WiFi Greyout and battery loss

I bought my iPod Touch about a month after they became available and haven't ever had an issue with it. Then about 3 days ago the battery went crazy and after being asleep for more than 8 hrs it would be completely dead. Thinking that maybe the Wifi was on or something I went into the menus and found that I couldn't access the Wifi settings because it was greyed out. After some web browsing and resetting my iPod I'm still at a loss as to what to do. I also lost my January software update when I reset it for some reason, which is adding to my frustration. My iPod isn't jailbroken and nothing was added to it between when it was working fine and when it screwed up. Any help would be good.

Similar Messages

Problems with camera, wifi antenna and battery

where can i get help for my problem?

Hello omarcortes13,
Thanks for contributing to the Apple Support Communities.
It sounds like you are seeing issues with your iPhone 5 camera, wifi antenna and battery. I know it can be frustrating when hardware features are not behaving normally, and I have some resources that can help troubleshoot your iPhone.
You can find some very useful troubleshooting tips for the areas you mentioned at this link:
Get help with hardware features on your iPhone, iPad, and iPod touch - Apple Support
Camera
Camera isn't working or has undesired image quality
Wi-Fi and Bluetooth issues
Issues with Wi-Fi networks and connection
Wi-Fi or Bluetooth settings grayed our or dim
Battery or charging issues
Get help charging your iPhone, iPad, or iPod touch
These links should provide a helpful starting point for troubleshooting. If the links I've mentioned don't resolve the situation, the article above suggests contacting Apple Support for more help.
If you still have an issue with your device, contact Apple Support.
Sincerely,
Jeremy

After iOS8 update my iphone 5 doesn't connect the wifi properly and battery dies instantly

Hi, I have upgraded my iphone 5 to iOS 8 and after that the full 100% battery discharges instantly even if I do not use any apps.I have to charge it every 2 hours. I do not know what to do now it became unreliable.
Second issue is that I cannot connect my wifi at home in some rooms, when the other iphone 4 is connected perfectly. Sometimes I cannot even see the home network sometimes it shows me it but when I want to connect it says something like error to connect the network. It always connected before the update. I have to use LTE all the time at home now. It is crazy.I am scared to upgrade the iphone to iOS 8.1. I tried to totally reset all setting on my iphone including Network Setting, plus I have turned off background App Refresh and Lowered my brightness to save battery life, but nothing worked. And I'm afraid it's getting worse every day.
Please let me know what I can do. Because it is terrible, I have this phone for two years only and I am very careful to devices I have never dropped it and didn't do anything to make these kind of issues.
Thanks

Do the restore with out restoring from your back up if that doesn't work I would go in the the apple store.

IPhone wifi bug and battery drain in iOS 8.1

I have an iPhone 5s 32GB and updated it to iOS 8.1
the wifi bug is still there and my battery drains within 4 hours of normal use(no gaming)
the option to chose 2G/3G isnt there too
any help ?
Please fix these bugs soon

Power cycle the battery, let it fully drain to where your phone shuts off and then fully charge it without using it.
As for mail if you have it set to push try using manually fetch - the server will only check for emails when you open the mail app, instead of pushing the mail to your phone when you receive one.

Hello, I have a problem with my iphone 4 battery, it looses 20% over the night with wifi on and without receiving any phone call or notification. It also uses 1 or 2% each time I check my iphone even if it is just to check up my messages. Is it normal?

Hello, I have a problem with my iphone 4 battery, it looses 20% over the night with wifi on and without receiving any phone call or notification. It also uses 1 or 2% each time I check my iphone even if it is just to check up my messages. Is it normal? Please someone give me a solution

Yes this is fairly normal. When you have wifi on the phone, it drains the battery life of the device.
Here is an article that has some tips that you can follow so you can modify the settings on your device to extend it's battery life to the fullest.
http://www.apple.com/batteries/iphone.html

WiFi, 2.1, and Battery Performance

Since 2.1 came out I seem to have some bad issues with WiFi and battery. If I leave WiFi on, plug my phone in, then go to bed, in four hours the phone is dead.
Currently, I've been on the phone for 3.5 hours with the phone plugged into AC. WiFi is enabled (so I can still get email), yet I just got a 20% warning.
It seems that now WiFi is always active. It is just chewing by battery away.

Read the output specifications on the old adapter. Do they match the new Adapter?
The new adapter provides 1 watt output. Is that the same?
Also, it seems to me your push is probably hozed. Are you pushing only email? or are you pushing calendar as well?
Someone posted the other day that a broken calendar on push can make the phone keep grinding and grinding and takes a lot of battery.
But you would thing that would affect 3G or edge as well.

