Wifi media sync certificate error

Im new to bb, and I'm trying to put music on my new curve 9380 but when I click wifi sync on my phone it says server certificate error connect to desktop software and sync to update but noting is working any help?

I'm having the same issue, was this resolved?

Similar Messages

What is the max song limit for wifi media sync? Getting spinning clock and device acts locked up...

Okay,
So my device has been working fine for quite a while and I moved over OS6 when it was made available to the beta testing group about a month ago.
So I decided to try out the wifi media sync last night and it took Desktop Manager about an hour to even come up with the list of music. After I saw all my songs listed I synced over a few songs via USB to get the wireless sync portion all setup and make sure it was working.
After I unplugged my device from USB and let it do it's thing over wifi it started up with the spinning clock and became VERY unresponsive. Now everytime I start it up, it is somewhat workable for 1 minute or so and then the spinning clock comes back. (Even though I have shut off Wifi so it won't continue to attempt syncing) I actually let it sit and run overnight but the device had a 601 error when I woke up and it needed a reset. When it came back up it resumed with the spinning clock again.
I'm thinking it's the number of files I have in my library, about 45,000...
What's the most you've ever tried to use with media sync??? There is no provision inside the desktop manager as far as selecting which library you would like to sync or a way to reduce the number of songs it sees. Only way to do this appears to be changing media player's libraries so that it doesn't see all the files.
Really, I would like to be able to sync some of those files, but all of them are not needed. And the fact that it basically makes my device unusable is the biggest problem. I'm in the process of trying to disable it completely via desktop manager so I can have my device back....
I looked around at various forums and can't seem to find anyone else running into this. Anyone here had a similar or related problem? What did you do to get around it?

One other thing I found... It was still doing the spinning clock and locking up, but it took a while after boot for the problem to crop up.
I pulled the media card and found that there was a media sync folder under Blackberry\System that had some files in there that were pretty big. The artwork file was over 150MB and some other files were largish.
I deleted the entire media sync folder and now it seems to be behaving itself. No more spinning clock and it seems to be slowly returning to normal. (Besides all the messages it deleted during the whole process)
If anyone else runs into this I would say you should clean the folder off the media card along with disabling the sync. Seems the BB still reads that folder and processes it if present.

Wifi Sync "server certificate error"

When I try to sync my music it says "server certificate error" How do I do this?
I have a 9360 curve
And I've done a software update

Hey JenniiYiadom,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB15204
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

I am having this error when syncing by wifi:This ipod can't be synced unknown error (-50) occured

I get an error (This ipod can't be synced an unknown error -50 occured) when i try to wifi sync my ipod touch 4{ios5} . I have installed itunes 10.5{windows 7} and checked the option sync via wifi and have synced by data cable. I can't figure out what the problem is itunes shows my ipod on wifi and sync also starts but in the end it gives this error.
Any solution ?

I had this same error. It started when I was performing a USB sync, and unplugged the iPhone prematurely.
In any case, this procedure solved the problem for me, too.

Certificate error using webauth on guest wifi

I am trying to setup a guest wifi. We have our custom page package loaded and it looks great with our graphics, logo. Basically you have to check a box and click accept to the terms of service, and then it forwards you through to VLAN 12 in this case, which is directed to an untangle software based firewall / router with its own outside IP address.
The issue is that when you initially join the wireless network, the page at 1.1.1.1/login.htm throws a certificate error and you have to continue anyway (Internet Explorers language).
Does this mean we need to put our wildcard certificate on it for our *.domain.com (GoDaddy signed) or does it need another kind of certificate? What format would it need to be in (I have a pfx but can convert it if need be).
We are not passing any credentials, so it doesn't NEED to be https, so under Management > HTTP-HTTPS I changed WebAuth SecureWeb to Disabled. However when doing this, WebAuth is still putting https://1.1.1.1 and I get a page cannot be displayed. I take the s out of https and then the webauth page works.
So two things here, how could I just use it in http, or if preferred, what format and what kind of certificate needs to make https work in webauth? This is primarily for vendors that visit, or guests in our waiting lobby with their tablets or smartphones.
The WLC is a 5508 running 7.4.121.0.

