Wifi issue w/ HP Pavilion DV6

I've owned an HP Pavilion DV6 1030us for a couple of months now.  Wifi issues didn't start showing up until a week after I purchased my laptop.  I found out that there's a problem with the motherboard and sent in my laptop to HP for a repair, but when it came back a week later, it was still in the same condition as it was when I sent it.  HP sent back a paper that confirmed that they had "repaired" my laptop, but all the problems I've had are still present.
Anyways, I'm just curious as to what I should do at this point... my warranty hasn't expired yet, so should I sent it back in for repair?  I don't want to wait another week if everything is still going to be the same... school has already started... so any suggestions?
EDIT: Sorry this is in the wrong section...
Message Edited by betabait on 08-31-2009 03:25 PM

@LleytonPaul ,
Hello and thank you for posting on the HP support forums.  So you have done the first step.  Checking connection to other wireless connection points.
Next would be to uninstall and reinstall the driver for your wifi.
First check this link out.
HP PCs - Troubleshooting Wireless Network and Internet (Windows 8)
Here is the link to your system drivers.
HP Pavilion 14-v045tx Notebook PC - Software and Drivers
If this does not fix the issue then please contact HP phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Similar Messages

  • WIFI issue on HP Pavilion 14 Notebook PC model 14-v045TX

    Hello Experts,
    I'm having wifi issues on my HP Pavilion 14-v045TX Notebook PC. It is intermittently disconnecting to wifi network. I just bought this a month ago. My other laptop don't have this issue.
    I even tried connecting to a different (office and coffee shops) wifi and still get intermittent connection to wifi. 
    Am suspecting something wrong on the laptop but not sure how to fix.
    Please help and advise.

    @LleytonPaul ,
    Hello and thank you for posting on the HP support forums.  So you have done the first step.  Checking connection to other wireless connection points.
    Next would be to uninstall and reinstall the driver for your wifi.
    First check this link out.
    HP PCs - Troubleshooting Wireless Network and Internet (Windows 8)
    Here is the link to your system drivers.
    HP Pavilion 14-v045tx Notebook PC - Software and Drivers
    If this does not fix the issue then please contact HP phone support for repair options.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Thank you again for posting and have a great day.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    D5GR
    I work on behalf of HP

  • Unable to control one-touch Audio and Wifi Icons on - HP Pavilion DV6-1235ee

    Hello All,
    For a week or so, I am not able to enable/disable my Audio (even volume control) or Wifi buttons using the one-touch button (on the the same panel of power switch) in my HP Pavilion DV6-1235ee laptop.  I restarted few times and re-installed the chipset driver and input driver guessing it might help, to no result.
    I've not done anything strange in the computer but installed few application related to my job.  And I am not used to regularly shutting down or rebooting my computer but keep it locked.
    My OS: Windows 7 Professional X64
    Please Help
    This question was solved.
    View Solution.

    Hi,
    It's always worth trying a Hard Reset as follows.
    Shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery, plug in the AC Adapter and see start the notebook.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Hp Pavilion Dv6-6c00tu Updated Software's Required

    Hi, if anyone can help me out ?
    Required some Software and Driver Applications for Hp pavilion dv6-6c00tu... Windows-7 Professional 64-Bit
    1-HP Simplepass 2012 64-bit windows updated driver         (Windows 7 Professional)
    2-HP Techcenter Startup for download                                                           "
    3-HP CoolSense Software                                                                                    "
    4-HP Pavilion dv6-6c00tu Intel Chipset Installation Utility and Driver 9.2.0.1030 for Windows 7: Professional
    5-HP Pavilion dv6-6c00tu IDT High-Definition (HD) Audio Driver 6.10.6345.0 for Windows 7: Professional
    6-HP Pavilion dv6-6c00tu Intel Management Engine Interface (MEI) Driver 7.0.0.1144 for Windows 7 Professional
    7-HP Pavilion dv6-6c00tu AMD High-Definition Graphics Driver 8.882.2.3000 for Windows 7: Professional
    8-HP Pavilion dv6-6c00tu Intel High-Definition (HD) Graphics Driver 8.15.10.2476 for Windows 7 Professional
    9-HP Pavilion dv6-6c00tu Intel Wireless Drivers, Intel PROSet, and Intel My WiFi for Windows 7: Professional
    10-HP Pavilion dv6-6c00tu Ralink 2011 802.11 b/g/n WiFi Adapter 3.2.7.0 for Windows 7rofessional
    11-HP Pavilion dv6-6c00tu Realtek Local Area Network (LAN) Driver 7.41.216.2011 for Windows 7rofessional
    12-HP Pavilion dv6-6c00tu Essential System Updates 4.00 for Windows 7rofessional
    13-HP Pavilion dv6-6c00tu Intel Wireless Display Software 3.0.13.0 for Windows 7rofessional
    14-HP Pavilion dv6-6c00tu Movie Store powered by RoxioNow Application 210B96A for Windows 7rofessional
    15-HP Pavilion dv6-6c00tu Application Assistant Software 1.1.466.3970 for Windows 7rofessional
    Please send me the Original HP Links i download wherefrom: updated drivers/application/softwares
    Thanks!   waiting

