WiFi Printer not being found on AirPort Time Capsule

Hi, I have an older HP Officejet 6500 that works fine via WiFi. I recently bought an Airport Time Capsule for Time Machine backups and a better wireless router (version is 7.7.3).
Suddenly, my WiFi HP printer, which is connected to the Airport Wireless Router, can't be found by any of my macs, iPhones, or iPads. I had no problem printing from any of these devices when the printer was connected to my previous wireless router.
I've searched and searched this evening for help and can't find any solutions. I've tried resetting, checking for firmware upgrades, unplugging the printer and router. No luck so far.
Thanks in advance for your help!
Desperate in Texas!!!

I suggest deleting your existing printer from System Preferences > Printers & Scanners, and adding it again. Better yet is to "reset the printing system" as described here: Mac OS X: How to reset the printing system
After you do that you will need to add the printer again according to the instructions here:
OS X Yosemite: Add or remove a printer

Similar Messages

3?'s: Message today warning lack of memory when using Word (files in Documents) something about "idisc not working" 2. Message week ago "Files not being backed up to Time Capsule"; 3. When using Mac Mail I'm prompted for password but none work TKS - J

3 ?'s:
1 Message today warning lack of memory when using Word (files in Documents) something about "idisc not working"
2. Message week ago "Files not being backed up to Time Capsule";
3. When using Mac Mail I'm prompted for password but none work
Thanks - J

Thanks Allan for your quick response to my amateur questions.
Allan:     I'm running version Mac OS X Version 10.6.8     PS Processor is 2.4 GHz Intel core 15
Memory 4 gb 1067   MHz DDr3 TN And @ 1983-2011 Apple Inc.
I just "Updated Software" as prompted.
Thanks for helping me!    - John Garrett
PS.
Hardware Overview:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro6,2
Processor Name:          Intel Core i5
Processor Speed:          2.4 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache (per core):          256 KB
L3 Cache:          3 MB
Memory:          4 GB
Processor Interconnect Speed:          4.8 GT/s
Boot ROM Version:          MBP61.0057.B0C
SMC Version (system):          1.58f17
Serial Number (system):          W8*****AGU
Hardware UUID:          *****
Sudden Motion Sensor:
State:          Enabled
<Edited By Host>

PDF documents which are made OCR compatible cant be found on AirPort Time Capsule 3TB Disk

Hi,
HW/SW : iMAC 27 OSX Mavericks 10.9.2
HW/SW : AirPort Time Capsule 3TB Disk Version 7.7.3
SW : Acrobat XI PRO 11.0.06
SW : ABBYY FineReader Pro 12.0.4
PDF documents which are made OCR compatible cant be found on latest TimeCapsule (folders).
I use my TC additionaly as drive to share across my Wi-Fi network.
When I save the folder on my Local MAC I search via finder/spotlight a word and the PDFs which have the words in the document show up but when I save the folder on the TimeCapsuleDisk they dont.
I use Acrobat XI PRO to make the PDF OCR capable and also ABBYY FineReader PRO
Saved OCR'ed PDF's on local disk of my iMAC
Saved OCR'ed PDF's on AirPort Time Capsule 3TB Disk ( latest firmware etc. )
Search via finder in Folders & "Spotlight"
PDF OCR'ed files popup on local MAC disk
PDF OCR'ed files (same folder c&p to TC) on TC disk do not popup ( clicked in search also on the specific folder but no finding )
The finder/Spotlight finds documents on TC "names" but looks like from my point of view, it does not go into the documents which are OCR capable to search for these words.
Why ?
Any possebility to solve this ?
Thanks and best regards,
Sandro

Did you ever figure this out?

HT4259 Can I not use this Apple Airport Time Capsule with my Netgear AC router to for a mesh basic service set?

I just purchased a 2 TB Airport Time Capsule...I guess I to excited to fully look into things
my intent was to simply provide good internets to my downstairs and hopefully out to the garage. The plan was to Buy this Airport TC and form up a MBSS (Mesh Basic Service Set) which is basicaly and Extended Service Set..but without the wires.
I see guides to do it, however I see no guide including an Apple product communicating with another brand...
any help would be appriciated
I currently have a NETGEAR R6200 AC router upstairs in my office, I seem

Apple uses proprietary settings that are designed to only allow other Apple devices to connect to "extend" a network wirelessly.
Occasionally, we do see a post from a user who claims to have beat the system, but unfortunately it never seems to provide any details on exactly how this was accomplished.
If you find a way, please let us know.