I also tried this site as well:
http://www.packethead.net/2013/08/05/cisco-wlc-wireless-lan-controller-certificate-install-mac-os-x/
I tried it command line, and it tftp's fine in all instances above but I get:
TFTP Webauth cert transfer starting.
TFTP receive complete... Installing Certificate.
Error installing certificate.
Might have to open a case with tac if this doesn't work.
I have openssl 1.0.1j is that maybe a bad version? also every time I run it it says WARNING: can't open config file: /usr/local/ssl/openssl.cnf
Well of course not, that is a *nix based bath and this is the 64-bit windows version.
What I can get is a download from go daddy and the wildcard cert is already generated. I cannot submit a new cert request. We have this key and I've tried different ways of converting it with OpenSSL, I've imported it to windows and in the mmc for certificates exported in various formats. Nothing will work with this WLC.

Error when installing Media Sync

I just got my first BlackBerry (Bold with v4.6.0.162) and am in the process of installing the destop software as outlined in this post:
http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...
I've installed the USB drivers, the Desktop Manager without Roxio Media Manager and was moving on to the installation of the Media Sync tool.
When installing from within the Desktop Manager it stops working and shuts down.
When installing from the downloaded BlackBerryMediaSync.exe file, I receive the following error message:
"Setup could not locate the Software License Agreement information. Setup cannot continue and will now exit."
I'm working with a Dell, Vostro 1510, Vista Basic. I've tried "run as administrator" and also when logged on as the administrator with the same results.
Any thoughts or assistance will be greatly appreciated as I've not been able to track down this problem anywhere.

Hi lighthouse007:
Can you install Media Sync as a stand alone product? (http://na.blackberry.com/eng/services/media/mediasync.jsp)
Does it work if you launch it outside of Desktop Manager after you do this? Does it work if launched from within Desktop Manager?
Cheers
M
Need additional information on BlackBerry products?
visit: http://www.blackberry.net

Media Sync Error - encountered a problem

I have a 8330, upgrade my Desktop Manager to V4.6 and running V4.3 on BB. I am trying to get MusicSync to work, but I get a error each time I goto to start it up.
"MusicSync has encountered a problem and needs to close. We are sorry for the inconvenience. If you are in the middle of something, the information you were working on might be lost"
Kudos if you can help.
Solved!
Go to Solution.

You just solved your problem.
Media manager and Media sync will not move or transfer itunes, that are DRM protected. You will see little red locks on them
in media sync. Blackberry will not play them even if you were to get them there. There are iTunes that are not DRM but they cost more.
Now I don't know anything about this but I know if you Google you supposedly can find free apps that will strip the DRM from the
songs. (That's what I hear anyway.)
That explains both your problems.
Cough cough (limewire) cough, excuse me......
Thanks,
Please resolve the post ok?
Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Media Sync Error - Windows XP

