WiFi connection problem from HP Photosmart C4780 to MacBook Pro

I have an HP Photosmart C4780 that will not connection to my MacBook Pro. I am operating on the Mac OS X 10.6.8. It was working just fine when I was using my Apple Airport to project the WiFi in my house, but I recently bought a Apple Time Machine to back up my system and have a main networok and guest network for the house. When I switched to the new device, I am now unable to get my printer to reconnect via WiFi. I have downloaded all of the recommended software from the HP site.
When I click on set up wireless connect, it starts the first step to find the device and then I wait and wait. It just sits and spins and never finds the device. Yes I have it plugged in and turned on. I did not have any problems with this prior to switch the router for the WiFi so I am guessing it has to do with that, but I am lost on what to do. Please Help

Welcome to the HP Forums FlyGirl_1350,
I see by your post that you now have the Apple Time Machine and aren't able to setup the printer again on the network.
I can help you with this issue.
Follow these steps to restore your product's network default settings. This will clear out the old router encryption.
Touch the ATM button () next to Wireless / Scan.
Touch the ATM button () next to Wireless Menu.
Touch the ATM button () next to Wireless Settings.
Use the up and down ATM buttons () to select Restore Network Defaults, and then press OK.
Touch the ATM button () next to Yes to confirm your selection.
Make sure the computer is connected to the Main Network Name and not the Guest Network name.
Vice Versa. Sometimes the printer won't pick up the Guest Network to configure the wireless.
Run the setup again.
This document provides steps for setting up the printer on the network also.
Installing the Printer Software for a Wireless Network Connection (Using an Access Point).
If you are still having issues then power cycle all the devices in this order, power cycle the router, wait till it is back up again, turn the computer off and on again, turn the printer off and disconnect the power cable for 30 seconds, then reconnect it again.
If there is anything else that I can help you with just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Similar Messages

Can't connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.

Hi!
Didn't know exactly where to direct this question in the Apple Community so I chose Airport. To everyone, thanks in advance.
I’m really desperate. I’m a big Apple fan. I have two Apple MacBook Pro laptops with Mountain Lion software. I also have an Apple Airport Extreme. My HP Photosmart C4780 printer was also purchased from Apple. Anyway, my Internet service is AT&T. AT&T just upgraded my service with a new modem/router (AT&T U-Verse). Prior to the conversion, my wireless printer connection was working perfectly.
Now can’t print wirelessly. For your information, everything is connected via Wi-Fi. The AT&T technician stated that I no longer needed my Apple Airport Extreme, so it was removed. Naturally, after the tech leaves, we find out the HP printer wirelessly no longer works. Thinking that removing Airport Extreme may have been the problem, I reconnected it to the AT&T modem/router, however no change.
This appears to be an HP printer problem. I went to HP community support with the information below but I have received no solutions outside of buying a new printer.
“Ran the HP wireless network test report and it states that HP printer can’t find wireless router and to verify that the HP printer network name (SSID) matches the wireless router network name (SSID) exactly. The Diagnostic Summary in brief: Wireless On & Working & Security – Pass; Network Name (SSID) Found – Fail. Nothing else under diagnostic summary ran. Under Configuration Summary: It shows old SSID name and Mac Hardware Address but no IP Address.
Next ran the Network Configuration Page and everything is enabled except the 802.11 Wireless. It shows status – disconnected. Under general information it states the following: Network status - Offline; Active Connection Type - None; URL(s) for Embedded Web Server – http://0.0.0.0.”
To be straightforward, I’m no computer tech so I don’t know what this means or where to find. The AT&T tech provided me the new SSID Name and a wireless key number but that’s it. Also I uninstalled and reinstalled via USB. The HP message states can’t find router. At this point, I’ve tried everything to reconfigure without success. If I need to make these changes via Airport Extreme Utility 6.0 not easy to find not that I know what I’m doing.
Most importantly if I ever get wireless working again, do I still need Airport Extreme connection or is the AT&T U-Verse modem/router sufficient?
Any direction or help is greatly appreciated. Thank you for listening.

