Will apple replace My Scratched, Faulty iPod !??

Sorry if I posted this in the wrong space, it's just it was too difficult to find out how to post a new topic..
Anyway,
I bought my iPod touch 2g on december 26th 2008, for the past 3 months i've been having problems trying to charge it. it would only charge if the Dock cable was pushed right in on to the port on the base, which means i would have to tie a rubber band around to keep it tight.
Now yesterday, i tried to sync with itunes, and my iPod would not connect, so i tried my dads cable, and he tried mine, his ipod using my cable worked fine, but his cable and my cable didn't work on my iPod.
Now my iPod will not charge at all, not via AC Power, nor via PC , using 2 different cables.
i rand apple and they are going to send me a box to send mine back with, but i need to keep some battery left in it to prove that it works. but i only have 50% left :S.
Now my main question is.
I read some stories about apple replacing iPods, and everythin was in my favour, until i read a story about Apple would not replace someone's iPod, because the back was really scratched, and their happened to be 2 Hairline crack's. On the screen or not i don't know.
The back of my iPod is very scratched indeed, and my screen has a few scratches, but i'm now worried that my £165 christmas investment will not get repaired because of how bad the condition is. I have never opened my iPod, nor dropped it, the litmus paper inside the iPod Headphone port is still white. But i am now worried my iPod will remain a (very expensive,) scratched Paper wieght .
Although, even though my iPod will not charge. if i connect it to the pc when the iPod is turned off, it will automatically turn itslef on. but will not charge??
Please let me know if it will get replaced or not .
Thanks in advance
Message was edited by: Jasey

If you're concerned about Apple refusing service or replacement of the unit due to the back being too scratched, realize that it's pretty near impossible to not have scratches on the back. It may in fact be scratched if you look at it the wrong way. Unless you cover it with an Invisible Shield or another similar protector right after you remove it from the box (which is exactly what I did), there will be scratches.

Similar Messages

  • Will apple replace my scratched iPod touch for free?, Will apple replace my scratched iPod touch for free?

    Will apple replace my scratched iPod touch for free?

    Yes unless:
    If Apple determines that an iPod is not repairable, for example, if it has failed due catastrophic damage or the iPod has been disassembled into multiple pieces, then Out-of-Warranty Service is not available and the iPod will be returned. Please see Apple's Repair Terms And Conditions for further details.
    If they do the excahnge price is:
    Apple - Support - iPod - Repair pricing
    Mike Barons wrote:
    I droped my ipod touch and the case of the screen came clean off will they repair for a fee

  • Will apple replace my generation 4 iPod touches broken screen

    Will apple replace my 4th generation IPod touches broken screen?

    If not covered by the options AppleCare+ extended warranty,
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
    Apple - iPod Repair price                                    
    You can do it at an Apple store by making an appointment:
    Apple Retail Store - Genius Bar
    or send it in to Apple. See:     
    Service Answer Center - iPod
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit                  

  • Will apple replace it my screen/ipod?

    I got my ipod about 7 months ago. I read some where the warrany is 12 months? But anyways, my ipod screen is cracked in the corner. Now there is a hole! it keeps getting bigger, so i thought i should do something about it. Will apple replace it?

    Here's the link, http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

  • Will Apple replaced a cracked screen iPod?

    My iPod's screen is cracked. It has been for a while.
    Recently, my iPod has been not working for no reason known to me. It is not showing up in windows or itunes. Will Apple replace it? (I bought it 3 months ago, I think its still under warranty) Or will they just say that I'm only doing it because of the screen?

    My gut feel is that Apple will allege that the same abuse that caused the crack has caused these conditons. However, if you're in the U.S., call 800-275-2273 and ask. I have heard that they do occasionally bend the rules.

  • Will apple replace a cracked screen ipod touch for free?

    Well my ipod is very cracked and part of the ipod shows INSIDE the ipod and the screen is flashing white so i see NOTHING of the screen would apple replace my ipod?(ipod touch 4th gen 8gb)

    Every single device brought into an apple retail store is dealt with on a case-by-case basis. You might get lucky and find a retail employee who doesn't follow protocol. You never know what will happen

  • Will apple replace my 2 gn ipod thats out of warenty

    my ipod tuch 2 gn tuch screan broke and so did the glass will they replace it even know its out of warenty

    Hi,
    Apple does not have an iPhone replacement service, but they do have display repair service. So you may arrange the display repair for $149,99, send them your iPhone, and they will send make a like for like change. You may receive:
    -the best case - the new iPhone 2G, (of course not retail box, no charger or other accesories, you will receive just phone sealed in tape, in a small white box).
    - the worst case - the new iPhone 3G, 3GS or 4 (the same no retail box, etc.).
    If you are lucky, you will receive the iPhone 2G which is more than $500 worth on eBay.
    Regards,
    Oleg.

