Wifi problem, another iPhone works, mine doesnt

I'm having problems connecting my iPhone 4s to the router at my house. It worked before, but my roommate had to reset the router, and now I think I am locked out (If thats even possible). Every time I connect and open a browser I get a "Cisco: Internet Blocked" page. However, my girlfriend who is sitting right next to me can connect fine. As well as both of our laptops connect fine. I have done just about everything. Reboot, reset the network settings, airplane mode, tried resetting the network/password.
I'm beginning to think my roommate locked me out. Is this possible? Suggestions? I've asked my roommate and I keep getting an "I have no idea what that is answer"

Hello, Brian. 
Sometimes a simple power cycle of the router can correct the issue that you are experiencing.  However, the issue could be a little more complex.  Wi-Fi routers need adjustments to settings periodically for optimized performance with the constant progression of wireless device technology.  Below, I have included two articles.  The first article will cover basic Wi-Fi troubleshooting regarding iOS device connection.  The second article cover the recommended settings for current Wi-Fi access points.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Cheers,
Jason H. 

Similar Messages

  • Wifi problems with iPhone5 & iPad mini?

    After all updates possible , Wifi connection is completly unstable on both my achines. Very annoying!

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Iphone 4 (White MC604FB) Update iOs 6.0 - Wifi Problem and iphone bug when trying to unlock on call receive. Is this a known bug ?

    Dear Members (and Apple Team)
    I have two iphones 4 and two bugs on the white one
    1/ Is the first gen (Black)
    2/ Is the second gen (White MC604FB)
    I both uptdated the into Update iOs 6.0 -
    Bug 1 : With the white iPhone 4 i have a real Wifi Problem, as close as 5 to 7 meters from any WiFi spot, i lose the signal, where my "black" iphone at the same time and same distance shows full signal (and tested with safari.... works).
    Bug 2 : Once the white iphone is in "stand by" when trying to unlock on incoming call, the touch screen works and receive the touch information, but it bugs on trying to unlock to receive the call. (very very anoying :o) have to call back almost every time.
    Are those already known bugs ? Is there a fix ?
    Reagrds
    Alexandre

    Dear Diesel
    Thanks for your prompt reply.
    I did restore before posting, in evry possible way. no improvment.
    I have 24H ago updated to iOS 6.01. So far no more "screen jam" on incoming calls, but the wifi is still inconsistent with very poor signal strenght (compare to my black iphone 4)
    PS : For information, did beleive  there was two versions of iphone 4 (In Europe ) :
    1/ Is firts generation "gen" with With board MC603FB
    2/ The white one for me with board MC604FB

  • Is someone SURE of where is the wifi problem on iPhone 4S?

    I'm a little sick of this. I don't know for how many time I'll have the wifi problem. I'm just unhappy because I bought this device with my illusion and I have this, i think, serious problem.
    I just want to know if someone knows, for sure, if the problem is from software or hardware.
    I someone said me, sincerely, that he/she tested that is a software issue I'll feel better. It should be just for some time that apple fix it.

    well... sorry but i Thought that you knew it.
    Just google and you'll know that i'm correct.
    There's a lot of people that have a problem with wi-fi on their iPhone 4S. The connection crash and don't let us todo things like download some applications. Wi-fi restarts, has cuts..
    Sorry, but i'm from spain and, of course, my language is spanish and can't explain much better. But you can read AT THIS FORUM a lot of people that had the same issue. People that buy a new router, change de router's IP, try to make a single connection with their device...
    I red that it could be iOS 5. Someone wrote that he downgraded his device, worked fine and failed again when upgrading it ti iOS 5.
    I just don't know. I just know that people was angry for the antenagate on iPhone 4 and now there is people, like me, scared about the wi-fi problem. And, of course, thinking what to do.

  • How can i resolve the wifi problem with iphone 4s?

    please help me, i update my iphone to ios 6.1 beta 5 but the wifi problem continues!

    Why don't you try some basic troubleshooting instead of ranting about how someone else should solve a problem that's specific to YOUR phone.

  • How to resolve wifi problems on iPhone 6 plus

    sir plz any one can help me to resolve slow wifi speed on iPhone 6 plus I tried network resetting but not the worked plz fast reply I am little worried as I have paid for it to high the device has good reputation and this thing deteriorating it plz resolve it as fast as possible

    Hi mihirfrommumbai,
    Welcome to the Apple Support Communities! I understand that you are experiencing issues with Wi-Fi on your iPhone 6 Plus. The following resource may provide a solution:
    iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
    http://support.apple.com/en-us/TS1398
    - Matt M.

