Will apple fix or replace my iphone 4 as the lock button is stuck and its a minor hardware issue ? Also if it was to be a replacement would it be a newer model as apple do not stock the 4 anymore ?

Will apple fix or replace my iphone 4 as the lock button is stuck and its a minor hardware issue ? Also if it was to be a replacement would it be a newer model as apple do not stock the 4 anymore ?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Similar Messages

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    I had the same issue a few weeks ago.  My phone was 10 months old.  Apple store replaced the phone within 10 minutes.  Great service.

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  • HT1212 i have a iphone 8g and the lock button doesnt work and i forgot my password and i was wondering if anybody can help me??

    i have a iphone 8g and the lock button doesnt work and i forgot my password and i was wondering if anybody can help me??

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    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
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    and                                           
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    The Firmware Umbrella - TinyUmbrella
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    iTunes: Restoring iOS software
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    iOS: Back up and restore your iOS device with iCloud or iTunes
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    My iPhone 4 lock/home button is stuck and I'm out of warranty. How much will it cost to fix the button cause I have no other problems. Or will they cover it because people were saying it's a defect?

    I was able to pay someone to replace the button completely for much less than what Apple wanted.
    Here's a link to the place I had it done:
          http://www.yelp.com/biz/fix-my-phone-sf-san-francisco
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    ( http://www.apple.com/au/support/ibook/faq/ )
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    San francisco

  • HT1212 trying to restore ipod but the power button is stuck and i'm unable to turn it off. I don't know the passcode and it says to connect to itunes. what do i do

    I tried following the directions that I received about restoring my iPod touch. But there is one flaw. My power button is stuck and I am unable to turn it off. How can I go about either getting it fixed or restoring my iPod?

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  • My iPhone 4s won't turn on. The lock button is broken and I already tried plugging it into a power source

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    Not much you can do with a broken lock button.

  • The locked button, is stuck ( broken) in down position

    IiPod Nano top lock button is stuck, so can't switch it on or off or change the music, it about 18 mths old. Is there anything I can do.?

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  • My iphone 4's lock button stopped working and my warrinty isnt up yet but my phone is cracked. will apple still be able to replace it?

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    If the damage is not user inflicted, Apple will replace it.
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  • How do i turn my iphone on when the lock button is broken and it wont turn on after being plugged in

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    Sorry, there is no other way to turn your phone on. Make an appointment at an Apple store or go to a third-party repair shop. Be aware, if a third-party touches your phone, you forfeit the right to an out of warranty replacement from Apple.

  • My iphone 5's lock button is broken, and i believe its on "curtain mode" siri works ect... but i dont know how to make the screen turn on again

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    See: https://ssl.apple.com/support/iphone5-sleepwakebutton/

  • My screen went black and i can't power off my iphone 4 because the lock button is stuck, how can i get it working

    my screen went out last night and i have still been receiving calls and text messages but i can't get the screen back on because i can't turn my phone off, how can i get it working??

    tyeshajanay4895 wrote:
    What exactly does the out of warranty replacement do?
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    That's what it 'does'.

  • Can someone help me - my power button is stuck and not working and my screen is frozen I can't turn the phone off IPhone 4s

    Can someone help me - my Iphone 4s has frozen I cant turn the phone off as the power button is stuck and the screen is frozen.

    What would you like us to do?  We can't unstick it for you.
    Bring your phone into Apple for replacement.

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