Can't connect Samsung WIFI cell phone to Tmobile using Airport time capsule

I am using Tmobile for cell phone service and Comcast for high speed internet. I am unable to mske a WIFI cell phone connection. I get Tmobile ISP errors. Talked with Tech support from Apple, Tmobile and Comcast.
Took the phone and the time capsule to the local Bridgeport apple store. They managed to get the connection up and running with my router. My phone also worked with their store network. We had to open UDP ports 500 and 4500 both ways and also IP protocols 50 and 51 both ways on the time capsule to make it work.
With the same settings, it does not work at home using Comcast.
Help is appreciated.

I still can't use it the way I was hoping because it then becomes a T/M back-up disk and not a normal usb/firewire disc.
You are first mounting the drive on the desktop, correct?
Not sure what you mean here.
You can drag/drop files normally or copy/paste files to the drive icon on the desktop, just as you would a normal drive that is displayed on the desktop.
Or, double click the drive icon on the desktop and drag/drop files into the open window there.
Tell us the steps that you are using to mount the drive on the desktop. What happens after each step?

Dell Inspiron 8600 will not connect to wireless airport/time capsule

I have recently made the switch to Mac. I purchased a IMAC...love it!! Yesterday UPS dropped off my time capsule. I had no problem setting up. However when I tried to use my Dell Inspiron 8600 on the wireless...I can't log on even though the networks are listed and the password is entered correctly. When hooked up to ethernet from time capsule it works great and it worked great with my previous wireless router. Could it be a set-up issue? Could it be a software issue? Any help would be appreciated.

not sure but you should give it a try..
go to System Preferences/Network press <Configure> then <Options> and make sure that the box <Disconnect from wireless metworks when I log out> is unchecked.

Mac air with external hard drive - not being found on Finder, Time Machine, Migration Assistant

I have been using an external drive (Imation Apollo) to access only, old files from previous computer (PC) on a new Mac Air. I had not transferred them across to new computer (didn't want to do that) just accessing them from the HD. It had been working fine until recently. Each time the external drive had been connected Time Machine would come up and ask if i wanted to use this drive for back ups, and I always chose 'Decide later'. So, as yetI hadn't as yet configured Time Machine to do back ups.
Recently I noticed that the extrnal HD was no longer showing up on Finder. Slight panic as i have 5 or 6 yrs of work saved on that HD
Further investigations - it's also not showing up either on on Disk Utility, or on Migration Assistant.
I've done the following:
Tried HD in each of different USB ports - made no difference, HD still not showing up
Tested different Hubs in each port with HD attached - no difference HD not showing up
Tried USB flash drives in the USB ports - These are working fine and show up on finder
Tried the HD on other comptuters (a PC though, don't have access to another mac to do this test)- working fine, the HD is showing up and is accessable
Interrogated the Console logs to try to see if the act of attaching the HD creates a log entry - couldn't find anything
Rebooted computer via shut down, power disconnect - no difference
Reset PRAM - no difference still not showing up
Reset SMC - no differnce still not showing up
So I think I have established that all the USB ports are functioning correctly and able to access other external drive devices, using hubs with external powersource is not the issue, identified that the external hard drive is working OK, and it appears that the Mac itself is functioning normally.
What would be the reason the Mac now does not allow this specific external HD to be identified and accessed. The only possible things I can think of are
if I had in fact pressed 'Do not use' when Time Machine asked 'do you want to use this drive for back ups'. Would that mean that the Mac now totally rejects this HD from being a source of accessible files - I hope not!
I also think that my husband may have disconnected the hard drive from my computer to access some stuff and he just yanked it out rather than use the safe eject method. Could this create an issue? The Hard drive works fine on his PC.
Why is my Mac Air now rejecting this HD and what can I do to access my historical files now.
Any assistance anyone can provide would be very greatly appreciated!
Thanks
Anna

