Will apple replace my iPod? I've had it for about 2 months.

I dropped my iPod touch 4g only about 2 inches. The whole bottom left corner of the screen is cracked.

Only if you pay. Accidental damage is not covered by the warranty.
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price      

Similar Messages

  • Will Apple replace my Ipod Touch 5g, Even if its over a year old?

    I have an iPod touch 5g, which i bought in January of 2013. This iPod has been malfunctioning for a couple of days now. I connect it to a power source since it indicates its low on battery. When I do, it turns on, however, it will not charge much and the battery will continue to be red on the top right hand corner of the screen. I have an app which helps indicate around how much battery the iPod has. This app says that the iPod never charges past 15% and if i disconnect it, it shuts down. If the problem is in the battery, and it's a hardware problem, will Apple replace my iPod? Can they still do it? It is over a year old, but after all, i paid for a product that would last longer than a year and a half, didn't I?

    You no longer have warranty coverage. Whatever Apple will do you will have to pay for it since it is out of warranty.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Will apple replace my ipod

    Will apple replace my ipod if the right side of the screen doesn't work 75% of the time and the hi e button doesn't work. I don't think I even did anything and its just broken

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price             

  • Will apple replace lost ipods?

    will apple replace lost ipods?

    "Isn't there a way for Apple to track the lost ipod's serial number"
    No.
    "they wouldnt be able to tell me because the registry is confidential, how is that fair"
    Very fair indeed. Notice the word "confidential"? Do you want Apple to give to anyone the personal details details contained on their data base? Including yours? Supposing I were to make a malicious call to Apple to report that the iPod you rightfully own was stolen from me and they gave me all your personal details. Would you be happy with that that? I suspect not. Supposing they then made use of the serial number to block the use of the iPod on your computer every time you connected it? Happy with that? No, me either. That kind of system would be open to all kinds of abuse. And what about the 1000's of stolen iPods that must find their way on to eBay every year? Should Apple track those also?
    "Apple should really find a solution to the problem of lost ipods"
    There's a very easy solution. Don't lose it. You really think that Apple has nothing better to do than keep track of lost/stolen iPods? That's the job of law enforcement, not Apple.
    I do sympathize with your loss, and know how upset you must be, but it is unreasonable to lay the blame at Apple's door. If you report the loss to the Police, and they recover it, then Apple will liaise with them to return it to it's rightful owner. That is all you can rightfully expect.

  • I have my iPod touch 5g and the home button is stuck , it still works but its stuck so I have to push hard for it to work, I still have my warranty , will apple replace the iPod ?

    I have my iPod touch 5g and the home button is stuck , it still works but its stuck so I have to push hard for it to work, I still have my warranty , will apple replace the iPod ?

    Make an appointment at the Genius Bar of an Apple store. If the iPod is defective and not abused Apple will exchange it at no cost
      Apple Retail Store - Genius Bar

  • My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement.

    My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement. I have no apple care so I'm worried. My phone has NEVER touched water! I only get 1/5 of battery use. I've also spent 30$ at the apple store on screen protectors for nothing! I really don't have 220$ nor 50$ I am on a strict budget. I believe I have to pay 220 not 50 ford a phone replacement for accidental damage. I don't know what category this falls under. I really need a new phone or battery. HELP! Will I have to pay? Also my screen lighting is all topsy-tervy every I put my screen on highest it won't work I have to wait about a minute? Forgot to mention that my apps exit out by themselves all the time when Im using them.

    So, have you tried a reset?  Restore from backup? Restore as new?  You seem to have a few problems but do not mention any action taken to resolve them.  What have screen protectors to do with anything?

  • My ipod touch 8gb won't turn on, recognize a charge and nothing will pull on up the computer. I have only had it for about 8 months.

    My ipod touch 8gb won't turn on, recognize a charge and when I plug everything in nothing comes p on the computer. I've had it for about 8 months and took really god care of it.

