Wifi grey'd out on itouch 4Gen

I've reset all settings, turned it on and off, updated new version and still can't get the WI-FI to turn on. Also bluetooth is also grey'd out too.

Not good
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

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I-phone wifi grey-ed out.

I-phone wifi grey-ed out. Is there a way to restore it? I've been getting it ever since i updated to ios6.1. Some of my apps can't activate too. Can i get some help with it?

Check Settings/General/About and Wi-Fi Address. If it says "N/A" or "000.0000.000" your iPhone needs repairs, and I hope you are in warrenty.
Backup the iPhone and restore it if that does not show up in about. If a full restore does not fix the issue, your iPhone needs repairs.
Grey Wi-Fi is usually indicative of a chip loose in the iPhone or a serious software issue.

Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

TS1398 Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working!

Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
Come on Apple.....get this issue sorted out!

Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.

Iphone 5C wifi greyed out and screen going crazy

Hi I bought my iPhone back in October in Us from Tmobile, since December the wifi greyed out and hasn't worked once (been living on data) now recently the screen goes crazy, it types by its self unlocks the phone (dont have a password) sometimes calls people etc... now the thing is I recently moved to Dubai and I cant go to a apple store as we do not have one here, so could I ship my phone to States and have apple repair it or give me a replacement if I pay for their shipping costs back to Dubai ? Thanks for any help I can get

If not jailbroken, restore the iOS. Most likely there is a hardware problem
The warranty is valid only in the USA. Apple will not accept shipment from or ship to any address outside the USA for this phone.

Iphone 4s- 6.1.2- wifi greyed out?

Ever since I upgraded from ios 6.1 to 6.1.1 then to 6.1.2 I have had my wifi greyed out and unable to use it. This has been like this for a month now.
I have reset all settings, restored from points before this update, restored and set up as a new iphone, deleted all data and settings.
Still nothing, the problem has persisted.
Will I have to go to Apple Genius bar now? As its really annoying...
Cheers

Call Apple Support or take it to an Apple Store.

WIFI GREYED OUT AND APPLE WANTS TO CHARGE 200$....

Seriously,
I've had my 4s for about 2 years now and since updating to IOS 7.04 my wifi has greyed out and will not work. I've tried all the reseting issues(airplane mode, reset network settings, erase all settings), all of these have fixed issue for about 20 minutes and then wifi greys out again. I went to an Apple store and they were willing to change the phone for a 200$ fee. Seriously?? I can't believe that Apple would do this. This is my first experience with an Apple product being defective and I was appalled. I was with blackberry for over 10 years and anytime I had an issue with warranty there was not questions asked and device was replaced and I did not have to pay anything. I was at the Apple store at 9am and there was about 50 customers with issues. WOW!! All that to say that I'm now stuck with a device that has now WIFI. This is just great.
Thank you APPLE for your great support!!

Like I said on my previous post. I am not complaining about the warranty, If the phone becomes defective and it is my fault and I don't have a warranty anymore, I'm fine with paying to get a new phone. I'm just saying, when its become clear that this is an issue with the update that Apple has sent and to no fault of mine that my wifi is not working anymore(and others can concur that they've been having the same wifi issue after updating to IOS 7 and later), it would be very sincere of a company as big as Apple and seems willing to help their customers stay with their products, that they should be abit more attentive to the consumer that spends their hard earned money on their product. Especially when it seems to be that the phone is not working because of their updates that they have sent.

Wifi greyed out after ios 6.1 update

My WIFI greyed out after 6.1 update, then my power buttion failed. Basically this update ruined my phone which was working perfectly. Does anyone have any soultions to these problems? Thank you.

Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

Is it worth paying to have iphone 4s fixed after wifi greyed out

Hi all my iphone 4s isnt connecting to wifi greyed out since updating ios7 tryed all troubleshooting tips etc its 15 mths old so not covered but after contacting apple i can send it for repair for €211 this seems harsh seens its their fault issue only started due to the update have read why , read loads discussions and so many with same problem So have repair set up is it even worth it or as anyone done this what was outcome ??

Some folks think the problem is due to poor solder connections of the WiFi chip on the card. Heating may expand the joints to cause temporary connectivity. The chip itself could be of low tolerance, and the iOS update causes it to fail the threshold. If you have tried the software resets, then the cure is to reflow the solder of the chip to the WiFi card, or to replace the WiFi card. Apple will not "own" this problem, even though it seems to be widespread. Apple offers to renew your contract for a new iPhone at $199. Certain repair shops will tackle this problem, although many local shops will not. In the US try iFix Miami Beach. See them on eBay <http://www.ebay.com/itm/iPhone-4S-Grayed-Out-Wifi-Wireless-Fix-Repair-Service-Tr usted-Specialists-/161160765436?ssPageName=ADME:L:OU:US:1120> for a $69 fix. They fixed my iPhone 4S and returned within a week (even over the Memorial Day holiday weekend). In Europe, I have read about, but have not tried PodMod <http://www.podmod.org> Hope this helps.

Hi have iphone 4s factory unlocked wifi greyed out.. need permanent fix pls

have iphone 4s factory unlocked wifi greyed out.. need permanent fix tried everything but not working... what would e the cost of repair ??

It has no correlation. You do not have to have an Apple ID in order house an iPhone. An Apple ID is only needed to use iCloud and iTunes & App Store on an iPhone. You can have an iPhone set up as new, no user data whatsoever, and still connect to wi-fi.
Making a new Apple ID had nothing to do with fixing the wi-fi on your iPhone. It's like saying that putting a new driver into a car suddenly fixed the transmission problem.

