Will a local Apple Store perform internal cleaning services for an iMac?
i believe i have dust accumulation in the fan ventilation system in my 2009 iMac the fan runs continuously at times over the last month?
Call them and ask them
Similar Messages
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How long will a local Apple Store keep an Ipad Air ordered online for me
Hi,
I may want to order a 64gb Ipad Air online during Black Friday and pick it up in a NYC local store when I get there on dec 28th.
I'm actually in Europe and will not be in the US before the end of december.
This means holding the item for me for about a month.
Is this possible since it is already paid for ?
Or is there a limited time to come to get the item ?
Thanks
Regards,
MarcI would call them and ask. No one here will know exactly what they'll do since this is a user to user forum.
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Will the Chermside apple store have a midnight launch for the ipad 3?
Does anyone know if the Chermisde or Robina store in Queensland will be offering a midnight launch of the iPad 3?
I would love to go and line up and wait for the launch and buy one in person, rather than waiting for it to arrive in the post.You'd stand a better chance of a good answer if you phoned them....
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my phone always shows sim card not installed , i cant able to use this iphone3gs
Install a SIM card.
If you have and the error is still occurring the a hardware issue most likely exists. -
Am running FCP5, but upgraded to iMac a few months ago. Noted that some features of FCP5 like Boris text are no longer available. Was told by local Apple store that new operating system I now have (Snow Leopard) will drop some such elements. Is this true? Noted same thing in LIVE TEXT.
Mike T.Am running FCP5, but upgraded to iMac a few months ago. Noted that some features of FCP5 like Boris text are no longer available. Was told by local Apple store that new operating system I now have (Snow Leopard) will drop some such elements. Is this true? Noted same thing in LIVE TEXT.
Mike T. -
I am considering purchasing a new Mac desktop. I have, at present, a Liteon 851S ext CD/DVD write and a Maxtor 3200 USB ext hard drive. Will these work with a Mac desktop? My local Apple store could not answer my question.Happy New year to all.
Yes the Mac can read that drive but you would need to Copy the data off of it to the Mac as apposed to Move, which implies Deleting them from the drive as they were transferred from the external to the Mac. Since the Mac can Not Write to NTFS drives it can't Delete anything as that is really a Write operation, IE Making changes to the NTFS formatted drive.
Once you have that Data on Both your New Mac and you Older Windows PC you can format that drive to work on both system.
If you want to and plan on doing that post back and I'll explane how, it is simple but should be done on a Windows PC.
If you only plan on using it on the Mac from now on that is fairly simple also and is done on the Mac, Once you have the files from it stored on the Mac.
Yes you could burn those photos to DVD but that is just a waste of DVDs, you don't need to. -
My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??
Please Post !!!!!!!!No, Apple does not offer that kind of exchange.
If you had a valid problem covered under the Warranty or AppleCare, they would swap it out for an identical item (including same color). -
Will Local Apple Store install RAM in Mini?
I'm thinking about picking up a mini today. Has anyone discovered that their local Apple Store will crack it open and install RAM? I wish the mini was designed to be opened by end user.
Hi Jazzman-
You can do it: Installation Videos
Apple will charge you a bunch to install RAM.
Luck-
-DaddyPaycheck -
Unpleasant experience at a local Apple store
Hi
I'd like to share my experience at a local Apple store. I am not sure this is the right place to initiate this but I couldn't find an email link for complaining about the Apple customer service.
My wife has a Iphone4 and she has cracked panels for both front and back side. She's been to the Apple store at Bethesda, MD and one of the staffs told her she should pay $29 for repair the front side panel and also she offered her a free phone replacement.
At that time, she didn't backup the phone. So she did a backup and visited other Apple store at Tysons Corner, VA. The staff told us we have to pay $140 something for repairs and there is no replacement policy for her phone available. That's fine. Why each Apple store has different policy? OK. That's fine.
The worse thing happened was the staff was very unkind and unprofessional. We felt like he looked down on us. Even he said why we did not fix the phone at the Bethesda store. He made fun of us saying just bring the phone to there. He kept making sneering smile on his face and talked with the other staff about the situation. They laughed at us.
I was so unpleasant and asked him to call his manager. And the manager kept saying the different policy and never mentioned about his wrong and arrogant attitude toward customer. I can't understand this situation and I strongly appeal this to Apple customer service dept.