    Try:
    iOS: Not responding or does not turn on
    If not successful, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Is anyone else having the finish rub off of the keys on their macbook? I've had mine for about 6 months and several keys look like the finish is wearing through. I went to the local genius bar today and the techs said they'd never seen this before.

    Is anyone else having the finish rub off of the keys on their macbook? I've had mine for about 6 months and several keys look like the finish is wearing through. I went to the local genius bar today and the techs said they'd never seen this before.

    Some people have seen their aluminum uni-body discoloring due to body oils.  Go figure.
    Normally putting anything over the keys/aluminum will hurt heat disspation, but you may need to use keyboard covers.
    Or save up $500/year for new keyboards.
    Neither is supposed to be a sarcastic answer.  Either one could end up being the solution.
    Good luck with it.

  • Hi, my iphone 5 is broken the power switch. I've had it for about 10 months. Where can I send it to have it repaired?

    Hi, my iPhone 5 is broken th power switch. I've had it for about 10 months. Where can I send it to have it repaired?

    contact apple for warranty repair / replacement

  • Will apple replace the earpods that i had for about a month?

    Ive had the earpods for about a month i got them when i ordered the iphone 5 off the atat website i was going to use them today but they didn't work. Will apple replace them? If they do do i have to bring anything besides the earpods?

    Besides the earbuds included with the iPhone, you purchased an additional set of Apple earbuds?
    The earbuds are under warranty if determined by Apple to be defective. It won't hurt to bring your receipt.

  • Will apple replace a ipod touch 4g with a cracked screen???

    my ipod fell n got cracked:\
    will apple replace it???
    i got a one year guarantyc:

    No you need some special protection but there are afew options
    1) Buy a replecement apple will give you half off on a new one if you give them the old one
    2) check the receipt and if its under a year old call the store you got it at (if you got it at an apple store you can try but dont get your hopes up)
    3) buy a replacement sceen kit they come with the screen and the tools to extract the old
    http://www.ebay.com/sch/i.html?_trksid=p5197.m570.l1311&_nkw=ipod+touch+replacem ent+screen&_sacat=0

  • Will apple replace an ipod touch that overheated

    i tried to charge my old ipod touch that does not have a camera and it got extremely hot within 10 seconds turn black and now will not come back on no matter what i try??!? will apple replace it? and can it be fixed?

    If not underwarranty Apple will exchange your iPod for refurbished one for this price:
    Apple - Support - iPod - Repair pricing
    If you have a 2G iPod it may not be worth it.

  • Will Apple replace my Ipod Touch after a year?

    I dropped my Ipod Touch into water. It has almost been a year and a half since I got it. Will apple replace it?

    Apple will exchange your iPod for a refurbished one for this price. No warranty is required.
      Apple - Support - iPod - Repair pricing
    Apple - Support - iPod - Service FAQ

  • HT4061 Will apple replace stolen ipods

    Will apple replace a stolen Ipod Touch???

    I so want to say something dumb right now, but I won't. Apple will replace your iPod if poor workmanship is involved they will replace if software issue is detected or you have a case of buyers remorse if within 14 day grace period. But drop it in the toilet or get ripped off, you're on your own. But it is a nice idea. Some credit card company's have theft replacement and some stores may cover with additional warranties, but I'm not aware of Apple covering lost or stolen property. Good luck, Cheers.

  • Will apple replace my ipod touch (8gb) or can they fix the screen?

    I dropped my ipod touch and the screen cracked. Can they fix the screen or will they replace the ipod?

    Apple will replace it with a refurbished iPod for this price:
    Apple - Support - iPod - Repair pricing

  • Will Apple replace my iPod nano 1g? Read on..

    Hey guys, well I have a iPod nano 1g that works mostly. It charges and everything but the scroll buttons dont work. I can click on anything I want but I cant scroll to select something else. Would apple replace my iPod? Or would they send me the same iPod back? Thanks

    iPod nano (1st generation) Replacement Program:
    https://supportform.apple.com/201110/

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