I can't answer why it isn't accessing it, but I have a slightly related issue w my back up drive starting to get noisy.
Realizing that redundancy is safety for critical data. I talked to my brother about my situation the other day & he said he has 3 small Western Digital portable HDs that he rotates for backup. He even keeps 1 in the safe deposit box.
I have read for some time that we should have multiple back ups & also have our critical stuff backed up off site. Amazon HD reviews had a woman telling about how she was very backed up on multiple computers & hard drives, but they were robbed or burgeled & all of them were stolen including her thesis that was on the computers.
Hard drives aren't that expensive. I just bought a new Western Digital 1 TB drive for $89.99. I plan to use it to back up the Seagate that is getting noisy & then maybe alternate them.
Also, when I came back to Mac, I moved practially all of my documents to Mac. I think I just dragged & dropped or something. Photos, Office, & pdfs do fine that way. & then you could back them up to a couple of different external drives & remove from your MacBookAir.
Unfortunately I think most of us do not back up until crisis & then it may be too late.
Also use Time Machine. For the 1st time in my computer life, my computer is well backed up--although now realizing the need for redundancy so will start backing up to at least 2 different HDs alternatly.
So, not sure why it isn't working & hopefully you have come up w a solution by now.
I think what I would do in a situation like this, since you can access it on the Windows machine would be to transfer the data to the Windows machine & then transfer it back to a different back up.
I'm looking into backing up what I still have in Windows using a thumb flash drive. I think it should all fit ok now that they have the larger drives & I don't have very much left in Windows format.

Printer not being found

I've been trying to install my printer, but it isn't saying that it's there. I've followed what the book said, and all the online docs said, but still nothing. I have a brand new (just bought yesterday) Macbook White, and I'm trying to connect an Epson CX4800 via USB. I'll take any help I can get. Thanks! Let me know if you need more info.

You will need to download the Intel version driver for the printer in order to use it on an Intel Mac. You will find the download is here.
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My new AirPort Extreme is not being "found" by AirPort Utility. I'm running v6.2 and OS X 10.8.3.

Any assistance is appreciated.

Adobe Flash Player 11.8.800.42 is the most recent version from Adobe. It is a pre-release version. I am using it without any noticeable problems.
The current stable version is Download 11.7.700.169.

AirPort Time Capsule (firmware v7.7.3) has slow wifi connection to new Surface Pro 3

I got a new Surface Pro 3 i7. I have all the updates for it. I ran into a problem that many others also ran into which was very slow WiFi performance. I utilized many troubleshooting methods and sources and I am currently inclined to believe this... the new Marvell AVASTAR Wireless-AC Network Controller drivers are not compatible with my Airport Time Capsule firmware version 7.7.3.
Has anyone else experienced this?
Is there another firmware version that works (older or newer)?
Details:
I tried all kinds of things, like changing the network drivers on the SP3 to many different versions. Many of the help forums recommended using the drivers dated 4/24/2014. This did seem to help, but not reliably. What I discovered is... if I connect using the SP3 WiFi to my network extension Airport Express on version 7.6.4, I reliably get 20-22 mbps (which is the best I can expect from my network and works great for my needs). But, when I connect to my primary network Airport Time Capsule, the best I can get is 1.5 mbps, but usually between .15 and .9 mbps. It's completely unusable in today's internet environment. At the same time, I used my iPhone and the Airport Utility to verify the connections. I used SpeedTest.net on my MacBook, iPad, iPhone and Win8.1 HP laptop to verify that every other device was getting the 20+mbps. And they did. Only the Surface Pro 3 couldn't perform when using WiFi through the Airport Time Capsule. The SP3 does achieve 20+ mbps like all my other devices, but only when connected to the Airport Express.
The articles I read said that the network drivers on the SP3 seem to require the routers to be updated to the latest versions. Both the Airport Time Capsule and the Airport Express seem to be updated. When I go into their settings using the Airport Utility, there are no updates available.
Of course this problem isn't replicated at the Microsoft store since they don't have apple routers. So, their response is to upgrade the routers. Extremely unhelpful when the Apple software is saying it is upgraded already. I can't believe this new Airport Time Capsule has to be retired because it isn't playing well with others, and I love the automatic backup it is providing for my MacBook. So, somehow, I need the Airport Time Capsule to work with the new WiFi card & drivers on my SP3, just like the SP3 is working properly with the Airport Express.

Thanks for your input!
1. No downgrade. Bummer, but understandable.
2. Completely agree!!! I did too and then I had to redo it because I couldn't install a driver. I had to start all over and reinstall Win 8 then Win 8.1 over it. It was a colossal waste of time and endless frustration. If I can just get it modestly working, I'll take it. It doesn't have to be perfect right now.
3. Great suggestion! And the Microsoft forums are also a buzz. One suggestion I tried (and it seems to be working) is to set a separate wireless network name for the 5ghz band. I haven't thoroughly tested it yet, but I'm hopeful. I t seems to have worked for some, but not others. The next thing I'll try is fixing the channel, but strangely, I didn't see that option in the AirPort Utility app on my iPhone. Is it only available through Mac/PC laptop/desktop software?
4. Yup. Sigh. I actually have an old linksys. I retired it when I went 100% apple. I was hoping that things would work smoother. And they did! Until this SP3 came into my life. Arg.
And and a few more details...
the AirPort Time Capsule is 802.11ac
the AirPort Express is 802.11n (2nd gen)
I'm wondering if it is the AC connection that is the issue. Maybe since the Express always connects with n, it is OK....
Nope. Just tested the SP3 again and it is maintaining it's connection to the AirPort Time Capsule utiling the 802.11a/n/ac mode and connecting to the 5Ghz special network name. So far so good... Fingers crossed...