Replacement T61 WiFi and Battery

Hey Thinkpadders,
The short version:
I have a T61 7662-CTO 14.1" widescreen, circa 2007. I live in Australia and am looking to replace my wireless card and battery - from local suppliers if possible.
The long version:
My wireless card has been flakey since the day I recieved my laptop. The WiFi card in my system is an Atheros 11b/g Wireless LAN Mini PCI Express Adapter II (sorry i dont know the FRU). The card works most of the time BUT often does not wake up when I put my laptop to sleep. Occasionally it wont even work after a cold boot. The only way to get the wireless working is to reboot (sometimes more than once). Anyway this is extremely annoying. Originally I thought it was a driver issue. After four years, two motherboards and five operating system I am sure I just got a dodgy card and I should do something about it! What are my replacement options (preferably intel) and from where?
I would also like to replace my battery. It recently went from very low capacity to absolutely none. Now I cannot operate without AC for any length of time. The FRU of my battery is 42T5229. It is a 9 cell battery but i would like to replace it with the (cheaper) 6 cell equivalent. Where is the best place to get these? Are third party (non-lenovo) batteries dodgy?
Thanks all!
Hey, careful, man, there's a beverage here!

Hello,
For the Wi-Fi card, you will want to make sure you get a model with a Lenovo FRU on it to ensure it is whitelisted in the BIOS. From looking at this driver change log on Lenovo's web site, I believe the Intel Wireless WiFi Link 4965AGN (FRU: 42T0865) will work in your model of T61 but hopefully someone who has a 7662-CTO model will confirm this.
As far as the other questions about the battery and a local supplier, I am afraid I don't have a good answer there, but I am sure some of the other forum members can reply with answers to those questions.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
Deutsche Community Comunidad en Español Русскоязычное Сообщество

My wife ran the battery down in her shuffle. When I plug it in to the wall or computer, it will blink red solid for about 3 seconds and then shut off. Is the battery that dead, or is something else wrong. ITunes does not show the shuffle

My wife ran the battery down in her shuffle. When I plug it in to the wall or computer, it will blink red solid for about 3 seconds and then shut off. Is the battery that dead, or is something else wrong. ITunes does not show the shuffle

Hi Jennsman40,
Welcome to Apple Support Communities.
If this symptom persists even after you charge your iPod Shuffle, see this page for some troubleshooting steps:
http://www.apple.com/support/ipodshuffle/assistant/itunes/
Best,
Jeremy

HT4623 i update my iphone4s to ios6.2.1 and i lost wifi and battery do not last long

i update my iphone4s to ios6.2.1 and i lost wifi and battery do not last long

Same problem here. Updated iPhone and the battery doesn't last more than four hours before getting to 20% and needing a recharge. Apple needs to address this soon before customers start jumping ship.

How long should and Iphone 4S battery last using wifi continuously and having all notofocations and locations services ON and Off???

1. Hi, How long should and Iphone 4S battery last using wifi continuously and having all notofocations and locations services ON and Off???
2. What battery percentage should use if I do not make calls all day and wifi is on?
3. What battery percentage should use if I do not make calls all day and wifi is off?
4. If I do not have a Sim Card inside my Iphone 4S will the phone use more battery life?
5. In what time should the iphone normally discharge?
6. Basically how would i know if my battery is not defective as some people say?

all your questions are relative to individual use, therefore nobody could give you any definitive answer to any of them.

I've been reading about the battery loss on iphone and restoring on itunes can someone do a step by step guide for us non techies?

I've been suffering battery loss on my iphone, it's only an iphone 3 but important to me.
I read you could restore via itunes, can anyone run me through this step by step, where do I find the restore command etc

You will be wanting to Set Up as New Device
See Here > http://support.apple.com/kb/HT4137
Video here...
http://macmost.com/iphone-backup-and-restore.html

Data usage and battery drain has skyrocketed with iOS 8.1.2 (maybe earlier)