    Hi
    Please find the link given below might help you to fix your issue.
    HP Pavilion dv6-6c00 Entertainment Notebook PC series Download drivers and software
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

  • Pavilion dv6-7010us black screen, caps lock blinking indefinitely and orange wifi light

    The laptop is a HP Pavilion dv6-7010us resently installed windows 8.1 pro, 8gb ddr3 (4gbx2), 320gb hdd (not the original hdd)
    i was giving a normal maintenance to the laptop to remove the dust, nothing of the other world, the machine where functioning pretty well 'till this moment, i turn on the laptop and i see the caps lock blinking at 1sec intervals and the wifi light in orange not blinking just led on when i turn on (NOT NUM LOCK LIGHT ON), and this is it, nothing more, i dont know what to do, i use the WINDOWS KEY + B to reset the BIOS and nothing, i leave the power botton hold for a minute without the battery nor the power source, and plug the cable and turn on again without the battery and nothing, also where testing changing the memory from slots i have 2 memories of 4gb and nothing, anybody can tell me any combination of keys to resolve this that i don't use yet?

    What did the normal maintenance include-any disassembly? I assume the laptop is still under warranty?
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Sound Issues HP Pavilion dv6-6158nr Entertainment Notebook PC

    Hello,
     I have HP Pavilion dv6-6158nr Entertainment Notebook PC with Windows 7 Pro 64-bit OS. Recently I noticed issues with how my volume control works. I am not sure if it's an application issue (Firefox 9/10) or audio drivers. While watching playing an audio file or watching video my default playback device is set to speaker, but as soon as I plugin my headphones both headphones and speakers will go to mute. Some times disabling and re-enabling the device will solve this issue, and other than that I also have to restart Firefox to get the sound back.
     Tried installing all the available updates form windows, also reinstalled/update the sound drivers as n admin with no possible fix. Also as shown in picture below, when I try to make a Google call using Firefox I use built-in mike an headphones. During that time headphones icon will be appeared in the window shown below listed as communication device and disable both audio in/out.
    Let me know if any further information is required.
    Thanks.

    First uninstall the audio driver:
    Click Start and type device in the search field, then select Device Manager. >> Audio, video and game controlar >> right click and uninstall all values under it >> restart >> download and install the following drivers:
    BIOS
    Audio
    ||-Although I am working on behalf of HP, I am speaking for myself and not for HP.-||
    //Click on Kudos if my reply was helpful and answered your question//
    ||-If my answer solved the problem please mark the topic as the accepted solution-||

  • Issue with Keyboard Special Characters in HP Pavilion DV6-3004TU

    I am using a HP Pavilion DV6-3004TU notebook. I just had my Windows 7 Professional installed. When I @ using Shift + 2 it displays " (quotation marks). It is vice-versa as well, ie., when I type " using Shift ' it displays @ symbol. I as well have issue with typing the hash symbol. When I type Shift 3 it displays £ instead of hash symbol. This is a brand new laptop and I am using an external USB keyboard as well for my convenience. This problem is encountered in both keyboards (notebook keyboard and external keyboard) as well. What do I do now? It has become a literal mess with characters making it difficult most of the times. Kindly help
    This question was solved.
    View Solution.