  • Will Apple replace the whole shattered iPod for no charge?

    My iPod is completely shattered. It's an iPod Touch 4th Generation. I have an apple store in my area. I do not want to get it repaired because of my last experience repairing the shattered screen. Will the Apple Store replace the whole thing for no charge? Thanks for all of your help!

    No, accidental damage is not covered by the warranty.
    Apple will exchange your iPod for a refurbished one for $199 for the 64 GB one and $99 for the others. They do not fix yours.
      Apple - iPod Repair price

  • Will apple replace a stolen/lost ipod?

    I have a warranty on it, but I cant find what it covers.

    laurathebestest wrote:
    I have a warranty on it, but I cant find what it covers.
    Like most all warranties on most all products, it covers manufacturer defects.

  • Will Apple replace scratched Mac OS disks?

    Okay, the first month I had my MacBook in June, it was perfect, but than after awhile, I noticed that when you closed the MacBook, the screen, was a little slid to the left, so It wasnt aligned right with the keyboard part, and when the BlackBook is open, the top part of the bottom case is coming off and I can slide a fingernail through it. Anyone know what I am saying?
    But anyways, I decided, I was going to call AppleCare and get it sent in. But before I had to do that, I wanted to erase the hard drive, since I don't feel comfortable passing personal information through my MacBook, and its not like I had any real important files on it. So I put the Mac OS disk in to erase it, and now the disks are so scratched up that they won't work unless you keep on putting it in and like on the 5th try it will work.
    So 2 questions:
    Will Apple repair the case problem?
    Will Apple replaced my scratched MacBook disks?
    Black MacBook 2.0GHZ I 512 MB RAM I 80 GB HD   Mac OS X (10.4.7)   Also have an iMac G3 TrayLoader 333 MHZ

    Does the issue with the case affect the performance
    of the computer? If not, Apple may consider it a
    "cosmetic" issue and those are not covered by the
    warranty or an AppleCare Protection Plan.
    If the computer scratched your disks, then yes,
    AppleCare should replace them and service your
    optical drive. If you scratched them, then they may
    charge you around $60 to replace them.
    -Doug
    not really doug...although the bezel disallignment is cosmetic, it is clearly a factory defect, not like scratches or something like that...think discoloration
     Mac Mini Intel Core Solo- 1 GB RAM- Superdrive- Production week 18 Mac OS X (10.4.7)

  • Will apple replace a 4th gen cracked screen for free?

    Will apple replace a 4th generation iPod touch with a cracked screen for free?

    No. A cracked screen is defined as accidental damage and accidental damage is not covered by the warranty. IIRC, the out of warranty fee is $99 for an iPod 4.

  • Will apple replace my  cracked ipod touch which is under garranty for free?

    will apple replace my cracked ipod touch which is under garranty for free??

    As with any other warranty for any other product, damage is not covered.
    You would have ot pay for the repair.

  • My iPod touch is COMPLETELY unresponsive. Will Apple replace it?

    This morning I picked up my iPod touch and tried to turn it on. Nothing happened, so I assumed it was just out of batteries. I left it on the charger for hours and then treid it again- nothing. The iPod just plain won't turn on. I tried it on iTunes in DFU mode- nothing. This iPod was never jailbroken, but it is safe to say it is "bricked". Recently I tried updating it to iOS 5, but I was unable to because of an iTunes error.
    Unless Apple can magically go inside it and fix it- because it's most certainly some kind of hardware failure- this iPod has seen its last day. Will Apple replace it? It was a replacement iPod for another one I had that lost its charge, but is covered under the warranty for another year. Will they replace it or make up some trumped-up charge that I mis-used it? (A few years ago on a different iPod, a 2G, they claimed the liquid immersion had activated, but I checked this myself and found nothing!) Literally, I just picked it up and it was not working.

    What was the error you received when yu tried to update the iPod? The following lists error  and their resolution.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    If your iPod is defective, within warranty and not abused Apple will replace your iPod.

  • If you crack your ipod while it's under warranty will Apple replace it?

    If you crack your ipod while it's under warranty will Apple replace it?

    Apple doesn't repair it.  If there is no sign of abuse, they replace it with a refurbished unit.  The fixed-price for non-warranty replacements can be found here.

  • Will apple replace a faulty replacement that was dropped

    will apple replace a replacement? i got my replacement (1 year warante) but the center will not work sometimes. i dropped it and the screen is cracked:( will they replace it for free even though i dont have a warante on it?????

    It won't matter that the center button was faulty. The drop and consequent damage has almost certainly voided the warranty and you'll have to pay Apple's out-of-warranty charge for another replacement.
    Regards.

Maybe you are looking for