Will Apple provide solution to those with problem from updating to iOS 4.0

My iphone 3GS is still dead from updating to iOS 4. Its almost coming to a week already. Can Apple offer some official help to those of us with such problem?
Really appreciate if apple would do something to help.

I did the update to for itune to 9.2 .
Then check for update for iOS 4.0 for iphone.
after that I sync my iphone to itunes and did the updating to my iphone.
update failed to complete and phone is stuck in recovery mode.
is that clear enough?
U can also see many with such problems from this post
http://discussions.apple.com/thread.jspa?threadID=2469544&start=0&tstart=0

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