    That looks like keyboard layout issue...Looks like your keyboard is set to UK english...to check that...
    To check that, Click Start, type intl.cpl in the Start Search box, and then press ENTER. On the Keyboards and Language tab, click Change keyboards.
    You should see 2 entries English (united States) and English (United Kingdom). If true, delete English (United Kingdom). That should take care of it...
    Although I am an HP employee, I am speaking for myself and not for HP.
    Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"

  • HP Pavilion DV6 Battery Issue.

    Hello, 
    I'm currently having a recent problem with my HP Pavilion DV6 (A8KO2EA#ABU)  laptops battery stating (plugged in, charging) and being stuck on 8% and not charging whatsoever, if I remove the power cord, the laptop will instantly shut off.
    I've made sure all updates are installed via windows and the HP Support assistant, HP battery check states 'Weak (30)' and charge capacity at 45%, also full charge capacity is listed as 2570mAh.
    I'm just wonderig if by this I should be buying a new battery, or is there a chacne it could be something else?
    David.

    Hi David:
    Thank you for your inquiry. I am pleased to assist you the best I can!
    I understand you are having an issue with the battery. Here is a document on "Testing and Calibrating the Battery (Windows 7)"  click here. For your convenience I  am also sending the" HP ENVY dv6 Notebook PC  Maintenance and Service Guide"  click here. Please see page 51, Battery for replacement part numbers and how to remove  it.  Here is a document which contains a video on  "Removing and Replacing the Battery for HP Pavilion dv6-7000, dv6-7100 and HP ENVY dv6-7200, dv6-7300 Notebook PCs"   click here. Here is a link to the HP  Parts store click here, if you should require it   I hope this helps.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • HP Pavilion DV6 Webcam Issue.

    I have an HP Pavilion dv6-6033cl with Windows 7 64 bit installed.
    I have an issue with my webcam, it appears to turn on randomly every now and then.
    Not longer than a week ago I thought this may have been a virus and I deleted my entire hard drive and installed Windows on the empty partition.
    The webcam light just keeps turning on, I have no current software that uses it and i've only had windows reinstalled for about a week, I have a couple of virus protectors and nothing seems to make the webcam light stop until I restart the computer.
    Any help would be much appreciated.

    Hi David:
    Thank you for your inquiry. I am pleased to assist you the best I can!
    I understand you are having an issue with the battery. Here is a document on "Testing and Calibrating the Battery (Windows 7)"  click here. For your convenience I  am also sending the" HP ENVY dv6 Notebook PC  Maintenance and Service Guide"  click here. Please see page 51, Battery for replacement part numbers and how to remove  it.  Here is a document which contains a video on  "Removing and Replacing the Battery for HP Pavilion dv6-7000, dv6-7100 and HP ENVY dv6-7200, dv6-7300 Notebook PCs"   click here. Here is a link to the HP  Parts store click here, if you should require it   I hope this helps.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Sound Playback Issue with IDT High Definition Audio Codec HP Pavilion dv6 Notebook PC

    Since i bought this laptop, every time i use skype or the Windows Sound Recorder, i hear static that drastically increases in volume. Uninstalling the IDT High Definition Audio Codec prompts my computer to automatically install the driver again, this usually fixes the problem, but after restarting my laptop, the problem returns.
    Does anyone know a permanent fix to this issue?
    Product name: HP Pavilion dv6 Notebook PC
    Product number: B3K22PA#ABG

    Hi,
    Please try:
    (a) Uninstall IDT sound from Device Manager,
    (b) Reboot the machine
    (c) Download the following package and install again:
         http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55094.exe
    (d) Reboot the machine.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP pavilion DV6 Notebook - Windows 8 DvD 6 issue

    Hi, I have a HP pavilion dv6 notebook PC.
    System ID - 1657
    Product Id - LQ395PA#AB5
    I upgraded to Win 8 and since then my DVD drive has stopped working. In Device manager I get the below error
    " Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).
    I tried to uninstall and refresh the drive but get the same error and also tried to update the driver as well but it has also not worked. Please help on how to solve this issue. Thanks.
    This question was solved.
    View Solution.

