Wifi keeps randomly disconnecting

Over the last week all of my Apple products (iMac, iPads, iPhones) keep randomly disconnecting from my wireless network. Any suggestions or fixes?

Found out that it it a problem with my router. Just had a factory reset by the ISP provider and so far it is working OK. Hope that has fixed the problem.

Similar Messages

After updating 8.1 , wifi still randomly disconnect sometimes. It never happened to me when i had iphone 4. That's really hard to accept.

After updating 8.1 , wifi still randomly disconnect sometimes. It never happened to me when i had iphone 4. That's really hard to accept.
Is it worth 900 dollars for a smartphone that has so many issues ? After 3 updates? After 1 month? I wasted 2 gb of mobile internet cause of ios 8.
And battery is terrible.

same here, iphone 6 plus 64 gb.
additionally in 5 ghz networks the wifi connection is very slow or there is no data transfer possible ( the wifi icon is already there and in a good status) other devices hasn't any problems in that network

OS X Lion - iChat keeps randomly disconnecting me!

I am using OS X Lion and I love iChat. It combines both simplicity and powerful usage in a nicely designed app. I don't want to use any other alternatives. I want my iChat to work again.
Has anyone been facing the same problem ? iChat keeps randomly disconnecting!

Hi,
In previous version of iChat that could log into AIM with (or without) SSL had two Server names that used to show depending if you used ther SSL or not.
The names of the server used to change as you selected or deselected SSL
SSL was added in iChat 4 to the AIM logins
The server name was slogin.oscar.aol.com
It was known that this server seemed to be less stable than the "regular" Server (login.oscar.aol.com)
This may have been due to the lesser number of server involved with any SSL Logins and any drop at the server end was therefore more noticeable.
It is also known that AIM require that any dropped SSL connection is manually restarted and should not rely on Automatic reconnection.
This generally means that if you are using SSL then you will need to do a manual reset and restart of iChat if the connection is lost.
(hence my suggestion earlier that SSL be turned Off for AIM logins until the Servers had become more stable.
iChat 6 (in Lion Also automatically changes any account that logs in to AIM to the api.oscar.aol.com server.
It appears that this server can handle SSL and non SSL logins (there is no name change).
You can manually change iChat to use the older server variants.
7:57 PM Tuesday; December 13, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

My WIFI keeps on disconnecting and even after reporting and suggestion by support the phone hasnt been replaced or repaired under warranty

I think I have had enough. So its been a long time back and forth between me and you. Since I am not getting any solution and same thing you guys are providing me again and again.
I want to take a step back and list down a few things which have happened so far :-
I started chatting with the apple support on this issue starting September - please refer back to your chats on this Serial Number.
I have factory reset my phone like 20 times since then as each time they asked me to follow few steps which made me loose my data as your icloud doesn't work properly as stated by your customer care support people itself that sometimes the back up doesn't happen so please take back up at your laptop too.
Send phone diagnostics by clicking on a link.
reset your WIFI settings
Call apple support after 24 hours of observation.
Next day when same issue occurs then extreme Apology.
Take Back up on computer and Icloud both and contact apple support once its done
Call apple support again.
Factory Reset by erase all contents and setting options. Once one call back again.
wait and analyse for a whole day after setting up apple ID and data.
Wifi Issue stil exists.
Call apple support again
Between all this I had to explain the issue each time to a new representative. This above process I have gone through at least 7-8 times. Please go and refer your call notes.
So finally i got to know after escalating it several times and one of your supervisors told me that the issue is a hardware issue and it can only be replaced as they have tried it all.
Supervisor assured me that he has recommended it to be replaced in notes and asked me to visit a center.
I called in local distributor and set up an appointment, unfortunately couldnt make it. So call them to reschedule as I am working women so i dont have all the time in life to keep interacting with associate after associate so thought of walking in to an apple store near by and lodge a complaint. The supervisor updated me that I have warranty left and it will be replaced without any cost and also if i report and issue in warranty and if apple is not able to resolve it so the warranty stands true until its completely resolved after customer's consent.
I went in to give my phone to the tech support and they kept it for analysis and came back saying the issue doesnt exist. I was getting a disconnection in my WIFI every now and then. My Data plan was always used and i fortunately have a proof of that.
Customer rep told me talk to apple support and if they say we will replace it. One more place added where customer has to go.
Now and back to square one - They say phone is damaged - we cant replace it. First of all the phone is not damaged and you guys are just finding reasons to not replace a faulty phone.
It randomly disconnects and its listed as a known issue on your website too. had this not been listed i would have never thought its the phone. Then I started to observe that its the phone that makes a disconnection and not the WIFI connections as it was everywhere home, office and at friends place.
Best i can do is call you guys when this happens if you guys promise me that the tech employee of apple can come to whatever location i suggest at that point and do not be surprised if the phone behaves normal when the person arrives as its random.
Now you want pictures of my phone and you want to analyse further.

