Wifi gone slow on ios devices connected to AEx

I have the current gen airport express which is using both 5ghz and 2.4ghz. i have a mbp mid 2010, ipad mini and iphone 5 connected to it. i assume all the three devices are capable of 5ghz networking. my AE connects to my ISP via pppoe.
i am on a 10 mbps line and i get a full 10 mbps (1.2mBps) on my macbook pro. for some reason iso devices are experiencing a terrible slow down. even the apple tv 3rd gen is experiencing lags. i barely get about 400kbps (50kBps) of speed from the ios devices. this is when there is no active download running on the macbook. i got this app from the mac app store called systempal and it doesn't indicate any activity on the mac.
to confirm if this has nothing to do with the "speed test" app on the devices, i ran the test from different speed testing apps. all reported same results. and the speed test app on an android device on my network reported full download speed!
also, when transfering some movie files to my ipad over wifi from my mac via itunes, the speed was terribly slow. it took about 20 minutes to transfer a 900 mb movie to my app via itunes file sharing.
i have done the usualy troubleshooting like rebooting the devices and the router, resetting the network settings on my devices and resetting the router, etc.
no go!
can someone help please?

    Hi JBelcher!
Thanks for troubleshooting your device with Samsung regarding the hotspot and iOS devices. I see that you mentioned you have no problem with Android or Windows devices, and the only issue is with Apple devices.
Have you tried the hotspot in different areas with the iOS devices? Please do so and check the speeds in different areas.
Please also complete a master reset on the Charge and let us know how this works for you. Here's a link on the master reset. http://bit.ly/w21WpW
Thanks!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

Similar Messages

  • WIFI too slow after IOS 6 installed. SAFARI is loading very slow for burmese language website. Please help.....

    WIFI too slow after IOS 6 installed. SAFARI is loading very slow for burmese language websites. Not only that....many other websites too.....Please help.....Don't expect that ENglish is only language we expect to view on IPAD......
    Most websites are responding very slow with safari & many other broswers opera.........Too annoying IOS 6...Give me IOS 5 back...Tell me how.....
    I am too angry with IOS 6.......My IPAD 2 & IPHONE 4S all suck after installing IOS 6..........
    I can't believe "$600 billions " company released without testing on every devices with different wifi routers, applications on their store.........   
    Give me some ways to downgrade to IOS 5.1.1......

    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Is there a way to activate the WiFi sync option without my device connected (iTunes/ PC cannot see my iPad 2)?

    When I connect my device (iPad 2) to my PC via USB it isn't seen by both my PC and iTunes, it just charges so I know my USB isn't broke. I want to activate the WiFi sync option to sync my data on my iPad because I can't anymore. Earlier I had the option checked but I wanted to compare the speeds of syncing and I couldn't reactivate the setting.
    I have looked around and I have seen not one helpful forum or thread, they all lead to this link: http://support.apple.com/kb/HT1386
    Any useful information would be great!

    Howdy CalSeedy,
    The following article contains tips that can help get iTunes to recognize your phone again.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • Why won't Apple allow WiFi sync'g of iOS devices on PowerPC Macs running OS 10.5.8 and latest iTunes?

    Another note, I can't believe that after all of this time with the new discussion boards, you still can't edit posts from any of Apple's iOS devices.
    I posted this on my iPAd and had to just edit this from my Mac because I accidentally posted this question before I finished.
    Royal Pain!
    Message was edited by: MichelPM

    My Mac connects to the Internet via WiFi through a WifI card. I am running OS X 10.5.8 and the latest update of iTunes to find that Apple has (I think) artificially, not allowed sync'g of iOS devices on 10.5.8. This option is greyed out and says for OS 10.6 and above only.
    Why impose this limit if we Leopard users can still use the latest version of iTunes and have WiFi capabiltity to do so?

  • Is the wifi iPad mini a iOS device?

    If it is not how do I remove updates so I'm not running on software that is. Or is this just something they don't tell you as a way to make more money by forcing me to purchase a iPadMini wifi-cellular. I have spent a lot of money on apps and movies to just stop using apple products.

    All iPads, iPhones, and iPod touches are iOS devices.
    (103033)

  • External SWF slow on iOS device.

    Hi! I would like some advice for loading external SWF on iOS devices because it is very slow, and also sometime when I load external SWF there is always message 'Uncompiled ActionScript' showing. Please tell me how to avoid this msg.

