Will an Apple Store service my iCloud Activation Locked iPhone 5c?

I was cheated on eBay by a seller who sold me an iCloud Activation Locked iPhone 5c. eBay and Paypal wouldn't help me. Today, I turned it on, and it wouldn't turn on. Also, it wouldn't charge. The iPhone is still under warranty. Will and Apple store fix it under warranty?

Apple Warranty is determined by the device. If the iPhone is reported clean to Apple, ie nothing illegal, then the Warranty is still valid. That said, when an iPhone does not function correctly, the Warranty could be void due to liquid exposure, etc. Make Appointment and take iPhone to Apple Store for help.

Similar Messages

  • Hello apple,, icloud activation lock

       heey am sam from kuwait
    my dear i have  1 ipad 2 wifi 16 GB with box bring in from some store adn this store its close so this i mail i try to unlock my ipad when i update to ios7 so its need the e-mail sote from this store so i dont nw wht i will do i try evry thing and i have  the orginal box with me i formnat many time and i but in dfu mode its same thing 
    ditails
    MC979ZP/A Ipad 2 wi-fi 16 GB White
    desgned by Aplle in california
    plz replay guys and best regard
    Eng hassan a moukahal

    Is this a used iPad?
    With iOS 7 there’s no workaround.
    They should have done this.
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    iCloud: Activation Lock
    http://support.apple.com/kb/PH13695
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/ts4515
    Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
    http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
     Cheers, Tom

  • Will apple store transfer my music to new iphone for me

    will  the apple store transfer my music to new iphone for me?

    Do this:
    Create a separate user account for you. Launch iTunes, then Store>Authorize this Computer. Then:
    By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you are using a new computer, your phone will see this computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so:
    http://www.wideanglesoftware.com/touchcopy/index.php
    Once you've done that, do the following in the order specified:
    1. Disable auto sync when an iPod/iPhone is connected under Preferences>Devices in itunes(under the edit menu if using Windows).
    2. Make sure you have one contact & one event in the supported applications(Outlook, Windows Address Book) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
    3. Connect your phone, iTunes running, do not sync at this point.
    4. Store>Authorize this computer.
    5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
    6. Right click in the device pane & select reset warnings.
    7. Right click again and select backup.
    8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
    9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
    You should be good to go.

  • HT5621 I have changed my apple id recently and the changes have been reflected on my iPad for both the apps store and the iCloud, however, my iphone still insist on using my old apple id for the iCloud while the app store is fine. how can i correct the pr

    I have changed my apple id recently and the changes have been reflected on my iPad for both the apps store and the iCloud, however, my iphone still insist on using my old apple id for the iCloud while the app store is fine. how can i correct the problem?
    Thanks

    Hi Baem_leeds
    Welcome to the Support Communities!
    If you change your Apple ID you will need to sign in with the new information or password the next time you use an Apple service or feature that uses Apple ID. If you have multiple devices that use features and services that require an Apple ID, you will need to sign in again on each device.
    The links below will provide additional information:
    Where can I use my Apple ID?
    http://support.apple.com/kb/HT5616
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    Cheers,
    Judy

  • I tried to buy game yesterday but i could buy.When i tried , i saw please contact apple store service but today i checked my credit card , they took money 5 times , How did they take money and ı didnt buy a game ???

    I tried to buy game yesterday but i could buy.When i tried , i saw please contact apple store service but today i checked my credit card , they took money 5 times , How did they take money and ı didnt buy a game ???

    You will need to do what it said, contact iTunes Support. Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to contact the iTunes Store.
    Regards.

  • If i dont have apple care will the apple store fix my phone for free? i cannot use headphones because the port is messed up..

    My headphone port is messed up, I cant use headphones.. Will the apple store fix it for me for free or will they charge me to do so? I dont think i have apple care?

    If you dont have AppleCare but you are still within your Apple 1 year limited warranty then hardware service is free as long as the issue was not caused by physical or liquid damage.

  • Will an Apple Store replace my iPhone 4 faulty battery on the day?