After making an appointment and waiting over a week I was a few minutes late for my appointment I was told by apple I would have to make a new appointment. The shop was Chatswood in Sydney and the manager Mathew was very pathetic. I travelled 1 hour each way and was treated very poorly I must comment and say this was my first Apple devices and I will never understand how come people are buying these devices. The apps seem really good if only the hardware and the support could match. I really wish this manager all his best to Matthew in his next position somewhere else he obviously should not be in the position of managing an Apple store.

SBH52 keeps randomly disconnect

I am on the latest firmware for both Xperia Z ultra (4G) C6833 and SBH52.
Stock ROM
It keeps disconnecting randomly even without Watchit installed.
If i install Watchit it will be even worst where it will disconnect more often with connected(no media) status.
I've install/reinstall the SBH52 app
I've reinstalled the SBH52 firmware
I've tried to reset the SBH52
trying to pair with NFC / Bluetooth
still disconnecting.

Hello,
Thanks for the autoconnect app but I am not sure it fix the problem .; When SBH52 is deconnected a new connection is done just after ... The problem is the deconnection (not the reconnection after ..) .. When il happens during a phone call , you loose the conversation and at this moment you feel like throwing it in the dust bean ! Same case during a very good music playing !
My concern is the last update (end of january) does not fix anything ! Waiting the next one ...

Wifi is randomly disconnecting and won't let me reconnect

After updating my iphone to the latest version of iOS, my wifi disconnects EVERY.SINGLE.NIGHT. When I wake up in the morning, it's not connected. Then, when I go to wi-fi, it shows my network, but no others. When I try to connect to my network, it asks for my password, even though it's stored. When I enter my password, it asks for my password again. Here's what I've tried so far:
1.) Forget network and then connect again. Sometimes it won't let me because it tells me that my password is incorrect, which it isn't.
2.) Turn phone off and on again. This worked once or twice, but that's it.
3.) Connect to itunes. Again, this worked a couple of times, but the problem happens again that night.
4.) Reset to factory settings. I've done this TWICE. I've wiped out everything and started over. But that night, it happens again.
5.) I've done everything listed here: iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Sometimes these things will work to get my wifi up and running again, but then when I wake up the next morning, I have to start all over. This is ridiculous. I had zero issues until I downloaded the recent update and now I have to go through a long, frustrating process every single morning just to get wifi??

Mine is the one at the top... it seems pretty unique, especially when there are no others like it in my range. Also, I never had an issue with it until just about ten days ago or so.

Keeps randomly disconnecting,cant be restored,cant delete corrupted files!

Too many problems with my ipod video!!!Its a constant battle to get it working.
Ive tried to restore it but it sais "firmware update failure. Disk write error."
I tried deleteing the corrupt files in my temp music folder but it keeps telling me the directory cannot be deleted because its not empty, and when i delete song in the backup folder individually they just reapear!!
Windows XP

*so nobody knows how to fix it?*
Yes, we do know but you've taken steps to prevent implementation of the fix. You want your flat tire repaired but you refuse to allow the mechanic to jack up the car.
*apple, im tired of spending countless hours restoring my ipod everytime something goes wrong!*
Hold on, now. You're blaming Apple for having spent "countless hours" restoring the iPod yet you told me that you don't want to do the restore because you deliberately configured iTunes different from Apple's recommendations. Wow, that's heavy. $300 for an iPod but you won't spend $80 to upgrade your computer so that it can support the iPod.
Message was edited by: PhillyPhan