Thank you for your prompt response. I'll be honest I'm a retiree and a newbie to all of this stuff. I don't even know how to do a thread. (Embarassing) This is my first ever contact with the Apple Community so I'm slowly trying to figure this out as well.
As to your thread request, I'm assuming you want to read my post with HP. Not knowing how to thread, I've copied it below.
I have an Apple MacBook Pro laptop with Mountain Lion software. I also have an Apple Airport Extreme. My Internet service is AT&T. AT&T just upgraded my service with a new modem/router (AT&T U-Verse). Prior to the conversion, my wireless printer connection was working perfectly.
Now can’t print wirelessly. For your information, everything is connected via Wi-Fi. The AT&T technician stated that I no longer needed my Apple Airport Extreme, so it was removed. Naturally, after the tech leaves, we find out the HP printer wirelessly no longer works. Thinking that removing Airport Extreme may have been the problem, I reconnected it to the AT&T modem/router, however no change.
Ran the HP wireless network test report and it states that HP printer can’t find wireless router and to verify that the HP printer network name (SSID) matches the wireless router network name (SSID) exactly. The Diagnostic Summary in brief: Wireless On & Working & Security – Pass; Network Name (SSID) Found – Fail. Nothing else under diagnostic summary ran. Under Configuration Summary: It shows old SSID name and Mac Hardware Address but no IP Address.
Next ran the Network Configuration Page and everything is enabled except the 802.11 Wireless. It shows status – disconnected. Under general information it states the following: Network status - Offline; Active Connection Type - None; URL(s) for Embedded Web Server – http://0.0.0.0
To be honest, don’t know what this means or where to find. The AT&T tech provided me the new SSID Name and a wireless key number but that’s it. Also I uninstalled and reinstalled via USB. The HP message states can’t find router. At this point, I’ve read your forum and tried everything to reconfigure without success. Any direction or help is greatly appreciated.
Thanks in advance!
Re: Can't connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.
I finally figured it out! (Sorry that I'm replying to my own posts btw, but I want to post the solution for anybody else with the SigmaplusEOL1 problem). If you have the SigmaplusEOL1 as your SSID when you print the "Wireless Network Test Report", you do NOT need to return it (I know that's hassle for people). To fix the problem, follow these steps.
1) Unplug your printer.
2) Go to your router's IP address (like 192.168.1.1 or whatever it is for your router).
3) Change the SSID of your wirelss network to "SigmaplusEOL1".
4) For the Security option for your wireless network select none (so that a password is not required to access your wireless network).
5) Power your printer back on and reprint "Wireless Network Test Repor". It should say "No problem found..."
6) The report should also have a the IP Address of the printer (under Configuration Summary at the bottom). Type that IP Address in your browser to get to the printer's settings page.
7) Click the "Network" Tab at the top.
8) Under the "Connections" header in the left pane, click "Wireless (802.11).
9) Click "Start Wizard" at the bottom right.
10) In the wizard, change the SSID and encryption (wep or wpsk) password to whatever you want your wireless network to be. So probably whatever it started out as before you changed the SSID to SigmaplusEOL1
11) Click "Finish" at the end. The page will probably try to keep loading but it won't because you changed the network settings of the printer. Just ignore that
12) Go back to your router's IP address and change the SSID and encryption password to whatever you changed the printer's SSID and password to.
13). Reprint the Wireless Network Test Report. It should say the SSID is the same as your wireless, and everything is good.
That's it. You should be good to go now.
Re: Can't connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.
Thank you for your prompt response. This has been a totally frustrating experience. I’ve spent at least 8 hours trying to fix this. My HP problems and your initial steps were identical to mine. I am by no means a tech person and my computer tech knowledge is minimal. However I followed your steps to the best of my ability.
I did get the SigmaplusEOL1 message. I was able to get to Step 6 where the wireless network test report now reads – “HP printer settings do not match your wireless router settings.” So I guess this is a step in the right direction. However unfortunately the Configuration summary message for the IP Address reads – “Not Applicable”. (Note: changing SigmaplusEOL1 to network name knocked out my Internet access. Had to switch back to regular network name to regain access.)
I’m at a loss as to what to do next.   Without the IP Address is it possible to move forward? As I stated earlier, I’m not a tech person. As to your steps 7, 8 and 9, I can’t find them on my computer or maybe I’m looking in the wrong places. In System Preferences - Network, I have none of these steps. If you’re referring to Airport Utility, with the changes in Mountain Lion, these steps are no longer there. If you’re talking about Safari, Firefox or HP, now I’m really lost.
Finally, I don’t know if you can answer this or not. If I ever get wireless working, do I still need Airport Extreme or is the AT&T U-Verse modem/router sufficient?
Again thank you for your time and patience.
Re: Can't connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.
Unfortunately I am unable to offer any further advice as I only followed the instructions listed on the other page.
Finally, as to having WEP enabled, I don't know. Don't even know where to look. The best that I could determine is that my security is WPA/WPA2 Personal.
I'm truly sorry about all of this. Thank you for your time and patience. After reading all of this and you change your mind, I would understand.