I have a Storm 9530 and am running Desktop Manager to V4.7 and Blackberry Media Sync V2.0.0.20 on Windows XP. I am trying to get Media Sync to work, but I get an error each time I goto to start it up.
"Blackberry Media Sync has encountered a problem and needs to close. We are sorry for the inconvenience. If you are in the middle of something, the information you were working on might be lost"
I have included the event log in an effort to give as much info as I can to find a fix. Thank you in advance for all your help.
Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 5000
Date:  4/1/2009
Time:  8:06:37 PM
User:  N/A
Computer: PC5084
Description:
EventType clr20r3, P1 blackberry music sync.exe, P2 2.0.0.19, P3 49bac5bc, P4 rim.media.source, P5 2.0.0.19, P6 49bac5b2, P7 1d6, P8 20, P9 pszqoadhx1u5zahbhohghldgiy4qixhx, P10 NIL.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 63 00 6c 00 72 00 32 00   c.l.r.2.
0008: 30 00 72 00 33 00 2c 00   0.r.3.,.
0010: 20 00 62 00 6c 00 61 00    .b.l.a.
0018: 63 00 6b 00 62 00 65 00   c.k.b.e.
0020: 72 00 72 00 79 00 20 00   r.r.y. .
0028: 6d 00 75 00 73 00 69 00   m.u.s.i.
0030: 63 00 20 00 73 00 79 00   c. .s.y.
0038: 6e 00 63 00 2e 00 65 00   n.c...e.
0040: 78 00 65 00 2c 00 20 00   x.e.,. .
0048: 32 00 2e 00 30 00 2e 00   2...0...
0050: 30 00 2e 00 31 00 39 00   0...1.9.
0058: 2c 00 20 00 34 00 39 00   ,. .4.9.
0060: 62 00 61 00 63 00 35 00   b.a.c.5.
0068: 62 00 63 00 2c 00 20 00   b.c.,. .
0070: 72 00 69 00 6d 00 2e 00   r.i.m...
0078: 6d 00 65 00 64 00 69 00   m.e.d.i.
0080: 61 00 2e 00 73 00 6f 00   a...s.o.
0088: 75 00 72 00 63 00 65 00   u.r.c.e.
0090: 2c 00 20 00 32 00 2e 00   ,. .2...
0098: 30 00 2e 00 30 00 2e 00   0...0...
00a0: 31 00 39 00 2c 00 20 00   1.9.,. .
00a8: 34 00 39 00 62 00 61 00   4.9.b.a.
00b0: 63 00 35 00 62 00 32 00   c.5.b.2.
00b8: 2c 00 20 00 31 00 64 00   ,. .1.d.
00c0: 36 00 2c 00 20 00 32 00   6.,. .2.
00c8: 30 00 2c 00 20 00 70 00   0.,. .p.
00d0: 73 00 7a 00 71 00 6f 00   s.z.q.o.
00d8: 61 00 64 00 68 00 78 00   a.d.h.x.
00e0: 31 00 75 00 35 00 7a 00   1.u.5.z.
00e8: 61 00 68 00 62 00 68 00   a.h.b.h.
00f0: 6f 00 68 00 67 00 68 00   o.h.g.h.
00f8: 6c 00 64 00 67 00 69 00   l.d.g.i.
0100: 79 00 34 00 71 00 69 00   y.4.q.i.
0108: 78 00 68 00 78 00 20 00   x.h.x. .
0110: 4e 00 49 00 4c 00 0d 00   N.I.L...
0118: 0a 00                     ..
Solved!
Go to Solution.

Hi kurzone:
It looks like Windows Media Player isn’t properly registered.
Go to ‘start’ -> ‘run’ and run the command: regsvr32 wmp.dll
Let us know if this solves the problem!
M
Need additional information on BlackBerry products?
visit: http://www.blackberry.net

BlackBerry Media Sync error

Hello, has anyone run across the following error when trying to sync using the BlackBerry Media Sync tool?
"BlackBerry Media Sync received an error while transferring songs to the device. Check your media card and try again."
I've had a few users say that this is happening and I'm not sure how to resolve. Users have tried a different microSD card, different USB cable, wiped the device, different BlackBerry, verified that mass storage mode is enabled, verifed that they can drag files to the microSD through mass storage mode & transfer via Roxio media manager.
Any suggestiong would be much appreciated. Thanks!

I've been having this problem for ages and FINALLY sorted it today! It seems to be an issue with corrupt files: I've tried converting them to a different file format and they crash when they do that so I can only assume that some of them won't copy even if the original file plays OK in iTunes. The only workaround is to delete them on your playlist. You'll know which ones they are because that'll be the point at which MediaStync crashes out. Just take a note of them, exit MediaSync, remove them from your playlist, restart sync and repeat until you (finally) get the rest on there. Hint: don't delete the media before syncing as you'll have to go throuh the whole process from scratch, and you have to exit and restart MediaSync or it'll still look for the file. good luck!