IPod keeps randomly disconnecting

Ok, this is really bizarre. I have had SO much trouble with my ipod. I've had three brand spanking new units from apple and it's just not having it.
Basically the problem this time is that the ipod will be quite happily taking music from itunes then it will suddenly disconnect.. while the cable is still connected by the way.... and reconnect with no songs on it. itunes recognises that some of the space on the ipod has been taken up; but it wont see the songs it already has on the ipod.
What is going on here?
I've tried taking it out of disk mode and using automatic update on it using a playlist in itunes. And I've tried doing it manually. Someone please for the love of god tell me how to fix this.
2GB iPod Nano Windows XP Pro

Ok, I tried using a different cable, USB port and computer.
Basically I have deduced that it is a problem with my USB. All the USB ports I have are onboard motherboard ones that are on an ABIT KV7 motherboard, USB 2.0
Any ideas how to fix this? I thought I had the latest updates....
iPod Nano 2GB Windows XP Pro

Why does the wifi keep disconnecting on the Macbook Air (Bought September 2013) ?

Is this only my MacBook Air, or is it with everyones. The wifi keeps getting disconnected and i would have to switch off and then switch on the wifi in order to reconnect.

Hi Ettedos,
Thanks for visiting Apple Support Communities.
It sounds like you're seeing unexpected behavior on your MacBook Air.
I'd recommend starting with the Wireless Diagnostic built into Mavericks:
OS X Mountain Lion v10.8.4 or later
Use the Wireless Diagnostics application included with OS X Mountain Lion v10.8.4 and later to identify and resolve Wi-Fi issues. For further information, please see About Wireless Diagnostics.
From:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
Jeremy

WiFi keeps disconnecting in Mountain Lion 10.8.2 on Macbook Pro

I have an early i7 2011 Macbook Pro. Since upgrading to Mountain Lion 10.8.2 my WiFi keeps disconnecting. There isn't a certain time it disconnects - sometimes it works fine for a few hours, sometimes for just 10 minutes. When the connection is lost, it shows that its connected in the taskbar at the top, however when going into network preferences it shows the WiFi as turned off. In order to turn it back on I need to restart the Mac.
I have tried the following:
reset SMC
delete network preferences
create new network connection
add DNS servers
Add manual MTU
Require password to turn on/off WiFi / change network (still disconnects!)
Change order of preferred networks
I phoned Apple Care who told me to delete the network preferences, this worked for about 5 mins and then the problem returned!
I cannot change the router settings as I connect to my employers network. All other employees using Window machines are working fine and my iPhone connects perfectly fine also.
Somebody please help me! I feel my only option now would to do a clean install - not ideal! Apple, please HELP.
Merry Christmas everyone.

Hi - I have the same problem with my MacBook Pro mid 2010 which drops the wifi connection randomly (not necessarily when I move it or the lid - see other posts on this) and then often ends up freezing when I try to investigate.
I installed Mavericks to see if that would resolve the issue but it doesn't.
Somebody in one of these posts suggested it might be a faulty connection between airport card and mother board... which I suppose could be caused by a jolt to the machine (mine travels as hand luggage on planes every now and then).
I am running OS X 10.9 on a 13 inch Mid 2010 MBP with a 2.4 GHz Intel Core 2 Duo and 4 GB 1067MHz DDR3 memory.
If anyone comes up with an answer to this PLEASE post it here so that we can all resolve our wifi dropping/freezing issues!
Thanks

