Will a Macbook pro early 2011 installation disc work on a 2007 or 2008 Macbook pro 15

My collegue's 2007 or 2008 Macbook pro 15 inch keeps getting stuck on the apple load up screen everytime he hits the power button. He doesnt know what version it is and I forgot to write down the model number of it(Ill update May 16 at 10am PST). I tried safe mode, it worked but after the loading bar gets close to 1/2 it freezes up. He can not find his installation disc that came with the computer. I have mine but its for Model # A1278 I think its snow leopard. Will the installation disc and application disc run successfully on my collegue's 2007 or 2008 Macbook pro?
I apologize if there's a similar thread out there, I couldnt find one. -

Will a MacBook Pro Early 2011 installation disc work on a 2007 or 2008 MacBook Pro 15?
No it will not.
Machine specific gray/back disks are for one model of Mac only as they only contain hardware drivers for that model, not previous ones.
The 10.6.3 white Snow Leopard retail disk will work and it's available from Apple online for a small charge.
My collegue's 2007 or 2008 Macbook pro 15 inch keeps getting stuck on the apple load up screen everytime he hits the power button.
I tried safe mode, it worked but after the loading bar gets close to 1/2 it freezes up.
This is indicative of a problem with the boot drive and the file structure retaining data on the drive.
The progress bar progressing and stopping means the fsck drive repair is failing, likley the drive incurred head shock damage at that point.
The boot drive itself is likely fine and the problem can be resolved but the disks are going to be required if it's running Snow Leopard.
First get the disks, then attempt Disk Utility > Repair Disk and check the SMART status if the drive is still good.
If there is no backup of data, get that off the machine using a external boot drive.
To fix that problem of a bad sectors, unfortutly the entire drive will need to be Zero Erased (security option > zero all data) using Disk Uility while c or option/alt key booted from the 10.6 disks (using a wired or built in keyboard), it's the only way.
This means all programs, files (remaining) and OS X will be removed in the process. You could replace the drive also.
Step by Step to fix your Mac
Create a data recovery/undelete external boot drive
How to erase and install Snow Leopard 10.6
Install/upgrade RAM or storage drive in Mac's
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents#/?p er_page=50

