Wifi unable to connect and incorrect password problem/issues
since i updated to iOS5.1 i started having a problem with our wifi connection. it is locked but even though i enter the correct password my itouch is promting that i have punched in an icorrect password itried using a different iDevice and punched in the same password it's all good, they can connect in our wifi and most of the time i receive an error "unable to join the network" if im trying to connect to an open network. what seems to be the problem? can somebody help me with this one?
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
Similar Messages
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Wifi unable to connect to websites getting problem like bottle neck issue.
hi all,
we are facing a problem with our wifi network in our company, we residency for students nearly 338 rooms per room 2 students so its nearly 700 students staying in our residency and we have 16 perfectly place Access points in our premises there is no problem in the signal coverage, also getting 2Mbps to 8 Mbps speed,during peak hours (we have 110Mbps bandwidth) after 6pm in the night till 3 in the morning, we are unable to browse any sites even though we are getting 8Mbps speed, some times after 20 sec its connection some times keep on prograssing we did all the basic steps like blocking the overflowing UDP protocol, we blocked torrentz, we even blocked skype also same problem getting for the last two months.pls help us to resolve this or guide us to troubleshoot,Just to add to everyone's post.. That is a lot of users for that amount of AP's and I can see why they have issues.
Can you see the utilization on the switchport the AP's are connected to or even the utilization from that building to your core? If you have lightweight AP's and WCS, you should also be able to see the utilization at a given time on each AP. I have worked on College dorms and apartment units and we have installed much more than that. I would have to guess maybe 25 or less students per AP. this was also due to attenuation. They do love their gaming systems though:)
Sent from Cisco Technical Support iPhone App -
My ipod 4G won't connect to my wifi at home with new router. Says "unable to connect" and won't give me any other options. Have tried resetting network connections. I don't want to lose anything. I have tried turning everything off and back on again. Desktop and laptop are working fine. Sometimes it turns on suddenly and I can use it for like 20 mins but then shuts off again. Same thing is happening with my dad's iphone, Help.
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
WIFI unable to connect even if i input correct password
I have just bought a Ipad and the WIFI unable to connect even if i input correct password, can someone share some light on the same.
Hi,
Troubleshooting help at this link for Wi Fi
http://www.apple.com/support/ipad/wifi/
Carolyn -
I have apple iPhone 4S upgraded to iOS 6.0.1 and everything was working fine suddenly my Wifi was not connecting and found the wifi on/off button is greyed out and to enable it I tried all resets but still my problem have not solved, still wifi is off
Same here.... No fix. Replacing is the option apparently and if you're out of warranty, you're SOL. That was as per the "Genius" at Apple.
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How do i fix my wifi if it connects and the bars are blue but no check sign appears next to the wifi name and does not connect to the internet???
Did you already try to reset the iPod by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data.
If this does not work, try to reset the network settings in Settings/General/Reset. After that you'll have to put in the passwords for all known networks again.
More troubleshooting can be found here:
iOS: Troubleshooting Wi-Fi networks and connections -
My FaceTime won't let me sign in, I verified my ID online but when I go to sign in on the iPad 2 it says unable to connect and Wont send me the email?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
Can't delete or edit a Mail account that is unable to connect and it keeps notifying me
Can't delete or edit a Mail account that is unable to connect and it keeps notifying me and asking for password. Macbook Pro with Yosemite. If I highlight the account and go to Mailboxes, "Edit smart mailbox" is greyed out. Delete the mailbox is an option, but the mailbox just doesn't go away and no error message displayed. Tried Mail/Preferences/Accounts, highlighting account and using minus sign, it tells me the account is shared by other applications and gives me an option to go to Internet Accounts. At Internet Accounts, the only mail account showing is iCloud. Meanwhile, the pesky Mail icon is jumping around the bottom of my screen.
Can anyone help?Did you ever find a fix for this? Mine is doing exactly the same thing, even with 2.01 - I hoped that might fix it. I'd rather not have to reset and erase the whole phone.
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My Firefox automatically updated to Firefox 8. Since doing so, when I open the browser the screen displays a box saying 'Unable to connect' and says the same for any website. My internet connection is fine. I uninstalled and installed Firefox again, but problem persists. Please help as this is really frustrating me :(
Did you try this?
'''Remove Firefox from your program's list of trusted or recognized programs, then add it back.'''
Some Firewalls don't specify which version of Firefox is permitted. <br />New version of Firefox = new executable was installed = new permission is needed
The top 12 ways to get fooled by Firewalls: <br />
http://forums.mozillazine.org/viewtopic.php?p=2295421#p2295421 -
I have a 27" thunderbolt display NOT the iMac, and I'm trying to connect my xbox 360 to it via the Belkin AV360. I plug everything in and it does not work? I check all the power cables and and connections and still not he issue. Iv'e tried C-F2 also. has anyone used this devive (AV360) on there own 27" thunderbolt display (not the imac) and gotten it to work? If so I'd appreciate the help.
