Wifi greyed out -- help

Hi, I've had the BB for a couple of days, but I don't have a data plan yet, so I just configured it to access my home wifi network. It works, and I can browse the internet, etc., but the Wifi logo still appears greyed out, and under manage connections, there's a white dash to the right of the wifi connection instead of the green checkmark I guess should be there.
So yeah, everything's working, but I can't seem to have the black and white Wifi logo. Is this BECAUSE I don't have a data plan yet? Or could this be another problem, and is actually giving me a limited connection without me knowing?

I have the same problem after cancel my data plan, when turn on the wifi the internet only work about 2 minutes or less and the icon come grey again, after turn off and on the wifi again work for two more minutes.... Let me know when you fix this problem.

Similar Messages

  • Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

    Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

    This is a user to user help forum only. You are not addressing Apple here.
    My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

  • Iphone 5C wifi greyed out and screen going crazy

    Hi I bought my iPhone back in October in Us from Tmobile, since December the wifi greyed out and hasn't worked once (been living on data) now recently the screen goes crazy, it types by its self unlocks the phone (dont have a password) sometimes calls people etc... now the thing is I recently moved to Dubai and I cant go to a apple store as we do not have one here, so could I ship my phone to States and have apple repair it or give me a replacement if I pay for their shipping costs back to Dubai ? Thanks for any help I can get

    If not jailbroken, restore the iOS. Most likely there is a hardware problem
    The warranty is valid only in the USA.  Apple will not accept shipment from or ship to any address outside the USA for this phone.

  • WIFI GREYED OUT AND APPLE WANTS TO CHARGE 200$....

    Seriously,
    I've had my 4s for about 2 years now and since updating to IOS 7.04 my wifi has greyed out and will not work. I've tried all the reseting issues(airplane mode, reset network settings, erase all settings), all of these have fixed issue for about 20 minutes and then wifi greys out again. I went to an Apple store and they were willing to change the phone for a 200$ fee. Seriously?? I can't believe that Apple would do this. This is my first experience with an Apple product being defective and I was appalled. I was with blackberry for over 10 years and anytime I had an issue with warranty there was not questions asked and device was replaced and I did not have to pay anything. I was at the Apple store at 9am and there was about 50 customers with issues. WOW!! All that to say that I'm now stuck with a device that has now WIFI. This is just great.
    Thank you APPLE for your great support!!

    Like I said on my previous post. I am not complaining about the warranty, If the phone becomes defective and it is my fault and I don't have a warranty anymore, I'm fine with paying to get a new phone. I'm just saying, when its become clear that this is an issue with the update that Apple has sent and to no fault of mine that my wifi is not working anymore(and others can concur that they've been having the same wifi issue after updating to IOS 7 and later), it would be very sincere of a company as big as Apple and seems willing to help their customers stay with their products, that they should be abit more attentive to the consumer that spends their hard earned money on their product. Especially when it seems to be that the phone is not working because of their updates that they have sent.

  • Is it worth paying to have iphone 4s fixed after wifi greyed out

    Hi all my iphone 4s isnt connecting to wifi greyed out  since updating ios7 tryed all troubleshooting tips etc its 15 mths old so not covered but after contacting apple i can send it for repair for €211 this seems harsh seens its their fault issue only started due to the update have read why , read loads discussions and so many with same problem So have repair set up is it even worth it  or as anyone done this what was outcome ??

    Some folks think the problem is due to poor solder connections of the WiFi chip on the card. Heating may expand the joints to cause temporary connectivity. The chip itself could be of low tolerance, and the iOS update causes it to fail the threshold. If you have tried the software resets, then the cure is to reflow the solder of the chip to the WiFi card, or to replace the WiFi card. Apple will not "own" this problem, even though it seems to be widespread. Apple offers to renew your contract for a new iPhone at $199. Certain repair shops will tackle this problem, although many local shops will not. In the US try iFix Miami Beach. See them on eBay <http://www.ebay.com/itm/iPhone-4S-Grayed-Out-Wifi-Wireless-Fix-Repair-Service-Tr usted-Specialists-/161160765436?ssPageName=ADME:L:OU:US:1120> for a $69 fix. They fixed my iPhone 4S and returned within a week (even over the Memorial Day holiday weekend). In Europe, I have read about, but have not tried PodMod <http://www.podmod.org> Hope this helps.

  • TS1398 Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working!

    Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
    Come on Apple.....get this issue sorted out!

    Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.

  • Iphone 4s- 6.1.2- wifi greyed out?

    Ever since I upgraded from ios 6.1 to 6.1.1 then to 6.1.2 I have had my wifi greyed out and unable to use it. This has been like this for a month now.
    I have reset all settings, restored from points before this update, restored and set up as a new iphone, deleted all data and settings.
    Still nothing, the problem has persisted.
    Will I have to go to Apple Genius bar now? As its really annoying...
    Cheers

    Call Apple Support or take it to an Apple Store.