    Hi,
    I've been to a sub-Apple retailer 'Stormfront' who ran a diagnosis test on my iPhone 4 (8GB) and the verdict was that my battery, which does not hold charge, is faulty and should be replaced. They told me to book an appointment and take it into an Apple store with a Genius bar and they should fix it on the day with a minimal fee to replace the battery. I don't want to have to send my phone away for a week, so will the Apple store fix/replace my battery on the day? I'm assuming this is a fairly commonplace problem and there shouldn't be too much of an issue ordering in/locating a new iPhone 4 battery. It's only 1 year and 4 months old so out of the warranty but it's a real pain having to charge it mid-day and having the screen brightness dark all of the time. Hopefully someone can answer my question
    Many thanks,
    Grace

    This
    Apple - Support - Service Answer Center
    says:
    How much does iPhone Battery Replacement Service cost?
    Service arranged through Apple costs $79. A $6.95 shipping fee will be added if this service requires shipping. All fees are in U.S. dollars and are subject to local tax.
    How long will service take?
    Service arranged through Apple takes approximately one week from the day your iPhone is shipped to Apple. If service was arranged through your carrier, please contact them directly for details.
    But call an Apple stgore to confirm

  • HT3302 I have a crack on my iPad. Will the apple store be able to fix it or replace it if I have the apple care?

    I have a crack on my iPad. Will the apple store be able to fix it or replace it if I have the apple care?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • My icloud activation lock is ON my iphone, which requires an activation login to access the homescreen, but when i log in with the apple ID on the phone, it says the apple ID is not meant to unclock this iphone 5 ios 8.0.2. please help me solve this.

    My icloud activation lock is on my iphone, which requires an activation login to access the homescreen, but when i log in with the apple ID on the phone, it says the apple ID is not meant to unclock this iphone 5 ios 8.0.2. please help me solve this.

    Yes the phone belongs to me. It was purchased from United Kingdom Vodafone to West Africa, i had to factory unlock to use any sim in it. so it belongs to me. I did the activation myself, now after updating my iphone to the latest update, it required a user id and password to activate the phone, but anytime i enter the details, it tells me the user Id is not correct but the password is correct..

  • Hi, dear please help me in unlocking my iPhone 4s it is only iCloud activation locked. my old Apple ID Disabled.

    Hi, dear
    please help me in unlocking my iPhone 4s
    it is only iCloud activation locked. my old Apple ID Disabled.

    You need to re enable your iid http://support.apple.com/kb/ts2446
    Then read about activation lock. http://support.apple.com/kb/ts4515

  • TS2634 When will the Apple stores carry 30 pin dock extensions or cables so I can use my iPad with a recessed iPod dock? It's unfortunate that the device is rendered unusable.

    When will the Apple stores carry 30 pin dock extensions or cables so I can use my iPad with a recessed iPod dock? It's unfortunate that the device is rendered unusable.

    No one here is an employee or representative of Apple. We are all users like yourself. We cannot know when or if Apple will release any additional products.
    You can leave feedback to Apple about the iPad here:
    http://www.apple.com/feedback/ipad.html

  • How much stock of iphone 5 will a apple store hold on the day of release.

    How much stock of iphone 5 will a apple store hold on the day of release.

    No one here could possibly know such a thing.

  • We are buying a Mac, will the Apple Store transfer our files from the PC to the new Mac? Also, will the Apple store install Microsoft Office when we purchase it?

    We are buying a Mac.
    1- Will the Apple Store transfer the files from the PC to the Mac?
    2- Will the Apple Store install Microsoft knowing we have to purchase it first.

    Will the Apple Store transfer the files from the PC to the Mac? Yes
    Will the Apple Store install Microsoft Office for Mac 2011? Yes

  • Will the Apple Store give me a replacement iPhone 6 the one i have now has a clicking noise when you press on the screen. I have only had it for about 8 weeks is it a manufacterin fault or what.

    My iPhone 6 has a clicking sound coming from the top left of the device as if its no aligned properly with the frame.
    Ive only had it for about 2 months, the iphone its self is in pristine condition no bumps or scrapes, in fact i treat it
    like a new born baby. Will the apple store give me a new replacement or i am wasting my time i have got a clue
    never had this or any problem before with iPhone's before. Its not something you want having paid £620 i live
    in the UK.

    If they determine the sound to be a manufacturing defect, then yes, they will replace your iPhone with a refurbished unit of identical specs. The replacement will have the same warranty as your original iPhone, for as long a time as what is left on your iPhone's warranty at the time of exchange.

  • I lost a screw to my macbook pro case. Will the Apple Store give me a new one?

    Will the Apple Store give me a new screw? Has anyone had experience of this?
    Otherwise, does anyone know of a store in the UK that will sell them?

    Depends on the person you talk to, they might get you a freebie or they might charge you a small fee...
    Most certified Apple technicians can also provide you with a spare screw... just look up your closest  tech.

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