Media Sync Error - enable mass storage manually message repeats

I have a blackberry 8310 with an extra memory card installed.
Every time I try to use Blackberry Media Sync I get an error message that reads: The connected Blackberry device required mass media storage mode to be enabled manually, please do so from your device and click Retry.
However when I have enabled mass media mode manually and clicked retry, it gives me the exact same message, or sometimes sits there saying connecting to Blackberry device indefinitely.
I have checked for updates both for my desktop software (version 5.0.1) and my Media Sync software (Version 2.0.0.27) all other software is working normally, and I can move music to my device with media manager (which I only tried after receiving the error message about 20 times).
Any suggestions?

Hi and welcome to the forums!
Have you used this media card in a different Blackberry and used media sync
with it? Please read the link on the bottom of the post about Media Sync.
DId you format it in the Blackberry when you received it?
On solely your Blackberry, can you store a picture and retrieve it?
Go to options>memory and set the following options:
Use the following settings in the memory option of the device:
Compressions enabled
Media card support ON
Media transfer protocol ON (Storm and Bold only)
Mass storage support ON
Auto enable Mass storage support when connected ON
Save all changes. Now back out of the memory section and go to security>encryption> DISABLE.
Do a battery pull as listed below and let us know how it goes.
Thanks,
Bifocals
KB15591
Name assigned to the BlackBerry smartphone in BlackBerry Media Sync follows the MicroSD card
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Music services failed to load unexpected error in media sync

Hi,
I am having issues in last 24 hours with Media Sync on desktop manager specifically with music sync'ing. Had my 9800 since July and been using Blackberry since 2004 and I havent come across this problem in the past.
I have googled the issue and look on other forums for fixes but nothing has worked thus far. Blackberry's help site on the topic isnt much help and I have done everything from uninstalling Wi-Fi sync and re-installing, deleting the media sync music files off the phone and uninstallled and re-installed Desktop manager. Also deleted files from Itunes etc.
Irony is that my playbook music backs up and I can sync but not my Torch! But then my Playbook cant back apps up. Again it backed up before when I got it for Xmas but in last week I have managed to get it to back up once after numerious attempts during a selective back up.
Is this an issue with current version of Desktop Software or something else?
Crackberry user since 2004

hi there , just got a 2.0 version and have not been able to sync music as well, i can do pics , print to go files asn such but no music, any sugestions

Error launching BB Media Sync

I downloaded & installed BB Media Sync. After the installation, I launch the application and a dialogbox displays: "MusicSync has encountered a problem and needs to close. We are sorry for the inconvenience.. If you were in the middle of something, the information you were working on might be lost." This dialogbox shows up regardless of whether or not my BB8830 is connected to my laptop or not.
I run XP Pro, SP2 on my laptop; I have iTunes v7.2;BB Desktop Manager v4.2.2.12 installed. Does it mean that the downloaded file is bad? or the MediaSync is not ready for primetime?

Hello and Welcome to the Forums!
From your post, it seems you are seeking to give input to RIM...but, these forums are a user-to-user support channel, not a user-to-RIM conduit. As such, it is unlikely that they will see what you have written. However, if you have specific and constructive ideas for them, I have heard that they accept such via email to [email protected]
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Error on Media Sync 3.0 Install - Unsupported Operating System

I am having problems installing the new version of media sync on my computer running Windows XP Pro SP3 (v.3311). After it unpacks the files and begins to run the installation wizard, I receive a message that says I am trying to install it on a computer w/ a unsupported operating system. Here is what I have done to try to fix the problem:
1) I have re-downloaded the installation file from Blackberry multiple times over a span of days
2) I have tried to download an install through the check for updates feature in my current version of media sync
3) I have tried uninstalling media sync and rebooting my computer and then trying to install the new version
4) I saw in one post in another Blackberry forum that you need to be on the highest release of v. 2. I downloaded as instructed and when trying to install it I also get the unsupported operating system message
I have run out of attempts I can think of, and have searched Blackberry, Crackberry, and Google for a solution.
Has anyone figured out anything yet on this one?
P.S. -- I know that some have successfully installed the new Media Sync on their computers running XP w/ SP3. So there is not need to reply letting me know you did not have a problem installing it.
Thanks in advance for any help that you can provide.

