Will Apple replace my damaged headphone even if the warrenty had expired?

Will Apple replace my damaged headphone if the warrenty has expired?

Warranty is there to replace something that failed due to manufacturing defects
"Damage" is not covered by warranty (unless caused by, or at, manufacturing time).
So the answer is "no".

Similar Messages

  • Will Apple replace my headphone even if the warrenty had expired?

    Will Apple replace my damaged headphones even if the warrenty has expires?

    See my response to your second post on this subject, just four minutes after you posted this.

  • IPhone unlocked by carrier, will Apple replace with an unlocked phone in the event of a warranty replacement?

    Hi there.
    I use an iPhone with the Canadian provider, Fido.  I purchased the phone from Fido and signed up for a 3 year contract in order to recieve the phone at the reduced price.  I understand that Fido performs a carrier lock on the phone when you sign up in this way so that the phone can only be used on the Fido network. 
    At the moment I am in the process of cancelling my contract with Fido and switching over to another provider in Canada.  After doing some research, I found out that Fido offers a service where they will unlock your phone from their network when you finish your contract, for a fee.  Since I am cancelling my contract and paying the early cancellation penalty, my contract will be satisfied and I will be eligible for the unlock service.   My plan is to have my iPhone unlocked by Fido so that I can use the phone with my new provider. 
    My question is this: If I have my phone legitimately unlocked by my provider, will Apple send me an unlocked phone in the event that their is a hardware failure covered under warranty, and I need a replacement iPhone?  All my previous replacement iPhones have been, to my knowledge, locked by Apple back onto my provider before they are sent to me.  But, it would be awfully annoying if a replacement phone came to me locked onto an old network that I no longer use.
    Any information would be greatly appreciated! Thanks.

    Are you sure about this? I thought so too, but when I received my replacement iPhone 6, it was locked again.
    I bought a carrier locked iPhone. Then it was replaced with another carrier iPhone. This second phone (first replacement) was then unlocked. Later the unlocked iPhone was replaced with a third phone (second replacement). To my disappointment the second iPhone replacement is locked.
    The Authorized Service center said that Apple made a mistake and should unlock it remotely ASAP. Apple Support however, says that iPhones are replaced with specifications of the originally initially purchased iPhone. If the original was unlocked, they would replace it with unlocked, but if it was locked then replaced with a locked and then unlocked by carrier. The carrier should be contacted again to unlock future replacements. I know it sounds ridiculous and illogical.
    If an iPhone has been unlocked (obviously by a carrier), why would you replace it with a locked iPhone and ask the customer to contact his carrier and request another unlock for the replacement iPhone? So inefficient and could be a problem if the carrier allows only one unlock per year per line like most do, or if you are no longer a customer of that carrier.
    Interestingly I found the following on Apple's "Hardware Warranty". Retrieved from: https://www.apple.com/legal/warranty/products/ios-warranty-document-us.html):
    "Following warranty service your Apple Product or a replacement device will be returned to you as your Apple Product was configured when originally purchased, subject to applicable updates.”
    What I understand from this is that replacements will be configured exactly as the originally purchased including any updates made to it. I believe unlock is considered an update.
    Apple Support argues that the second device was unlocked (updated), but the original (initial / first) device was not unlocked. Therefore, I should deal with my old carrier to unlock this one.
    How insanely ridiculous is that???

  • Will apple replace my SIM card tray on the spot

    HI everyone! Please help me. I Lost the SIM card tray in my iPhone 4 and I need to know if I go to the apple store in Cardiff will they replace it there?

    If they have one sitting around(unlikely), perhaps. But, Apple does not sell iPhone parts, or stock iPhone parts. I suspect you'll need to look on eBay or similar to try & find one.

  • Does Apple Replace iPhone 4's even if the only problem is the Battery?

    My iPhone has a battety problem. What will apple do with my iPhone would they fix it or give me a replacement phone?

    Since it's still under warranty, they should just replace the phone altogether.

  • Will Apple replace my iPhone 5 charger under the 1 year warranty?

    My iphone 5 charger has been acting weird lately. It charges my phone only if i hold it in a certain position and if I move it it will stop charging, and it goes on and off. Is this considered a defected charger that Apple can replace? I'm still under the 1 year warranty as I had gotten my phone late 2013.

    I would definitely make an appointment but the nearest Apple store to me is a bit far, trying to get some insight before i decide to make an appointment. Thank you though

  • Will apple replace my ipad 3!! The speakers are not working..

    just bought it one moth ago and the warranty is still there .. 

