Will Apple replace my cracked iPod Touch 5g for free?

The whole front glass is craked and "falling apart"(A piece of glass on the top right hand side fell off).

You will have to pay $149
Apple - Support - iPod - Service FAQ

Similar Messages

  • Will apple replace my  cracked ipod touch which is under garranty for free?

    will apple replace my cracked ipod touch which is under garranty for free??

    As with any other warranty for any other product, damage is not covered.
    You would have ot pay for the repair.

  • Will apple replace my scratched iPod touch for free?, Will apple replace my scratched iPod touch for free?

    Will apple replace my scratched iPod touch for free?

    Yes unless:
    If Apple determines that an iPod is not repairable, for example, if it has failed due catastrophic damage or the iPod has been disassembled into multiple pieces, then Out-of-Warranty Service is not available and the iPod will be returned. Please see Apple's Repair Terms And Conditions for further details.
    If they do the excahnge price is:
    Apple - Support - iPod - Repair pricing
    Mike Barons wrote:
    I droped my ipod touch and the case of the screen came clean off will they repair for a fee

  • I am having ipod classic will apple replace it with ipod touch

    apple is replacing my ipod classic 80gb with new ipod classic 80gb due to some technical faults but i want ipod touch.
    so,will they replace it with ipod touch at extra cost??

    avinash cool wrote:
    apple is replacing my ipod classic 80gb with new ipod classic 80gb due to some technical faults but i want ipod touch.
    so,will they replace it with ipod touch at extra cost??
    Of course not.

  • Will Apple replace my faulty iPod Touch for free?

    I bought my iPod 4 months ago but now its having screen issues for no reason :/
    its shaky whenever i try to scroll or pinch to zoom in and i tried restoring and resetting but it doesn't help. The problem goes away and comes back ! Also when I touch one part of the screen, it hits something on the other side. How do I send my iPod to apple for replacement? I don't have a store near me, also if they say everything is okay then would they charge me a fee for wasting their time? Thank you!

    - Make an appointment at the Genus Bar of an Apple store and find out.        
    Apple Retail Store - Genius Bar
    KLHolder wrote:
    Iv had my iPod touch 4g for two months now, the wifi won't detect any networks it keeps freezing an turning its self off an the battery only lasts a few hours.... What are the chances of apple replacing it? Or do I just attempt to sell it? Any help would be great, thanks

  • Will apple replace my stolen ipod touch?

    it got taken during school today. i went everywhere i had it and found out that i lost it in the bathroom by our band hall and none of the directors or the color guard director saw anyone turn it in. if i file a police report and take it to apple, will they replace it?

    allie622 wrote:
    what do you mean by insurance? like the warranty?
    No.  Warranty is most certainly not insurance.
    Insurance, like car insurance or home owners insurance.

  • Will apple replace my 2009 1TB seagate HD for free?

    I purchased my 24" iMAC in June 2009. The replacement offer is for iMACs 21.5" and 27" produced from Octorber 2009. I have the described hard drive. 1TB Seagate. It died this weekend and I was wondering if this is one of the hard drives that needs to be replaced.

    Thank you for visiting the Apple Store. Below is a copy of your service record.
    Apple Store Mayfair
    29-Sep-13
    414.290.9780
    Genius Bar Work Confirmation
    Repair No: G7844071435
    Customer Information
    Product Information
    MR. *******
    Warranty Status: Quality Program(E1)
    Model: IMAC (27-INCH, MID 2010)
    Date of Purchase: 27-Aug-10
    Serial No: ***********
    Parts and Services
    Item Number
    Description
    Price
    Amount Due
    661-5520
    Hard Drive, 1TB, 3.5", 7200, SATA
    $ 226.14
    $ 0.00
    S1490LL/A
    Hardware Repair Labor
    $ 39.00
    $ 0.00
    Total (Tax Not Included)
    $ 265.14
    $ 0.00
     Thank you for choosing AppleCare for the repair of your Apple Product. To ensure the highest level of quality and reliability, all work is performed by AppleCare certified technicians using genuine Apple parts.  If you need any future technical or administrative assistance, please contact AppleCare Support by calling 800-APL-CARE (800-275-2273). Also, answers to many questions regarding the operation of your Apple Product can be found at: http://www.apple.com/support.  All Apple products come with a one-year limited warranty and up to 90 days of complimentary telephone technical support. To extend your coverage further, purchase the AppleCare Protection Plan. Because Apple makes the hardware, the operating system, and many applications, only the AppleCare Protection Plan gives you one - stop service and support from Apple experts, so most issues can be resolved in a single call. For more details, talk to a Specialist at your local Apple Store or visit www.apple.com/applecare.  Except when service is covered under Apple's one year limited warranty, an AppleCare service contract, or statutory consumer rights, the service of your product, as described above, is governed by the Apple Repair Terms & Conditions, as set forth on the Work Authorization you signed when you originally authorized service.  Note: The items identified above have been exchanged by Apple for new or refurbished parts or products. Any applicable cost is indicated adjacent to the the part(s) or product description. Service parts are subject to tax. 
    To view the full terms and conditions of your service, please visit:http://www.apple.com/legal/terms/repair/retailservice.html.