    This is not Adobe Air limitations. This also affect on any software. Android don't have such issues.
    In your case - you can use external assest but only if you link external files as I said above. Adobe Air during compilation will rip source code from SWF and embed it to the app. Your server files can be used for app. Read this more details http://blogs.adobe.com/airodynamics/2013/03/08/external-hosting-of-secondary-swfs-for-air- apps-on-ios

  • Wifi very slow after iOS 6.1 upgrade

    Per iOS 6.1 I had no problems with my phones wifi.  After the upgrade however the phone will connect to it but data transmission is extremely slow.  Speed tests show that my connection speed on wifi is under 2Mb as where before the upgrade it was around 30.  Mail will not download now either without turning off wifi and going to lte.  Have also noticed that lte will randomly turn off and go to 4g while I am using it.  The phone usually then goes to no signal and then back to full.

    My
    iPhone 4s
    on ios 6.1 is so slow ..... I am getting irritated first time with apple product mainly after step up on ios 6. Everything works great in ios 5.1.1 .....
    Please fix this I cant download movies from itunes It takes so much time.....

  • HT1296 How do I switch WiFi syncing on my iOS device from an old computer to a new computer?

    While trying to move between an old computer a new computer I find that I cannot convince my iPad to WiFi sync to the new computer and no amount of power cycles seems to affect it.

    You set up WiFi syncing for a new computer just like you did for the old computer.
    If you still have the old computer, connect the iPad to it and unselect WiFi Syncing with it. Uncheck Sync this iPad over WiFi and click on Apply, then eject the iPad.
    I assume the power cycles means turning on off the iPad and the computer and restart them. Instead of just restarting the iPad, reset it and reboot your computer again.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    It might not hurt to reboot your router either. Unplug it for about 30 seconds - or is this part the the "power cycles" that you already tried?
    It would really help if you explain what happens, what steps you have gone through, etc ....rather than just making a statement about what you can't do. If you tell is what you have gone through, it might be helpful.
    Are you taking about all WiFi syncing or can you manually initiate the sync but it will not auto sync when plugged in etc, etc. .... Details ....

  • My new iPhone 5 has stopped connecting to wifi whilst all my other devices connect fine. I have reset network settings and still not connecting via wifi or 3g

    iPhone 4 has stopped connecting to Internet on wifi and 3G . Resetting network settings did not fix problem Help please

    Howdy TrumpetCharlie,
    We've an article that can help get your WiFi working normally again.
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    http://support.apple.com/kb/HT4628
    Cheers,
    Allen

  • Wifi Password sharing between iOS devices

    I have a new iPad 3 and was pleasantly surprised when I progammed a friends wifi network into my iPhone 4 and the network magically appeared in my new iPad password installed and all witout any input from me. So I programmed a wifi network at work into my iPad but the iPhone is not showing it at all. The iPhone is on 5.0.1 and JB.
    I do not have a Mac, but is there a setting I am missing that allows this to go 2 ways? Or am I completely missing someting here? Thanks!

    Yes, I detected his network and he provided the key whic I entered on my iphone.  It then appeared on my iPad as well with no prompting.

  • "another device is using the same ip address.." - iOS devices won't connect to AEBS wifi.

    I've got a Motorola modem/gateway - 3360 from WalMart.  I have the AEBS working in bridge mode connecting my iMac & Printer fine, but my iOS devices won't connect. 
    While troubleshooting & trying all types of settings, I was able to get EITHER the iMac or the iOS devices connected to internet, but not both at same time.
    Then I noticed I am getting "another device is using the same ip address.." message.
    I have changed the AEBS ip address & had been able to get either the iMac or iOS devices working depending on which ip address I use. 
    BUT now, all my iOS devices dont connect to the internet regardless of the ip address of the AEBS.
    All my iOS devices see the network, and accept the network password, but they do not connect to internet, circle just keeps spinning...
    Any assistance is GREATLY appreciated.
    Thanks for any assistance,
    Dave

