody know how to make the phone do it?  When I run the normal update routine it comes back saying everything is up to date.

    So is it maxed out, then, and can't be upgraded to KitKat? Or is there a way I can force it up to KitKat.  Sort of like loading Windows 8 on a machine that was delivered with Windows XP.  Reason I want KitKat is Jellybean won't support some of the peripherals I'd like to use.  Is it hardware limited so it can't support Bluetooth Smart, for example?

  • Update has completely ruined Droid Razr Maxx Hd

    As stated I have a droid razr maxx hd and ever since the kit kat update my phone has been close to useless. I have browsed the forum and seen multiple complaints and proposed solutions to the problems like mine and I have tried them and none have worked. My wifi signal reception is half as good and no changes have been made to the home wifi setttings. Areas in town where I would have full 4g reception including at my home are now 3 bar 3g reception. I have been missing calls for work because the phone is constantly searching for signal and is in between 3g and 4g in areas that before were always max 4g. With wifi turned off, if I pass an open wifi spot the phone will lose all data connection until im out of reach of the wifi spot. The phone shuts down on its own and battery life has been cut in half with absolutely no changes since the update. No new apps no change in how frequent the phone is used. I have done the very harsh factory reset and re-installed apps and no luck. I feel like im out of options and don't know which direction to go because I've still got 5 months before im eligible for an upgrade and I don't think I should have to pay full price for a phone when I enjoyed the phone I had until this update was forced on me. The rep at the local store told me about a plan to pay for the phone monthly but Verizon would be making me pay another 20 bucks a month to buy a new phone that this update screwed up along with me GIVING them the phone I paid for. I don't want to leave Verizon as I liked their service before all of this happening but I cant see paying 600 for a new phone that I didn't tear up. Im almost at the end of my rope...any help would be greatly appreciated.

    I also have had the same misfortune. I am appalled that I was forced into updating my phone to Kit Kat. My phone just randomly freezes, shuts down, reboots itself, and now I don't have the battery life that it used to have. I could normally leave my phone on for 2-3 days and now it just shuts itself off more than once a day.
    It seems none of the "fixes", that have been suggested, work. I don't know about you but I also lost my Swype and this new app they had me download is not nearly as good!!!! Wasn't it Motorola that "forced" the update? ...not Verizon.  I know I had to call Motorola for any issues.
    We need to have them change the phone back to its original programming... I wasn't asking for an update so why did they send them to all of our Razr Maxx HD phones? AGGRAVATING!!!
    If you find out anything new please post it so that everyone can benefit from the knowledge.
    Thanks.

  • Droid Razr Maxx- No output from headphone jack

    I've got a Motorola Droid Razr Maxx phone which I'm very happy with. Only thing I just noticed is that when I plug in extrenal speakers or wired headphones, there is no ouput from the jack. Internal phone speaker is still on with wired device plugged in. Bluetooth works fine, but I've got an external speaker I'd like to use for music that isn't bluetooth capable. I've looked at the sound setting on the phone, but can't find anything for this issue. If anyone has an idea on how to fix this I'd appreciate it.

    No as I said before in the post.  I still dont believe I abused the first one, and I am not going to take the risk of having to pay 350.oo for the second one.
    The only reason i took to the forums is to let others know of the service i received.  First individual I talked to told be to go buy one from someone else.
    The 2 hours I spent with your customer service reps  both placed a request for a supervisor to call me.  Its monday I have not heard from anyone.
    Just have very little trust or patience with Verizon anymore.
    And I haven't mentioned the ebill I received from Verizon for 429.00 for October that NO ONE at verizon can explain.
    Just bad service, Period.
    Verizon Wireless Customer Support <[email protected]> wrote:
    Verizon Wireless Customer Support Verizon Wireless Customer Support created the discussion
    "Re: Droid Razr Maxx- No output from headphone jack"
    To view the discussion, visit: https://community.verizonwireless.com/message/1007696#1007696
    >

  • Ford sync not starting music player on Droid Razr Maxx

    I have basic sync in my 2011 F-150 and with my old Incredible I was able to start the music player using sync as long as I had Bluetooth turned on. Now I have the Droid Razr Maxx and to play music I have to manually start the music player to get it to work. Does anyone know if this is just how it has to be or is there a way to get Sync to start the music player on my Droid Razr?

    Here's the Instructions: 
    https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/87420/action/auth   <>  Safe Mode
    https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/93162/p/30,6720,8417/action/auth <> Cache Partition Clear

  • Droid Razr Maxx Internet Connection Problem

    I have had the Droid Razr Maxx for several years.  Recently (especially since the last update), my Droid Razr Maxx's internet connection is extremely poor and mostly non-functional.  In fact, I normally shut off the WiFi since it rarely works.  It does not function in my home or any other place.  My router is fine and many other devices connect normally to my router (it is not the router).  This seems to be a Droid Razr Maxx problem.  I've removed all connections from the device, but nothing seems to work.  I included the phone information below.  Is there any viable solution to this problem?  I'd appreciate any help.
    Android version:  4.1.2
    System version: 98.72.165.XT912.Verizon.en.US
    Baseband version: CDMA_N_05.21.00RLTEDC_U_09.1D.00
    Webtop version: wt-3.0.0
    Kernal version:  2.0.8-g3617609   hudsoncm@ilclbld32 #1  SMP PREEMPT Thu Nov 21 14:19:19 CST 2013
    Build number: 9.8.20-72_VZW-16-5
    Build date:  Thus Nov 21 14:10:17 CST 2013

    Well, I think I may have figured out the problem.  The guest network on my router was apparently interfering with my regular network and not allowing my Droid Razr Maxx to connect.  Once I shut the guest network off, I've been connected to the Internet for 8 straight hours today.  No drops, just a clean connecting all day long and streaming music all day long!
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  • Droid razr maxx keeps rebooting

    I own a droid razr maxx. Every time I try to connect my headphones or try to connect to Bluetooth my phone reboots. This is very annoying and makes it hard for me to enjoy my music. Can someone please help me?

        Jlace,
    I am so sorry you have been having issues with the device rebooting when connecting an audio device. How long have your been having this issue? Have you tried the wonderful steps presented by SoccerRef12? If so, did it help? Have you downloaded any new applications around the time this began?
    LindseyT_VZW
    Follow us on Twitter @VZWSupport

  • Droid Razr Maxx Multimedia messages

    For the past couple of week, my droid razr maxx has started not to allow me to respond or send anything that is considered a multimedia message. At all. This is extremely frustrating. I'm a college student and often use this as a way to contact my parents, friends, and classmates. My phone is up to date and I have both Wifi and my data plan turned on. I can receive multimedia messages just fine; however, I cannot send or reply to them.
    Can anyone help me? I haven't even had this phone for a year and this is just the latest problem I'm having. My sister and mom have this phone as well and they're having no problems whatsoever.

        I know it's very important to have an operable device to communicate rcripps. Let's get to the bottom of this! Are you connected to the wifi connection while the wifi setting is on? When you attempt to respond or send do you notice the signal indicator connecting to 3G/4G for a few moments? Are you able to send/respond with wifi off and connected to the Verizon Wireless network? Try powering the device off and removing/inserting the sim here http://vz.to/19QSEGL test and share. Thank you.
    TominqueBo_VZW
    Please follow us on Twitter @VZWSupport 

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