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    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    Interval Since Last Panic Report:  9692 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    F2DDCBCE-BC08-4124-B575-95EB169DB82A
    Fri May 11 10:14:17 2012
    panic(cpu 4 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f80b1634b, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000001e6f202b, CR4: 0x00000000000606e0
    RAX: 0x0000004300000006, RBX: 0x0000000000000002, RCX: 0xffffff7f80b19922, RDX: 0xffffff800b4f6d40
    RSP: 0xffffff808059b9a0, RBP: 0xffffff808059b9f0, RSI: 0x000000008020690c, RDI: 0xffffff800d184c08
    R8:  0x0000000000000000, R9:  0x00000000066fe1cb, R10: 0xfffffe80056beaf8, R11: 0x000000000004677a
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff800b318c30, R15: 0xffffff800af700a8
    RFL: 0x0000000000010282, RIP: 0xffffff7f80b1634b, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x0000004300000007, Error code: 0x0000000000000000, Faulting CPU: 0x4
    Backtrace (CPU 4), Frame : Return Address
    0xffffff808059b650 : 0xffffff8000220792
    0xffffff808059b6d0 : 0xffffff80002c473a
    0xffffff808059b880 : 0xffffff80002da0cd
    0xffffff808059b8a0 : 0xffffff7f80b1634b
    0xffffff808059b9f0 : 0xffffff7f80b199b1
    0xffffff808059ba30 : 0xffffff7f80b17a0e
    0xffffff808059ba70 : 0xffffff8000347137
    0xffffff808059bac0 : 0xffffff800039f33d
    0xffffff808059bb30 : 0xffffff80003a0b43
    0xffffff808059bcd0 : 0xffffff8000341dcc
    0xffffff808059bda0 : 0xffffff8000341f82
    0xffffff808059bdd0 : 0xffffff800056687f
    0xffffff808059be10 : 0xffffff8000566920
    0xffffff808059be40 : 0xffffff8000533d73
    0xffffff808059be70 : 0xffffff8000563a64
    0xffffff808059bf60 : 0xffffff80005ccfe8
    0xffffff808059bfb0 : 0xffffff80002da5e9
          Kernel Extensions in backtrace:
             com.logmein.hamachi(1.0)[4F10A12D-34FD-ACB0-81FB-036809497AFC]@0xffffff7f80b150 00->0xffffff7f80b1afff
    BSD process name corresponding to current thread: hamachid
    Mac OS version:
    11E53
    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr  9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 52460783580
    last loaded kext at 48097380670: com.sophos.kext.sav    7.3.0 (addr 0xffffff7f808c5000, size 20480)
    loaded kexts:
    com.sophos.kext.sav    7.3.0
    com.logmein.hamachi    1.0
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.filesystems.ntfs    3.10.1
    com.apple.driver.AppleMikeyHIDDriver    122
    com.apple.driver.AudioAUUC    1.59
    com.apple.driver.AppleHDAHardwareConfigDriver    2.2.0f3
    com.apple.driver.AppleUpstreamUserClient    3.5.9
    com.apple.driver.AppleHDA    2.2.0f3
    com.apple.driver.AppleMCCSControl    1.0.26
    com.apple.driver.AppleMikeyDriver    2.2.0f3
    com.apple.driver.AppleTyMCEDriver    1.0.2d2
    com.apple.driver.AppleIntelHD3000Graphics    7.1.8
    com.apple.driver.AGPM    100.12.42
    com.apple.kext.ATIFramebuffer    7.1.8
    com.apple.driver.SMCMotionSensor    3.0.2d6
    com.apple.driver.AppleSMCPDRC    5.0.0d0
    com.apple.iokit.IOUserEthernet    1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager    4.0.5f11
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleSMCLMU    2.0.1d2
    com.apple.driver.AudioIPCDriver    1.2.2
    com.apple.driver.ACPI_SMC_PlatformPlugin    5.0.0d0
    com.apple.ATIRadeonX3000    7.1.8
    com.apple.driver.AppleMuxControl    3.0.16
    com.apple.driver.AppleLPC    1.5.8
    com.apple.driver.AppleBacklight    170.1.9
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AppleUSBTCButtons    225.2
    com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.5f11
    com.apple.driver.AppleUSBTCKeyEventDriver    225.2
    com.apple.driver.AppleUSBTCKeyboard    225.2
    com.apple.driver.AppleIRController    312
    com.apple.driver.CoreStorageFsck    182.11.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    33
    com.apple.iokit.SCSITaskUserClient    3.2.0
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCISerialATAPI    2.0.3
    com.apple.iokit.IOAHCIBlockStorage    2.0.3
    com.apple.driver.AppleUSBHub    4.5.0
    com.apple.driver.AppleFWOHCI    4.8.9
    com.apple.driver.AirPort.Brcm4331    530.4.20
    com.apple.driver.AppleSDXC    1.2.0
    com.apple.iokit.AppleBCM5701Ethernet    3.1.2b2
    com.apple.driver.AppleEFINVRAM    1.5.0
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleAHCIPort    2.3.0