3 weeks ago my wife got a text message on her iPhone 5 from AT&T that she had used 90% of her data for the month. 30 seconds later, she got another one saying that she had used 100%. Granted, her data plan is small, 200 MB. But, for the last two years she has used as little as 17 MB in a month and her largest prior to this latest month was 49 mb. This month she got to 380 mb before we were able to shut off her cell data. Otherwise, a second chunk of 200 MB and another $15 would have been added to the month.
We had noticed that her battery had been draining rather rapidly in standby mode with no background apps running when she didn't have access to WiFi. We have now correlated the two results, High Cell data usage, Quick battery drain and very warm phone. In case anyone is wondering about her iPhone 5 being one in the recall, it is. I took it in and had it tested. Apple says the battery is fine. It does hold a charge well. When all network communications are shut down on her phone and it is in standby mode, there is no noticeable loss of charge in 24 hours (our longest test).
Since I have a grandfathered Unlimited Data Plan with AT&T, I have been doing some testing on my iPhone 5s. Sure enough, I've seen similar results. With nearly everything turned off except Cell Data, I've seen 483 MB used in 24 hours. Of that total, 479 MB was used for Documents & Sync. I even have everything turned off in my iCloud account, Location services are turned off, no push notifications etc...
The best I can figure, this has been a problem since we installed 8.1.2 and yesterday I installed 8.1.3 resulting in no positive effect on this issue.
At this rate of data usage and no access to WiFi, my wife would have to have a 15 Gb data plan to keep from exceeding her limit. I don't think AT&T even offers one that big anymore. I might have to switch to Sprint or T-Mobile if this doesn't get resolved.
Any ideas would be greatly appreciated. Thanks in advance for your shared insights.

Hey this is Brian, bjmcmurry, under a different user ID. If I logged in as bmcmurry, original post, I was just getting a server error and couldn't get to this discussion nor post a comment anywhere.
Anyway, let me be as brief as I can. After an extensive analysis of replicating the problem on another phone to eliminate it being a hardware specific issue and that the test phone has an unlimited data plan, I was able to stop the excessive data usage and consequential battery drain. I believe I have a reasonable explanation of the problem, an iOS logic bug.
I had everything under my control clamped down on the test phone to minimize data usage. Also, I was forcing all data usage to use the cell towers. I determined that I was burning at least 11 to 13 Mb per hour doing nothing important. I literally had everything turned off except 'Settings' was allowed to use Cell data providing a avenue to log into the Apple ID.
The two phones had 2 things in common, they were using the same Apple ID and the same version of the OS. One was a iPhone 5 and the other was a 5s.
Here is a synopsis of my experience via my written evaluation of the Apple support system (Apple Rep name's have been removed):
After a couple of hours on the phone with an Apple Care Senior support Analyst, it was suggested that I go to the Apple Store to 1) get my battery replace in the iPhone 5 since it qualified for the replacement program and 2) see if the Genius could provide me with any insight in the data usage issue and battery drain.
I'm certainly glad I had multiple reasons to visit the closest Apple store, a 45 min drive. I got the battery replaced, thanks for that.
Regarding the important issue to me that brought me to the Genius Bar, excessive Cell data usage, I thought the Genius did a wonderful job listening and documenting the problem we were experiencing. Unfortunately, educating us on the use of the product or replacing our phone was not going to solve the problem. He eventually figured it out, this was not a user error or broken hardware. We surmised that the reason I was sent to him was to verify and document that there was a problem. I clearly had a problem. After writing copious notes on the issue, The Genius smartly referred me back the the AppleCare Senior Advisor. So, back to AppleCare Senior Analyst I went. She, knowing this was not a simple problem to solve i.e. beyond her level of expertise, got an Apple Software engineer involved.
My primary frustration is that this should have been escalated to software engineering right away. My trip to see the Genius was, I believe, a waste of time for both me and Apple regarding this issue. Diagnosis of this type of problem is well beyond the Genius’ knowledge and job. The Genius did a very good job doing what he could within the scope of his job. He just couldn’t solve this problem and had no one within Apple to which he had access for help.
However, that initial consult with the engineer was a bit feeble. Not only could I not talk to him/her directly, his/her focus was still working with the ‘Black Box' approach. Having Analyst ask me to do stuff like restore the Phone was more like trying to find a 'work around' than 'identifying the real problem.' Maybe restoring the phone was going to fix some corrupted data on the phone sidesteping the real problem, the handling of this condition. The engineer did listen to the fact that I had restored the test phone, the 5s, and only added the use of my Apple ID. Duh, been there!!!
Having been an previous owner of a software development company that I started in 1980 and retired in 2001, I can tell you that using the 'Black Box' method of debugging is extremely inefficient. Instead, having access to an ‘Activity Manager’ type app to identify in real time what process was blowing up the data flow would have saved me a lost afternoon at the Apple store and hours on the phone with tech support.
Ironically, I may have stumbled onto a "work around" solution short of turning off Cell Data that stopped the excessive Cell Data usage and consequential battery drain. Just prior to leaving the Apple Store, I used one of their Macs to log in my Apple ID on the id.apple.com website to ‘Manage my Apple ID’, I was forced to upgrade the security level of my password. Afterward, my cell data usage seemed to drop dramatically.
I told the AppleCare Senior Analyst that I may have stumbled onto a workaround and I suggested that I give it a couple of days of monitoring. We'd talk then and I would have results to report. She agreed.
Sure enough, my Document & Sync usage was back to normal, about 1/2 Mb per day. Am I happy that the excessive Cell Data usage has stopped? You bet! But, there was no intuitive reason that an end user would know to log in on the ID website to unknowingly solve this problem. As I use to say to my employees, that is not the ‘Macintosh Way.’ And, rebooting the the 'Microsoft Way.'
When I reported my findings to the Analyst, we both concluded that data usage was back to normal. She did report to me that the engineer did provide a laundry list of suggested activities to help solve the problem. Remarkably, they were everything that I had already done and were pretty much what the Analyst and the Genius tried to do. All reasonable tasks. But clearly, the engineer hadn't even ready the notes on the case before responding. And, none of the things suggested would have uncovered the real problem, likely a logic bug in iOS.
My advice now is to have the software engineering team rule out that there was an unresolvable state that a background process was fiercely trying to handle. The iOS does not seem to know how to intervene and prompt the user with a requirement to upgrade their password. If this does end up being the case, I would call it a logic bug, a perpetual exception that is not being handled properly.
Anyway, I hope this helps you.