I need to have a reasonable apologies from him and the manager which they refused to tell on the day. The address of the Apple store is
1961 Chainbridge Road McLean, VA 22102 (703) 336-8450.
How can I report this to the customer service representative?
Thanks.Screen Damage
Accidents happen. Sometimes a screen can get cracked or shattered. We’re here to help.
Request iPhone service
You can mail us your iPhone, make an appointment with a Genius at an Apple Retail Store, or click or tap below to start a service request and see more service options.
How long will it take?
Service at an Apple Retail Store is normally completed on the day of your appointment. If you send in your iPhone for service, you’ll receive a replacement or your repaired iPhone in three to five business days. A replacement iPhone will be new or equivalent to new in both performance and reliability.
How much does iPhone screen repair cost?
Repair and replacement costs depend on your iPhone model and your AppleCare coverage.
When you request screen repair online or by phone, Apple will place an authorization on your credit card to cover the iPhone out-of-warranty cost. We’ll charge this amount if your iPhone has additional damage and is eligible for out-of-warranty service. If your iPhone has no damage other than the screen, we’ll charge the amount below. Learn more.
iPhone 6: $109
iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5: $129
Plus a $6.95 shipping fee. Fees are in USD and exclude local tax. Pricing applies only to screen repair by Apple. Accidental damage isn’t covered under the Apple One Year Limited Warranty. -
Could an iphone 6 cracked screen be fixed at a local apple store?
Could an iphone 6 cracked screen be fixed at a local apple store?
Screen Damage
Accidents happen. Sometimes a screen can get cracked or shattered. We’re here to help.
Request iPhone service
You can mail us your iPhone, make an appointment with a Genius at an Apple Retail Store, or click or tap below to start a service request and see more service options.
How long will it take?
Service at an Apple Retail Store is normally completed on the day of your appointment. If you send in your iPhone for service, you’ll receive a replacement or your repaired iPhone in three to five business days. A replacement iPhone will be new or equivalent to new in both performance and reliability.
How much does iPhone screen repair cost?
Repair and replacement costs depend on your iPhone model and your AppleCare coverage.
When you request screen repair online or by phone, Apple will place an authorization on your credit card to cover the iPhone out-of-warranty cost. We’ll charge this amount if your iPhone has additional damage and is eligible for out-of-warranty service. If your iPhone has no damage other than the screen, we’ll charge the amount below. Learn more.
iPhone 6: $109
iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5: $129
Plus a $6.95 shipping fee. Fees are in USD and exclude local tax. Pricing applies only to screen repair by Apple. Accidental damage isn’t covered under the Apple One Year Limited Warranty. -
Could I pre-order an iPhone 5 in my local apple store and I have it mailed to my house?
Is it possible for me to go to my local apple store and pre order an iphone 5 and have it mailed to my home address? If I was to pre order it at the apple store would I have to go through AT&T to buy the phone or could I just buy the phone? Would that change the price too? I plan on getting the 16GB.
You don't preorder in the Apple Store. You preorder on-line. It will be mailed to your home address. Apple has not yet announced an unlocked iPhone 5 in the U.S. so yes, you would need to select a carrier.
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Recently, my Iphone shuts down at 50%+ bettery. My local Apple Store told me that the bettery was tested problem and needs to be repaired or changed. Since the phone is still under a year warranty, I was suggested to return it to the US Apple Store for help. Please let me know if I can send it to any store in the US or the store where I bought. Also, I don't find the email receipt. Will it be a problem for repair? Your quick response will be very appreciated. Thank you.
One more question. Can it be down without the receipt? If yes, I will send the phone to US immediately before warranty expired. Thank you.
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I took my laptop to my local Apple store to have the problem diagnosed and they told me the problem lies in the grpahics card which will require the replacement of the entire logic board at a cost to me of $340.
after that I did some research on the topic and found that this was a massive problem on this model of macbook pro and Apple never issued a recall to fix the issue, are there any class action suits in this category currently underway? if so how can I join?I also have a mid-2010 Macbook Pro 15". Also, I had paid $100 for Apple Developer account and I can't even use Xcode or Unity3D to work on my game because the moment I write a line of code, my computer crashes. Scratch that, I used to have an Apple Developer account (I let it expire a couple of weeks ago). It hasn't been of much use since my Macbook Pro crashes 15 times a day.\
A month after buying a mid-2010 Macbook Pro 15" directly from Apple, it began to crash. At first, I assumed it was my fault as I had been messing around with Bootcamp and doing other heavy stuff, but I quickly learned it would randomly decide to shutdown regardless of the task at hand. I was very busy at the time. I was a fledgling teacher in France, and I hardly had any time, or money, to put toward a 84 euro train ticket to Paris. Also, OS X updates were around the corner (Lion, Mountain Lion), so I held out, hoping the issue would be resolved with the updates.
