Wifi greyed out and wont turn on

just did the latest upgrade in software and now my wifi has been greyed out and wont turn on.
contacted apple and they let me know that it is my problem and will have to buy a new phone. anyone find a way to make the wifi work if the upgrade has a glitch in it?

I had this same problem - if your phone is still under warrantly then apple will replace it for you for free.
Otherwise you will need to pay for a replacement.
They will tell you to reset and restore etc but replacement was the only option for me.

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TS1398 iphone 3gs wifi grayed out and wont turn on plus Bluetooth in continuous search mode

iphone 3gs wifi is grayed out and will not turn on, plus bluetooth is in contiuous search mode, please help, I have tried everything thats suggested online, nothing works.

iOS: Wi-Fi or Bluetooth settings grayed out or dim - Support - Apple

TS1398 Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working!

Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
Come on Apple.....get this issue sorted out!

Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.

Iphone 5C wifi greyed out and screen going crazy

Hi I bought my iPhone back in October in Us from Tmobile, since December the wifi greyed out and hasn't worked once (been living on data) now recently the screen goes crazy, it types by its self unlocks the phone (dont have a password) sometimes calls people etc... now the thing is I recently moved to Dubai and I cant go to a apple store as we do not have one here, so could I ship my phone to States and have apple repair it or give me a replacement if I pay for their shipping costs back to Dubai ? Thanks for any help I can get

If not jailbroken, restore the iOS. Most likely there is a hardware problem
The warranty is valid only in the USA. Apple will not accept shipment from or ship to any address outside the USA for this phone.

I tried to sync music to my phone and some of the songs and greyed out and wont play.. i cant delete them off the phone, nor can i sync any more music. can anyone help me?

the songs i tried to sync to my phone and greyed out and wont play, i cant delete them off the phone or sync any new music.. can anyone help me?

Same problem here - iPhone 6, iOS 8.1.2 and itunes 12.0.1.26

HT4914 all my songs ive uploaded from my hard drive are greyed out and wont play on my phone. any advice?

all my songs are greyed out and wont play

Turn on the iCloud Download column in your song list in iTunes and that way you'll be able to see what has been copied to the cloud and what hasn't.
What is the size of your music library and what is the size of your hard drive?

Music wont play on my phone it says its there but its greyed out and wont play what do i do?

Music wont play on my phone it says its there but its greyed out and wont play what do i do? Ive already re downloaded the music but its not playing on my iphone.

Ok i think i have found out how to do it. Unplug your i phone, go to settings and then reset then reset all data and settings. This will warn you that it is going to erase eveything on your phone.
DO NOT BACK UP BEFORE HAND
then restart your phone and restore back up from when you donwloaded the new IOS5. This should sort out your problem :-)

My iphone 4s will not connect to networks. the button is greyed out and cannot turn o. I have reset the network settings and it still does not work - any ideas?

My iphone 4s will not connect to networks. the button is greyed out and cannot turn on. I have reset the network settings and it still does not work - any ideas?

Thank you I tried the reset again did not fix- I think I am down to calling Apple and paying for a tech - phone company says it is a software problem. I just updated to 8.1.3 - I thought the update might fix it.

I've had a problem with syncing itunes, when i sync it dosent sync songs previously deleted it just greys them out, which is great but if i want to add a new video or song from my computer it wont sync it will just grey out and wont play. now all my songs

ive had a problem syncing with itunes recently. when i delete a song on my iphone when i sync with my computer it still syncs but just greys out and is rendered useless. thats great unless i when i want to add new music or videos from my pc to my iphone it wont sync and will just grey out. i looked for solutions and one said that deleteing all your music from the usage in settings would fix it, well now when i sync all of my music is greyed out. ive tried adding all of my songs manually into my ipod instead of syncing entire library and nothing. (also when i select to sync music nothing shows up in the usage bar (normally 3 gigs) might help) could someone please help?