    It looks like may have to go back to square one and delete my network & set it up from scratch if I don't figure it out.
    If you do go this route, I would like to make a suggestion for your consideration, and that is to assign static IP addresses to devices that are "permanent" on your network or ones you want to make sure can be reachable at all times. These (again) would be servers, routers, wireless access points, network printers/scanners, NAS devices, etc.
    I would recommend the following IP addressing scheme as a baseline and you are certainly free to deviate in any way you see fit to meet your networking requirements:
    Reduce the number of IP handed out by DHCP. By default, most routers will provide 100-200 private IP addresses within their DHCP leasing scope. The AirPort, by default, assigns 10.0.1.2 thru 10.0.1.200 via DHCP. Your Motorola may assign 192.168.0.2 thru 192.168.0.150. Either way, I would reduce this to no more than fifty (50) total which should provide you with plenty of addresses even if you are hosting gaming convention at your home.
    I use the following IP address scheme for the "permanent" network clients:
    Network Printers: 10.0.1.200 - 209
    NAS Devices: 10.0.1.210 - 219
    Wireless Access Points or routers reconfigured as bridges: 10.0.1.220 - 229
    Servers: 10.0.1.230 - 239
    With the "permanent" devices pre-assigned with static Private IP address that are outside of the DHCP range, you shouldn't ever get an IP address conflict again.

  • Won't connect to wifi after updating to ios 6.1.2

    Updated my Ipad mini to ios 6.1.2 and now it won't connect to my wifi network. All other devices connect. Tried resetting network settings. Tried hold the home and power button until reset. Tried restoring.
    Thoughts???????

    It sees the network. As far as the router goes, I'm staying at a hotel right now not sure if they will reboot just for me. Everything worked fine yesterday after the update but this morning no luck.

  • My iPod touch 4g has stopped connecting to the wifi yet all my other devices are fine?

    My iPod 4g hasn't been connecting to the wifi here since last night. It gets up to the point where the little wifi sign next to the server name becomes blue but then the tick never comes up next to the name to verify the connection. I have tried restarting my iPod multiple times, resetting network settings, turning wifi on and off and turning iPod on and off but nothing seems to be working... Anyone got any ideas as to why this might be happening and how to resolve it?

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • TS1398 My iPhone 4 won't connect to my home WiFi, but all my other devices are connecting to it just fine. Please help!

    Hey everyone, I have been having this problem for about a day or two now. I have an iPhone 4, and have iOS 7.1.2. Basically, my iPhone will connect to my home WiFi sometimes, but it randomly loses connection and won't connect for hours upon hours. I have tried turning it on and off multiple times as well as resetting the network settings. I know that it is not my network's problem because a member of my family has an iPhone 5S, and it works fine with the WiFi, along with all of my other devices. This issue is getting very annoying as I don't like to use my cellular data at home since it is limited. Please help me!! 

    Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
    What happens when it fail to connect?
    -----  Does the iOS device see the network?
    ----- Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • IPOD NOT CONNECTING TO WIFI AFTER UPDATING TO IOS 8.1.3

    I recently updated my ipod touch to ios 8.1.3. after which it stopped connecting to my wifi device saying password is incorrect. Needless to say password was correct and other devices were connecting fine. I restarted device, tried connecting it with other wifi devices (it didnt connect to other devices either) , i reset network setting , erased all contents and reset setting and finally restored ipod to factory setting using itunes but problem is still persisting.. Now I have an ipod without wifi which is pretty useless. Need your help in this regard

    Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

Maybe you are looking for

  • External LDAP for UCM

    Hi. Is it possible to use external LDAP server for my UCM server without using external LDAP server for my admin server? That is I have a domain with admin server and UCM server. My admin server doesn't have external LDAP. So is it possible to use ex

  • Im from canada and going to spain will a spaniard sim work on a canadian iphone?

    im from canada and going to spain will a spaniard sim work on a canadian iphone?

  • Cut/Copy/Paste - How to set the key bindings ?

    Hi, I'm currently using the motif LnF in Windows. It matches the colors and style I want. The problem is: people using Windows want to use the standard windows key bindings (that is: CTRL+V, CTRL+C, CTRL+X) instead of the Motif ones. Does anyone how

  • Performance and scratch disks

    hello! i am currently working with the follow: Mac Pro 3.5GHz 6-Core intel Xeon E5 64GB RAM 1867 MHz DDR3 500GB flash storage external G RAID 8TB thunderbolt my question is regarding my photoshop performance, recently i have been working on some mass

  • How to convert word to pdf for free

    I am using Adobe Reader X on Windows Vista and need to convert my resume from Word to PDF.