IPhone 4 GSM overheating and battery draining fast.

I recently updated to 6.1.3 and eevr since my phone have been ovrheating and the battery has been draining REALLY fast. I have tried basic trouble shooting that includes mail, wifi, 3g, and even a factory restore to "new phone". The problem persists. Has anyone ls experienced this have found a fix? I also purchasd a new battery and am waiting for that to arrive. i will install this but I believe it is firmware related and not hardware. This is also in part because apple ran diagnostics and had said the battery appears to be oprating properly.
Help for this would be greatly apprciated. Thanks in advance.

Did you read this
www.apple.com/batteries/iphone.html
Should make an appoinment with the Apple genius and have them evaluate.
Added:
Is your iPhone 4 new? or it's just happening now?
Message was edited by: ckuan

Memory upgrades and battery scratches

Good afternoon all!
I couldn't find where to email Lenovo directly so unfortunately I'm going to have to post here.
I'm probably going to catch some flak for this but hey ho, so heres the thing, I bought two brand new Lenovo 3000 N100's 5 years ago, all good, they both came with a 512MB SO-DIMM and since I wanted more memory I bought 2x1GB SO-DIMM's which I put in mine and put the other 512MB in the other one giving mine 2GB of RAM and my mum's 1GB of RAM.
Doing this was easy peasy, unscrew *ONE* screw and the flap just slides out of the two slots on the opposite side of the flap to the screw. Job done.
Scroll forwards 5 years and times have moved on... a lot and it seems like we apparently need to MASSIVELY over engineer things now.
So I bought three Lenovo 3000 G570's, all good stuff and all came with 1x2GB and 1x4GB for a total of 6GB, all good but me being me and a Firefox tab whore, what with RAM being so awesomely cheap I decided what I was going to do was get 8GB (2x4GB) SO-DIMMS (Corsair), take out ALL my existing memory, put in the new Corsair 2x4GB SO-DIMMS, take out the 2GB SO-DIMM from the one I got my sister and put in my now spare 4GB SO-DIMM giving me 8GB of RAM, my sister 8GB of RAM, my mum sticks with 6GB of RAM and I have 2x2GB SO-DIMM's left over spare.
SO, my sister and mum have already unboxed theirs and all is well, I unboxed mine, flipped it over and there are no less than *FOUR* screws holding the flap in now, granted there is just one 'flap' covering the CPU/RAM/HDD/WIFI/etc so okay fair enough, it's a big 'flap' after all.
So I undo said four screws and I should just be able to slide the panel out now right? Wrong, obviously four screws were deemed not nearly enough to keep it in place, so there are now tabs which are actually clipped in around pretty much all sides of this panel.
Well okay this can't be difficult right? Wrong. Now I'm a firm believer in the notion that if it won't budge don't just keep applying more and more force until something breaks. So I'm looking all over this thing, testing it gently from different sides to see if I can prise it open but it's becoming quickly apparent that I'm expected to BEND the panel so I can get the tabs out around the sides!
MASSIVELY over engineered and COMPLETELY unnecessary, were the FOUR screws not already holding it in place okay? It certainly seemed that they were? Okay so I need to bend the panel to get the tabs out but I'm guessing it's a reasonably easy thing to do not requiring much force right? Wrong. So it became quickly apparent then I'm going to need quite a bit of force, the problem is it's the kind of force that requires a flat head screwdriver and despite my best efforts it was impossible not to mark the bottom of my nice shiny brand new laptop! But that's not the end of it.....
So I've undone the four screws and I've managed to bend the panel and prize out all that tabs as gently as possible all whilst doing my best to try not slip the screwdriver underneath the panel taking a nice stab at the motherboard/memory/CPU/wifi/etc underneath because that would just *really* make my day, so the four screws and numerous tabs would be it right? Wrong. It appears that there is something underneath the panel STILL holding on, "more tabs?!" I cry in despair as my engineering family background cries out "WHY LENOVO GODS? WHY?!!! Does this panel need to survive a thermonuclear explosion?! Does it need to stay on whilst being driven over by a tank?! WHY?!".
So I'm trying everything, gently wriggling it this way, wriggling it that way, lifting it this side, lifting it that side, EVERY conceivable way of removing the final tab underneath I tried.... and failed. I pour through all the manuals again, maybe I've missed something? Maybe I'm just being completely thick (it's not unknown to happen)? But no, the manual makes it sound as easy as breathing so I give it one last try, I lift the panel putting more and more force through it until eventually BANG it comes off.... and I sit there staring.... laptop on the table.... the panel in my hands.... and the now broken tab.....
link to image
....wonderful.
With sigh I proceeded to install the new memory and replace the panel which now ironically goes on and comes off again SIGNIFICANTLY easier now the tab underneath has broken off and do you know what? The panel doesn't seem to have lost any of it's ability to stay in place? Funny that.
The other funny thing is that when I go to 'upgrade' my sisters laptop, the panel comes off EASILY! Maybe during assemble mine was done differently? Maybe the tolerances on mine just made it too tight to come off easily but with another sigh I go to put the battery in my new laptop so I can check all is well and what do I find?
The battery has scratches all over it:
link to image
All three brand new laptop boxes had the Lenovo seal on them so the retail store couldn't have opened it and my sister's and mum's laptop's were all fine?
So dear Lenovo, I love buying your laptops, I've bought five already, I'd buy again but would you be so generous as to send me a new panel and battery? I'd really appreciate your help.
Regards,
Benji
image(s) >50k converted to link(s).

