Will Apple replace my ipad2 for the second time

My first  ipad2 had a white spot on the screen and i took it to the center and the technician replaced it. It took bout two weeks for me to get the replacement ipad. Just now i found that my replacement ipad is a refurbish ipad, not a brand new as what the technician said. Refurbish serial number starts with DK.
Now, my replacement aka refurbish ipad has another problem not caused by me. Refer here for my initial posting,
https://discussions.apple.com/message/17698611#17698611
Will apple replace it with another refurbish ipad? Or hopefully i can get a spanking brand new just like when i bought it. :)
Hopefully apple do not have the so called " one time replacement policy" as this is not my fault.

The warranty is still valid, with 6 months remaining...
Im fine with refurb item from apple as the refurbs are being put into test much more rigorous than the original. Spec wise n performance should be equivalent as the new one.
But, its just a feeling of unhappy or unsatisfy.
Imagine you bougt a brand new car, then ur car got defect...u proceed to the dealer n walla, they agree to replace ur car. But the replacement car is refurb/second hand car that has been put into 'new condition'. Dont you expect that u should get a new car instead of refurb? Coz u paid much money for the new car, not for a refurb car. Unless, in the beginning you buy a refurb car then u have no right demanding for a new car for replacement.
NEW CAR= NEW CAR FOR REPLACEMENT
REFURB CAR= REFURB CAR FOR REPLACEMENT
back to philly_phan question,
in the very very very first place when i have defect on my ipad, i sent in my brand new not a refurb ipad to the store, n the technician said it was going to be a new ipad for replacement,  not a secondhand/refurb whatsoever. I asked him thrice for conformation on this matter. But in the end................... and now the refurb is having a problem rite now.
Again, it just the issue of unsatisfactory not an issue on the spec or performance.

Similar Messages

  • Will someone tell me what happen to my play list and how I can restore or get it back!  Apparently, apple for the second time to screw up and delete all my music again!!!

    Will some explain why apple for the second time manage to screw up and delete "all my play lists and music again"!   How can I restore it or get my music back...  If I can't get my music back the way it was the last time I used itunes I will sale both my ipod touches!!!

    Just what were you doing when it happened?
    Just sync it from your iTunes library.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • For the second time (I've been to the Genius Bar once already) my WiFi isn't working on my iPhone 4S. This is really infuriating and costly!!! I see others have the same issues.  Can't Apple do anything about this?  It's obviously a hardware problem!

    For the second time (I've been to the Genius Bar already once with this) my Wifi isn't working.  They gave me a new iphone last time, but the new one has the same issue as the old one, I'm guessing.  I've tried resetting the network but that doesn't work.
    I see others have this issue too.
    If this is a hardware problem why doesn't Apple fix it?  Or do I just have to wait another year for another upgrade?
    Currently it's not costing me anything - yet - because I've got the Apple Warranty but this is totally frustating!!! I bought the original phone (which has been replaced in July 2012.  The new phone (without working Wifi) is a month old.
    Will try Restore via ITunes before (I will invariably) have to return to the Genius Bar for another Iphone 4S unless someone has an ingenius solution here?..?

    sematson wrote:
    If this is a hardware problem why doesn't Apple fix it?  Or do I just have to wait another year for another upgrade?
    For what reason, other than making yourself look foolish, would you ask questions that we users could not possibly answer as we're NOT Apple?
    Basics from the manual are restart, reset, restore from backup, restore as NEW.  Nothing more "ingenius" to suggest than these steps that Apple has outlined in the manual.  If these steps don't work, then go back to the Apple store.

  • Will Apple replace my battery for free?

    I have a first gen 15" macbook pro - one of the first production runs which was subject to the battery recall in 2006 (remember? the one that apple insisted had absolutely nothing to do with Sony's exploding batteries...)
    That battery was subsequently replaced under warranty in May 2008 - i had 3 year hardware warranty because i bought it through my uni. However in January this year, it's performance seemed to degrade somewhat so I called Apple - I was told that because Apple had already replaced it once, they would not replace it again, despite it still being within warranty, well below 300 cycles and capacity being in the region of 50% of initial according to Coconut Battery. I was told all i could do was try to calibrate it. I did this and things improved enough for me to drop it. Wish I hadn't because the warranty ended in February.
    I am now in the position of no longer being under warranty and the battery capacity degraded to about 25% of initial capacity. Since i installed Snow Leopard I have had the Service Battery warning. Has anybody had any experiences with Out-Of-Warranty battery replacements? I'm thinking of taking it to an Apple Store but don't want to bother with the journey if they won't replace it - i'll order a non-apple higher capacity one online!
    Model Information:
    Manufacturer: Sony
    Device name: ASMB012
    Pack Lot Code: 0001
    PCB Lot Code: 0000
    Firmware Version: 0110
    Hardware Revision: 0500
    Cell Revision: 0303
    Charge Information:
    Charge remaining (mAh): 956
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 1652
    Health Information:
    Cycle count: 169
    Condition: Check Battery
    Battery Installed: Yes
    Amperage (mA): -1502
    Voltage (mV): 11579