Unable to find wireless network on Photosmart C4780 on MacBook Pro running OS X 10.10.3

I have been successfully using a Photosmart C4780 on my wireless network for a long time. I had internet issues and the network name was changed. Now I can't print wirelessly. Tried reinstalling the software, but the program quits just before set-up.
Help!!

Hey there @physiocan!
Thank you for posting on the HP Forums!
I should be able to provide some suggestions that may get your Photosmart C4780 reconnected to your wireless network. Due to the age of the printer there is no full feature software and driver developed for Mac 10.10. Your printer requires the HP full feature software to setup the wireless through the USB cable. Once the Wi-Fi is setup then the USB cable can be removed. To reconfigure your printer to the new network name you will require a computer running the Windows operating system or a Mac with version 10.7 or lower.
Please post back and let me know! You will only require another computer for the Wi-Fi setup. Once the wireless is setup then you should be able to add it to your Mac 10.10 using the Apple Airprint drivers built into the Mac operating system.
Thanks again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

IPad WiFi Connection Problems - WiFi Symbol Appears With Full Bars but I Don't Get A Checkmark?

I was using the iPad one day and then all of a sudden it stopped connecting to the internet. The network at this hotel is very good and I've asked them about their router so it is not the router's problem.
I go to the Settings and tap on Wi-Fi then I tap on the hotel network. After a few seconds, it says the network name beside the Wi-Fi tab and it gives me the WiFi symbol showing 3 bars. But then I never get the checkmark or tick saying everything is connected. I try going online and it says the iPad is not connected to the internet. I've tried an iPhone and it connected and got a checkmark in a few seconds. I've talked to the front desk and he took out his phone and showed me that he could connect, he even opened a page without any problems at all.
I've been trying to find a solution for this for a long time. I've been searching Google over and over again. I turned Airplane Mode on for 1 minute, I've tried Resetting my Network settings, I've tried forgetting the network and reconnecting again, I've tried removing all restrictions from the iPad, I've rebooted the iPad A LOT, etc.
So this is my problem for people who don't want to read the whole message:
1. I can't connect to the internet with the iPad
2. It shows the WiFi symbol saying its connected but I never get the checkmark or tick.
3. It's not the router problem.
4. I've tried other networks and it doesn't work. It just keeps on showing that loading circle right beside the network name.
5. Do any of you know what this problem is? Or do you have a solution?
Thank you for reading this and have a great day

Since you are in a hotel, some of these are not applicable.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

N95 8BG "WiFi Connection problems" and "Web: no ga...