  • Wifi greyed out after ios 6.1 update

    My WIFI greyed out after 6.1 update, then my power buttion failed. Basically this update ruined my phone which was working perfectly. Does anyone have any soultions to these problems? Thank you.

    Try the suggestions here to see if they resolve your problem:
    http://support.apple.com/kb/ts1559
    If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

  • Hi have iphone 4s factory unlocked wifi greyed out.. need permanent fix pls

    have iphone 4s factory unlocked wifi greyed out.. need permanent fix tried everything but not working... what would e the cost of repair ??

    It has no correlation.  You do not have to have an Apple ID in order house an iPhone.  An Apple ID is only needed to use iCloud and iTunes & App Store on an iPhone.  You can have an iPhone set up as new, no user data whatsoever, and still connect to wi-fi. 
    Making a new Apple ID had nothing to do with fixing the wi-fi on your iPhone.  It's like saying that putting a new driver into a car suddenly fixed the transmission problem.

  • HT201253 How to fix the Wifi grey out button

    How to fix the Wifi grey out button

    Same exact problem, and the linked how-to repair, does not fix the problem.
    Wifi is grayed out, iphone 4s, iOS 8.1.1 update (11/29,14) just killed the wifi dead. iOS 8 updates killed Bluetooth....
    I just don't understand this at all....

  • Help!!! iPad 1 wifi Greyed out

    I bought my ipad a year ago, and it was perfectly fine, till yesterday, when my wifi just greyed out. i reset everything and pretty much did everything.
    this must be a hardware failure. my ipad is also out of warranty, so can apple replace it for a charge?
    what do you guys think, should i pay to fix it, or wait for the ipad 3?

    AFAIK, Apple does not repair iPads - they replace faulty devices with refurbished ones. Your iPad is out of warranty as you stated but you can plead your case to Apple and see what they say - it never hurts to try.
    There are Apple certified repair centers that do fix iPads and if you want to find one, just do a Google search and try to find one in your area.

  • IPhone 4S/iOS 7.0.4/WiFi Grey Out Issues

    My iPhone 4S (64GB memory/ATT) was working beautifully on iOS 5.1.1.  WiFi connected seamlessly with Access Points at home, work, etc.
    Then I made the mistake of wirelessly updating to iOS 7.0.4.  Instantly the WiFi stopped working and the <Settings>, <WiFi> tab was greyed out and non-responsive.  Oddly the WiFi tab on the Control Panel was responsive, but did not actually activiate the WiFi chip or open a connection to the WiFi antenna.  Accordingly, there is no option to find or connect to a WiFi network.
    Most other features appear to work, including the ATT cellular service and Bluetooth connection.  However, the iPhone is slow to respond to some apps,   For example, tapping <Settings> takes 5-6 seconds for a response whereas with iOS 5.1.1 the response was instantaneous.  Also a few apps (even after updating) and a couple of iOS pages now cause the iPhone to go blank for a few seconds or crash.
    Sounded like either an iOS or firmware issue to me.
    I followed all of the Apple and ATT suggestions, including:
    -Confirming that the iPhone is not in Airplane mode.
    -Turning the iPhone off, waiting, and restarting.
    -Forcing a hard restart of the iPhone by holding the <Silent> and <Home> keys simultaneously for 7 seconds.
    -Resetting the network settings by tapping <Settings>, <General>, <Reset>, and <Reset Network Settings>.
    -Checking for a newer iOS (none).
    At the suggestion of a couple of ATT support representatives, I tried even more drastic measures:
    -Resetting all settings by tapping <Settings>, <General>, <Reset>, and <Reset All Settings>.
    -Resetting all content and settings by tapping <Settings>, <General>, <Reset>, and <Reset All Content and Settings>.
    -Backing up, Restoring iOS and firmware, and Restoring applications and data using iTunes.
    -Restoring iOS and firmware using iTunes, and then setting up as a new iPhone.
    -Turning off iPhone, waiting while ATT pushed a new switch data pack to iPhone, and then restarting iPhone.
    Actually I did all of these "fixes" at least twice with the same result:  still a greyed out and non-responsive <Settings> <WiFi> tab with no WiFi signal.
    Apple and ATT's ultimate solution was predictable:   Buy a new 64 GB iPhone 5 for several hundred dollars (plus numerous proprietary cables) and forget the 47 GB of data, photos, etc. lost beta-testing their iOS and "fixes".
    Any "fixes" that I missed or other suggestions?