    "Will Apple replace my battery for free?"
    No one here can answer your question because this is a user to user forum. You will need to call Apple yourself & ask them.
    "Condition: Check Battery"
    Means you need a new battery which you already know.
    "Has anybody had any experiences with Out-Of-Warranty battery replacements?"
    Not me personally. However, there have been cases reported here (if you do a fourm search) some users have had their batteries replaced out of warranty. Apparently, Apple does this on a _*case by case*_ basis.
    Your best bet is to call Customer Relations - 1-800-767-2775 plead your case politely & see what they can do for you.
    Good luck!

  • Battery cycle count of 390 - will Apple replace my battery for free?

    I've got a MacBook, late 2008 model. It has a cycle count of 390. I have no idea if this is a lot or not. The MacBook only will work when connected to the charger, the battery won't charge any longer.
    Will Apple replace my battery for free? Or is a cycle count of 390 high and will I have to replace it myself...

    No, battery is consumable under apple warranty so you have to burchase it. 390 cycle is ok, the effect will be seen when it reach <1000. see this is mine MBP, early 2011

  • HT1665 when will apple be selling accessories for the IPhone 5

    When will Apple start selling accesories for the New Iphone 5, such as cases and or screen protectors ?

    When companies make them and provide them to Apple to sell.

  • I found some little black dots n my iPhone 5 screen. I've only had it for 2 weeks. What are they and will apple replace my iPhone for a new one or fix it?

    I found some little black dots n my iPhone 5 screen. I've only had it for 2 weeks. What are they and will apple replace my iPhone for a new one or fix it?

    They should have one in Stock, but you never know. Call your Apple Store and tell them you have an iPhone 5 color and GB, and that you most likely will need a replacement, do they have any in Stock. If yes, go in, if not ask for advice on how to handle your problem.

  • When will Apple have cases available for the 7th generation nano?

    When will Apple have cases available for the 7th generation nano?

    I'm sure very soon. They only been availble for a short period of time now.  We'll just have to keep waiting.
    B-rock

  • When will Apple allow background processes for the iPhone?

    Can't find a suitable subforum so I'll post it here, please refer me to the correct Apple forum otherwise.
    When will Apple allow background processes for the iPhone?
    When will Apple allow Alerts from 3rd party apps?
    Even my first Palm Pilot allowed developers to use Alert beeps.
    Why is Apple crippling the iPhone?
    If they continue this, Android will be the winner.
    Or will the next SDK allow this?

    Background processing, simply won't. They already said they won't and explained why.
    However, they are currently adding "Push" ability to developers (soon). Originally they did say they were shooting for Sept (but obviously that has passed). Nobody can say "why" it is late or when it will come. Just know it is coming.
    Push in case you don't know will let a service (one service) run in the background that apple makes for the phone. that service will ping apple's servers. Apps that want to "run" in the background have to register with that service thus lets say AIM is on your phone, you send a message and close...somebody responds. AIM's servers will send notification to the push service...then the phone will alert you of a notification in the AIM app, you open (thus starts the app again) and it gets the message.

  • I drooped my iPhone 4 in the toilet for the second time.

    I really need some help, I dropped my iPhone 4 in the toilet for the second time. It isn't turning on and last time I put it in rice and it worked in a couple of days, but apparently rice only works once. I got my iPhone 4 last June so I've nearly had it for over a year. It was originally black and i got it changed to a white one. Does it still have warranty? What do I do? How much will it cost to get it fixed/get a new one? I don't have that much money cause I'm only 16. Some one help!!

    Your warranty will not cover this because it is the result of user negligence. The warranty does not cover user negligence. What you can do is take it to your local Apple Store and do an out-of-warranty replacement:
    iPhone Service Support and Costs

  • 2009 MBP can't see internal hard drive - for the second time!

    Well, my 2009 13" MBP is at Applecare for the second time because it cannot recognize _any_ internal hard drive.
    The first repair came at 9 months (purchased new), now 16 months later I have the same issue.
    Swap in a known good drive, it can't see it, boot from DVD, and run Disk Utility, it can't see it either (optical drive shows up fine)
    My first repair only said they replaced the original hard drive, has anyone else had the issue of losing access to your internal hard drive?
    Ugh, I will be out of the 3 year Applecare next summer, and don't want to get stuck with another iBook G3, if you know what I mean.
    Thanks for any feedback!