Like many users, I could not get my new Nokia (N95 8GB) to work with my WiFi. After many attempts, using the various ideas posted, I came up with a solution that works reliably for me.
First lets deal with "WiFi Connection problems"
Menu/Tools/Settings/Connection/Wireless LAN
'Show WLAN availability' = 'Yes'
'Scan for networks' = 'Every 5 minutes'
Some users have suggested choosing 'Advanced Settings' from the 'Options' menu, changing 'Automatic configuration' to 'Disabled' and the either setting 'RTS threshold' to '2346', or setting 'Power saving' to 'Disabled'. I tried both of these but they did not make any difference in my case. However they may make a difference for you, hence their inclusion here.
Menu/Tools/Settings/Connection/Access Points
Choose 'New access point' from the 'Options' menu
'Data bearer' = 'Wireless LAN'
'WLAN network name' = If your network is set to broadcast its SSID, use 'Search for networks' then select your network from the list, otherwise use 'Enter manually' and type in the SSID.
'Connection name' = anything you like, but I use the SSID
'Network status' = not sure about this maybe someone can confirm, but I think if the SSID is broadcast then it is 'public', otherwise it is 'private'.
'WLAN network mode' = match this to your access point configuration. Mine is set to 'Infrastructure', so I do not cover the ad-hoc scenario here.
'WLAN security mode' = again I am using WEP so have not covered other scenarios.
'WLAN security settings' = these should match you access point configuration.
'Homepage' = whatever you like. I use 'http://www.google.co.uk', just so that when I start browsing I get something reliable, useful, and dependable. If Google fails to appear it usually means there is something wrong with your config.
Now lets handle the dreaded "Web: no gateway reply"
Menu/Tools/Settings/Connection/Access Points
Scroll down to highlight the new access point and choose 'Edit' from the 'Options' menu. Now choose 'Advanced settings' from the 'Options' menu.
Assuming you network used IPv4, which most do in my experience, select 'IPv4 settings'. I don't know about IPv6, and don't use a proxy so these are not covered.
The values you enter in 'IPv4 settings', depend upon your network/router settings, and whether you have a DHCP server or not.
Assume your a router IP Address, on the LAN side, is 192.168.0.1, and that it has a DHCP server set to serve addresses in the range 192.168.0.64 to 192.168.0.192, using subnet 255,255,255,0. Since the mobile does not seem able to get an IP Address from the DHCP server we give it a static address 192.168.0.55. Notice this is outside the range sereved by te DHCP server to avoid conflicts.
We end up with:
'Phone IP address = '192.168.0.55'
'Subnet mask' = '255,255,255,0'
'Default gateway' = '192.168.0.1'
'DNS address' = 'user defined'
'Primary DNS address' = '192.168.0.1'
'Secondary DNS address' = '0.0.0.0'
I used something similar and was at last able to browse the web via wifi.
I hope all of the above helps someone out there.

I have just experienced this problem having been using the WiFi network for months without problems. I tries all the suggestions on these forums including the power settings, turning off WEP, and the fixed IP suggestion and none worked. I even reinstalled the firmware and reconfigured everything. It turned out to be the router. I had rebooted it several times to no effect but the DHCP always gave the N95 the same IP address lease. So I changed the range of IP addresses the DHCP could lease and restarted the N95. It got a new IP and was back working again.
If at first you don't succeed, try again. Then quit. There's no use being a damn fool about it.
-- W.C. Fields

WiFi connection problem testing

I am also one of many having the intermittent WiFi connection problem at home.
From a technical testing mode. Get the free the "FreePing" application by Marcel Lanz in the app store.
What you will find is when you are having the internet connection problem, you can not ping your Router. However, you can ping any wired Mac or desktop computer on your router/switch network.
This tells you, you are on the network, getting an IP address from the router DHCP server.
The problem is not related to the Wi-Fi connection or connecting to the network (OSI Layer 2 model).
It appears to be a problem at the OSI Network Layer 3. The router is having a problem in the routing table. The hard part is the Layer 3 problem can be either in the Touch or the router in this configuration. Meaning, the combination of both Touch and router is causing the problem. Thus, the intermittent operation.
Yes, this is probably more technical than anyone here cares to know.

Hi,
You should be debugging the driver / contact the vendor. Seems like netrtwlanu is realtek based chipset.
The abort points to this driver (at least the PC).
Regards,
Balaji.

Wifi connection problem better with full battery

I have a macbook air I bought in 2012 (1.7 GHz Intel Core i5, 4 Gb memory) I know there are a lot of problems with other users complaining of wifi connecting problems. I have experienced the same problem but only when my battery charge is less than 98%. After my macbook has been on sleep for several hours, and has not been plugged in, the battery slowly drains and when I try to use it, it refuses to connect to any wifi connection. But as soon as I charge it up to 100% then it automatically connects, without having to restart it. Just wondering if anyone else has experienced this and if there has been any other answers from Apple regarding a potential fix for this issue....