    ChrisJ4203, thanks very much for your input.  I don't mean to turn this post into an endless debate, but frankly I am still having a hard time believing that the WiFi died as a result of a hardware failure.
    My logic might be flawed, but here it is:
    While the iPhone 4S got very hot when wirelessly downloading and installing iOS 7.0.4 over the WiFi network, the WiFi chip and antenna had to be functional to complete the wireless iOS update.  Apple was very clear that iOS 7.0.4 is too large to download and install via cellular service.  Accordingly it would appear that any hardware failure had to occur in the few minutes between the download/installation of iOS 7.0.4 and its first use.  That window of opportunity is incredibly small in an otherwise flawless hardware performance.  I am not a big believer in long shot coincidences, so a WiFi hardware malfunction seems highly improbable to me, but not impossible.  A firmware/iOS conflict still seems more plausible to me.
    I also don't read much into Apple's "out-of-warranty" replacement offer at $199.  AT&T tells me that anyone walking in off the street (with or without a hardware or iOS malfunction) would receive the same offer.
    I appreciate that some iPhone 4S users did not experience any WiFi issues when they updated to iOS 7.0.4, but such difference could easily be explained if Apple used more than one WiFi chip and/or firmware in the iPhone 4S series.  Such an explanation would also account for iOS 7.0.4 (and 7.0.6) not recognizing the WiFi chip after the iOS update.
    Still perplexed, but thanks again for your kind efforts to help.
    Wonder if I can limp along long enough to spend my money on an Apple iPhone 6 ... but then again I don't want to be anyone's beta-tester.
    I am tempted to switch to a Samsung Galaxy or some other smartphone as long as I will be buying new accessories, but frankly I don't want to waste my time learning a new OS or core apps.

  • I have two iphones in my household and neither phone has the wifi greyed out, what is apple doing to rectify this problem

    What are Apple doing to rectify the problem that the Wifi icon is greyed out and you can no longer get onto Wifi!! 
    This has happened on both iPhones I my household!!
    It must be a problem with Apple as so many people seem to having the same problem.
    I have tried resetting networks, resetting phone etc....nothing works

    Broaden your perspective a bit.  There are literally millions of phones out in the world without any issues at all.  If you are reading posts on the internet about the ones with issues, then you would be left with the impression that they all have issues.  Neither you nor I have data to support the existence of a widespread issue of this type.
    Having said that, the only issue that matters is the one at hand; yours.  Let's stay focused on that.  Help is here and if we can't counsel you toward a software solution, then help will be available elsewhere, but at some cost to you.

  • IPhone 4S wifi greyed out on iOS 7 - Apple's in-store response

    I was in the Apple Store on London two days ago to complain about my new IPhone 5s having wifi outages and a battery life of about 5 hours (of standby) when a woman came in and asked why her iPhone 4S has a greyed out wifi icon since the upgrade to iOS7. She was told her hardware had failed and that she should buy a new phone, or spend hundreds of pounds having it repaired by Apple. If only I was aware then as I am now that Apple are destroying iPhone 4 phones with their new software;
    http://www.nextiphonenews.com/2013/11/why-is-apple-inc-aapls-ios-7-update-destro ying-old-iphones/
    I presume this is Apple's company policy to sell more units. Sadly I didn't intervene but I wish I knew now that it's a common problem and that Apple are deleting posts on here about it to cover up. This elderly woman's phone was 18months old, so even out of warranty it's with the scope of consumer law for a free replacement.
    I hope posting this helps others out there who might be being told similar things.
    ...my 5s? Refund for me. It doesn't work at all. Worse than the iPhone 4 it replaces in every way.  

    Is there a technical support question in that conspiracy theory somewhere?

  • This is how I fixed wifi greyed out on iPhone 4S

    It happened to me during a trip to Finland, wifi could not be switched on any more after iOS7.1 update, it was greyed out in control panel, I was not able to use hotel wifi, ... that cost me some Euros. Later I found, bluetooth also not working.
    But at home, after running a factory reset with iTunes with no success, I finally found the fix with google, my wifi is now working again ! Lets see, how long it lasts. Its 2 weeks now.
    Solution, and this is not a joke:
    -Place the iPhone on a soft towel or so and keep it switched on.
    -Heat it slowly with a hair dryer from the side with the earphone plug.
    -After a few minutes, it warns "temperature" and turns itself off.
    -Let it cool down. You then can switch it on (wifi still not working).
    -Reboot now by holding home and on buttons until the Apple logo comes back. Thats it !
    My iPhone 4S straight away connected to my home wifi......and still does for a couple of days now. Also some guys in this forum confirmed that trick to work.
    I try to help with this, but you do it at your own risk. On my friends iPhone 4 this did not help.
    I suspect, that it has something to do with the control panel. The error occured after switching wifi and flight mode from there. Currently I do only use the settings app for that. Can anybody confirm that ?

    You can also try calling Apple per the article posted, or go to another Apple Store, but if you wifi is grey and those steps don't fix it, you will need service (replacement).  Sorry, magic wand is out of batteries and pixie dust is depleted.
    Good Luck.

Maybe you are looking for