Wifi printing on canon Mx455 suddenly fails.

in november 2013 we bought a canon mx455 printer and installed it without difficulty, connecting it to our broadband network using the wireless LAN setup feature on the device itself. At the same time I also loaded the files from the CD provided on to my Windows laptop. For most of 2014 we were able to print by wifi from either of our tablets ( an ipad and a Sony Xperia android) and also the laptop. Then the error message 'no airprinter found' came up when we tried to print, and the connection was lost despite all the devices being on the same SSID. I reset the printer and the configuration page printed identical data to that upon the original setup with a signal strength of 64%. The printer is within 10 metres of the BT wireless hub. There are no error messages on the printer display although there was a 'low ink' warning about the time the link failed. I have been through troubleshooting without success and am now only able to print using a USB cable to the laptop. All the devices are showing as being on the same SSID, so why can't they 'see' the printer?

http://www.usa.canon.com/cusa/support/consumer/printersmultifunction/pixma_mx_series/pixmamx850#BrochuresAndManuals

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Can iPad 2 3G wifi print to canon pixma ip 100

Can iPad 2 3G wifi print to canon pixma ip 100

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computer[192.168.100.2] is running MacOSX and has an ethernet card
computer[192.168.100.3] is running ArchLinux 2.6.31 and has 2 interfaces: eth0 - ethernet and wlan0 is wireless (Marvell 99w9335 Libertas, uses ndiswrapper)
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computer[100.2]{en0} <--adsl router--> {eth0}computer[100.3]{wlan0} <--> {wifi}printer[100.17]
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May be I need something like: iptables --append FORWARD --in-interface eth0 -j ACCEPT
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Last edited by AleXoundOS (2010-05-02 20:12:29)

Thank you for replies.
In routed mode:
Setting wlan0 to other ip address(even in the same subnet) and adding "iptables -P FORWARD ACCEPT" plus reinstalling the printer in CUPS solved the problem in routed mode.
In bridge mode:
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80/tcp open http
9100/tcp open jetdirect
9101/tcp open jetdirect
9102/tcp open jetdirect
9110/tcp open unknown
9220/tcp open unknown
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Device type: printer
Running: HP embedded
OS details: HP Photosmart C4380, J6400-series, C7200-series, or D7260 printer
137/udp open|filtered netbios-ns
161/udp open|filtered snmp
427/udp open|filtered svrloc
3702/udp open|filtered unknown
5353/udp open|filtered zeroconf
9103/udp open|filtered unknown
32770/udp open|filtered sometimes-rpc4
32773/udp open|filtered sometimes-rpc10
MAC Address: 00:25:B3:FD:A3:91 (Hewlett Packard)
Device type: power-device|specialized|VoIP gateway|security-misc|printer|media device
Running: APC AOS 2.X|3.X, APC embedded, AudioCodes embedded, Bosch embedded, Digi NET+OS 7, HP embedded, Brother embedded, Motorola embedded
Last edited by AleXoundOS (2010-05-05 09:29:05)

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I've sent a note to Canon and here's their first reply.
Thank you for contacting Canon technical support. We value you as a Canon customer and appreciate the opportunity to assist you. We regret that you are experiencing difficulty printing to your imageCLASS MF3010.
We will gladly provide assistance. Unfortunately, it is not clear what is causing this. We will gladly help troubleshoot to isolate the cause:
1. Is the printer connected directly to the computer or through a print server, USB hub or other external device?
Directly to the computer with USB
2. Can you make copies without using your computer? This will verify if the printer is working.
Don't know waiting for my folks to try this.
3. Are you installing drivers from the CD disk or downloading them from the Canon website here:
Downloaded from the website. No Mac sofware on the CD supplied with the printer.
http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/imageclass _series/imageclass_mf3010#DriversAndSoftware
With this information, we will be able to better assist you.
We look forward to your reply with the information we have requested regarding your imageCLASS MF3010.
Thank you for choosing Canon.
Sincerely,
David
Technical Support Representative
Special Note: Certain issues are very difficult to resolve via email. If you would prefer to speak to a technician for additional assistance, you may call our special toll-free number for email customers with unresolved issues by dialing 1-866-261-9362, Monday - Friday 8:00 a.m. to 8:00 p.m. ET (excluding holidays). If you prefer to continue to communicate via email, reply to this message and we will respond as quickly as possible.

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