Wifi extender will not hook up to network, why?

wifi extender will not hook up to network, why?

Unfortunately, your post provided very little information for us to begin to troubleshoot your issue. We only know as much about your issue as you can tell us.
What is the model number of the AirPort Extreme?
What is the model number of the AirPort Express?
Which device will extend which?
Will the extender connect using a wired Ethernet connection, or connect wirelessly?
What operating system are you using on your Mac or PC?

Similar Messages

  • My wifi will not detect networks and will not search for other networks when I search for them. Do I need a new iPhone or can I fix it myself?

    My wifi is on and when it tries to find a wifi connection, the gray little circle just keeps spinning and will not detect our home wifi. I have tried to search for it and connect to it manually, but it will not search for the network name. I'm hoping I don't need a new phone so please help.

    The following may have something that will help: http://support.apple.com/kb/TS1398

  • My iphone4 will not connect to my network.  My iPad and my wife's iPad and iphone4 all connect to my network.  I have tried the solutions in Apple trouble shooting site. Still no connection.The "wheel" turns for 2 sec. then stops w/o connecting?

    My iphone4 will not connect to my network.  My iPad and my wife's iPad and iphone4 all connect to my network.  I have tried the solutions in Apple trouble shooting site. I even tried the freezer option. Still no connection.The "wheel" turns for 2 secOne then stops without connecting.  Anyine have a solution to this issue?

    I have an AT&T contracted iphone 5. Cannot send mms to anyone but other iPhone users. If you search the Internet, you'll see that the problem is everywhere...both the carriers and Apple are actling like the problem belongs to the other, or feigning any knowledge (which is kind of funny since the no MMS thing was in an ios6 beta that was released awhile ago, so I KNOW apple knows about it). No, I'm not running a beta (obviously, I just got my iphone 5).  Awesome. Have a great camera on this thing, but cannot send OR receive MMS from anyone other than other iphone users. Gotta love it.

  • TS1398 When I try to connect to the wifi it will not unlock. It will not even search for a network. I have reset the phone and reset the network. Any ideas.

    When I try to connect to the wifi it will not unlock. It will not even search for a network. I have reset the phone and reset the network. Any ideas.

    I Can do that for home but not at friends and work places, nobody else has any problem joining it!! I'm wondering if restoring factory settings will solve it but don't really want to do that as its a hassle to reinstall everything for it to not solve the problem!!

  • IPhone WiFi will not connect to home network.

    iPhone will not connect to home network.  WiFi is on and correct password is entered.  iPhone error msg says incorrect password.  Reloaded network software and did not activate password but iPhone still shows network as locked. 

    Some people who experience issues connecting to or even seeing there Wireless network should follow these steps.
    These steps are just a guideline and its not 100% that it will fix your issue.
    Mainly, if the issue persists, its possible there is an issue with your iOS settings or a hardware failure within your iPhone or iPad, specifically the Wifi adapter.
    You would want to follow these articles to do a reset & restore prior to saying it is a hardware issue.
    #1: Reset: http://support.apple.com/kb/HT1430
    #2: Restore: http://support.apple.com/kb/HT1414
    You will need to access your Admin control panel for your router.
    If you have an Airport Extreme BaseStation, you just need to open the Airport Admin Utility found in Applications > Utilities Folder.
    Enter your credentials and you will have access to the settings from there.
    For a PC: Do NOT use the CD that came with your router. That is used for people who do not know how to setup a router properly and these settings will not be available for you in most cases.
    If you are using anything other than an Airport BaseStation:
    Open a web browser:
    In the address bar, type:
    192.168.1.1 (Mainly used for Asus, Linksys, etc) or 192.168.0.1 (D-link,Belkin)
    How to figure out what the IP address is to type in?
    Windows:
    Hold down the windows key, then press R. This brings up the run box. In that box type "cmd" (without the quotes) and press enter. In the black box that pops up, type "ipconfig" (without quotes) then hit enter. Your default gateway is the IP address for your router. It will start with 192.168.....
    Take that number and put it into the address bar in your browser and hit enter. It will then ask you for a user name and password. For linksys, it's admin for both. If you have another brand, just google "default password for ******" replacing the asterisks with the brand name of the router. Once you have entered the correct user name and password, you're there.
    Mac:
    1.From the Apple menu, select System Preferences.
    2.In System Preferences, from the View menu, select Network.
    3.Select the appropriate port. For example, choose Ethernet for broadbandconnections, AirPort for wireless, or Internal Modem for dial-up.
    4.Click Advanced... , and in the sheet that opens, click the TCP/IP tab.
    The number next to "Router:" is your default gateway.
    Once you get into your admin panel do these setting changes.
    1.On the router change the channel for the 2.4mhz band to channel 1, 6, or 11 (recommended), rather than auto.
    2.Also set that channel width to 20hz only, rather than 20hz or 40hz (Auto)
    3.Make sure Security is set to WPA/WPA2-Personal. Anything else will cause issues. (of course, make sure you know your password for security)
    4.Make sure to Apply/Save these settings. Sometimes the wireless connectivity will go out during this change and will come back on within 15-30 seconds.
    5.On the iPhone/iPad go to Settings > Wi fi > click the blue arrow beside the network > Select Forget network
    6.Go to Settings > general > reset > reset network settings
    7.Power the phone off and on. Connect again
    For additional assistance in troubleshooting Wifi connection problems go here: http://support.apple.com/kb/TS1398

  • My ipad 1st generation will not locate wi-fi networks.  i have reset and have done router reseting, still nothing.  any suggestions?

    my ipad 1st generation will not locate wi-fi networks.  i have reset and have done router reseting, still nothing.  any suggestions?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT4528 My iphone 4s is connected to my wifi but will not connect to internet

    My Iphone 4S is connected to my wifi but will not connect to the internet.  Does anyone know how to fix this?

