WiFi Issues - iPhone? IOS? Sky? EE? PLEASE HELP!

I am suddenly having major problems connecting to Wi-Fi.  I am reading a lot about iPhone 6’s having issues but I have an iPhone 4S and recently upgraded to the latest IOS software 8.1
Whilst I cannot confirm or identify that the software update has caused this, it seems very coincidental that since then I am experiencing issues.
I have Sky broadband at home that appears to be working ok as I can access internet on my laptop which is fine.  However when I go to connect it asks me for my password and to join network. 
The 2 issues I get are either:  1) it does not connect and just asks for my password repeatedly without connecting or 2) it appears to connect and the WiFi symbol shows on my phone but nothing actually works or loads.  I am also bemused as to why I am not getting 3G all of a sudden when WiFi is not connected, it is just always GPRS.
I have followed many online tips about resetting network settings and re-booting router etc. but nothing is working and I am now at a loss as to why this is.  I cannot work out if it is an iPhone issue, an IOS software issue, the Sky broadband at home or my EE connectivity.  I am sure it must be IOS issue but just don’t know.
If anyone can help it would be much appreciated as it has been a few days of frustration now and don’t know what to do!
Thanks in advance.

Hi, I was using iPhone 4S, and already upgraded from 7.1.2 to iOS 8 couple hours ago.
It just works fine to me.
However it doesn't fix wifi grey out issue.
Good luck.

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