  • How can I actually get a WiFi problem FIXED on my Mini?

    OK, 32 years after buying my first Apple product (Apple ][+) I actually need hardware support for one of my products - an iPad Mini.
    The result?
    Worst. Support. Ever.
    It has been THREE weeks since the issue, and tomorrow will be 3 weeks since my first call.  The basic problem?  When  left for work my Mini would connect to my home network just fine, but when I got home it wouldn't. And hasn't since.  On my network I also have 3 iPads (1, 2, 3), Macbook Pro, couple of iPod Touchs, Kindle Fires, Nexus 7, PC laptops, Android phones and so on.
    - First, they pushed me off to Airport support and that involved loads of reconfiguration and restting.  He left me with 'homework' of totally reconfiguring the network (2009 Airport Extreme and 2x Airport Express extenders). 
    - I finished all of that and it STILL wouldn't work, so I was on the phone, and they eventually decided to send a box to get a repair.
    - I get the box a couple of days later - but it doesn't come with return info so I have to get the PDF to print and attach (which means another day before it goes out).
    - They get the Mini at Apple, cannot reproduce the issue and turn it around ... but the email notice is late so I miss the delivery truck, and it ends up at ~6PM the next day before I see the Mini.  Not surprisingly it doesn't work.  Worse yet, I got my new iPhone 5 and it works immediately and perfectly on our network.
    - I get on the phone again and although I ask for a PDF label so I can return the Mini, the person ends up sending out another box.
    - The next day I take the Mini into work and it works great on WiFi (it had been spotty before, but they reconfigured it over the weekend), so I grab a WiFi analyzer for my Samsung Galaxy S3 and see it is broadcasting on both 2.4GHz and 5GHz.
    - I wonder if that is the issue ... so at home I switch the bnetwork to 5GHz and the Mini functions immediately and perfectly.  Of course I lose connectivity for about half of the other things.  So I switch back to 2.4GHz, and unsurprisingly the Mini doesn't work but everything else does.  I have found the problem (no thanks to Apple).
    - So I call Apple that evening, and talk to a support rep, who listens for a bit but basically says that it is very likely that regardless of what he puts in the case notes that the support person would take the Mini out switch it on and if it worked they would put it in the box and return it.
    - He put me through to someone else who he said would make sure that the situation was properly handled.
    - Still concerned, when the box arrived (Christmas Eve), I put in a note detailing the issue and with big letters 'PLEASE DO NOT RETURN THIS IPAD MINI WITHOUT REPAIRING, IT DOES NOT WORK ON 2.4GHZ WIFI'.  I wrapped that around the Mini with the writing on the outside.
    - On the 26th I get a notice that it had been received by service.
    - This morning I get a call from FedEx at 8AM to be expecting the shipment.  Then a while later I get the email from Apple.
    - Of course, as I checked the email I see that they did exactly the same thing ... returned without doing ANYTHING.
    - So ... surprise, surprise ... it STILL doesn't work on 2.4GHz WiFi (but will work on 5GHz).
    - So again I call.  This time the person sends me to a 'supervisor', who assures me that they will do a swap and gives me a specific case # to take to the UPS Store where they will be able to get it shipped out to the correct warehouse and it will be resolved.  He gives me the case #, and his name and contact #.
    We got over a foot of snow, so it took a bit to get out, but I had to drive my son to a house to do shoveling as part of the local Youth Bureau, and then headed into town to the UPS Store.
    You probably know what is coming - when I get there they cannot pull up any info on the repair ID, nor by my phone number.  And when I check the email on my iPhone there is nothing new from Apple Support, meaning that Jason didn't actually DO ANYTHING!  I called from the UPS Store but naturally got voice mail.
    So here I sit three weeks later, having done 100% of the work myself with only pure incompetence on the part of Apple, and with a still-broken iPad Mini in my hands that has seen both coasts a lot recently.
    Worse yet, it isn't like the iPad Mini WiFi is a RARE issue, it is EVERYWHERE, whether the initial disconnects, the stuff resolved by 6.0.2 or the failures like I am seeing.
    Worse still, a friend of mine had a similar issue but was just dealing with it, and when I brought up the whole 2.4 vs 5GHz issue, he took it to the Apple store, told them, and walked out with a new one within 10 minutes.
    Unfortunately I am 2 hours in either direction from an Apple store so that isn't an option based on my schedule and my family schedule.
    So instead I get treated like a second-class citizen, and have direct requests and troubleshooting ignored by an incompetent staff that doesn't even do the most basic troubleshooting.
    Any suggestions of how to get ACTUAL support from Apple outside of a store?