    Try going to settings>general>reset>reset network settings. Once you've reset your network settings you will need to be able to plug in your wifi/router password to your wifi appliance. (password to wifi router)
    Good luck.

  • HT1222 Certain wifi's will not work on my iPad, it will show that it's connected but will not connect.

    Certain wifi's will not work on my iPad, it shows it's connected but will not connect.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My ipad receives email with the hotel wifi but will not send.  The error message is "user name or password for ........is incorrect" but both are correct and unchanged.  Restarting iPad didnt help.

    My iPad receives email on the hotel wifi but will not send.  The error message reads "user name or password for smpt......is incorrect" but both are correct and unchanged.  Restarting iPad did not help.

    I did try this too, but when I access my webmail on the iPad, the iPad doesn't allow me to type my message.  I am able to enter in the "to" address and the "subject" line, but then the keyboard will not come up for me to type my message.  Is there some trick to this?  Very frustrating!

  • I have a RCA media streamer that will not connect to my network with a new airport extreme.

    I have a RCA media streamer (Model # DSB872WR)  that will not connect to my network with a new airport extreme.I had to create a new network and  my computers are connected but media streamer will not. Can anyone help? Thank you

    Hi, papineaubill!
    Welcome to The Canon Forums, and thank you for your inquiry!
    We appreciate your participation, though we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.  If you live outside the United States, please click here and select your country or region for your support needs.
    Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
    Thanks for choosing Canon!

  • My wireless internet is working with all of my other devices but my imac will not connect to the network?

    Can anyone help?  My wireless connection is working on both my iphone4S and my ipad2, but my Imac will not connect to the network.

    First run Software Update to make sure your iMac is up-to-date.
    Even though things are working OK on other devices there may still be issues with your modem or router so it's best to start there. Locate the manuals on both devices and reset each. Do the modem first then the router. Next make sure the router has up-to-date firmware. If the problem continues after updating resetting and updating both devices then download and install iStumbler and let it run for about 30 minutes. iStumbler will scan your area for the Wi-Fi networks being used, pay attention to the channels each network is set to. Most routers are  pre-set to channels 5 or 6 and if you are in a congested area and all the routers are set for channel 5 or 6 then you can see where there might be a problem. Set your router's channel to one not being used in your area, you have at least 14 channels to choose from. Also check to see if your router is using 802.11n, if it's not then it would be wise to upgrade the router to a faster device.
    Next is if you are still having issues the problem could be your ISP's DNS settings. If you want to learn about DNS please read CNET's DNS Article and MacWorld's DNS Troubleshooting . Then use the instructions below to reset the DNS settings:
    1. System preferences
    2. Network
    3. Click Advanced
    4. Click DNS tab
    5. Click + sign
    6. Add 208.67.222.222
    7. Click + sign
    8. Add 208.67.220.220
    9. Click OK.
    10. Exit System Preferences

  • HT204409 My iphone5 connect to my wifi router but my wife's will not

    My iPhone connect perfectly to my wireless router but my wife's will not, I have tried connecting her phone to a friends wireless....still will not connect...I have tried turning wifi off and back on again....still nothing....tried turning phone off and on.....nothing...tried holding the power button and the everyday use button(don't know what it's called..lol) until the phone shut off and turned it back on and still nothing....any help would be greatly appreciated as she has now begun nagging me about it.....thanks in advance

    Thanks for your help....I didn't think of that because my iPhone 5 and our laptop worked fine on the wifi....but this seems to have fixed it

  • I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

    I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

    I too am having the same problem. I'm glad to know it's not just me

  • TS1702 my ipad2 was restored twice as it will not connect to my network, so what steps must I take to get iCloud and my ipad2 to work together and how do I connect so I am on internet????

    my ipad2 was restored twice as it will not connect to my network, so what steps must I take to get iCloud and my ipad2 to work together and how do I connect so I am on internet????   I connect tp my mac mini. It is on my own network. Mail and Safari open on it just can not get my ipad back online!!!     HELP!  LOST HERE!!!!

    Uwdawgfan-
    Your new router may not correctly handle Bonjour data required by AirPrint.  Contact Frontier to correct the router's setup.  A firmware update may be required.
    Fred

  • 6630 Will not go back on network

    Hi, there is a certain point that I drive through where I loose 2G signal on my phone and it will not go back on network until I reboot the phone even though I am back in an area with good signal. When the phone locks out like this the Vodaphone UK op logo is gone, but I get the little 3G symbol which is not normally there. When I have spoken to Voda, they firstly told me that the 3G logo is always there (shows you how much they know) and then they tried telling me that newer phones do need rebooting if signal is lost to reset them on the network.
    Please can someone help please.
    My FW version is V2.39.151 19.11.04 RM1

    Get a SW update, my friend!
    Any service centre (list here) or Carphone Warehouse should be able to do it for you.
    I think the latest is 5.03.21

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