WiFi Stopped Working Completely on my Phone
It was working yesterday in a cafe just fine but after I got home it stopped finding networks. No matter how close I am to the signal it finds no networks. If i type in the name of the network manually it says "Could not find the network "network name"" I have tried this in different locations now, with different wifi routers and nothing works. I have power cycled the phone, I have drained the battery all the way and recharged and nothing works. I have also disabled and renabed WiFi under the settings icon. The only thing I haven't tried is clearing the cache of known networks because I don't know how.
Can anyone please help this is really destroying my productivity!
or reset the iphone hold the home button and power button for about 10seconds after the off slide appears until the apple appears it will take about 45seconds - a minute to start up again... if this or the reset network settings dont work your next step is to restore via itunes as a new iphone
if that dont work- off to the genius bar for you
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Hi all, i can't sync over wifi between my iPhone 4 and Windows 7 64 bit, wifi sync works with the same phone and my Windows 8 machine so the problem seems confined to Windows 7. I've tried solutions from other threads -
Making sure everything is allowed through firewall
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No luck with any of those unfortunately so i just thought i'd see if anyone else is still without wifi sync after trying those as well and if you ever found a fix, thanks.I just wanted to leave a note that it's working now. I'm not sure if it was the latest iTunes update that got it working or that i decided to start a new library instead of using the one i had backed up on Windows 8 (it didn't occur to me to check using the old library when i re-installed iTunes). But if anyone is having this problem, it might be worth trying again with a new installation of iTunes to see if the latest update works for you, and if not, try using a fresh library instead of a backup (by fresh library i mean discard your old library completely and start a new library, not just restore as new iPhone, a whole new library).
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If you're trying use your hotspot and connected to wifi on your iphone, does the wifi stop working and start using your data instead of staying connected to the wifi?
Spencer Simmonds wrote:
Thanks for the quick response. What you have said makes sense but there is no rhyme or reason to he data used. I reset my cellular data counter to zero so both sent and received read zero. I was connected to wifi and let the phone to go into sleep mode. I waited about ten minutes and sent myself the same email four times, each with a 750 kb attachment. It was sent to my .me address so it was push mail on my phone. Sure enough I checked a minute later while bringing the phone out of sleep mode and checked the data. It showed just 10kb sent but 1mb received which just doesn't tally with the 4 x 750kb mails received. It just isn't making sense.
He knows what you asked and has already answered it!
I thought I had read where the iOS4 (or maybe just the iPhone 4) was supposed to be able to keep wifi connections alive while inactive. If the phone is sitting there on a charger with a wifi connection available, why use the 3G? -
Wifi stopped working just after i upgrade ios 6.1.2 to 6.1.3
Wifi stopped working since i upgrade ios 6.1.2 to 6.1.3. It's displaying wifi is connected but not receving data packet
I searched to fix this problem and found many suggestion but no luck.
Could you please help me to fix this problem.Hi Gunjan,
Thanks for visiting Apple Support Communities!
It sounds like you've already tried a few troubleshooting steps, but these links may offer some additional tips:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
If you are using a public or commercial network that requires a login or subscription, see this article for more information.
Verify that you are selecting the correct network if you are in a location with multiple Wi-Fi networks.
Verify that the Wi-Fi network settings are correct. You can view and configure Wi-Fi settings using the following steps:
Tap Settings > Wi-Fi.
Locate the Wi-Fi network you are currently using and tap .
If you've verified that your settings are correct and the issue persists, try the following:
Tap "Forget this Network" to reset settings for this Wi-Fi network, including the password. Then try connecting to the network again.
Note: This can be useful if you identify a network issue and want to prevent the device from automatically using this network in the future.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings, including passwords, VPN, and APN settings.
Note: If the Wi-Fi network uses MAC address filtering, you will need to add the MAC address to the access list for the Wi-Fi router. The MAC address for your device is listed as the Wi-Fi address in Settings > General > About.
If this issue persists with multiple wireless networks, see our general iPhone Troubleshooting Assistant for more steps you can try:
http://www.apple.com/support/iphone/assistant/phone/
Best,
Jeremy -
Hi,
WIFI stopped working after I woke the computer up, now says connected to the network but not the internet, all other coputers and devices connected still with no problems, have pinged IP address from router and got the message "4 packets sent none received"... Help
I have tried network diagnostics which doesnt help... The only other ting is, when I woke the computer up it said tat another device was using my IP... My wife had plugged her phone into the computer to charge etc but even when i turn wifi off on the phone there is no change... also in settings on the phone the IP address is different...The answer to your question is - neither!
