Wifi yes, internet no

just moved houses. Same wifi though. My partners ipad connects fine to the internet. my ipad and Mac get the wifi signal but no internet connectivity!
I have already rebooted the wifi and several times the iPad and Mac. I told them to forget the network and renter again the password etc. but nothing seems to be working!
could you please help me out Urgently?
thanks a lot!
K.

Hi .
Tap Settings > General > Reset > Reset Network Settings
You may have to re enter your Wi-Fi password.
If that doesn't help, even though the connection works with your partners iPad, restart your internet modem and router.
Then try Wi-Fi on your iPad and Mac.

Similar Messages

  • My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

    My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • HT4623 why does my ipad kick me out of FB and sometimes to the 'settings' page or sometimes to the desk top, for what reason?     I have 50.8 GB of capacity available; it is version 5.1.1 and model MC497LL.   it is WIFI and internet via AT&T???  Can you h

    Can anyone help me?  Why does my ipad kick me out of FB?  Sometimes to the 'settings' page and sometimes to the desk top?  I would like to know why this happens and what I can check or change to make it stop.   I have 50.8 GB of capacity available; it is version IOS 5.1.1; model MC497LL.  It is WIFI and internet via AT&T?   Can anyone give me some clues on what to do; or change in settings???  Thank you very much! 

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Hello i have a  an iPhone 5 .i updated it in the end of summer or begin of fall because i forget the number of  version.it is important that i update my i Phone by itself not with iTune . after that my device can not  join to wifi to internet but another

    hello
    i have a  an iPhone 5 .i updated it in the end of summer or begin of fall because i forget the number of  version.it is important that i update my i Phone by itself not with iTune . after that my device can not  join to wifi to internet but another of app works properly and cellular can join to internet . i reset my i phone in the setting . general section but my problem  is remaining .is possible that to return to older version? if there is any solution share with me and i be very thankfulness of you.tanks again 

    It is not possible to downgrade to an earlier version.
    Have you tried the tips on this help page? iOS: Troubleshooting Wi-Fi networks and connections
    And you dont need iTunes to update you're device. You can update it OTA in Settings > General > Software Update

  • After i enter my password for the wifi in internet recovery mode it just shows a blank screen no disk utility shows why??? NEED HELP

    After i enter my password for the wifi in internet recovery mode it just shows a blank screen no disk utility shows why??? NEED HELP

    Enter your admin passwrod, not Wi-Fi network password.

  • Can I connect Ipad 2 WiFi to Internet through 3G Android Bluetooth Phone?

    Can I connect my IPad 2 Wifi to internet through 3G Android Phone's Bluetooth?

    Not Bluetooth. You can connect if the phone has tethering/internet sharing. The phone has to put out an SSID for other devices to connect to. Like a wifi signal.

  • Can I use wifi for internet, while ethernet only for local network?

    Hello everyone.  We have two internet connections at our office.  One is wifi only -- but fastest uploads.  The other is connected to our ethernet network (and very slow).  Really, it's not much a network -- just iMacs connected to a switcher.  When transferring files between iMacs, obviously we want to remain connected to ethernet.  But when uploading and downloading files, the wifi option is quickest (long story why -- our offices next door, can't run a physical line yet, yadda yadda).
    So we find ourselves constantly switching between the two in network preferences.  Not only is this a pain, but it doesn't allow us to upload or download directly to a drive on the network.
    Is there a way to tell the preferences to use wifi for internet, and ethernet for the local network (without internet)?
    (We have updated mountain lion on i7 imacs, and most recent airport extreme)
    Thanks!

    Your downstairs router can be installed anywhere in your home, but telephone companies or ISPs are only obligated to install their equipment just barely inside its service entrance. Usually, that location is the worst possible one for a home network, since it's in a basement or some remote corner, far from all the devices that use it.
    Your idea to install an Ethernet cable to extend its reach to a more suitable location is an excellent one and will be worth the effort or expense. If you don't want to do it yourself a qualified electrician can perform the work quickly and elegantly, and you may find the cost surprisingly affordable. Ask your friends and neighbors to recommend a reputable electrician and get a written estimate.

  • I am connected to wifi but Internet doesn't work.

    I am connected to wifi but Internet doesn't work. Software updated and settings reset. Still no luck. I pod touch

    Despite the connection indication you may not really be connected to your WiFi network.
    Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • Mac connects to wifi, but internet doesn't work. Network diagnostics shows problem starts at ISP. All software is updated and all other devices are able to effectively use the wifi source.

    Mac connects to wifi, but internet doesn't work. Network diagnostics shows problem starts at ISP. All software is updated and all other devices are able to effectively use the wifi source.

    Hi, KK93. 
    Sometimes a simple power cycle of the router and Mac can resolve the issue.  However, try the steps in the article below to troubleshoot the Wi-Fi issue with your MacBook.
    Troubleshooting Wi-Fi issues in OS X
    http://support.apple.com/kb/HT4628
    Also, see the article below to make sure the router setting have been optimized for performance.
    iOS and OS X: Recommended settings for Wi-Fi routers and access points
    http://support.apple.com/kb/HT4199
    Cheers,
    Jason

  • HT204023 If my iphone is connected to the internet via wifi will it use my cellular data if I use it as a personal hotspot or will it use the wifi's internet???

    If my iphone is connected to the internet via wifi will it use my cellular data if I use it as a personal hotspot or will it use the wifi's internet???
    The wireless on my laptop brokebut I can still connect to my phone when I plug it in. My iphone is connected to the wifi but is this being transfered onto the laptop or is it using up my data???