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • Will apple replace my headphones with new ones?

    hi iv had my headphones for almost 1 year now..
    the rubber has came off the headphones and the sound quality has faded
    will apple replace these?
    i still have the box and receipt

    deggie wrote:
    Apple will only not replace them if they have been damaged through misuse or an accident. If they have been used properly they are warranted to work for one year. If they failed at 11 months and 29 days it does not matter that they've been "well loved and well used", they are supposed to last for one full year. Unless they purchase AppleCare then it is two years.
    Doc M wrote:
    By all means, take them in and see what they say. I could be quite mistaken.
    deggie--
    AppleCare states:
    Your Plan covers defects for the Applebranded product(s) listed in your Planʼs Certificate or Proof of Coverage document (“Plan Confirmation”) and the accessories that are contained in the product(s) original packaging (“Covered Equipment”),
    (ii) Under APP for iPod, Apple will provide technical support for the Covered Equipment, iPod OS
    and software applications that are pre-installed with the Covered Equipment (both referred to as
    "iPod Software") and connectivity issues between the Covered Equipment and a supported
    computer, meaning a computer that meets the Covered Equipmentʼs connectivity specifications and
    runs an operating system that is supported by the Covered Equipment. Apple will provide support
    for the then-current version of the iPod Software, and the prior supported Major Release.
    Also--I never said that they shouldn't take them back--just to not be surprised if they were not replaced. They may well be, and as stated above, +I could be quite mistaken.+
    I am also presuming that these are not the stock earbuds that come with iPods, but a set of headphones that may not be stock issue. (They may not even be Apple-brand.) If these are the Apple in-ear headphones with remote that one buys as a standalone purchase, then they should be replaced if under a year. If these are the Dr. Dre sets...who knows? I am working with the information I got from the original poster.
    I guess I've worked too much retail, and have seen too many worst-case scenarios. I'd rather see them get replaced (and be incorrect) than to say yes, they'll be replaced no questions asked--and find out later they weren't.
    Still--a year warranty should be a year warranty....
    Doc

  • Will Apple replace my phone cord of the warranty is up?

    WI'll Apple replace my phone cord even if the warranty is up?

    If the warranty is expired, then they likely will not replace the cord at no charge.  Sorry.

  • My iPhone 4 got stolen and it has apple protection care, will apple replace it?

    My iPhone 4 got stolen and it has apple protection care, will apple replace it?

    If you mean the Extended Warranty, then, no, Apple does not replace stolen or lost iPhones. If you have theft protection through other insurance, then report it to your agent. Be sure to report the theft to the police.
    I would not hold your breath waiting for it to be recovered, however. Very few items like iPhones that have been stolen are ever recovered.

  • I just to a new iphone5s, the headphones are not working correctly. I can hear the music but I can't pause or play with the button. Will apple replace them?

    I just bought a new iphone5s, the headphones are not working correctly. I can hear the music but I can't pause or play with the button. Will apple replace them?

    Hi there,
    It sounds like your purchased content is not transfering via a flash drive. It may be easier to re-download this contnet directly from iTunes. Take a look at the article below for mor information.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    -Griff W.

  • My headphones have broke for the third time will apple replace them after the third time (my warranty is still active)

    my headphones have broke for the third time will apple replace them after the third time (my warranty is still active)

    So i am likely to get new headphones? & yeah personally i think i do handle them with care, i have no idea how they keep messing up. Btw thank you for the reply.

  • Will Apple replace my headphones? Please help!

    2 months ago I bought an iPhone 4. The headphones that came with it have sadly stopped working. The right earbud doesn't work and same with the remote (buttons). The headphones are the Apple Headphones with Mic and Remote. Will Apple replace it for free and how can I do that? There is no apple store near me, so would I do it through mail, or what? Can someone explain the process? Thanks!

    Go to the store from where you bought them, and they should handle it.
    Other vise, call Apple Customer Service.
    But yes, you should get them replaced.

  • Will Apple replace my Ipod Touch 5g, Even if its over a year old?

    I have an iPod touch 5g, which i bought in January of 2013. This iPod has been malfunctioning for a couple of days now. I connect it to a power source since it indicates its low on battery. When I do, it turns on, however, it will not charge much and the battery will continue to be red on the top right hand corner of the screen. I have an app which helps indicate around how much battery the iPod has. This app says that the iPod never charges past 15% and if i disconnect it, it shuts down. If the problem is in the battery, and it's a hardware problem, will Apple replace my iPod? Can they still do it? It is over a year old, but after all, i paid for a product that would last longer than a year and a half, didn't I?

    You no longer have warranty coverage. Whatever Apple will do you will have to pay for it since it is out of warranty.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Will apple replace a faulty replacement that was dropped

    will apple replace a replacement? i got my replacement (1 year warante) but the center will not work sometimes. i dropped it and the screen is cracked:( will they replace it for free even though i dont have a warante on it?????

    It won't matter that the center button was faulty. The drop and consequent damage has almost certainly voided the warranty and you'll have to pay Apple's out-of-warranty charge for another replacement.
    Regards.

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