Try this and it should reset your printer. On the front panel press the * and the # key at the same time, then press 1,2,3 in that order on the touch screen touch the left arrow button twice which will take you to the reset menu then press ok. Press the left arrow two more times and it should say "semi-full reset" press ok and this will be performed. The printer should shut down and will have to be turned back on, it will ask you for your language and your country the printer should initialize itself and should print an alignment page. NOTE: any speed dial numbers will be lost when you perform the semi-full reset.
I was an HP employee
If I have helped you solve your issue please mark it as solved
**Say Thanks By Clicking on the Kudos Star**

New retina MacBook Pro - WiFi connectivity problems

Dear all,
I've recently purchased the new Haswell 13" retina MBP, and I'm having exactly the same WiFi connectivity problems the 2013 Airs had. I have a solid connection for a short time, and at irregular intervals it just drops out. All of my other devices are still connected and have no problems. I've tried with two different routers/modems, but the problem persists.
Is this a known problem - with hopefully a software fix in the forseeable future, or do I need to return the MacBook?
Many thanks in advance for your help,
Nic

I haven't got a Retina, but I do have the same wifi problem. And if you've looked at these forums, you'll see it's been going on for years and no one seems to have a handle on what the issue is. All I can say is if I were in your place I'd take it back and exchange it. You have the chance now, so take it.

Iconia A1-830 has a Wifi connection problem when it out to 3-5 meters

I bought Aser Iconia A1-830 in BestBuy and after 10 days I found out the Wifi Connection problem. If you stay close to router (1-3 meters) the WiFi signal is Good (not excellent). If I go to another room - Wifi connection is Poor or disabled. I changed it for another one (the same model). The second model was perfect only 1.5 months and now it has the same wifi connection problem. Can somebody help me? Maybe the problem in my router, but why it worked 1.5 months?

I'm not sure what the real reason is, but I do know it's a it of a hassle getting the connectors pushed back on. They are very tiny and take some pressure to install and I could easily imagine a wire not completely tied in place moving enough to work loose. Let us know how yours comes out.

Any wifi connection problems with new Macbook Pro 13" models?

I currently use a 15" Macbook Pro (about 3.5 years old) that has intermittent WiFi connection issues (intermittently loses signal). This seems to have been a very common problem with this laptop model. My kids, who use Macbooks, have no connection problems. In any case, I'd love to buy one of the new model 13-inch Macbook Pro's but hesitate because of my many issues with WiFi connectivity on my older Macbook Pro. Just wondering if anyone is experiencing connectivity problems with the new model?

I've never had Wifi connection problems with a Macbook and now with the 13" MacBook Pro I was flabergasted when I took my MacBook down the street to a coffee house with free WiFi. I went to connect to their WiFi and found my own WiFi connection listed. I thought this odd even though I was on the same block as my apartment, my apartment is six stories up. I connected to the Coffee Shop WiFi but it was really slow so I wondered if I could connect to my own home connection. I switched it over and lo-and behold I did connect! It was a good 300 feet away! I NEVER saw this with previously owned MacBooks including the black MacBook and the MacBook offered just before they moved the MacBook up to the Pro series.
So I'd say they have improved the WiFi nicely.

Connectivity problem from Verizon to China Telecom

It was China Netcom last time. Now, it's China Telecom.
(ref: http://forums.verizon.com/t5/FiOS-Internet/Connectivity-problem-from-Verizon-to-Asia/m-p/646257)
MTR:
HOST: alex-macmini.local Loss% Snt Last Avg Best Wrst StDev
1.|-- 10.21.1.1 0.0% 10 0.4 0.5 0.4 0.6 0.0
2.|-- l100.lsanca-vfttp-75.verizon-gni.net (72.67.93.1) 0.0% 10 8.5 8.9 5.7 21.5 4.5
3.|-- g1-2-0-3.lsanca-lcr-22.verizon-gni.net (130.81.223.8) 0.0% 10 9.5 12.2 9.1 26.4 5.1
4.|-- ae10-0.lax01-bb-rtr2.verizon-gni.net (130.81.199.106) 0.0% 10 10.7 11.1 9.9 15.7 1.6
5.|-- 0.ae4.xl4.lax1.alter.net (140.222.227.129) 0.0% 10 14.9 13.5 10.3 15.9 1.9
6.|-- 0.xe-11-2-0.gw2.lax1.alter.net (152.63.4.197) 0.0% 10 15.1 13.6 11.9 15.5 1.1
7.|-- internet-gw.customer.alter.net (157.130.230.74) 20.0% 10 336.4 324.1 302.2 336.4 10.5
8.|-- 202.97.90.129 10.0% 10 333.8 325.4 299.6 339.0 10.8
9.|-- 202.97.51.137 10.0% 10 500.4 489.1 459.6 503.8 12.8
10.|-- 202.97.34.81 30.0% 10 504.0 491.6 455.9 504.7 16.9
11.|-- 202.97.33.169 10.0% 10 513.5 501.7 480.6 517.4 11.1
12.|-- 119.147.222.34 10.0% 10 497.0 485.0 448.9 502.8 15.3
13.|-- 119.147.222.202 50.0% 10 502.0 482.7 452.6 502.0 18.2
14.|-- 119.147.27.226 10.0% 10 508.3 499.6 474.5 516.8 13.2
15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
16.|-- 183.60.57.155 0.0% 10 507.1 494.4 477.4 507.1 9.1
Note 7, 8, 9 are in China. 20% gateway packet loss? Unacceptable. Consider how badly TCP was designed, congestion control would render the link useless.

