Will apple replace my product if I found any cosmetic damage after online purchase.

Title.

The estimated delivery dates generally arrive more quickly than the estime. You can make arrangements with the carrier to leave the package with a neighbor, pick it up at the facility, etc. I've had very good luck with FedEx (less so with UPS) delivering a package within a 2-hour time frame.
Clinton

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Will Apple replace my product even if its out of warranty?

Ok, so I'm thinking about getting a MacBook Air 11.6" and (although I'm VERY careful with my electronics), I have bad luck and something always seems to go wrong. I was just looking and people were saying that as long as you take it to an apple store and prove to them that it's legitimately broken, they will fix/repare it, even if it's out of warranty. Is this true?

Brock Zahler wrote:
Ok, so I'm thinking about getting a MacBook Air 11.6" and (although I'm VERY careful with my electronics), I have bad luck and something always seems to go wrong. I was just looking and people were saying that as long as you take it to an apple store and prove to them that it's legitimately broken, they will fix/repare it, even if it's out of warranty. Is this true?
Generally not.
Like any manufacturer, if Apple has a "run" of a particular problem, they may extend the warranty on that component.
Sometimes if a problem occurs shortly after the warranty runs out, they'll cover part or all of a repair.
All Macs come with a one-year warranty, but you can purchase AppleCare to extend it to 3 years. Most extended warranties aren't worth it, but this one is. Note that it does not cover theft or things like liquid spillage. You can get it direct from Apple, but sometimes at a discount from resellers. See http://store.apple.com/us/browse/home/applecare for details.

Will Apple replace my iPhone if there is no water damage?

Hello, all!
Well, I bought a brand new iPhone 5 about a month ago, and everything had worked perfectly until about a week ago. All of a sudden, with both outgoing and incoming calls, I could barely hear the other person. They could hear me perfectly and normally, but I hear the other person as if they were very far away, and the voice quality is tinny, if that makes sense.
I can hear fine if I put the call on speaker, or if I put my headphones in and talk that way, both of which are fine as temporary fixes, but irritating to have to do all the time.
I called Apple, and they had me run through a few steps, all of which I had already tried (restarting the phone, resetting it, turning off LTE and turning it on again, putting in the headphones and taking them out repeatedly, etc). The woman I spoke to told me that once I was able to get to a computer, they'd have me update and restore the phone, and that if that doesn't work, they would replace it under the warranty, since it's brand new.
I haven't done the last step yet, but I feel like it's not a software problem.
If updating and restoring don't work, do you think Apple will replace it?
I haven't dropped it in water or dropped it anywhere, but I checked the sensor to be safe, and it's white as can be.
Is it likely they'll replace it for me, then? Because I absolutely cannot afford to get another one!
Thanks :)

If Apple determine that it is defective then they will replace it.
That is what a warranty is.

Will Apple replace a iPhone I found? (iPhone 5)

I found a iPhone 5 on the side of the road, cracked screen, chipped corners and bent a bit, BUT the phone works great, and I can't restore it because I keep getting error 4013, ok now will Apple replace that iPhone even though I haven't bought it?

hey grubbin. not true not true, long story short my friend bought a iphone off a friend that his ex girlfiriend forgot behind and her plan ran up, ( HOWEVER THIS IS PREPAID I THINK) and nothing was owed on it, but the new buyer got on verizon and the phone was not registered , there was a plan but the phone its self wasnt registered so my friend was able to get online register the phone with verizon and reset it to all his info and apple id and he uses the phone to this day. So it is possible , HOWEVER again if whoever lost it is going to report it stolen you dont want a receiving stolen property charge. Choice is yours.
But that brings up another question? If someone loses their iphone and reports it lost and gets a new phone then would you be able to activate it and use it or should it be returned to apple, but who would pay out their own pocket to return a phone that isnt theirs

I found some little black dots n my iPhone 5 screen. I've only had it for 2 weeks. What are they and will apple replace my iPhone for a new one or fix it?

I found some little black dots n my iPhone 5 screen. I've only had it for 2 weeks. What are they and will apple replace my iPhone for a new one or fix it?

They should have one in Stock, but you never know. Call your Apple Store and tell them you have an iPhone 5 color and GB, and that you most likely will need a replacement, do they have any in Stock. If yes, go in, if not ask for advice on how to handle your problem.

Does the apple warrenty start again when apple replace your products

Hi All
When apple replace your products like my iphone 5 does the 12 month warrenty start again? as the replacement I have is giving me an electric shock in my ear when on the phone and my phone is on charge

An item replaced under warranty will have the balance of the original warranty or 90 days, whichever is longer.

Will apple replace my cracked ipod touch which is under garranty for free?

will apple replace my cracked ipod touch which is under garranty for free??

As with any other warranty for any other product, damage is not covered.
You would have ot pay for the repair.