Wifi keeps disconnecting, only at work

I have a Macbook Pro Retina 13" and at work it keeps disconnecting from the router. I've tried a lot to try to fix it and there are certain conditions that apply (none of the fixes work):
This ONLY happens at work and ONLY with my computer. There are also two Macbook Air, one Macbook Pro Retina, a bunch of PC's, tablets and phones connecting to it, but ONLY I get disconnected. I've tried maintaining a connection with around 10-15 other networks and they all work flawlessly.
There are several wifi spots around.
It disconnects randomly, at times it gets worse around lunch time. It can be 10 times in an hour, then stable for two hours, then one disconnect.
I've tried several router channels.
I have a DIR-655 D-link.
Held Shift+Command+Alt and clicked the power button at startup.
Deleted all other wifispots, the only one is the work one. Tried deleting it and added it again.
Deleted several .plist files, don't remember which ones but Googled and tried it.
Fixed permissions.
Used Onyx (before Maverick update).
Added a network location.
Updated proxys to Google's public ones (8.8.8.8).
Changed MTU.
Restarted computer.
No heavy load.
I've done several changes to the router, none have worked. There's so many I cannot write it down here.
It's NOT WEP, it's WPA2 Personal encryption, something we must maintain since it's secret material being broadcasted.
Everything on my computer is updated to the latest version.
No sleep mode is activated once connected to a power source. Only screen after 15 minutes.
Changing router might work, but that might take a while since the bosses need to approve the purchase.
If I disconnect Airport and then connects again it will work until it randomly disconnects again.
None of my iPad or iPhone disconnects.
It disconnects about 10-100 times daily.
I'm currently trying to ping the router constantly in a hidden terminal window. Hopefully it works even though it ***** as a solution.
That's all I can remember right now... I've tried a lot more without result. But if a suggestions arises I'll let you know if I've tried it before.
Can it be some interference? The microwave isn't on. I have a monitor, external harddrive, Wacom Intuos 5, iPad and an iPhone close to the computer. None of these matter on other spots. None of my co-workers have the same problem. The exact same problem happened in OSX Mountain Lion so it isn't Maverick specific, but I write here because I have no clue where else to put it.
I reason like this: it can't be a hardware malfunction since it doesn't happen anywhere else, it can't be the router either since my co-workers doesn't have the same issue. There's no heavy load since I basically just browse, but I do have Dropbox (I've tried limiting the bandwidth, didn't work) and a NAS and I am a designer so my files are rather large. So, my theory is that there's some sort of load that disconnects me from the router. No other here uses files even close to the size of mines so that is the only unique thing I can come up with, that and my placement. But we are in a big room together so the person of 7 that is furthest away from me is 3 meters. Is there a way to restrict the network load the Macbook uses? Like a cap. I've had this problem with routers before that just overloads routers.
So... any help is very appreciated. It's a drag working like this.
M.

iMac 2011, the same WiFi disconnections problems after Mavericks installation.
I've installed Mavericks on another disk and now I have WiFi disconnections every 30-35 mins. I rebooted to Snow Leopard and tested there and found zero problems. My WiFi WPA-2, 2.4GHz, Edimax router, another home devices doesn't have such a problem. Turn off and turn on the WiFi on iMac resolved the problem but only for another 30 mins. I tried to create another Location settings — the same issue. And it doesn't matter I use WiFi or no — disconnections still here. I run ping to router's IP — it timeouts when WiFi stops to work so it's not DHCP or DNS problem (I've also tried to use static IP — the same result). I don't have 5GHz WiFi so I can't check it. Also I've changed channels on the router — without results.
I\m sure that this is a problem with WiFi drivers on Mavericks.
How can we send such reports to Apple support — they must fix it in nearest Mavericks update!

My phone will randomly disconnect from the wifi and when I retype the password it says it is wrong. It will eventually work but I have to wait for a message to pop up on my screen to allow me to retype the wifi password.

When I first got my phone it worked perfectly fine with the wifi. Although later on I began to have problems connecting it. It will randomly disconnect from the wifi and when I try to retype the password it tells me it is wrong, although it is right. It will eventually work but in its own time, a message will pop up and allow me to type in the password and it will work. But sometimes it takes an hour or more and sometime it takes 10 minutes. I've seen where other people have had this problem but I don't know how to fix it. I'm not sure if it's an issue with my phone or if it's with my wifi. Does anyone know how to fix this?

Does this happen with all Wi-Fi hotspots? A specific one?
Have you tried forgetting the Wi-Fi connection and then reconnecting to it?
What about power cycling the Wi-Fi router?

My Mid 2010 MacBook Pro wifi keeps disconnecting, and doesn't turn back on. Help.