    com.apple.driver.AppleUSBEHCI    4.5.8
    com.apple.driver.AppleUSBUHCI    4.4.5
    com.apple.driver.AppleACPIButtons    1.5
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.6
    com.apple.driver.AppleSMBIOS    1.8
    com.apple.driver.AppleACPIEC    1.5
    com.apple.driver.AppleAPIC    1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient    193.0.0
    com.apple.nke.applicationfirewall    3.2.30
    com.apple.security.quarantine    1.3
    com.apple.driver.AppleIntelCPUPowerManagement    193.0.0
    com.apple.driver.DspFuncLib    2.2.0f3
    com.apple.driver.AppleSMBusController    1.0.10d0
    com.apple.iokit.IOSurface    80.0.2
    com.apple.iokit.IOSerialFamily    10.0.5
    com.apple.iokit.IOFireWireIP    2.2.4
    com.apple.iokit.IOAudioFamily    1.8.6fc17
    com.apple.kext.OSvKernDSPLib    1.3
    com.apple.driver.AppleHDAController    2.2.0f3
    com.apple.iokit.IOHDAFamily    2.2.0f3
    com.apple.driver.ApplePolicyControl    3.0.16
    com.apple.driver.AppleSMC    3.1.3d8
    com.apple.driver.IOPlatformPluginLegacy    5.0.0d0
    com.apple.driver.AppleSMBusPCI    1.0.10d0
    com.apple.driver.AppleGraphicsControl    3.0.16
    com.apple.driver.IOPlatformPluginFamily    5.1.0d17
    com.apple.driver.AppleBacklightExpert    1.0.3
    com.apple.iokit.IONDRVSupport    2.3.2
    com.apple.driver.AppleThunderboltEDMSink    1.1.8
    com.apple.driver.AppleThunderboltEDMSource    1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter    1.8.2
    com.apple.kext.ATI6000Controller    7.1.8
    com.apple.kext.ATISupport    7.1.8
    com.apple.driver.AppleIntelSNBGraphicsFB    7.1.8
    com.apple.iokit.IOGraphicsFamily    2.3.2
    com.apple.kext.triggers    1.0
    com.apple.driver.AppleFileSystemDriver    13
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.2
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.2
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.4
    com.apple.driver.AppleUSBBluetoothHCIController    4.0.5f11
    com.apple.iokit.IOBluetoothFamily    4.0.5f11
    com.apple.driver.AppleUSBMultitouch    227.1
    com.apple.iokit.IOUSBHIDDriver    4.4.5
    com.apple.driver.AppleUSBMergeNub    4.5.3
    com.apple.driver.AppleUSBComposite    4.5.8
    com.apple.driver.CoreStorage    182.11.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.0
    com.apple.iokit.IOBDStorageFamily    1.6
    com.apple.iokit.IODVDStorageFamily    1.7
    com.apple.iokit.IOCDStorageFamily    1.7
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.0
    com.apple.driver.AppleThunderboltNHI    1.5.5
    com.apple.iokit.IOThunderboltFamily    2.0.0
    com.apple.iokit.IOUSBUserClient    4.5.8
    com.apple.iokit.IOFireWireFamily    4.4.5
    com.apple.iokit.IO80211Family    420.3
    com.apple.iokit.IOEthernetAVBController    1.0.1b1
    com.apple.iokit.IONetworkingFamily    2.1
    com.apple.iokit.IOAHCIFamily    2.0.8
    com.apple.iokit.IOUSBFamily    4.5.8
    com.apple.driver.AppleEFIRuntime    1.5.0
    com.apple.iokit.IOHIDFamily    1.7.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    177.5
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.security.TMSafetyNet    7
    com.apple.driver.DiskImages    331.6
    com.apple.iokit.IOStorageFamily    1.7.1
    com.apple.driver.AppleKeyStore    28.18
    com.apple.driver.AppleACPIPlatform    1.5
    com.apple.iokit.IOPCIFamily    2.6.8
    com.apple.iokit.IOACPIFamily    1.4
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    Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_third_party
    Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0253, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    You showed a kernel panic file from OS X, apprantly Log Me In is installed into OS X or running when you log in.
    You should be using the developers installer/unistaller to remove Log Me In from OS X.
    Somehow it's in OS X, I don't know, but it's there and you need to remove it. I'm not dealing with Windows, just OS X.
    Talk to Log Me In people and find out what is installed where so you can do a manual deletion out of OS X.
    If that doesn't work, you have to reboot holding the Shift key down manually search for any Log Me In or Himachi files on your computer, in your System/Library/Extensions folder too, use the free Easy Find.
    https://s3.amazonaws.com/DTWebsiteSupport/download/freeware/easyfind/4.9/EasyFin d.app.zip