    Just to close out ... the 'supervisor' was clueless as it turns out.  Apple does NOT have a deal with UPS on handling the Mini, so the person who gave me the info was wrong.  Did he call back?  No ... he just let me go out and find out myself.
    So I called again, and this time eventually ended up with a manager, who told me that the UPS Store thing wouldn't work, but that a box would arrive and then there would be a 'forced replacement'.
    About 10 minutes later he called back and said he discovered that EVERYTHING the supervisor did was wrong ... he didn't actually properly flag for auto-replace, so I would have gone through an identical cycle again!  So he had to restart the whole process, meaning I would get TWO 'coffins', but that I would then get an auto-replacement and would see that indicated in my support email.
    I got the email, saw 'auto-replace'.  Got the box on the 28th and immediately turned it around.  Apple got the box on the 31st, and on the 1st I got emails that my Mini would arrive on the 2nd and it also had the new serial #.
    Yesterday I grab the box from FedEx and go home to check it out.  As expected, it IMMEDIATELY worked on my WiFi without issue ... and has worked perfectly since.
    So ...
    - it was NOT my home network.
    - it WAS a hardware issue with the Mini
    - Apple does NOT do proper testing on the Mini to detect what appears to be a fairly common issue.
    - non-retail customers ARE treated as second-class by support.
    This issue took FOUR WEEKS to resolve, involved FOUR shipments back & forth, and the ONLY reason it got resolved was that *I* did the troubleshooting that Apple either would not or could not do.
    For someone who has been an Apple customer for more than 30 years, this has been a sobering experience ... I quite frankly expected much better from them.

  • Wifi problem with iPhone 3GS/4.0 upgrade

    I installed 4.0 on my 3GS , now I can't connect wifi to my iMac ...
    Therefore can't backup 2do or splash I'D which need wifi..
    Any ideas apple ??

    Have same problem on my 3G after update to version 4.0.
    Must be beside my router to get connection, otherwise no signal at all.
    Before I could be in garden 10-15 meters away with almost full signal strenght.
    Works fine with Nokia N95 and several Laptops.
    How to download old version 3?
    I was stupid and didn't save copy of old version
    Have tried every thing possible and impossible to solve the issue.
    New with IPHONE and it looks like this will be my last one!

  • The wifi problem of iphone

    What's wrong with that? When I connect the wifi in my school, It required me to log in. But it no work of my all apple ID. How to solve that???

    well... sorry but i Thought that you knew it.
    Just google and you'll know that i'm correct.
    There's a lot of people that have a problem with wi-fi on their iPhone 4S. The connection crash and don't let us todo things like download some applications. Wi-fi restarts, has cuts..
    Sorry, but i'm from spain and, of course, my language is spanish and can't explain much better. But you can read AT THIS FORUM a lot of people that had the same issue. People that buy a new router, change de router's IP, try to make a single connection with their device...
    I red that it could be iOS 5. Someone wrote that he downgraded his device, worked fine and failed again when upgrading it ti iOS 5.
    I just don't know. I just know that people was angry for the antenagate on iPhone 4 and now there is people, like me, scared about the wi-fi problem. And, of course, thinking what to do.

  • Wifi problems on iPhone 3g 3.0

    Hello all
    I have been having trouble connecting my iphone to my home wifi eversince i downloaded 3.0 software onto my iphone. i never had any problems connecting to wifi before the update. 3 laptops and a itouch can all connect to the wifi fine with no problems. i have tried connecting my iphone to other wifi spots and have been successfull without having problems. evernow and then randomally my phone will work work on my wifi at home but then drops off after about 5 minutes. it says im connected to my wifi but can not load pages on safari and other apps. i have tryed everything that has been recommened but still no luck.
    If anyone out there has a fix or any advice please let me know.
    Many thanks,
    Matt

    Hey Y'all,
    I just returned from the local Apple Store with a replacement phone! No questions asked...
    After restoring the unit, the genius simply opened the wifi preferences, noted the phone was not searching for networks, and gave me a new phone on the spot. He swapped the sim cards, rebooted. Lo and behold, the phone searched and found networks right away.
    I had backed up the phone first at home, and am now in the process of restoring the data. I lost a few things that I had done since backing up, but not anything of consequence luckily.
    Crossing my fingers this will solve the issue.

  • What can be done to solve the wifi problem in iphone 4s

    There is a problem in my iphone 4s. The wifi connection gets disconnected now and then. Why is it so? What should I do?