    Hi
    I have the same issue, I have a Vodafone branded Huawei HG556a with an external drive connected. I have found that it isn't possible to connect via Finder and that SMB doesn't work either. The only way I could connect to it was via FTP using Cyberduck (or Filezilla), but no use as I can't add my media files from the drive to iTunes, so unfortunately disappointing. I'm still looking, but here's the document I was referred too from another forum.
    broadband.vodafone.ie/download/files/storage_mac.pdf
    Although not an answer to your question, hopefully this will give you an idea why you are getting the password and username errors when you know they are correct. In the end when I entered the FTP details into Cyberduck I was able to connect.
    I know this doesn't help solve the problem (as I'm still looking too), but at leas you know why (ish).
    Cheers
    Topes

  • HT201412 I have restored my iphone 5 for the second time now, and it keeps crushing after 1hour of having completely restored it through iTunes. What am I supposed to do?

    I have restored my iphone 5 for the second time today, and it keeps crushing after 1hour of having completely restored it through iTunes. What am I supposed to do? I deleted some apps I had recently installed, even changed the background refresh. What else?

    Well... it said iPhone Recovery Mode, and I pressed 'Restore iPhone' after which it asked me if I am sure that I want to restore the phone to factory settings, I pressed 'yes'. After 20-30min it eventually came to the 'Hello' page where I had to sign in with my Apple ID, and then saw the icons of each of my apps. which one by one turned from grey to their full colour as they downloaded one by one. After 1-2 hours of having completed all the app downloads, I found the phone shut and could not turn it on with the normal way. And this happened after 2 restore sessions. Is there something I need to do, or I need to request a replacement. I have had the phone for 11months, and crushing problems begun on the 13 of Nov, which was a few days after I updated to iOS7. But today is already 48hours since I have not been able to use my iPhone properly.

  • Problem while refreshing the data for the second time using excel services in sharepoint 2013...

    Hi,
    I have migrated my Sharepoint from 2010 to 2013.I am able to get the data at the first time of refresh when I click on refresh for the second time I am getting the empty the sheet.
    below find the flow of refresh
    First Refresh
    On Click of refresh open the workbook with excel services and return the session id.
    Using that session I am invoking RefrehAsync method of excel services
    After refresh completed I am setting the calculation of workbook as automatic(to calculate the formulas) using the same session id
    After setting the calculation as Automatic I am setting the calculation type as full(recalculate) using the same session id.
    Now I am able to see the data
    Second Refresh
    After clicking on refresh instead of opening the workbook I am using the session id(already opened workbook) and setting the calculation type as manual
    I am following the same process from refresh(RefreshAsync) as I have followed in first refresh.
    This time my formulas are not getting calculated because of that I am not able to see the data.
    Could you please let me know that am I missing anything here?
    Is this know issue in Sharepoint2013 excel services as same code is working fine with Sharepoint2010.
    If I close the workbook(session id null) and opens(new session id) for all the refreshes it is working and I am able to see the data.
    Thanks,
    Meenakshi Nagpal
    N.Meenakshi

    I am able to see the data for the second refresh  if I change the data source.If I use the same data source which is used in the first refresh I am not getting the data.Excel services will contact the cubes and calculate the formulas in my workbook.
    Could you please let me know what could be the problem at second refresh while contacting the same data source with same session id?
    Please help me asap.
    Thanks,
    Meenakshi Nagpal
    N.Meenakshi

  • Need to show popup when the Submit button is clicked for the second time ..

    Hi guys,
    I have a requirement where i need to show a popup or alert when the submit button is clicked twice . When it is clicked for the first time one method is been called and its process starts. When the user clicks the submit button for the second time they should be shown a popup stating "Submit button already been clicked, please clicked OK to continue".
    Can anyone help with this please , its really urgent requirement ?
    Thanks in advance

    Hi,
    I dont have any sample code to give you now. For quick reference, I can advice some psuedo steps to achieve your requirement. I dont have access to JDEV to test this. If any syntax errors then pls correct yourself.
    1. Extend Controller since it is standard page ( Refer Anil Passi site for steps to extend seeded ontroller)
    2. Write below logic in your Process Request method
    super.processRequest(oaPageContext, oaWebBean);
    pageContext.putSessionValue("status", "notInitiated");
    3. Include below logic in your PFR method
    if(pageContext.getSessionValue("status")!=null){
    if("notInitiated".equals(pageContext.getSessionValue("status")))
    super.processFormRequest(oapagecontext, oawebbean);
    pageContext.putSessionValue("status", "initiated");
    else
    String message = "Display error message as required";
    throw new OAException(message, OAException.ERROR);
    You may need to import required packages ( Related to OAException).
    Remeber, to sumbit the request, user need to refresh the page again so that "status" variable will be refreshed.
    Hope it helps.
    Thanks
    venkat

  • TS3694 my phone has switched off for the second time this week, however when connecting to itunes the restore process wont complete. the error is 2006 however i have tried a number of USB cords, and none seem to be working.

    my phone has switched off for the second time this week, however when connecting to itunes the restore process wont complete. the error is 2006 however i have tried a number of USB cords, and none seem to be working.
    I am in the noerthern [parts of australia and accessing an apple store is not possiable for another month. this is my only soucrce or telecommunication. please help

    This is what it says about error 2006
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

Maybe you are looking for