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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Can't connect to my wifi. Err msg is incorrect password. Could it be WPA vs. WEP?
Can't connect to my WiFi. Msg is incorrect password. I am typing it correctly! All my other devices connect to my WiFi no problem. My wireless router is WPA. The only options on Apple TV menu is WEP. Is this a problem?
Yes, that is the problem.
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my itouch cannot connect to internet...but the other day i can use the wifi im connected,but since yesterday eventhough im connected to wifi and the signal is very strong,when im trying to login on FB it says unable to connect to FB,same with YM it says internet connection is offline when in fact i have a strong signal of wifi..
- Reset the iPod. Nothing is lost
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
Do other devices successfully connect to the network?
Does the iPod successfully connect to other networks? -
TS1398 Iphone 4s wont connect to my wifi 'unable to connect' HELP i enter password correctly
Iphone 4s wont connect to my internet when i try to connect i enter password in and it comes up with 'unable to connect' ive tryed reseting router, reseting network settings on iphone. HELP!
The fastest way to deal with your iPhone saying "unable to connect to network" is knowing the name of you network (SSID) and password. Go to settings>network>other and put in the name and password.
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Wifi "unable to connect" for the past month
I have not been able to connect to my home wifi for the past month. It keeps popping up saying that it is unable to connect. sometimes it will work, but only for 2 minutes tops. My roommate uses the same internet connection and she said that she has not had a problem with it. I have tried rebooting it, turning it on airplane mode then resetting network settings and rebooting it, forgetting the network, and even resetting my entire phone. nothing will work. but my phone connects to the wifi at work and works perfectly fine. SOMEONE PLEASE HELP
The router in 99.99% of the time may be fine and see and connect to the devices it detects. However after certain updates to phones it has been said that the phone will not connect to the router.
There was a list of known routers on this forum that just did not work. The so!ution was to either reset the broadband modem, wireless router and turn off the phone.
Then if it connects your problem is solved. If it doesn't your next step is to see if there are firmware updates for the modem and the router. (Mainly routers) if it still does not connect a new router not on the non working list should be purchased. Yes its another expense but if you want the device to connect that is your option.
Another trick you can use is to change the security from WEP to WPA, PSK or WPA 2 and change the password to the router.
Some people stated a password of at least 9 figures / digits worked great.
If you placed the phone on its own IP address that also has been known to work.
However its best to talk to tech support at the router maker to assist.
Good Luck -
Windows 7 Wifi Unable to Connect (one device)
I have 4 devices (asus laptop - personal, dell laptop - work, android phone - personal, windows 8 phone - work) that all used to connect to wifi networks without an issue. Both laptops run windows 7. I'm now in temporary housing for a few months with its
own wifi setup. I do not have control of this router. Everything but the dell laptop was able to connect to this network. However, the dell will give me the generic "unable to connect error" when I try to connect and obviously the troubleshooter
doesn't provide any more information than that. Also, my ethernet cables are packed away in storage and I really don't want to buy another one for this temporary period. I've seen a lot of similar issues posted, but none of the solutions posed have worked
for my situation yet.
So the dell has NEVER been able to connect at this location - this is not an issue where it gets booted off the network/has poor connectivity.
I've tried the following which did not work:
1) Manually entering IPv4/Gateway/DNS etc.
2) Sharing the network (protected and unprotected) from my personal laptop
3) Standard restarts, disconnect/reconnects, etc. for all devices and the router
4) Entering all the encryption types (even though I know it is WPA2-Personal, AES)
5) Yes, wifi is enabled on that computer
6) Given that this is a work device, I cannot easily uninstall/reinstall drivers due to security blahblahblah
I would appreciate any advice with this situation.
Thanks!Hi,
First, please check the following event log log before you try any suggestions.
Microsoft-Windows-WLAN-AutoConfig
It’s under applications and services log.
Based on the current situation, you may perform the following suggestions to check the issue:
1. Update the router firmware and reset the router.
The default settings of Windows 7 should work normally with the wireless router.
2. Set up a new network with WPA2 Encryption.
3. Verify with the WLAN service is started and set to automatic, if the WLAN service is stopped, I would suggest you to start the service and put it to automatic.
4. Follow the steps to start the WLAN service and disable the IP Helper service. (Click on Start, type in services.msc. Select WLAN Autoconfig from the list, Right click properties)
5. Connect to another wireless router for a test.
In addition, Please Use Network troubleshooter event logs to solve network problems
http://windows.microsoft.com/en-us/windows7/use-network-troubleshooter-event-logs-to-solve-network-problems
Hope it helps.
Regards,
Blair Deng
Blair Deng
TechNet Community Support
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