Things are only worse
HOST: alex-macmini.local Loss% Snt Last Avg Best Wrst StDev
1.|-- 10.21.1.1 0.0% 10 0.5 0.5 0.4 0.6 0.0
2.|-- l100.lsanca-vfttp-75.verizon-gni.net (72.67.93.1) 0.0% 10 34.3 18.2 5.0 34.3 10.3
3.|-- g1-2-0-2.lsanca-lcr-22.verizon-gni.net (130.81.223.12) 0.0% 10 10.2 11.7 9.4 14.8 1.7
4.|-- so-3-1-0-0.lax01-bb-rtr2.verizon-gni.net (130.81.199.40) 0.0% 10 8.9 11.8 8.4 23.2 4.2
5.|-- 0.ae4.xl4.lax1.alter.net (140.222.227.129) 0.0% 10 14.4 12.9 10.7 14.4 1.0
6.|-- 0.xe-11-3-0.gw2.lax1.alter.net (152.63.4.201) 0.0% 10 10.7 13.8 10.7 26.4 4.5
7.|-- internet-gw.customer.alter.net (157.130.230.74) 20.0% 10 343.6 345.2 337.0 350.7 5.2
8.|-- 202.97.50.45 10.0% 10 347.0 347.7 339.7 353.5 4.6
9.|-- 202.97.52.253 10.0% 10 489.7 491.5 482.4 510.1 7.9
10.|-- 202.97.58.97 0.0% 10 494.0 494.9 489.6 498.8 3.3
11.|-- 202.97.53.37 0.0% 10 496.6 498.9 494.2 502.7 2.9
12.|-- 202.97.57.206 20.0% 10 494.7 498.6 494.7 501.7 2.6
13.|-- bj141-130-154.bjtelecom.net (219.141.130.154) 50.0% 10 502.3 498.2 495.2 502.3 2.4
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
16.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
17.|-- 219.239.92.194 0.0% 10 510.3 514.8 510.3 519.8 3.1
18.|-- 124.202.11.62 0.0% 10 506.9 512.4 505.0 516.9 3.8
19.|-- 124.202.11.30 20.0% 10 506.2 513.0 506.1 517.4 4.4
20.|-- 115.182.92.1 0.0% 9 486.5 495.1 486.5 499.5 4.3

Chronic Wifi Connectivity Problems

My late 2011 MBP has been having chronic wifi connectivity problems ever since I got it, although I have really only begun to see the full extent. I bought it in late April 2012, so I am still covered by my one year warranty.
Problems are as follows:
Will not connect to certain areas. I am okay in my dorm, at my house, and several friend's houses, but it won't connect anywhere else on campus. (You can imagine that this is a problem.)
I am running bootcamp on it, and the Windows side has no issues with connectivity.
About every month, like clockwork, the wifi stops working altogether. It won't give me an IP address and the only solution is to clean reinstall OS. Which is getting very annoying.
Additional Information:
Within the first 60 days of having my mac, I had connectivity problems at a friend's house. Still covered by Applecare, they fixed my problem by renewing the DHCP lease and some other things that I can't remember.
I took the MBP to a Genius Bar when the wifi completely went out and the only solution they had was to clean reinstall the OS. This involves completely wiping the harddrive and reinstalling, not reinstalling over top of what is already there.
As you can imagine, I am extremely frustrated having to reinstall and restore my machine. I am wondering if these problems are preventable, fixable, or if my computer has a manufacturing problem that can be fixed under my warranty.
Thank you for your help!