    Personal hotspot shares your cellular connection with other devices via cable, bluetooth or WiFi. If you turn on the hotspot, the phone will be disconnected from the WiFi network you are on and share access to the cellular connection. That's what it's for. It's using your data plan if that's what you're trying to do.

  • HT5569 How do I print using a wireless printer when I'm using wifi for Internet at the same time

    I can't figure out how to print via wifi when I'm using wifi for Internet at the same time please help

    You need to have your printer & ipad connected to the same wifi router.  ( This would be my best guess. )
    Robert

  • Recently bought a Pro. At home, It connects to my wifi, and internet, just fine. On the road, It will connect to wifi sites, but will NOT connect to internet. Other devices connect okay

    Recently bought a Pro. At home, it connects to wifi and internet just fine. On the road, it connects to wifi sites, but willl NOT connect to the internet, while Other devices, iPad2 and iPhone connect and browse just fine.

    this is Mac Pro forum
    You want the notebook forum: MacBOOK Pro
    https://discussions.apple.com/community/notebooks/macbook_pro

  • Wifi and internet sharing glicth

    Hi folks, it seems I found a bug on Lion 10.7.3 regarding the internet sharing and the wifi.
    I activated the internet sharing through the wifi, everytihng worked properly, and put the computer in sleep mode. When I got back to it awaking, the internet sharing was still on so I deactived it but the wifi didn't switch back to the normal wireless mode. In other words it was stuck in "sharing". The only way to resolve this issue is activating/deactivating the intenet sharing combining the switching on/off of the wifi and modifing the source of the internet connection. A mess in other words. And this happens all the time I put in sleep mode the MBP.
    Any ideas to solve this bug?

    Confirmed. I have the same problem on the same model MBP and the same OS version.
    I had to completely reboot the machine to clear it out. Very frustrating. Anybody out there with an idea?

  • IPhone 5 upgraded to ios 7 connected to wifi no internet

    I upgraded to ios 7 and ever since then I have had wifi issues.  At first I got the "unable to connect" message.  Now I'm able to connect but once I'm on nothing will update.  I can't access the internet, Facebook, Gmail nothing will work.  As soon as I turn off the wifi everything will work.  This only happens on my home wifi which is through Comcast.  I have no problem at work (which is also a secure network).  I tried the Airplane - Reset network - turn off modem suggestion but that didn't work.  I checked the IP address and it doesn't start with 169.  Any other suggestions?  I've never had a problem with my Comcast modem, it's fairly new.  My computer, my husbands computer & our iPad are able to connect (the iPad had the same problem at first but it seems to have fixed itself).

    Do a check on the issue at the Apple Support Web Site.
    http://www.apple.com/support
    You may find a fix from Apple Support.
    Good Luck

  • WiFi: No Internet Connection Issue

    Please Help!!!
    MacBook Pro 13 inch i5-processor, 4G memory, Late 2011 edition running Lion 10.7.3
    I finally made the switch from PC to Mac... after I had way too many PC failures. Several told me that they have not experienced such frequent failures on Apple products.
    However, I am very frustrated and second guessing whether I made the right choice... so asking someone to help.
    I bought a MacBook Pro 2 weeks ago that worked great for a few days. Then the internet slowed down. I thought it would be my router. I checked out the connectiviy at other locations where the speeds were great (commercial locations). On a PC the connection was good but on my Mac it was slow. So checked out for an update. There was one, applied that and there was an improvement. But found out that if I put the Mac to sleep and do not shutdown the spped degrades over time. Well, for some reason a couple of days later the speeds 'took care of itself' !!!
    Now I have a new problem for the past 4 days... that has limited me in my day-to-day work.
    WiFi connects and finds the signal and connects but do not have any internet connection. Gives me an error "No Internet Connection". This is what I have done so far...
    1) Connect a wired connection... internet is fine.
    2) Took it to Geek Squad (Best Buy) they ran a command "sudo ifconfig..." fixed it and gave me the same commands to try next time. However, that does not work at all since then
    3) Ran Network Diagnostics... no help
    4) Turned WiFi Off and On along with Forgetting this Networks and Joining again. Done this with several combinations and multiple times... no dice
    5) There was a recent update and applied that ... no help
    I am close to giving up on a Mac altogether... please help...

    Can someone please at least acknowledge if they are or have experienced this same problem?

Maybe you are looking for

  • My e-mail automatically deletes read e-mail in my inbox every 14 days without my permission. How do I get this to stop?

    I switched e-mail clients from windows live to thunderbird in mid december to alleviate problems in sending group e-mail. I have thunderbird on a different laptop and the product works flawlessly. The client works flawlessly with one exception: It au

  • Vim keeps freezing and I cannot highlight text with my mouse

    title says it all.  Vim will freeze on me randomly.  I was having X issues earlier but stopped using the nvidia driver and that seemed to fix that, but now Vim freezes.  I'll be in Insert mode and it simply will not accept any of my keystrokes or att

  • IGrabber won't install on MacBookPro 2011

    I use iGrabber to transfer my VHS tapes to CDs. It is version OSX 1.4.6 and I'm trying to install on my MacBookPro 2011 and it's telling me it can't install. It works fine on my iMac.

  • Write Off in IS-U

    Hi Experts, When write off is carried out, the entire amount of invoice is written off or partial based on our selection(Full/Partial). The new requirement is While write off, the tax amount should be posted to its own tax account instead of going to

  • Text file within jar file

    Can anybody tell me if it's possible to read and write to a text file stored within the .jar file package? I can maintain a constant file length if that enables me to read and write. cheers, Steve