    Hello prajwal13,
    Thanks for using Apple Support Communities.
    To troubleshoot issues with connecting via Wi-Fi start with these steps:
    Be sure you're in range of your Wi-Fi router (access point).
    Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    Restart your iOS device.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    Tap and Forget this Network.
    Try to connect to your desired Wi-Fi network.
    Note: You may need to enter your Wi-Fi password again if your network requires one.
    Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    Update your device to the latest version of software.
    Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
    If you still experience these random disconnects from your Wi-Fi network, please follow below:
    Move closer to the Wi-Fi router (access point).
    Check for sources of potential interference.
    Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including
    previously connected Wi-Fi networks and passwords
    recently used Bluetooth accessories
    VPN and APN settings
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Take care,
    Alex H.

  • Ios 6 wifi problem on iphone 4S

    Hi
    I just updated my iphone from 5.1.1 to ios 6, if turn on my wifi ant tap on it to connect there displays a log in window with the site from apple on it with "hmm, the page you're looking for can't be found." is there a way to fix this?

    Why don't you try some basic troubleshooting instead of ranting about how someone else should solve a problem that's specific to YOUR phone.

  • Wifi problem; My iphone settings says no wi-fi

    Hi,
    I have been able to connect to my home network with iphone wifi for a few days. Then it wouldn't let me so I reset the network settings and now it doesn't locate any wifis at all. the wifi section on the settings page shows as no wifi and doesn't even let me enter. does anyone know why it would be and how I can fix it?

    i'm having the exact same problem and it's driving me crazy!!! the first day i got my phone i was able to connect to different wifi signals..then the next day,, nothing. my setting just says no wifi and doesn't even let me open it either. hopefully some one will reply to this topic

  • Wifi problem in iphone 3gs

    Under the "choose a network" section, it lists the available wifi networks. I click the desired network to choose it. It places a checkmark to indicate no wifi icon appears and no internet access too.

    You took it to a shop and got it illegally hacked. ONLY the carrier it's locked to can authorize unlocking it.
    Congratulations. Your phone is now unsupportable. If you ever have to restore it for any reason, it will become a brick.

  • Wifi problem with 3.1.2

    Hey,
    hope someone can help with my wifi problem on Iphone 3G.
    After update on 3.1.2 first wifi starts breaking down and now it won't find any station.
    I would say it is defenetly a software bug!
    Because after setting back the iphone to a backup from early this year and sync with itunes everything seems ok for a moment. Just after a few hours the problems starts from the beginning.
    I also tryed to reset network setting with restart, work just for 1 hour.
    Maybe there is an other idea
    Thanks

    FYI, these forums are for Arch Linux support only.  Despite the fact that Archbang seems very much like Arch linux, it has been customized in ways that are not totally clear, and these differences have been known to cause some pretty heated issues in these forums, since those trying to help, nor the one seeking help knows what these changes are.
    That said, I will tell you that the mkinitcpio errors are harmless and are giving warnings on a initramfs that you probably never use.  Also, if you want to find old packages, there is the Arch Rollback Machine where you should be able to find the older firmware.  You should know that you can list the contents of the package with pacman, so you should then be able to go to the Intel Linux wireless page and find old firmware and replace it manually if necesary as well.
    I am now going to report this thread.  Sorry bro.  Good luck.

Maybe you are looking for

  • Query Related to Mail

    Hi all, I am using code as given below for sending mail as pdf attachment ...its working fine. but my problem is that mail is not coming unlit I am releasing it from SCOT.. I want  : when I schedule the program it automatically send the mail please h

  • Best Practice: Storing an array in MySQL

    Hi, I'm working on an app that uses Flex 2, Coldfusion and MySQL. I'd like to store an array (or in this case an ArrayCollection) into my db. I'm not totally sure if I can do this. I read something about PHP having an implode command but I'm wonderin

  • Report for collect statistics of scenarios in PI

    Hi colleagues, I would like to know if there is any specific report i can execute in my box (PI 7.1) in order to get statistics regarding: Number of messages per scenario Average message size per scenario Ellapsed time Etc The aim is to prepare a doc

  • 5530XM: What we like to see in new firmware!

    Hi guys, I would like to present nokia what we users of nokia 5530xm would like to see in a future firmware. I know that nokia might not want to implement those ideas in a new firmware but doing that would make customers very happy, since they are ha

  • Pictures behind text?

    Hi there. In the new Pages (2013) I am having trouble putting pictures behind the text. Does anyone now how to? (Not just putting a textbox on top of the picture). It used to be no problem in the old pages. Thanks Lars Lund