HT201253 How to fix the Wifi grey out button

How to fix the Wifi grey out button

Same exact problem, and the linked how-to repair, does not fix the problem.
Wifi is grayed out, iphone 4s, iOS 8.1.1 update (11/29,14) just killed the wifi dead. iOS 8 updates killed Bluetooth....
I just don't understand this at all....

Sync itouch 4gen and it pulled movie purchased off

I purchased several movies ie. toy story 3 and cars for my child to watch while traveling on the road. they do cost a pretty penny. I purchased them only after I could not get my digital copies at home to transfer from my PC to my itouch 4gen. So I bought them and downloaded them via wifi at home. Had them on the itouch for about a week working fine. Then I sync them to my PC and it ripped them to itunes and will not allow me to download them back. When you highlight movie and click on advance the section that allows you to create a iphone or ipod version is greyed out and will not let you do anything. I have contacted apple a few times about this and we have uninstalled itunes from my computer and reinstalled it, backed up my itouch and restored it as well. Still same problem. I have waited to buy anything apple to see how well and easy things are, This has showed me how they just want to make more money out of me. Some one prove me wrong.

What happens when you select them to sync and sync them?

TS1559 I have 4s. After I updated ios7.0.3 my wifi is geyed out. I expected after ios7.0.4 update wifi will work again, but does not. It annoying, because I have to use my data... Does anyone know when it will be fixed or does anyone have the same problem

I have 4s. After I updated ios7.0.3 my wifi is geyed out. I expected after ios7.0.4 update wifi will work again, but does not. It annoying, because I have to use my data... Does anyone know when it will be fixed or does anyone have the same problem?

I have the same problem. After the upgrade, my wifi is greyed out, and the battery won't hold a charge long. I reset all the settings, tried all the things suggested by Apple, but it didn't work. I took the phone to Verizon, but they said they can't fix it, go to Apple
I made an appointment at the Genius bar, where the staff was incredibly rude and dismissive. A representative told me that the wi-fi is broken and I would need to buy a new phone for $200, because mine is out of warranty. I'm due for an upgrade in a few months, so I'm not going to pay $200 for another 4S now. I'm also not going to buy any more Apple products. Their upgrade caused this problem, and they are not standing behind their producet.

Wifi keeps dropping out after 9months without problems

At Christmas I bought my lady an Ipad(retina with wifi) sometime after that I noticed my 9month old iphone4s was not connecting to wifi, i thought it may be a DHCP problem on the EDIMAX wifi router which is setup to run WEP, I have tried the following roughly in this order. All with varying degrees of temporary success!
1 toggle wifi in iphone settings
2 toggle airplane mode,
3 Reboot iphone,
4 Reboot router,
5 Factory reset router - no password no encryption,
6 restore via tunes from december 2012 backup
7 restore via itunes from march 2012 backup
8 general reset and restore from march 2012 backup
9 as above but reset all settings via phone
10 Reset network settings in iphone
my wifi constantly drops out, sometimes the wifi toggle switch has greyed out requiring iphone reboot, sometimes even that hasnt worked and requires that the ihone has been restored.
I am now at a loss as to what has happened, is it hardware or software? I bought the phone from Tesco but am i correct that I can take it into any apple store for help?
TIA

Genius bar told me that the greyed out wifi toggle apparently is an indication the there is a hardware fault!
As you know if you followed the thread, I was able to recover for a very short time by restoring the operating system, but within 30mins the connection was being dropped. toggling the wifi on and off by either "forgetting network" settings or resetting iphone, or using the "aircraft mode" almost always results in a wifi toggle switch being greyed out! I don't know but it is possible that the errors are being tallied internally and on reaching a preset quota inform the user that there is an issue, This in my case takes the form of the wifi being greyed out!
The phone was just in warranty and apple replaced it free of charge, It had a month to run but the phone comes with a 90 day warranty. It was fully backed up so no real problem other than the 100mile round trip to the apple store.

IOS 6.1.3 hav'nt fix wifi greyed issue

i just restore my iphone 4s with the latest ios 6.1.3 but still can't fix the wifi greyed out issue .... why Apple how long should we have to wait ? PLZZZZZZ do something i fed up with my phone .... from ios 5.1.1 i got this issue still not fix in 6.1.3 .... why r u playing with us

Lawrence,
My 4 and 3G never suffered the WiFi disabled issue with any version of iOS they ran (I didn't install 6.x on my 4 yet) and I have yet to see it mentioned about any device older than the 4S, which for the record was released 10/7/2011 (a year, 5 months and 13 days) ago
As regards the WiFi chip overheating, I agree that is possible. Said device uses a BCM4330 for WiFi and BT, vs BCM4329 in the 4. A little searching reveals whilst the 4330 is in use in other non Apple devices, there doesn't seem to be any report of the chip overheating, though there may be other factors in the design and / or the processing load that iOS 6 places upon it that contribute to it doing so.
I doubt the replacement 4S handsets Apple is handing out are in any way different hardware-wise (posts suggest they're just handing out 5.1.1'd 4Ss) so with the same hardware/software combo it's probably just going to happen again when people update to 6. Is it right to say nothing on it and keep selling them?

Wifi grey'd out on itouch 4Gen

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