    Hi,
    Try following the procedure under the sub-heading 'Let me fix it myself' on the link below to remove the Upper and Lower filters and see if this helps the issue.  Although Windows 8 is not mentioned, the registry keys should be the same.
    http://support.microsoft.com/kb/982116
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Keyboard issue - HP Pavilion dv6 Notebook PC 584037-001

    Wanted to see if anyone came across this issue. I removed the keyboard during a repair and now only a few keys function? Can't find any issues with hardware under device manager and now i'm looking to replace it...can you please tell me the part number or how to find it?
    Model: HP Pavilion dv6 Notebook PC 584037-001

    What is your product number and operating system?
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • Windows7 HP Pavilion dv6 Notebook PC - Aeros Issues

    Good Afternoon,
    I'm having issues with my Aeros.  There are blue/green vertical lines and picture/video distortions.  I have tried to restore my notebook, didn't help.  Troubleshooted through HP Support Assistant, found issues with my BIOS and Video card.  Is there an update for theses that I can download and install? 
    Here's my Product number: XG874UA#ABA
    This question was solved.
    View Solution.

    If the lines and distortion is seen in BIOS also then it is a hardware issue. It has to be with the graphics card. As the computer is still booting fine you can try updating the graphics drivers for some improvement. 
    HP Pavilion dv6-3143cl Entertainment Notebook PC Drivers
    or, Download the latest drivers from AMD driectly :
    AMD Driver link
    If the problem continues then you may have to contact HP Hardware support for repair.
    Note:
    If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
    Although I am an HP employee, I am speaking for myself and not for HP.
    **Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

  • Pavilion dv6 QE CPU Issue

    Hello. After I recently ran HP Support Assisstant for the first time since I got this notebook, I noticed a peculiar issue with my computer. Occasionally after some usage of my notebook I would look at my All CPU Meter and see that a single core out of the 8 would just randomly jump up to 100% usage and just hang there for a while. Usually when this happens, it is when I'm about to switch programs. Also when this issue starts happening and I try to shut off my computer, it will not shut off by itself and I need to hold the power button down for it to power down all the way. I think that Bins might be messing around with my notebook but that doesn't seem to be the case because when I turn it off it still happens occasionally.

    Khaleal wrote:
    Hello,
    I have a HP Pavilion dv6-3010ej with Core i3 350M, And I am interested in upgrading the CPU.
    Is it possible to upgrade the CPU on this model? If possible, What are the options I have? I prefer Core i7
    Your help is appreciated.
    Please note that it has switchable graphics (ATI HD 5470 and Intel HD Graphics)
    Thanks
    Hi,
    Have a look at this manual: http://h10032.www1.hp.com/ctg/Manual/c02657339.pdf
    Your laptop (the motherboard) supports only dual core processors (Core i3 and i5..). Upgrade to a Core i7 processor means that you have to change the motherboard. 
    Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
    Testing - HP 15-p000
    HP Touchpad provided by HP
    Currently on Debian Wheeze
    *Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

  • HP Pavilion dv6 Windows 7 Beats Audio Sound issue

    Hi-
    I am using HP Pavilion dv6 with Windows 7 and has Beats Audio installed.It is about 9-10 months old Couple of times in the last few months, the sound just screached and then the volume on the speakers went down tremendously. I have-
    1. Confirmed that the latest drivers are in place
    2. Confirmed that all audio setting options are set right
    3. Confirmed that the device is working correctly (Through device manager)
    2-3 weeks after the first such instance, the sound came back normal without any setting changes. Now I am facing the same issue-
    1. Sound is very low on- Speaker, headphones and HDMI output
    2. Sound is very low on- Skype, Yahoo messenger
    It appears to be an hardware issue- if anyone has encountered such issue or know of any potential solutions, please share it.

    Thanks for getting back to me with that information!
    I've got a couple of things for you to try. 
    First, try updating to the latest BIOS version F.1C. Download and install F.1C. Your computer will restart on its own during the installation. Allow it to restart and test it for sound issues. If you are still having the problem, move on to the second option.
    2nd Option You have the latest audio driver version 6.10.6381.0 installed. There are two versions listed on your driver page which means some units may work better with one version or the other. Don't make any changes to the BIOS version you just installed, but roll back to the earlier audio driver version.
    To do this:
    Open Device Manager
    Expand Sound, video and game controllers
    Double-click on IDT HD Audio
    Click the Driver tab 
    If the 'Rollback' button is enabled, click that and restart the computer.
    If the 'Rollback' button is not enabled, click Uninstall, do not restart the computer 
    Download and install 6.10.6345.0 offered on this link and restart
    Let me know the results when you get a chance

Maybe you are looking for