Will Apple ever address freezing iMacs

this is driving me nuts. i'm getting a run around.
will apple ADDRESS the freezing iMac issue properly? not some cheap software update that DOESN'T work.

Not likely. It is up to you to call AppleCare and request a repair under warranty. Info and phone numbers would have been included in the original box - the same are available online.
There will be no recall since there is not a hazardous condition.

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    Hi...
    Keep in mind Flash is a third party plugin not written by Apple. Apple is not responsible for incompatibility issues with the Flash plugin.
    Thoughts on Flash
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    Launch Safari From your Safari menu bar click Safari > Empty ri.
    Cache
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