Will Apple replace my lightning charger? it stopped working !

this is the 3 charger I've been through with this lightning crap :(

The included accessories are covered by the same limited warranty as the phone.  So you have 1 year if you didn't purchase an AppleCare support agreement.  You should be able to make an appointment at the genius bar, and take the charger in for replacement.  Or, you can contact AppleCare support at 800-694-7466, and arrange for a replacement.  They will (if you still have warranty) send you a replacement, and the packaging to return the defective charger.  They "may" request a credit card hold for the cost of the cable they are shipping which will be returned when they receive the defective cable.
HTH

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