Will Apple replace my ipad2 for the second time

My first ipad2 had a white spot on the screen and i took it to the center and the technician replaced it. It took bout two weeks for me to get the replacement ipad. Just now i found that my replacement ipad is a refurbish ipad, not a brand new as what the technician said. Refurbish serial number starts with DK.
Now, my replacement aka refurbish ipad has another problem not caused by me. Refer here for my initial posting,
https://discussions.apple.com/message/17698611#17698611
Will apple replace it with another refurbish ipad? Or hopefully i can get a spanking brand new just like when i bought it. :)
Hopefully apple do not have the so called " one time replacement policy" as this is not my fault.

The warranty is still valid, with 6 months remaining...
Im fine with refurb item from apple as the refurbs are being put into test much more rigorous than the original. Spec wise n performance should be equivalent as the new one.
But, its just a feeling of unhappy or unsatisfy.
Imagine you bougt a brand new car, then ur car got defect...u proceed to the dealer n walla, they agree to replace ur car. But the replacement car is refurb/second hand car that has been put into 'new condition'. Dont you expect that u should get a new car instead of refurb? Coz u paid much money for the new car, not for a refurb car. Unless, in the beginning you buy a refurb car then u have no right demanding for a new car for replacement.
NEW CAR= NEW CAR FOR REPLACEMENT
REFURB CAR= REFURB CAR FOR REPLACEMENT
back to philly_phan question,
in the very very very first place when i have defect on my ipad, i sent in my brand new not a refurb ipad to the store, n the technician said it was going to be a new ipad for replacement, not a secondhand/refurb whatsoever. I asked him thrice for conformation on this matter. But in the end................... and now the refurb is having a problem rite now.
Again, it just the issue of unsatisfactory not an issue on the spec or performance.

My iPod touch is COMPLETELY unresponsive. Will Apple replace it?

This morning I picked up my iPod touch and tried to turn it on. Nothing happened, so I assumed it was just out of batteries. I left it on the charger for hours and then treid it again- nothing. The iPod just plain won't turn on. I tried it on iTunes in DFU mode- nothing. This iPod was never jailbroken, but it is safe to say it is "bricked". Recently I tried updating it to iOS 5, but I was unable to because of an iTunes error.
Unless Apple can magically go inside it and fix it- because it's most certainly some kind of hardware failure- this iPod has seen its last day. Will Apple replace it? It was a replacement iPod for another one I had that lost its charge, but is covered under the warranty for another year. Will they replace it or make up some trumped-up charge that I mis-used it? (A few years ago on a different iPod, a 2G, they claimed the liquid immersion had activated, but I checked this myself and found nothing!) Literally, I just picked it up and it was not working.

What was the error you received when yu tried to update the iPod? The following lists error and their resolution.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
If your iPod is defective, within warranty and not abused Apple will replace your iPod.

If you crack your ipod while it's under warranty will Apple replace it?

If you crack your ipod while it's under warranty will Apple replace it?

Apple doesn't repair it. If there is no sign of abuse, they replace it with a refurbished unit. The fixed-price for non-warranty replacements can be found here.

Hi, my 4th generation 8gb white ipod charger port is broken, would apple replace my product for free if I'm not insured?

Hi, my 4th generation 8gb white ipod charger port is broken, would apple replace my product for free if I'm not insured?

I doubt it since that type of damage is caused by the user, not a defect. You can always make an appointment at the Genius Bar of an Apple store and ask
Apple Retail Store - Genius Bar
Otherwise, Apple will exchange it for a refurbished one for $99.

Will apple replace my cracked screen iphone 4

my phone screen is cracked, will apple replace it for free?

Your warranty is cancelled by damaging your iPhone unless you pay Apple for a replacement, and then you get only 90 days, I believe. So going third-party probably doesn't hurt you that much.
As to getting something for free or a reduced price just because you bought a lot of products, that's totally unrealistic. No one does that, not when the problem wasn't the company's fault. I've purchased mutilple Hyundai cars, but I wouldn't expect them to discount a windshield replacement if I drove the car into a building. If this iPod failed on it's own multiple times, then I'd agree that you were owed something. But expecting free or discounted stuff because of your own mistake is totally different and unjustified.
'nuff said on the subject. Again, feel free to purchase from any other company you feel would treat you better.

Will Apple replace phone if screen cracks

Will Apple replace an iPhone if the phone has a crack? Phone is still under original warranty. Crack is about half and inch toward the top. Does not affect view or applications.

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Will Apple replace broken screen on ipad4?

Will Apple replace a broken screen on an ipad4?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

Will apple replace it my screen/ipod?

I got my ipod about 7 months ago. I read some where the warrany is 12 months? But anyways, my ipod screen is cracked in the corner. Now there is a hole! it keeps getting bigger, so i thought i should do something about it. Will apple replace it?

Here's the link, http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

Will apple replace my product if I found any cosmetic damage after online purchase.

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