  • Macbook Pro Early 2011 having issues

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    EtreCheck version: 2.0.4 (89)
    Report generated 16 October 2014 14:01:30 BST
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6490M - VRAM: 256 MB
    System Software: ℹ️
      OS X 10.9.4 (13E28) - Uptime: 9 days 1:39:24
    Disk Information: ℹ️
      ST500LM012 HN-M500MBB disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (104.69 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      JMicron Samsung S2 Portable 1 TB
      S.M.A.R.T. Status: Verified
      J-Unit (disk2s1) /Volumes/J-Unit : 1 TB (162.07 GB free)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Karabiner.app
      [loaded] org.pqrs.driver.Karabiner (10.2.0 - SDK 10.9) Support
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
      /Library/Parallels/Parallels Service.app
      [not loaded] com.parallels.kext.prl_hid_hook (7.0 15095.768120) Support
      [not loaded] com.parallels.kext.prl_hypervisor (7.0 15095.768120) Support
      [not loaded] com.parallels.kext.prl_netbridge (7.0 15095.768120) Support
      [not loaded] com.parallels.kext.prl_usb_connect (7.0 15095.768120) Support
      [not loaded] com.parallels.kext.prl_vnic (7.0 15095.768120) Support
      /System/Library/Extensions
      [not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.4.23) Support
      [loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.4.23) Support
      [not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.21) Support
      [not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.0.8) Support
      [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.avast.userinit.plist Support
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [invalid?] com.parallels.desktop.launch.plist Support
      [loaded] com.parallels.DesktopControlAgent.plist Support
      [running] com.parallels.vm.prl_pcproxy.plist Support
      [running] com.rim.BBAlbumArtCacher.plist Support
      [running] com.rim.BBLaunchAgent.plist Support
      [loaded] org.gpgtools.gpgmail.enable-bundles.plist Support
      [loaded] org.gpgtools.gpgmail.patch-uuid-user.plist Support
      [running] org.gpgtools.Libmacgpg.xpc.plist Support
      [loaded] org.gpgtools.macgpg2.fix.plist Support
      [running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist Support
      [loaded] org.gpgtools.macgpg2.updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.avast.init.plist Support
      [loaded] com.avast.uninstall.plist Support
      [loaded] com.avast.update.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.parallels.desktop.launchdaemon.plist Support
      [running] com.rim.BBDaemon.plist Support
      [loaded] org.gpgtools.gpgmail.patch-uuid.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [invalid?] com.avast.home.userinit.plist Support
      [loaded] com.divx.agent.postinstall.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      smcFanControl Application (/Applications/smcFanControl.app)
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
      Spotify UNKNOWN (missing value)
      TorBrowser UNKNOWN (missing value)
      Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
      Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
      SE Media Sync Helper ApplicationHidden (/Applications/Sony Ericsson Media Sync.app/Contents/Resources/SE Media Sync Helper.app)
      Karabiner Application (/Applications/Karabiner.app)
      NIHardwareAgent ApplicationHidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      OVSHelper: Version: 1.1 Support
      DivXBrowserPlugin: Version: 2.2 Support
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
      Scorch: Version: 6.2.0 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User Internet Plug-ins: ℹ️
      Picasa: Version: 1.0 - SDK 10.6 Support
    Safari Extensions: ℹ️
      AdBlock
      wrc
    3rd Party Preference Panes: ℹ️
      DivX  Support
      Flash Player  Support
      GPGPreferences  Support
      Native Instruments USB Audio  Support
      Perian  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 499.25 GB Disk used: 394.56 GB
      Destinations:
      Stampatron II [Local]
      Total size: 499.76 GB
      Total number of backups: 8
      Oldest backup: 2014-10-08 21:14:51 +0000
      Last backup: 2014-10-09 04:18:39 +0000
      Size of backup disk: Too small
      Backup size 499.76 GB < (Disk used 394.56 GB X 3)
      Backup [Local]
      Total size: 499.94 GB
      Total number of backups: 1
      Oldest backup: 2014-09-20 07:40:57 +0000
      Last backup: 2014-09-20 07:40:57 +0000
      Size of backup disk: Too small
      Backup size 499.94 GB < (Disk used 394.56 GB X 3)
    Top Processes by CPU: ℹ️
          5% WindowServer
          3% bluetoothaudiod
          2% com.avast.daemon
          1% iTunes
          1% Safari
    Top Processes by Memory: ℹ️
      205 MB Safari
      106 MB com.apple.WebKit.WebContent
      90 MB com.avast.daemon
      69 MB Finder
      43 MB iTunes
    Virtual Memory Information: ℹ️
      34 MB Free RAM
      1.03 GB Active RAM
      1.01 GB Inactive RAM
      1.27 GB Wired RAM
      20.97 GB Page-ins
      2.19 GB Page-outs

    You  have Avast installed which could be causing some problems for your Mac's operation. Use the Avast uninstaller and get rid of it.
    Boot into Recovery mode by holding down the Command and R keys together and use Disk Utility there to Repair your hard drive and repair disk permissions.
    Hope that helps.
    As for the shift key, you should take the computer to the Apple Genius Bar and have them look at it.

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