Your Microsoft Windows Xp SP3 version value in the registry may be inconsistent or missing ...
- Please navigate to the following tree in the registry editor and paste the value for "CSDVersion"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion
The regkey can be accessed by searching for 'CSDVersion' in the registry editor or you could follow the steps below.
(1) Click 'Start' > choose 'Run'
(2) type 'regedit' in the run window and click 'ok'. This will open the registry editor
(3) Navigate the tree to 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion'
(4) look in the left side pane and locate 'CSDVersion' and its value.
And how did your upgrade to SP3 happen? Did it come preinstalled on your machine or have you upgraded it by downloading upgrades from the internet.
~S~

Are you having problems syncing with Pocketmac, Missing Sync or Media Sync? Here's what I did...

Just throwing this out there as a solution that worked for my situation. It may not work for everyone's needs.
After NUMEROUS emails back and forth with Pocketmac support I was finally told that Pocketmac will not work if Media Sync is also installed. It causes the "Error 1 Skipping" problem due to a USB driver conflict. So I tried Missing Sync's free trial. No good. It would not sync either, so paying money for the non trial version wasn't going to happen.
So, I ended up keeping Media Sync to keep my iTunes library synced and I started to use a wonderful little free app called "Google Sync". It works beautifully for my needs. It runs in the background (with no negative effect to the BB's performance or battery life) and automatically syncs your gmail contacts and google calendar to your BB device. If you change something on either the BB itself or online, google sync catches it and updates the other accordingly.
So if your sick and tired of messing around with Pocketmac and Missing Sync, give Google Sync a try. I love it!

it was only burning at 4x even though 47x was requested.
That's a issue discussed in the past.
It turns out that 8X DVD burning means about 47X CD burning - you were requesting 8X DVD but only got 4X DVD burning.
I haven't seen it discussed anymore so maybe Apple got around to eliminating that 'quirk' in terminology.
I suspect some of the early 8x DVD burners didn't perform as advertised. I'm glad your new 16X burner is working for you.

BB 8330 Media Manager, Media Sync hanging - not connecting...

(I just know this is treated in depth somewhere but after a couple of hours of searching, I can't find it so appologies in advance...)
I have a BB 8330 from Verizon running v4.5.0.77 - no media card.
Using Device Manager, the:
Driver version is: 4.1.0.4
Driver Node Strong Name is: oem25.inf:RIM:RimUsb.Device.NT:4.1.0.4:usb\vid_0fca&pid_8004&mi_00
Windows thinks the driver is up to date.
I am running Desktop Manager v4.7.0.32[Nov 4 2008]
When I launch DM, I can successfully Back up my BB.
On my Vista PC - When I attempt to launch Media Manager 9, it has found the files in the Library but it goes into a wierd loop where it keeps seeing the F: drive and then removes it and then resets and then sees it again - forever (or at least for the day that I left it in that loop)
I loaded the DM on another PC running XP and observe a similar behavior - it's not quite as zippy so it just looks more like a hang
To try something different, I downloaded Media Sync v2.0.0.22 and, when the BB is connected, I get the error: "BlackBerry Media Sync failed to connect to your BlackBerry device. Click Retry to try again or Cancel to disconnect." - I get the same error with and without the DM running.
Something seems sort of hinky in that, while my BB is plugged in on my Vista system, occassionall I get the lights flashing on my keyboard like someting is resetting the USB every few minutes (unrelated Vista crap?).
Please help...
Message Edited by lgrothe on 05-28-2009 11:36 AM

You are going to want to get a media card if planning to add music-ringtones-pictures-videos. Don't want to use up device memory. It'll go fast.
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

Wifi media sync certificate error

Similar Messages

Maybe you are looking for