Hey RJS568999,
I found that if you can connect to your Wi-Fi router, but are having issues with webpages loading, sending or receiving email, etc., Apple recommends you use Wireless Diagnostics, included with OS X Mountain Lion v10.8.4 and later.
You can read more about it here:
About Wireless Diagnostics
http://support.apple.com/kb/HT5606
Cheers,
Delgadoh

I m trying to transfer my data from my imac to my macbook pro using transfer manager i m connected to wiifi it says that the process will take above 55 hours ? I have only 38gb to tranfere ? Why so long isnt normal

Hi
I m trying to make a transfer to all my data from my imac to my macbook pro with wireless ... And using my transfer manager as requested but it show 55 hours time to download ? Whats wrong ?

So there are several factors that may point to why your transfer is going to take so long. First and foremost it is going to be the type/speed of wireless you're using. Your router and computers should all be using the same type of wifi (ie 802.11G or 802.11N). That will ensure the best "theoretical" transfer speeds across your network. Depending on what type of router you have and what type of wireless cards your computers have that will determine the max theoretical transfer speeds you could achieve. For instance the fastest available wifi is currently 802.11N at approximately 300MB/S maximum transfer speed. Realistically you'll probably see about 10% of that.
Secondly the speed of the computers and their hard drives will also play a large factor in the transfer time. If your computer has a slower processor or uses a lot of virtual ram (which uses the hard disc drive) you will experience slower transfer speeds.
As seventy one said you will experience MUCH faster transfer speeds over ethernet. You will especially noticie faster speeds over gigabit ethernet. Gigabit speeds require both computers to have a gigabit ethernet port and a router with a gigabit ethernet switch.
With all of that being said depending on other variables the connection may speed up and slowdown depending on current network traffic and your transfer time may increase/decrease accordingly. I would suspect it won't take 55 hours.

I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation

I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation to this one.

Eels290776 wrote:
if my external hard drive is not connected to either of my machines, and I download something onto my iMac and then something different onto my Macbook, where are my machines going to be storing the new downloaded media
when the drive is not connected, +iTunes media folder location+ will default back to <MacintoshHD>/users/<yourname>/music/iTunes/iTunes music (or media)
and when I next connect the external hard drive how will I easily get the newly downloaded media onto the external HD
you'd have to point +iTunes media folder location+ back to the external via preferences > advanced > iTunes media folder location, then file > library, organize library > consolidate files
and essentially, to have it easily readable on both machines?
in that case it might be best to copy the entire iTunes folder to the external. then, on each machine, launch iTunes while pressing option on your keyboard. when prompted, click on +choose library+ and navigate to the iTunes folder on the external.
note only one iTunes can access the iTunes library @ a time !
also, make sure the external is mounted on either machine before launching iTunes.
JGG

I recently updated? to Lion from 10.6.8(snow leopard), and things seem to be running slower. Has anyone had similar problems? I have Feb 2011 Macbook pro 13" 2.3 Ghz.

I recently updated? to Lion from 10.6.8(snow leopard), and things seem to be running slower. Has anyone had similar problems? I have Feb 2011 Macbook pro 13" 2.3 Ghz.

As Shootist pointed out, the system uses more power.
However, initially it will reindex the hard drive for spotlight, which will slow things down temporarily.
It also must rebuild caches that eventually will speed things up.
If it has completed indexing the hard drive (no dot pulsing in the spyglass), then there might be something wrong.
Start by booting into the Recovery HD (a partition created with Lion that has Disk Utility and reinstallation options) by holding down cmd-r when you restart. You can let go when the gray screen appears.
When it boots, select Disk Utility and Repair the drive.
If that doesn't speed things up, try re-installing the OS from the same Recovery HD. It won't delete any of your files, but it has helped some people whose Macs ran slow after installing Lion.
Also, how much memory do you have? Lion needs RAM so maxing your Mac out might also help.

WiFi connection problem from HP Photosmart C4780 to MacBook Pro

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