Link Airport Express to an AirPort Time Capsule to use Airplay?

I am thinking about getting an 2GB AirPort Time Capsule. I use the Airplay feature on my Airport Express that is not part of the AirPort Time Capsule and that is the only reason I have not replaced the Airport Express with the Airport Time Capsule. Has anyone had any experience in setting up a these two units to do what they do together? Any potential problems linking these two units together?

If your intent is to use the new Time Capsule as your "main" Internet router, and then, use the Express for iTunes streaming this can be done without any real issues.
Please check out the following Apple Support article on how to configure an AirPort Express for iTunes.

HT4356 I have an older HP connected to the usb port of my Time Machine, and have it shared. I want to print from my iPhone on the network, but it can not be found in airport? How do I make this work?

I have an older HP connected to the usb port of my Time Machine, and have it shared. I want to print from my iPhone on the network, but it can not be found in airport? How do I make this work?

AirPrint printers connected to the USB port of the Apple AirPort Base Station or Time Capsules are not supported with AirPrint.
Read through this for information about Airprint printers and how to use them:
http://support.apple.com/kb/ht4356

Printer not working via usb connection to airport time capsule

I bought an airport time capsule 3 TB, and I wanted to connect my multifunctional printer-scaner "canon i-sensys MF4350d" via usb to my airport device.However, I found a problem. Although my printer working properly in direct connection via usb,not working when connected via usb to my airport time capsule. when I chose printer In nearby printer list this error apeared:"the software for this printer is currently unavailable please contact the manufacturer for latest version" when I chose add printer and chose the printer model this error apeared:"the printer information has not been acquired"
devices:
printer: canon i-sensys MF4350d
air port time capsule 3 TB
macbook pro me664
osx mountain lion 10.8.5 (latest version)
printer software:canon UFR II ver 2.43(latest version for my printer)

Login to airport utility via Mac or windows pc. Look under connected usb devices and it should say your manufacturer for the printer. If not try rebooting both printer and router with them being plugged in or try different usb cable or port on printer.

My MacBook Pro is currently online via wifi, but the airport utility doesn't recognize the airport time capsule base station and has not backed up in 10 days

My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
Thanks!

My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
Thanks!

Airport time capsule not found error message

HI,
My time capsule is blinking orange.
I open aiport, sometimes airport finds the TC, sometimes not.
When not, get message:
"airport time capsule not found"
When TC is found, aiport utitily shows an error with the extended network I am setting up. I press 'edit', the settings all seem good. Re-type passwords etc and update.
The problem remains.
I have updated the firmware. An apple shop near me has reset TC using the recessed button on back of TC, and then I have re-configured at home.
BTW, TC was working fine in my old house with same laptop, so prob not simply a basic user issue...
4 other devices on my wifi network all have reliable connection, visitors' phones and laptops too, so shouln't be a wifi netowrk issue, ie network outside TC.
Any thoughts out there?
HOpe so!
mana

yes, running airport 6.1, OS 10.7.5
OK.. I failed to ask enough questions.. I think your comment it all used to work threw me.
1. You are trying to extend wireless network of what router. This will only work with another Apple router.. the way apple built it is in the family only. So please spell out what is the primary router??
If you did have it working to extend the wireless of a non-apple router in your previous house I simply don't know how.. according to Apple it isn't possible. You can use WDS.. that is slow and reduces everything to G wireless.. that is the only way.
2. When you say in the first post..
4 other devices on my wifi network all have reliable connection, visitors' phones and laptops too, so shouln't be a wifi netowrk issue, ie network outside TC.
I presume if you turn off the TC, these devices still have wireless network because they are connected to the primary router.. not the TC.. again my bad reading.. I assumed they are connected to the TC.
So please spell out the whole network..
Broadband modem.. type, model, make.
Main router.. type model make
Any other network devices.
And how was it setup in your old place and how is it different now.

WiFi Printer not being found on AirPort Time Capsule

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