Wild Blue and iChat - how do you make 'em work?

My mom has an iMac and has to use Wild Blue as her provider. I have an iMac and use Roadrunner. The error message says video chat won't work due to bandwidth. Wild Blue is no help, of course. Any suggestions - besides the obvious getting more bandwidth? I'm concerned that even buying more bandwidth may not work...

Hi,
Welcome to the    Discussions
Distinct lack of info about what Internet Speeds you have at Both ends (interpreted by iChat as Bandwidth as it will presume other apps and computers may be using the internet).
Have you changed System Preferences > Quicktime > Streaming to read 1.5Mbps and restarted iChat.
(Change the setting and restart iChat on Both computers)
For your Road Runner end also go to iChat Menu > Preferences > Video section > Bandwidth Limit drop down and set the speed to 500kbps
This is because Road Runner practice Data Stream Management to try and stop Peer-to-Peer File Sharing apps.
iChat in Video can send lots of data and it is a Peer-to-Peer connection with your Buddy.
Limiting your end can help "Get under the Radar" as it were.
8:10 PM Wednesday; May 6, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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