*Mountain Lion 10.8.2*
Here's what's happening:
I'll be browsing the internet probably surfing reddit (because what else do college kids do right?) and I'll click one of the links I'm interested in:
The page won't load at all, as if I have NO internet connection.
Click the wifi icon in the status bar. Before several networks (not just my current network) would show up. Now ONLY the network I'm currently connected to shows up.
Turn off the wifi to try to "refresh" it.
Turn Wifi back on. Now it will say "Searching for network" and show that I'm connected to a network, but the bars never fill the status bar icon. If I go to System Preferences > Network and try to turn on the wifi there it lets me click the button, but nothing happens.
Get frustrated that the wifi WILL NOT TURN BACK ON and restart computer
Start browsing the internet again or doing whatever college students do on the internet until it disconnects again.
See 1
What I've done to try to aleviate this:
Made a genius bar apointment. I'm out of warrenty, but he did confirm for me that my wifi card is working as expected, and it's not a hardware issue, but more than probable a software issue. He did some cool trick where he went to Library>Preferences>System Configurations and deleted the entire contents (I think this is where the network information is stored according to some of the plists I looked through) then restarted the machine and everything seemed to work ok for a while, but the problem came back. I actually still do this sometimes when it happens but results seem to be the same every time (Plus I have to re enter network information when I do this).
Genius bar guy suggested that I try reinstalling Mountain Lion. Didn't want to get rid of my data, so I just did an install over my current build. This took some time, but it seemed to work for a while, but alas the problem came back.
Genius bar guy suggested (as a last resort) a fresh install. So That's what I did. I backed up my computer (Really I just coppied my documents folder and music folder to an external. I did not use a time machine back up because "ain't nobody got time for dat") and I then formatted my hard drive (Which is an SSD if that may have anything to do with anything), and installed mountain lion again. For a while things seemed good, but the problem came back.
For clarification:
It has happened on multiple networks, not just the same network.
On top of that, every time it happens I have other devices connected to the same network and they work fine.
It has not always happened, this recently started about 2 weeks ago.
I have not recently installed any software that could have possibley done this (I use mostly MAS store stuff with the exception of Bartender, TotalFinder, and xQuarts, but all 3 of those had long been installed before I had to format my machine)
I can't really force the problem, but it seems to happen sometimes after the machine falls asleep, but I know for a fact it's also happened mid use (as described above)
Can anyone give me any kind of clue as to what is happening, why, and how I can fix it?

Years of fine internet use via WIFI then randomly it starts dropping then one day (weeks later) it is no longer accessible at all and even saying "No hardware installed" when I click on WIFI icon at the top right on screen. Here is how I finally fixed it!:
For six months I wallowed in this problem and had to connect my macbook pro to the internet via ethernet cable which as you can image was very restrictive :/
I have had numerous laptop technicans befuddled by this WIFI problem and most concluding with how my WIFI card must be broken and that I will need to buy a new one. The last suggestion I had on the matter was to buy a USB wifi dongle.
So I ended up buying this one, http://www.asus.com/nz/Networking/USBN10_NANO/Unfortunately my macbook pro didn't want to read the install disc and it didn't autorun so it didn't work. After reading more forums I saw that you could download the program from the net and sure enough it worked.. BUT STRANGER when I took the USB dongle out the WIFI was still working!! The program appears to have reminded my four year old macbook pro that it is indeed WIFI capable.
So to find this miraculous program its located herehttp://www.asus.com/nz/Networking/USBN10_NANO/HelpDesk_Download/
Same link as above just under SUPPORT>Driver&Tools
You then click on a file when its downloaded and a file called MAC will appear, then click on install. Within 5 minutes you should have your WIFI back. My macbook pro crashed again today but without having to get the shortest ethernet cable you've ever seen out again - I was able to install the program again and WIFI was up and running once more. Moral of the story - didn't need to spend any money to fix this and not even using the USB dongle.
So happy!! Hope it works for you too!
This also worked on a MacBook that lost its WIFI when a user accounts password was changed and the keychain password wasn't known to them - another random way to lose WIFI apparently

Wifi randomly disconnects from my macbook pro running 10.9.2.

Wifi randomly disconnects from my macbook pro running 10.9.2. Rebooting is necessary to regain the wifi connection. The wifi power indicator indicates a full connection, but the card sees no wifi networks. I have renamed the location, deleted and reinstalled the wifi interface, moved the wifi inerface to the top, and reset the DNS. This problem is continual and occurs with all wifi spots. Please help.

It seems that the wifi on the computer shuts off and will not turn on until the computer has been rebooted. Can someone poease help?

HT204051 My iphone6 keeps getting disconnected from the wifi esp. when i play bideos using youtube. Also i have to type my password multiple time on a remembered wifi connection.

wifi keeps disconnecting and asks for password multiple times.

wifi keeps disconnecting and asks for password multiple times.

Wifi keeps randomly disconnecting

Similar Messages

Maybe you are looking for