Will an apple store replace an iphone with lock button problems, but has a small dent on the top

My iphone 5 lock button only works if I push it in a certain place
If I go to the apple store will they replace it? I dropped it a couple months ago and there's a small dent on the top

There's really no way for any of us here to know one way or the other.  You will have to take it to Apple and they will tell you whether they consider it covered under your warranty or not.

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  • Apple store returns my MBP17 with a new logicboard but broken dvd & battery

    i posted here before http://discussions.apple.com/thread.jspa?threadID=2383997&tstart=0
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    So I opened my whole iPhone 4 up and I was trying to replace the home button as it got worn out so when I tried taking the ribbon off, I pulled a bit too hard and then the whole thing just broke so now I cant even connect the ribbon anymore. So is there a way that I could replace it or not?

    No one here works for or represents Apple, thus no one here can definitively answer your question. Out of warranty replacements require the phone, you're replacing, be in one piece. Generally, when you perform surgery yourself, you void the ability to take advantage of an out of warranty replacement.
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  • IPhone 5 lock button works but can't unlock or lock

    My lock button works as I can turn my iPhone on with it, but it doesn't work when I try to lock or unlock with it. Tried restarting a few times and resetting, but none of them works. Any suggestions what I should do?
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  • IPhone 5 Lock button problem

    Hello , i am new to this country (India) i am from Dubai before coming here i bought myself an iPhone5 and its been around 3 months i am having trouble with my lock button.It wont work on the first tap i have to press it on some angle or sometimes tap many times to make it work.Where can i get my phone fixed and will my warranty work here in this country?

    Until you get your Warranty and repair issues sorted, try to protect your Lock Button. Use Assistive Touch when convenient. Settings App > General > Accessibility > Assistive Touch > ON > tap screen white button > Device > Lock Screen. This can even be used to turn iPhone OFF. To turn ON if needed, just connect iPhone to power, charger or USB of computer.

  • On what reasons do the apple store replace your ipod with a new one?

    please answer

    I don't understand the question. What do you mean by "on what reasons"? Are you having problems with an iPod touch? If so, describe the problems and someone here can either offer suggestions for solving them or point you to the appropriate resources for addressing your issue.
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  • Will a Aplle store replace my ipod if the screen is broke?

    Will a Apple store replace my iPod touch if the screen is broken and i don't have warranty?

    they will gladly replace it but there is a small service fee of the full retail price of a new model.  applecare and the warranty doesnt cover accidental damage, sorry. 
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  • Iphone 5 lock button not working

    should i take my iphone 5 in to the apple store if only half my lock button is working?

    Otherwise if you dont want to pay for repairs:
    settings>general>accesibility>assistive touch
    that will help

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