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

WIFI GREYED OUT AND APPLE WANTS TO CHARGE 200$....

Seriously,
I've had my 4s for about 2 years now and since updating to IOS 7.04 my wifi has greyed out and will not work. I've tried all the reseting issues(airplane mode, reset network settings, erase all settings), all of these have fixed issue for about 20 minutes and then wifi greys out again. I went to an Apple store and they were willing to change the phone for a 200$ fee. Seriously?? I can't believe that Apple would do this. This is my first experience with an Apple product being defective and I was appalled. I was with blackberry for over 10 years and anytime I had an issue with warranty there was not questions asked and device was replaced and I did not have to pay anything. I was at the Apple store at 9am and there was about 50 customers with issues. WOW!! All that to say that I'm now stuck with a device that has now WIFI. This is just great.
Thank you APPLE for your great support!!

Like I said on my previous post. I am not complaining about the warranty, If the phone becomes defective and it is my fault and I don't have a warranty anymore, I'm fine with paying to get a new phone. I'm just saying, when its become clear that this is an issue with the update that Apple has sent and to no fault of mine that my wifi is not working anymore(and others can concur that they've been having the same wifi issue after updating to IOS 7 and later), it would be very sincere of a company as big as Apple and seems willing to help their customers stay with their products, that they should be abit more attentive to the consumer that spends their hard earned money on their product. Especially when it seems to be that the phone is not working because of their updates that they have sent.

I purchased an album and it will play on my phone but it is greyed out and wont play in i tunes on my mac book

i purchased an album and it is on my phone and i can listen to it but on my computer it is there but it is greyed out and no album artwork. it wont play on my computer

Hi there,
It sounds like the album didn't completely download. I would recommend deleting the effected tracks from your iTunes library and redownloading them from the iTunes store. Take a look at the article below for more information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

Ipod touch 5th wifi greyed out and turned off. Will not turn on.

I combed through FAQs and communities and see that I am one of the lucky people with 2 iPod touch 5th Gens with greyed out Wifi that will absolutely not turn on. I have tried all the suggestions out there, resetting heating, cooling, etc. I have updated to ios 8. Has anyone come up with a solution to this problem? Of course these are no longer covered with Apple Care. You would think Apple would have a replacement program for this problem since there are plenty of people having this issue.

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

Wifi option is greyed out and wont fix after restoring to factory settings--PLEASE HELP!!!

my wifi option is "greyed out" therefore it doesnt allow me to connect to the internet. Ive restored it to factory settings, its still greyed out. Please, please, please help me out here.

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

IPhone WiFi greyed out and Bluetooth loading forever...

What I have is a 32GB White iPhone 4. It came pre-owned but undamaged on ebay. What's happening is that when I try to turn on WiFi in settings I cant because it is "greyed out", meaning I cant select anything or switch the toggle. Also, my bluetooth isnt working either and the option to turn it on is replaced by it showing the spinning "loading" icon forever. On top of all this, when I go to check the MAC address, it shows it as "Wifi Address: N/A".
I have tried resetting network settings, tried restoring from iTunes, tried DFU mode, consulted Apple about a 125GBP repair (Which I think is too expensive)... And when I got REALLY desperate, I even tried the infamous freezer trick.
What should I do? How can I fix this cost effectively and determine whether this device is suffering hardware or software-wise?
Thanks in advance,
Themankymoo

I guess if you have already tried it that many times then it really must be hardware. Obviously opening it up is not something Apple supports and it would void the warranty but since it doesn't exactly have one that is really up to you. If you can find a kit somewhere online or if you have some shop near by that will fix it for you for much less than the $149 to replace with Apple then thats a very open option that you have available.

WIFI greyed out and already tried resetting

I recently upgraded my wifi router and had to reset all of my devices. When I turned my ipod back on, the wifi button is greyed out. Apple said to reset the settings which I did three times. But it is still grey. Any advice?

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

Wifi greyed out and wont turn on

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