During my investigation of the issue, I did find the TS4088 article. It recommended I install some updates, and then it described a problem that seemed similar to my own, but the order in which the problems occured, as described in the TS4088 article, did not follow the same pattern that my computer had been experiencing–there was no gray or black screen after the restart warning message when my mac crashed. The first time I found TS4088 on Apple's Support page (at a time when their product recalls were easier to locate before they redesigned their website), it was a couple of months after I had bought the computer. I reasoned that my Macbook Pro must not be suffering from the same issues as I had never seen the video freeze or go black before seeing a restart message. The restart warning message is the last thing I saw, no loss of video or black(or gray) screen afterwards. My computer would simply start to boot up again.
About two years after buying the computer, and suffering from about 3 GPU panics a day, I searched for the TS4088 article again, wondering if I had misread it, and that maybe the issues described in the article were the same issues I was experiencing. This time I could not find the TS4088 article on Apple's Website. I searched over and over again, but it was nowhere to be found. I assumed that issue had been resolved and the article removed. Now after three years of using a faulty, unreliable computer, I was feeling like a schmuck. I searched again on Apple's website to find the TS4088 article, or any new ones that outlined my very apparent GPU issues, but I had no luck. I circled Apple's website over and over and could not find that article. It was only through a link other frustrated mid-2010 Macbook Pro owners had posted on some other website that I found the link to TS4088, also learning that the forum's users were experiencing my same problems.
Based on the language Apple used to describe the problem, I did not reason that I was suffering the same issue. Here's what happens when my computer crashes:
• The computer seems to shut down. The display turns off, the fans stop spinning
• The message "Your computer was restarted because of a problem . . . Press any key to restart" is displayed.
• I press any key, the computer restarts, I wait for next crash to interrupt my work
Excerpt from TS4088
"Symptoms
Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray."
My computer never displays a restart message before the video is lost or display turns black. My Macbook Pro mid 2010 loses the picture on the display, and less than a second after that is the restart warning displayed. The video would never freeze or stop playing, rather the whole computer just dumped all of its processes and displayed a warning message asking me to press any key to restart.
My issues with this problem are the following:
•The problems described in TS4088 do not accurately reflect what users are experiencing. TS4088 is misleading in this respect.
•The article TS4088 was not easy to find on Apple's website. It seemed to have moved to an obscure, impossible-to-find location that could only be found thanks to the great number of other Mac users who are experiencing the same problem.
This issue hasn't been managed dutifully. I'm annoyed to have sunk money into a developer account. I'm annoyed that I sunk money into an expensive product that does not work. I'm annoyed that the description of the issue afflicting mid 2010 Macbook Pros was inaccurately and misleadingly described and that links to the TS4088 article disappeared from Apple's website when I could have truly benefitted from them. I am especially annoyed that my life in graphic design, web development, and iOS development has stagnated for several months as my computer crashes some 15 times a day. I am, however, pleased with the speed at which a Mac can boot up. -
hi , i bought this phone from Dallas , TX on 22 jun 2012 , right now I am in india .
My phone Accidentally fall in water tub. And now is not working .
For iphone replacement ,I went to local apple store in Pune (India). but these guys are not helping me . And they are not ready to replace my phone .
I also tried contacting local apple employee named " RATI KALE " , but didn’t got any positive response.
I provided them apple invoice, passport, visa details, my air ticket details. but still they are not ready to help me . My phone details are as below :
Serial No:C8*******T9Y , IMEI : 01*************995
Please help me in replacing my phone.
<Personal Information Edited by Host>Your warranty is only good in the US where you bought the phone. You will need to contact Apple Support in the US to arrange to return your phone to the US for repair. You should also inquire as to whether they will be able to return the phone to you in India.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support. -
My "other" file is stealing my storage space and my local apple store is aware of the problem but has no idea how to view it's content or how to empty it. He thinks my deleted files are going here instead of being deleted. Raw beginner here! Need help.
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
What is “Other” and What Can I Do About It?
https://discussions.apple.com/docs/DOC-5142
iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
Also,
How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
Cheers, Tom
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