  • So apple just released its iphone 5 c and iphone 5s but will apple be releasing an ipod touch 6th generation this yr??

    so apple just released its iphone 5 c and iphone 5s but will apple be releasing an ipod touch 6th generation this yr??

    Apple has not said anything about that so no one on here would now.  All we can do is wait and see.

  • Can apple replace a broke ipod touch?

    can apple replace a broken ipod touch?

    A broken screen is not covered by the warranty.  However, some users have had an iPod with a broken screen replaced at no cost by the Apple Genius.  Make an appointment at the Genius Bar of an Apple store and find out.

  • Just got given an ipod touch 64G for free , but not to sure what mod it is. tried to download FB and could'nt because it said i need to update to iOS 6.0, does any1 know any way to upgrade or update?? please.

    just got given an ipod touch 64G for free , but not to sure what mod it is. tried to download FB and could'nt because it said i need to update to iOS 6.0, does any1 know any way to upgrade or update?? please.

    Identifying iPod models.

  • Will Apple replaced a cracked screen iPod?

    My iPod's screen is cracked. It has been for a while.
    Recently, my iPod has been not working for no reason known to me. It is not showing up in windows or itunes. Will Apple replace it? (I bought it 3 months ago, I think its still under warranty) Or will they just say that I'm only doing it because of the screen?

    My gut feel is that Apple will allege that the same abuse that caused the crack has caused these conditons. However, if you're in the U.S., call 800-275-2273 and ask. I have heard that they do occasionally bend the rules.

  • Will apple replace my cracked screen iphone 4

    my phone screen is cracked, will apple replace it for free?

    Your warranty is cancelled by damaging your iPhone unless you pay Apple for a replacement, and then you get only 90 days, I believe. So going third-party probably doesn't hurt you that much.
    As to getting something for free or a reduced price just because you bought a lot of products, that's totally unrealistic. No one does that, not when the problem wasn't the company's fault. I've purchased mutilple Hyundai cars, but I wouldn't expect them to discount a windshield replacement if I drove the car into a building. If this iPod failed on it's own multiple times, then I'd agree that you were owed something. But expecting free or discounted stuff because of your own mistake is totally different and unjustified.
    'nuff said on the subject. Again, feel free to purchase from any other company you feel would treat you better.

  • Will apple replace the earpods that i had for about a month?

    Ive had the earpods for about a month i got them when i ordered the iphone 5 off the atat website i was going to use them today but they didn't work. Will apple replace them? If they do do i have to bring anything besides the earpods?

    Besides the earbuds included with the iPhone, you purchased an additional set of Apple earbuds?
    The earbuds are under warranty if determined by Apple to be defective. It won't hurt to bring your receipt.

  • Will apple replace a cracked screen ipod touch for free?

    Well my ipod is very cracked and part of the ipod shows INSIDE the ipod and the screen is flashing white so i see NOTHING of the screen would apple replace my ipod?(ipod touch 4th gen 8gb)

    Every single device brought into an apple retail store is dealt with on a case-by-case basis. You might get lucky and find a retail employee who doesn't follow protocol. You never know what will happen

  • How much would it cost to replace a cracked iPod touch screen?

    I recently dropped my ipod touch 4g by mistake and the screen cracked. the crack is pretty large and I was wondering how much it would cost to replace the screen. The screen still works fine, its just a annoying to see cracks eveywhere while using it.

    Welcome to Apple Support Communities
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

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