Will apple replace a broken screen if the iPod itself still works fine?

I dropped my iPod and the screen is totally shattered but the iPod itself still works with everyday use and it still syncs with my computer. Will apple replace this for free?

Apple does not repair iPods, but will replace the entire iPod for a flat fee (damage is not covered under the iPod's warranty); see the Repair Pricing section here:
http://www.apple.com/support/ipod/service/faq/
There are independent iPod repair services that may be able to replace the screen for less. Do a web search for "ipod repair".
Regards.

Similar Messages

  • Will Apple replace a Broken screen

    Will Apple replace a broken screen on an 5th G I Touch. If so how much will it cost.

    Unless you purchased the options AppleCare+ extended warranty,
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $99 for the other 5Gs. They do not fix yours.
    Apple - iPod Repair price               
    You can do it at an Apple store by making an appointment:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    A third-party place like the following maybe less. Google for more.
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  • Will apple replace my broken screen?

    I have only had it for 4 days and dropped it once and that's when my screen broke. IS there any possible way that they will replace it?

    The warranty excludes that. Specifically the warranty excludes:
    (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause;
    Above from:
    http://images.apple.com/legal/warranty/docs/ipodisight.pdf
    fpschmitt wrote:
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  • How much does it cost to replace a broken screen on the Iphone touch 5th generation?

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    Apple - iPod Repair price                         
    You can do it at an Apple store by making an appointment:
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    A third-party place like the following maybe less. Google for more.
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  • Will apple replace a broken iphone 5 lcd digitizer?

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  • Will apple replace it my screen/ipod?

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    Here's the link, http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

  • Will apple replace my broken iphone4s if i have attempted to fix it at a local phoneshop

    will apple replace my broken iphone 4s if ive tried to get it  fixed at a local phoneshop?

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    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • Iphone 5 got wet last week.  Been in rice until today.  It turned on and worked fine, I could see a water spot in the middle but still worked fine, 3 hours in it shut off to black screen with apple logo.  Any ideas what to do?

    Iphone 5 got wet last week.  Been in rice until today.  It turned on and worked fine, I could see a water spot in the middle but still worked fine, 3 hours in it shut down to the black screen with apple logo.  Screen stays up for 10 seconds ago and then goes black and then black screen with apple logo comes back.  Any ideas what to do?

    At this point it's likely that the iPhone has suffered damage and you'll have to take or send it to Apple for replacement. If you have AppleCare+ coverage on the iPhone, the cost will be US $49. Otherwise the cost will be US $229.
    Regards.

  • I have a slight crack in my mac book pro screen it is just on the top of the screen and the LCD display is working fine. i was wondering how much it would cost to fix it/ replace it.

    i have a slight crack in my mac book pro screen it is just on the top of the screen and the LCD display is working fine. i was wondering how much it would cost to fix it/ replace it. it is not a pressing matter but if it is cheep to fix then i would like to do so

    Most of us wouldn't know that here. Call your Apple Store.

  • Will Apple replace phone if screen cracks

    Will Apple replace an iPhone if the phone has a crack? Phone is still under original warranty. Crack is about half and inch toward the top. Does not affect view or applications.

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Will apple replace my cracked screen iphone 4

    my phone screen is cracked, will apple replace it for free?

    Your warranty is cancelled by damaging your iPhone unless you pay Apple for a replacement, and then you get only 90 days, I believe. So going third-party probably doesn't hurt you that much.
    As to getting something for free or a reduced price just because you bought a lot of products, that's totally unrealistic. No one does that, not when the problem wasn't the company's fault. I've purchased mutilple Hyundai cars, but I wouldn't expect them to discount a windshield replacement if I drove the car into a building. If this iPod failed on it's own multiple times, then I'd agree that you were owed something. But expecting free or discounted stuff because of your own mistake is totally different and unjustified.
    'nuff said on the subject. Again, feel free to purchase from any other company you feel would treat you better.

  • Will Apple replaced a cracked screen iPod?

    My iPod's screen is cracked. It has been for a while.
    Recently, my iPod has been not working for no reason known to me. It is not showing up in windows or itunes. Will Apple replace it? (I bought it 3 months ago, I think its still under warranty) Or will they just say that I'm only doing it because of the screen?

    My gut feel is that Apple will allege that the same abuse that caused the crack has caused these conditons. However, if you're in the U.S., call 800-275-2273 and ask. I have heard that they do occasionally bend the rules.

  • Will Apple replace my headphone even if the warrenty had expired?

    Will Apple replace my damaged headphones even if the warrenty has expires?

    See my response to your second post on this subject, just four minutes after you posted this.

  • My iPad screen is black but the iPad itself still works. I reset the iPad but it still doesn't work. What can i do?

    When i went onto my iPad this morning it was completely fine and working but once i took it to college with me the battery had ran out, so later on tonight i plugged my charger in and left it charging for about half an hour, when i went to go back up onto it was just a black screen and every so often when i pressed the power button it would flash blue for a split second then be blacked out again...
    So i had a look on this community to see if there was any solutions that could help and i found a case similar to mine so i tried to reset in hopes that it worked but it never did. I know that the iPad itself is working as i managed to unlock my iPad when putting in my passcode and i was able to get notification through as well, but after the reset i saw the apple logo appeared and it flashed a few times and i could see the setup on the screen to set it up as a new iPad.
    I don't know how or why the screen will not work properly, so any help would be great

    Hello there, Courtney_May.
    The following Knowledge Base article addresses intermittent display issues on iPhone, but is applicable to your iPad as well:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Will apple replace an iPad screen

    I have shattered my iPad 2 screen! Is there any way to fix it?

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Apple will provide a replacement iPad for:
    iPad model
    Out-of-Warranty Service Fee
    New iPad
    $299
    iPad 2, iPad
    $249
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You can get the glass replaced at 3rd party repair sources for less $, however, the Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

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