hey LondonBenji,
awesome post that looks like a TARDIS... "Bigger on the inside". Anyway, sorry to hear on what had happened, I suggest giving our support team a call via
Tel. +44 (0) 870 608 4465
Mon-Fri 9am-6pm
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article.

IPhone 6 Wi-Fi and Battery Problems

Background info:
-- My first iPhone 6 kept randomly shutting down and turning itself back on while I was in various apps and on the home screen and also while the phone was on stand-by. I called Apple Support and they sent me a replacement without asking too many questions.
-- I don't know if my replacement is new or refurbished, although I'm assuming it's new since I received the replacement about 2.5 weeks after the release date of the iPhone 6, but who knows.
Problem:
The replacement iPhone's wifi and battery.
Wi-Fi:
-- My replacement/current iPhone 6 is running iOS 8.0.2.
-- Trying to load anything while on wifi is so, so, so SLOW. I don't even use it on my phone anymore and I stick to cellular data because that is how bad it is.
-- I did NOT have this issue with my original iPhone 6 (iOS 8.0.2).
-- My iPad Air (iOS 8.0.2) has absolutely no problems with the wifi.
-- Resetting my network settings fixed the issue for literally 15 minutes before the problem started again.
-- Restoring the phone from backup does not work. Setting up the phone as new does not work.
Battery:
-- My original iPhone 6's battery life was amazing. I could go through the whole day with heavy use with my cellular data and location on and still have a good 40% left on it. It took A LOT to kill even 10% of it.
-- My replacement iPhone's battery is absolutely pathetic. Light use (texting, browsing) with cellular data on and location off for an hour kills 20% of it.
-- Pretty much any "battery-saving" thing I can do is done (like turning off wifi, cellular data, and location unless it's absolutely needed).
I don't want to contact Apple for another possible replacement because I just feel weird about it. Obviously I will if I have to.
Do you guys have any suggestions or fixes? Please help!

I downloaded the Speedtest app on my iPhone and iPad and would randomly test one right after the other. I accumulated about 5 tests a day on each device over the course of 3 days. I set up an appointment at the Genius bar. I told the Genius that I set up my phone as new and then showed him my comparisons of the Speedtest on both devices. He handed me a new (non-refurbished because it hasn't been out for long) phone, no questions. Apparently it was a hardware issue and not an iOS 8 bug.

WiFi Greyout and battery loss

Similar Messages

Maybe you are looking for