Your PC should to configured to obtain an IP address automatically, and to obtain DNS server IP addresses automatically, from the Airport Express. This is the way Windows (and Macs for that matter) are configued by default, and that is the way most people have their computers set up. If you manually configured your PC's IP address to be the same as your wife's Mac, it certainly explains why your PC is not able to access the internet. -
wifi stopped working suddenly? and will not turn on in system preferances
Under the Advanced wi-fi Address: 00:00:00:00:00:00
Just clicked on the wi-fi symbol on top bar (sorry do not know name of bar, if some else dose?) and it states that No Hardware installed
Any help please.I can add my macbook pro to the list of 'wifi: no hardware installed' victims.
At the London Regent Street Store yesterday (after an hour's wait beyond appointment time) the Genius test said it was a hardware fault and the airport card must be faulty/dead. However, when I got home I turned the mbp on and, as if by magic, wifi was working normally. About 3 hours later it failed. I switched off overnight. It's been dead most of the day so I did a complete clean up using Onyx, restarted and, yes, you guessed it, wifi was back.
I guess it could be a faulty airport card but it seemsthere are an awful lot of airport cards failing all at the same time! Coincidence or a software glitch post 10.7.2? Various forums now seem to have plenty of entries from mac owners with this same problem.
How do we get an official response from Apple on this? In my experience Apple are fantastic at addressing this kind of issue once they know. How can we ensure they are aware?
Macbook Pro 2.6 17" OS 10.7.2 -
I have iPhone 4s, after i updated my software to 7.0.4 my wifi stopped working. The wifi icon at the top is gone. Its annoying that i have to us my data all the time. I've tried the network reset, it didn't work. My phone works fine, just a lilttle bit slow before i upadated to 7.0.4. And now not only the wifi, the phone itself is slower than ever. I wish i didn't udgrade to iOs 7. There's too much problems. There's this one time that I can't send iMessage at all.
Hi s.kouris,
I'm afraid that unless you are able to contact the previous owner and have him wipe the device, or provide you with his Apple ID password so you can delete the iCloud account, you are out of luck.
With iOS 7, an Activiation Lock was added to deter thieves. This lock prevents anyone but the owner of the device from deleting the iCloud account and restoring the device:
http://support.apple.com/kb/ht5818
Unless you are able to reach the original owner and get the device wiped or the iCloud account deleted, you are stuck with a brick.
Sorry,
GB -
What do I do when WiFi stops working?
What do I do when WiFi stops working?
Have you done a reset on the device? Hold down the home button + the lock button for about 10-20 seconds until the white Apple logo appears. Once the phone resets, see if this helps.
If not, go to Settings > General > Reset > Reset Network Settings and see if that helps. -
My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these. -
My ipod is cracked and it chipped away a little more last night and that's when my wifi stopped working. My wifi works on every other device in my house except for my ipod. Is there something wrong with my ipod?
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Try right next to the router
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Could it be this?
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
I was in the middle of updating to 7.0.3 and Itunes stopped working. Now my phone is stuck in limbo (apple logo with status bar under) My power button doesnt work (of course) How do I get it back to normal?
I have same issue. I click on the home button and Wake/sleep at the same time for 30 seconds or more and then the phone entered in Recovery mode. It is erasing my content now and installing the update. Let´s see how this ends. I have iCloud, iTunes match, and backups from previos versions, hope I can restore all my content.
Otherwise I´ll go to the Genius Bar to do a checkup.
Good luck!
It did not work the first time... The iPhone4 kept in limbo. Then I did disconnect as suggested above and tried again to enter in Recovery mode. This second time it works. And after restoring the iPhone4 with 7.0.3, it asked me if I want to recover from backup. I did recover from my latest back up and now it is syncing the content. -
I just had 2 MacBook pro's stop working completely. No previous issues. Won't even turn on when plugged in. Any ideas?
See if a SMC reset will breath life into them:
https://support.apple.com/en-us/HT201295
If not, make an appointment at an Apple store genius bar for a FREE evaluation. Warranty status is irrelevant.
Ciao.
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